Adobe Premiere Elements 10 can get it to load on my laptop

i purchased a new mac book, trying to download my version 10 and it keeps getting errors, any ideas?

>trying to download my version 10
What is the Internet address you are trying to download from, and what is the exact error message?
Or, do you mean you are trying to INSTALL the program... and, still, what is the exact error message?

Similar Messages

Adobe Premiere Elements 12: This type of file is not supported, or the required codec is not installed

Hallo! I use Adobe Premiere Elements 12 on my computer (PC, windows 7). When I try do re-open my projects on Adobe Premiere Elements I get the message: This type of file is not supported, or the required codec is not installed. The file type of my saved projects is: Adobe Premiere Elements Project (.prel). The same happens when i try to re-open the auto save files. This is very annoying because I losse all my earlier work. I would be really grateful for help. Best regards, Stefan

With the QT Player installation, you should have Apple's H.264 CODEC.
Maybe this ARTICLE will give you some tips on the GoPro footage.
Good luck,
Hunt

Adobe premiere elements 12 with diamond vc500 one touch video capture device.

Adobe premiere elements 12 and using Diamond vc500 one touch video capture device.
AVI files will not load into Adobe premiere elements 12.
I bought what I thought were the two best software and capture devices.
I am archiving old VHS tapes and using Diamond vc500 capture software called EZ grabber. I thought the best archiving format would be AVI files. As I just started this project. I am willing to do what is needed.
That even being, going and buy another capture device that being for a VCR to PC using a USB are even a Video card.
EZ grabber software ask you to record in what format. I picked AVI. There is DVD - SVCD - VCD - MPG4. I want to archive then go back and edit. The DVD or SVCD format, is that not the same as mpeg 2?
You and I know the drill. Saving in what long term archive format and that dare thing about video compression and losing quality of the videos. Its all a nightmare.
Once again I am willing to buy another capture device for a VCR that will work with Adobe premiere elements 12.
Help please with long term archiving format and capture device.
Thanks

The answer is B.
Capturing the VHS content to computer (via the Diamond vc500 and USB connection and EZ grabber) to obtain an .avi file on your computer and then trying to import that into Premiere Elements with its Add Media/Files and Folders?
When I do that, the Adobe premiere elements 12 crashes or only loads a 2 mins of video.
The firewire connection device "Canopus" product sounds great. But I really don't want to spend that much on my home videos. My PC does not have a Firewire connection. So add a new card for that and the Canopus product. I could just pay someone to do my VHS tapes.
Diamond vc500 $35
Adobe premiere elements 12 $65
Firewire card $50 plus
Canopus $180
$330 is way too much for simple home VHS videos

Is it possible to purchase Adobe Premiere Elements 13 user guide

Is it possible to purchase Adobe Premiere Elements 13 user guide.

learnerinneed
Thanks for the follow up. With the cost of ink and paper these days, the Help PDF shines as a PDF file saved to the computer hard drive for reference. In the later versions, the PDF has hundred plus pages.
I did purchase Photoshop Elements 6 and Premiere Elements 4 in the box packaging when they were released. I still have them installed on my computer even when I went on to later versions and other computer operating systems. I have not looked at what was in the box since the purchase. I looked tonight in the box to refresh my memory as to what User Manual might have been included.
What I found for Premiere Elements 4 in the way of a User Manual as a 23 page booklet titled
Adobe
Premiere
Elements 4
Getting Started Guide
Windows XP
Windows Vista
Is this the Premiere Elements Users Manual for PE4 to which you referred?
We would be glad for the opportunity to be of assistance in threads if you have questions about the program and need clarification on anything written here or elsewhere on the program's features and workflows. If you are used to working with Premiere Elements 4, then period of adjustment will set in...major change in features and workspaces with versions later than 10. Principles tend to remain the same, but it is very frustrating to be armed with principles when you cannot find a feature.
We are not Adobe here...rather user to user. And, this user wants you to succeed. Exploration and experimentation are major tools for success.
Best wishes
ATR

My seriel number for getting adobe premiere elements 12 doesn't work, how can i do ?

Hi!
I bought a canon camera in November and a pack of lightroom 5 and adobe premiere elements 12 were with the camera.
Then i have 2 serial number and when i put the premiere element serial number for getting the app, it doesn't work, the error message says that " we can not validate this serial number please contact the customer service"
But it's the right number and i don't know what to do...
Help please

Did you get a disc for the software? Are you sure you are installing version 12?
See if the following helps: Error unable to validate serial number | CS6

I am trying to install Adobe Premiere Elements 9 without success. I successfully installed Photoshop Elements 9 without a problem. The message I am getting is 'Invalid Unicode file - .\Autoplay\LangData\en_US\lang.dat'. Anyone out there who can help pleas

I am trying to install Adobe Premiere Elements 9 without success. I successfully installed Photoshop Elements 9 without a problem. The message I am getting is 'Invalid Unicode file - .\Autoplay\LangData\en_US\lang.dat'. Anyone out there who can help please?

click setup, not autoplay.

I am registered for adobe premiere elements ver 3 . .Any body know where I can find it to down load ? Or is there a newer version that I can download that my serial number will work with ?

I am registered for adobe premiere elements ver 3 . .Any body know where I can find it to down load ? Or is there a newer version that I can download that my serial number will work with ?

There is no download available for version 3 that I am aware of - version 9 is the oldest available offered by Adobe. Serial numbers are only valid for the version they were purchased for.

Adobe Premiere Elements 8 Can't finish installing Air Runtime Process, and Can't open New Project!

Hey guys,
I'm having some major issues installing PE8. I can open the installer screen fine, and it installs fine until it gets to installing the Air Runtime Process. I have left it downloading that one process for about 5 hours, and i'm not exaggerating. Finnally, I get too mad waiting for it to finish that I exit out of the installation process. Even though the installation was never fully finished, for some reason I do have a Desktop icon for PE8. I click on that and it opens the splash screen with the buttons "New project", "Open Project", and "Organize". When I try to open "New Project" it begins loading the files that it needs to to open it. When it gets to loading the Windows Media file, it freezes and then crashes.
I have uninstalled the PE8 and reinstalled it about 5 times now. I have also used the Windows Cleanup program to clean these corrupted files out of my system before reinstalling. I have called in twice now to the technical support and they haven't helped me one ounce. Any answers would be appreciated! Thanks
Thanks Again,
Spencer
Here is the Crash Data:
<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="3.0.20090804" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown">
<time year="2009" month="11" day="20" hour="22" minute="57" second="2"/>
<user guid="f32bcbfe-242d-4051-8b96-487956b2e7bc"/>
<system platform="windows" osversion="5.1.2600 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="893" machine="AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55" model="x86 Family 15 Model 104 Stepping 1" cpuCount="2" cpuFreq="1800 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x01a29f27">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x01a29f27" symbolname="UIF::MenuUtils::RenameMenuItemCommand"/>
</thread>
</backtrace>
<registerSet>
<register name="EAX" value="0x00000000"/>
<register name="EBX" value="0x000000fa"/>
<register name="ECX" value="0x50010001"/>
<register name="EDX" value="0x0012ddc0"/>
<register name="ESI" value="0x0c93f3a0"/>
<register name="EDI" value="0x0012df24"/>
<register name="ESP" value="0x00000057"/>
<register name="EBP" value="0x0000004f"/>
<register name="EIP" value="0x00000000"/>
<register name="EFL" value="0x00010246"/>
</registerSet>
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Hello,
I have the exact same problem as you with PE8 and Win7 (x64), and a reboot also helped me. But the problem came back the next time I tried to open PE. Have you expreienced the same? It cant be that we have to reboot every time we want to use PE?
Best regards
Øystein Morvik
Norway

Adobe Premiere Elements Gets Stuck On Start Up.

Hey guys, I downloaded the trail verson of Adobe Premiere Elements today and I'm already getting problems. When I start it up, it freezes at "Loading CompilerVfw.prm". Can anyone help me fix this problem? I have Windows Vista.

Well VFW is video for windows, the link below gives some hints to what the problem may be. An imcompatible codec on your system. The issue will be to identify it. Have you installed an codec packs or any video codecs?
http://premierepro.wikia.com/wiki/FAQ:Why_does_Premiere_Pro_freeze_at_%E2%80%9Cloading_Com pilerVFW.prm%E2%80%9D%3F

How can I make Adobe Premiere Elements 9 run faster on my computer?

I have a Dell Inspiron 1545 running windows vista 32 bit, and recently adobe premiere elements 9 has been having really rough playback, meaning it will often freeze or skip many frames when I try to watch what I have edited. It also stops responding very often. Any ideas on what I can do to fix this? Any help will be much appreciated. Thanks

Almost any graphics adapter will do fine in PE9... it is not until you get to Premiere Pro that the graphics card makes a difference
If you only have the usual one hard drive of a laptop, a 2nd drive will help
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708?tstart=0 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208?tstart=0 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433?tstart=0 use USB externals for editing
A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used this eSata Dock... for reference only, YMMV and all the usual disclaimers
http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

Adobe Premiere Elements 11 Editor: how to get support when you purchase at Apple Store?

[Moving to Premiere Elements... JTS]
I purchased Adobe Premiere Elements 11 Editor software at Apple Store in May/11/2013.
I could use the product no more than 2 times because it started to have problems to open, since then I could not use anymore. In December, when I was trying to use the software again, I couldn't and started to call Apple and Adobe to try to solve my problems.
Apple Support advise me to uninstall my Operational System (@Mavericks) and to install back the older version @Mac_OS_X_Lion_10.7. I did that and Adobe didn't work again. IT downloaded to my computer, but it couldn't be opened. As you can see the print screens below.
After many tries going back and force to Adobe and Apple and now that the software is no longer available in Apple Store I am not sure why, I did not even had chance to try to reinstall and Apple said that they can't do anything. Also Adobe says that I can't get any help besides these forums because I have no Serial Number to provide (Apple never provided me this number).
Anyone had a similar situation like mine? I would appreciate to have some help on this.

Hi ATR,
Thank you very much for your contact. This is the first person from both companies so far who tries to really help me.
As follows are your answers, I would appreciate if I could get some help with that matter.
SERIAL NUMBER FOR MY PRODUCT: The only document I have is the Invoice from Apple/iTunes Store (image below) for my Adobe Premiere Elements 11 Editor purchase, which I believe makes Apple responsible for my product as well. However, last time I talked to Apple, the advisor who spoke to me said that Apple could not do anything else, since the product was no longer available in their Store. Neversthless, Apple never provided me the serial number for the product, which I bought from Apple Store and downloaded directly to my computer. On the other side, all the times I called Adobe, the representatives could not attend me because I don't have the serial number to provide to it.
What is the present situation
a. Do you have Premiere Elements 11 Editor installation files saved to your computer?
Ans: It disappeared from Apple Store in my computer and from iTunes Store as well. However, the software was in my computer before as can be seen in the images below:
b. Is Premiere Elements 11 Editor currently installed on your computer?
Ans: It was installed in my computer when I bought it, and I did use it in 2 occasions. However, after I started to face the problem trying to open the software and use it, Apple advised me to change my Operational System from Mavericks to Mac OS X Lion 10.7 to be able to work with Adobe Premiere Elements 11, since it could be facing problems with Mavericks. After have installed Mac OS X Lion, I tried to install Adobe Premiere again, but now it is not even possible to do from the Apple Store.
c. If you went to http://www.adobe.com, signed in there with your Adobe ID and Password, and went to My Products, do you see your Adobe Premiere Elements 11 Editor listed there and does it include the serial number?
Ans: My Adobe ID doesn't show Adobe Premiere, so that's one more reason why I don't have the serial number for my product. The only document I have for it is the Apple Store invoice and through it I can't have other number besides the order # or invoice # from Apple.
d. Miscellaneous...Did you ever have QuickTime installed on your computer with the Adobe Premiere Elements 11 Editor?...Are your computer preferences and privileges OK?...What is your current computer operating system?
Ans: I used to have my Quick Time when I used Adobe Premiere in my computer. Since came back to Mac OS X Lion 10.7, many softwares were lost when the Operating System was changed.
I hope I have provided enough information, but please let me know if you have any questions.
Best,
AnnelenaPorto

I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number?

I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number? I'm about to migrate back to PC soon and I'd love to not have to buy the program again since I just bought it. Under my order history though it only shows it for Mac so I wanted to make sure.

ihavea4
The boxed packaging is not sold by Adobe direct. If you want to explore that type of purchase which offers the perk of a Windows and a Mac installation disc, you need to purchase from an authorized reseller who is not going to offer you "upgraded pricing". The seller would be its own entity with its own pricing and own return/refund policy. Sometimes the authorized reseller price may be less than the Adobe"upgraded pricing".
Did you purchase your Premiere Elements 13 Mac from Adobe direct and are within 30 days of purchase? If so, you can contact Adobe Chat Orders to ask for return/refund. And, then you can explore the authorized resellers for pricing and availability of the box packaging. Maybe check out the pricing all around before making any final decisions.
Please review and consider.
Thank you.
ATR

I can not download Adobe Premiere Elements 11

I can not download Adobe Premiere Elements 11 which I just paid for online. The Adobe website tells me I need Internet Explorer 4 or higher. I have version 10 IE. How do I get my download?

This question pops up frequently in these forums. It's a known issue with IE10 and Adobe's website.
The Adobe download manager seems to confuse IE10 for IE1 and thinks IE10 is out of date.
You can either use Compatibility View in IE10 and switch to IE9.
Or use a different browser to download.
See http://forums.adobe.com/message/5450179

How to get audio into Adobe Premiere Elements 12?

How to get audio into Adobe Premiere Elements 12?
I have filmed an air show with a very good camera JVC pro
And when I pick up the clips in Adobe Premiere Elements 12, it works too, but only without sound.
I think I tried everything for 4 days now.
Sound in my computer works perfectly
I go to where the video files are located and try to run them in VLC or in Nero Kwik so it works fine with both audio and video.
I have checked the sound card.
Yes, I have tried everything so now I'm so tired of this lousy so I'm ready to throw this program at the dump.
It's not normal if you will keep on producing audio for over 4 days at Adobe
The old Elements 9 worked fine. Offer some of would consider developing it again. I do not know how I should do.
My name is Thore Hult
live in Karlshamn in Sweden

Thore Hult
On what computer operating system is your Premiere Elements 12 working on? Have you updated it from 12 to 12.1 Update using an opened project's Help Menu/Update. If not, please do so.
For your immediate problem.
What is the model/settings for the JVC camera that recorded you video. I want to get at the properties of your source video including the file extension.
Since you are getting video, but no audio, please download and install the free codec utility named GSpot to see what is shows
for your Audio Name and Status.
http://www.headbands.com/gspot/
The other properties of the file there would also be of interest.
When you import your source file into the project, do you see any "conforming" activity going in a progress bar at the bottom right corner of the workspace?
If so, do you wait for it to complete before you move forward in the project?
Can you get sound in any of your Premiere Elements projects with this current JVC file or other?
Can we assume that your troubleshooting has included checking
a. Volume control within the project
b. Edit Menu/Preferences/Audio Hardware ASIO
Let us start here and then we can decide what next if necessary.
Thanks.
ATR

When uploading to Facebook how can I remove the "via Photoshop & Adobe Premiere Elements Uploader" ?

Hi everyone,
I am slowly getting to grips with Premiere Elements12.
When uploading to Facebook how can I remove the "via Photoshop & Adobe Premiere Elements Uploader" ?
I see there was an earlier posting (http://forums.adobe.com/message/3320214#3320214) which was for version 8, and I can understand the issue, but, (assuming its the same issue) has a remove tagline feature been installed??
Is this also the same in the Pro version?
Thanks in advance for any good info
Pete

Offul Duster
I do not know if Premiere Pro CS6 CC offers an upload to Facebook export. Strictly an Elements Windows person here.
The Premiere Pro Forum is a good place to ask about that.
http://forums.adobe.com/community/premiere
I do not have any Facebook accounts, so I cannot answer your specific Facebook question, but generalizing I can offer the following suggestions.
If your issue with Publish+Share/Computer/Social websites/Facebook is with tagging, you might want to check the Facebook web site for the Video Manager section of it (or that by some counterpart name). I know that YouTube at the YouTube web site allows the account holder to go into Video Manager and manage his/her tags for the file uploaded there and displaying. Have you been there and done that type of thing for your Facebook upload.
Please see
https://www.facebook.com/help/tag-suggestions
https://www.facebook.com/help/privacy/photos
Please review and then let us know the outcome.
Thank you.
ATR
Add On...As suggested in your inserted link, in Premiere Elements can you export to file saved to computer hard drive and then upload that file from there to Facebook at the Facebook web site without the tagging issue?

Adobe Premiere Elements 10 can get it to load on my laptop

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