Adobe premiere element 12 doesn't work without administrator right

adobe premiere element 12 doesn't work without administrator right.
I have these 2 messages after i had selected a New project:
Premiere elements debug event
premiere elements has encountered an error
[..\Src\Core\Preferences.cpp-347]
Microsoft visual C++ Runtime library
Runtime Error
Programm:C:\Program Files\A..
This application has requested the Runtime to terminate it in an unusual way

then start as administrator.
if you want to automate that: http://technet.microsoft.com/en-us/magazine/ff431742.aspx

Similar Messages

My seriel number for getting adobe premiere elements 12 doesn't work, how can i do ?

Hi!
I bought a canon camera in November and a pack of lightroom 5 and adobe premiere elements 12 were with the camera.
Then i have 2 serial number and when i put the premiere element serial number for getting the app, it doesn't work, the error message says that " we can not validate this serial number please contact the customer service"
But it's the right number and i don't know what to do...
Help please

Did you get a disc for the software? Are you sure you are installing version 12?
See if the following helps: Error unable to validate serial number | CS6

My adobe premiere elements editor doesn't work

I recently purchased Adobe Photoshop and Premiere Elements as a package. My Photoshop works fine, but my premiere isn't working. The organizer allows me to import photos and videos, but it won't allow me to do any edits. I have windows 8.1 with my PC. Any ideas as to what i can do to let the editor for premiere work?
Thanks

Beanz718
Premiere Elements 13 on Windows 8.1 64 bit.
How far do you get into Premiere Elements 13....Can you Sign In and see the Welcome Screen and/or one of the workspaces?
a. Do you import source media into the Premiere Elements Editor, and the program freezes and crashes when you try to do that
(if so, what are the properties of your source media?)
or
b. Is it that you cannot import any file into the Premiere Elements Editor- you cannot get beyond Video and New Project in the Welcome Screen
or
c. Is it that you can import source media into the Premiere Elements Editor, you start to edit the source media on the Timeline, then the program freezes or crashes
(if this is the case, what are you doing in the Timeline when this happens?)
Above I have taken for granted that you are importing into the Premiere Elements Editor with one of the Add Media choices like Files and Folders. Are you instead importing into Elements Organizer 13 and trying to switch from there to the Premiere Elements workspace for video editing?
For whatever is happening, are there any error messages associated with the event? Have you checked the Computer/Manage/Event Viewer/Windows Logs and its Applications for error or warning messages?
Bottom line, please supply more details so that we can plan troubleshooting strategy for your issue.
Thank you.
ATR

"Adobe Premiere Elements 13 has stopped working"

I got a copy of Premiere Elements 13 on "Black Friday" (one month ago). I am using stabilization and sometimes get "Adobe Premiere Elements 13 has stopped working". I have been guessing at the problem and run several experiments - one being; stabilize a clip in it's own project and create an MP4 to use in the final project. The latest clip seems to render fine, but crashes on playback (sometimes this happened on version 12 but not so consistently and often. I'm running 64 bit Windows 7 Home Premium, with 6GB RAM, 3.30GHz, Intel Core i3 - 4 core processor. I use two monitors with the built-in video hardware. Rendering max's out all four cores while stabilization taxes the RAM. Where can I look to find out more details about this problem (only guessing with anything less)? Thanks for the help.

Ray
Thanks for the reply with further details and results.
The generalization is that you (manually) or the project (automatically) sets the project preset to match the properties of the source media.
But, if you have more than one format to import, you can still import that "atypical" format into the project (a project cannot have more than one project preset). But, the Shake Stabilizer will not stabilize it since it's properties do not match the description of the project preset. You can easily understand this by looking at the description of the project preset that has been set for the project and comparing it with specification of your video source. But, I have not yet found that such a situation creates a project/program "stopped working" as in shutting down the project/program.
I suspect a major factor when you run into a Shake Stabilized induced project/program shutdown is computer resource demands of the feature for the video which is requiring the stabilization. And, I have found that the stabilization times can be long.
Consequently, if the Shake Stabilizer does not cause the project/program to shutdown when asked to stabilize a video clip (without other effects). I am very guarded in the outcome, especially stabilization times, when the Shake Stabilizer is asked to stabilize a video clip to which other effects have already been applied.
We will looking forward to your results.
Thank you.
ATR

Adobe premiere elements 13 has stopped working message

Every time I open adobe premiere elements 13 and download any form of media, in about every 2-3 minutes when i'm editing my video, A message will come up stating that "Adobe Premiere Elements 13 has stopped working." It forces me to close the application. I went to a computer expert and he said that my computer meets all the requirements of the software and even exceeds some of them since it's only 2 years old. Why does this keep on happening to me and how do I fix it?

senseimike
Premiere Elements 13 on what computer operating system?
Have you updated 13 to 13.1 using an opened project's Help Menu/Update? If not, please do so.
Now the usual drill questions...
1. Do the problems exist with and without the antivirus and firewall(s) disabled?
2. Are you running the program as Administrator?
3. Are you using a pen and tablet device instead of a mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card. According
to the Device Manager/Display Adapters, how many video cards/graphics cards is your computer using? Are you running
a multi- monitor system?
5. Is the latest version of QuickTime installed on your computer along with Premiere Elements 13/13.1?
6. What are the properties of your source media including file extension and duration? Knowing brand/model/settings of the camera that
recorded the videos is probably the quickest way to get at that needed information. What project preset are you (manually) or the project
(automatically) setting?
7. What specific edits are you doing in the project when the program crashes/shuts down? Is there any consistency to the "stopped working"?
You talk about every 2 or 3 minutes in the workflow. But what is the size of the project by the time the problems set in....2 or 3 minutes
from the time you started the project or 2 or 3 minutes after you have been working on the project for 10 to 90 minutes?
Please review and consider the above, and then we will decide what next.
Thank you.
ATR

Adobe Premiere Elements 12 doesn't import MOV Files

Hi, All!
I'm working on Windows 8.1 64 bit and use Adobe Premiere Elements 12. I've downloaded and installed on my PC latest version of Apple QuickTime 7.7.4.1680.86 from http://www.apple.com/quicktime/download/
I've trying to use some free stuff from http://www.detonationfilms.com/Stock_Directory.html and mix it with my video. You may download example of Pre-Keyed Explosions using direct link: http://www.detfilmsshockwave.com/DVExplosion01.zip or any other stuff from this site...
...but my Adobe Premiere Elements 12 with installed the latest updates doesn't import these MOV Files with codec PNG Image
In fact, Apple does not offer ProRes components for QuickTime on Windows, but I don't know do this problem interact with my trouble?
IMHO, it's best to look at the crash logs for QT32Server! I've found executable QT32Server on my PC in next folder:
C:\Program Files (x86)\Adobe\Elements 12 Organizer\CAHeadless\32\Adobe QT32 Server.exe, but can't found any import logs on my Windows 8.1 including hidden folders. I have trying to check the windows events log for errors %windir%\system32\eventvwr.msc /s but it contains no necessary items.
I have trying to re-install version 6.5.2 of Apple QuickTime, but without success. May be I must try to install any other older version, i.e. 7.5.5 ?
I think perhaps such behavior of Adobe Premiere Elements 12 is in design?
May be I'd try third party free video converter, like SUPER e.t.c. to convert MOV container to AVI?
Please help me to find a way to fix this problem.
Sincerely yours,
JennyK
http://jennyk.ucoz.ru

Jenny Koltsova
What is this "codec PNG image" that is contained/wrapped by the .mov format? What are the video and audio properties of this video...frame size, frame rate, interlaced or progressive, pixel aspect ratio, et al.
It sounds like you have Premiere Elements 12 is running on some version of Windows with QuickTime (latest version) installed on the same computer as Premiere Elements. Great. Requirement for QuickTime met.
Where is this PNG.mov coming from? And what type of .avi were you thinking to convert to?
Premiere Elements 12 Publish+Share/Computer/QuickTime does offer an export with a PNG video codec with the .mov file extension. I am in the process of exporting my Timeline to that type of file and then determining if I can import that back into Premiere Elements 12 project.
When your png.mov will not install into Premiere Elements 12 on Windows 8.1 64 bit, what is the specific message that you are getting from the program at that time.
More shortly after my export of the png.mov is finished. Any minute now.
ATR
Add On....The png.mov produced by Premiere Elements 12 Window 7 64 bit could be imported into a Premiere Elements 12 project. I am now going to my laptop which has Premiere Elements 12 on Windows 8.1 64 bit to do the same thing and see what happens there. Back soon.

"Adobe Premiere Elements 11 has stopped working"

Hi,
I have been having problems with getting Adobe Premiere Elements 11 to open. It was working fine for a year and then I haven't been able to get it to open. I have tried running the program as an administrator, uninstalling and reinstalling and deleting other material from my notebook but it always comes up with the same error message.
These are my computer details:
Manufacturer: Toshiba
Model: Notebook
Rating: 5.9 Windows Experience Index
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz 2.40 GHz
Installed Memory (RAM): 8.00 GB (7.89 GB usable)
System type: 64-bit Operating System, x64-based processor
Pen and Touch: No Pen or Touch Input is available for this Display
Serial Number:
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]
Why is this occurring and how do I ensure that the program runs again? Looking at other forums and posts, I see that others have been having the same problem.@

•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Adobe Premiere Elements 12 has stopped working

Running Premiere Elements 12 since last September. Although we don't always get along, it would always launch for me. This problem has been happening since Wednesday. I believe Microsoft updates were applied Wednesday morning, but not sure this affects the Elements startup. I applied the Premiere Elements 12 update on Wednesday morning, I though the installation said update 12.1.0.0, but it could have been 12.0.0.1. I remember a 12 and a 1 and a zero. The program starts, displays the spash screen, I click on Video Editor, which present the Existing Project or New Project tabs, clicking either of these causes the problem. Here are the details-
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 12.0.0.0
Application Timestamp: 530bd24a
Fault Module Name: WorkspaceManager.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 523cd2f7
Exception Code: c0000005
Exception Offset: 0000000000013070
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 548c
Additional Information 2: 548cd48eca8b94a71c47df1fc7a5ed12
Additional Information 3: 252a
Additional Information 4: 252a1a8470036fa2eb4b513e907014d9
Read our privacy statement online:
I find is interesting that I applied the update, but the app version is listed as 12.0.0.0, may give someone a clue. Control Panel says Premiere Elements 12.1.0.0 is installed. OS is Windows 7 54-bit. 8GB RAM.
Comments and suggestions welcome.

PolarBear74
The first question is "If you believe the problem set in with Microsoft Updates, did you roll back the Microsoft Updates?"
Your screenshoot looks OK. Where is the 12.0.0.0 that you say you see?
1. Check out the Adobe Premiere Elements Previews Folder and the Media Cache Folder for pile ups of preview files and conformed audio.
(See Libraries/Documents/Adobe/Premiere Elements/12.0). Also check for pile ups of conformed video (See Edit Menu/Preferences/Media and Media Cache Database and its "Clean" button.)
2. See Edit Menu/Preferences/Scratch Disks and let us know where they are directed and how much free hard drive space exists at that location(s).
3. Is the problem confined to all projects (new and old)?
4. If you have not already, please delete the Adobe Premiere Elements Prefs file.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not solve the problem, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Let us pause here. Please let us know the outcome.
Thanks.
ATR

Adobe premiere elements.exe has stopped working

Hi,
Overclocked Quad Core 3.4
4 GB RAM
7900GS Graphics
Vista 64Bit SP1
Asus 5pk-e mobo with onboard sound and lan.
I've just captured 3 x Tapes of video footage from my Sony HC-3 DV Camcorder as i just can seem to work on the project. I keep getting:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 4.0.0.0
Application Timestamp: 46df9114
Fault Module Name: ImporterAVI.prm
Fault Module Version: 4.0.0.0
Fault Module Timestamp: 46df940a
Exception Code: c0000005
Exception Offset: 000058b7
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
It's really anoying now. any ideas.

This is really anoying me now.
It's simply keeps crashing when zooming in and out the timeline and when browsing through the media.
All photos are in jpg and video is AVI imported from Sony HC3 using DV Tape and Premere Element 4.0
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 4.0.0.0
Application Timestamp: 46df9114
Fault Module Name: ImporterAVI.prm
Fault Module Version: 4.0.0.0
Fault Module Timestamp: 46df940a
Exception Code: c0000005
Exception Offset: 000058b7
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Any ideas?

Link for Adobe Premiere Elements 11 will not work. Any help please?

I bought my Premiere Elements package from another seller which gave me a link to download from Adobe. The product key thing is legit but every time I click on the file link for windows, my laptop comes up with this message: "The file archive of Adobe Premiere Elements 11 is missing. You need all parts in the same folder in order to extract Adpbe Premiere Elements 11. Please download all parts."
What does this mean??? Can anyone help me??? Please!

it means you only download of the 2 needed files. there are files 1 of 2, and 2 of 2. you need both. try again.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Why Premiere Elements 10 doesn't work smoothly?

First of all I am using Windows Vista 32 bit (on a HP Pavilion dv6).
Actually it happens lately that the software video screening doesn't work properly smooth so that i cannot see the video into the software and i must export it if i want to see the result. It stops, that makes working impossible.
By the way, since two weeks, when i open the software, a screening tells me that i have to update the video card, if i want better performances.
If i click "OK", Premier however starts, but it doesn't work smoothly, like i told. The ironic fact is that i had already update the version of video card, so i've got the february version.
So my question is: what do i have to do? have i to change my video card? Or what else?
Plese help me
Thank you
Riccardo

Riccardo Pesare
To help others following your Premiere Elements 10 Windows Vista 32 bit issue, I am posting the link to your recent thread in which we discussed the matter and went through troubleshooting.
http://forums.adobe.com/thread/1259758?tstart=0
The conclusion that I arrive at when the thread was ended,
if
a. you have the latest video card driver version according to the web site of the manufacturer of that video card
and
b. you have deleted the BadDrivers.txt file and still have the problem
then
this situation is indicative of replacing the video card with another supported video card
(as per the comments of Daksha123 in the thread that I cited in our recent discussion of this matter)
So in summary,
if user is getting warning message : "We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver "
1. User should try to get the latest driver for the card available on those systems,
2. If user is getting same message again even after updating the driver, try to re-launch app after deleting BadDrivers.txt file,
3. If even deleting “BadDrivers.txt” is not working and they are again getting same message, then that driver is really a bad driver for PRE9. PRE9 will run in pure software mode in that case.
But, I wonder what would happen if you just uninstalled and then reinstalled the present video card driver?
We will be watching for your progress.
Thank you.
ATR

Error Message - "Adobe Premiere Elements.exe has stopped working"

This has happened before but I have been able to work out of it previously. Now no matter what I do (such as starting a new project) it crashes every time. I read alot of the posts/articles here about troubleshooting PE but to no avail. Basically I can capture, save, render, even "share" the project in other formats, but anytime I try to edit, or even watch any video in the viewer, it crashes. Even if I advance the video one frame it crashes! Event viewer reveals that the error event ID is 1000. Today's crashes have a time stamp of 0x46df9114, faulting module MSVCR80.dll. Yesterday's crashes list a different faulting module. There is also an exception code, fault offset, process ID. Not sure what information is needed. Any help is greatly appreciated - I am behind on an important project. Many thanks!
Specs:
Dell XPS 420
Windows Vista Home Premium 32 bit
Intel Core 2 Quad Q6600 2.4 GHz
4 GB RAM

First, Google "MSVCR80.dll" and limit to "Adobe Premiere." Leave off "Elements" for now. You will find plenty of articles and some in this forum (one very recently). Many will have Adobe KB articles on problems and what to do.
Next, this ARTICLE might yield some clues to any other problem, at the time of the crashes.
Good luck,
Hunt

Adobe Premiere Elements 10 has stopped working Windows 7 Error Message - Can someone help?

Hello Everyone,
I wanted to checkout the new version of Adboe Premiere Elements 10 for doing some film editing so I downloaded the Trial Version using the Adobe Download Manager. Upon installation, I double-clicked the Elements icon and after a few seconds of trying to open, I get the following:
After surfing the web, I followed several steps to ensure I had all of the latest drivers for audio/video components and the latest version of QuickTime. I uninstalled and re-installed Elements 10 and ensured that my virus protection was turned off.
I am still getting the same error.
Can anyone help?
Thank you in advance!
Will

Will,
Welcome to the forum.
This ARTICLE has a checklist on getting PrE to work well on one's computer, and then it goes into tuning the computer and OS. Last, there are linked articles on troubleshooting, and on many aspects of one's computer and OS, when the general tune up tips do not fix things. If the checklist, and tuneup tips do not help, then step through the troubleshooting tips, one at a time, as they work up in "degree of difficulty."
Good luck,
Hunt

How can I reinstall Adobe Premiere Elements 12 after computer crash without my old keys?

I need to re-install Elements 12, but I can't find my product key.

My World
You should have two choices for obtaining working installation files....
1. If you purchased the installation files from Adobe....go to the Adobe web site, sign in with your Adobe ID and Password, go to the Search field at the top right of that web page and type in My Orders. Then follow the My Orders to your orders and select the order involved. There should be a place there to download new installation files.
2. You can go to the following web site and download and install Premiere Elements 12 tryout. During the installation of those files, you insert your purchased serial number to make this your working copy of the program.
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
The important matter with this route is read and carry out carefully the web site's "Note: Very Important Instructions" and the "here" button in the instructions so that you do not get Access Denied.
Please let us know if any of the above works for you.
Thanks.
ATR

Video playback on Adobe Premiere Elements 8 no longer works

Windows 7 Professional 64 bit OS
Lenovo T420
i5 Second Gen Proc
8GB RAM
Premiere Elements 8.0
Latest Version Update and Driver Update Installed
Majoirty of video pulled from Flip Camera
What other information is necessary?
I've been working on a video for the last couple of months, and have about 15 minutes of footage. Recently when I opened up the project to work on the last 25% the playback feature stopped working (no sound or audio when play is pressed). I noticed that background rendering was disabled so I re-enabled it, but I am still facing the same problem. I've saved my video in several formats including AVI in hopes that I will be able to finish it at a later date. I am only slightly technical, so please don't waste your time correcting me (I'm sure I've made several mistakes and provided information that is not pertainent to the issue at hand)! Just looking for help, so I can finish my project.
Thank you in advance!

Great news, and actually much better than I had expected - kudos to Lenovo!
Video (and audio) drivers are very fragile things. In regular computing, they are only moderately important, but with programs, like PrE, 3D and CAD apps., the program must interface very deeply with the video driver, and it must be stout. There are many things that can "break" the video driver, and a common one is OS updates. Most Windows OS's are still set on the default update options - fully automatic. This takes place behind the scenes, and the user is seldom aware that the OS has been updated at all. Suddenly, a program like PrE stops working correctly, while most other programs seem to be just fine. Immediately, the user looks to PrE, which is **** just what it did before the OS update - running perfectly fine, but between the program and the Video sub-system, that driver has broken, so things go wrong.
One workaround is to use a System Restore Point, from before the OS update that broke the driver, BUT OS updates are a very, very good thing. Catch-22, if one cannot install an updated driver, that works well with the update status of the OS.
Glad that you found a better solution - new and improved video driver. While you are at it, you might want to check for a new audio driver too, as they are just as fragile, and can bring PrE to its knees.
Good luck,
Hunt

Adobe premiere element 12 doesn't work without administrator right

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