Adobe Premiere Elements 10: MPEG Activation on multiple computers

Hi,
We need to install this software to multiple computer labs in a school.
Problem: When one tries to export (share) his project and save it with MPEG-format (PC:MPEG),
The software gives a popup about visiting the Adobe site and activating the component. This cannot
be done without administrative rights (UAC pop up on a Windows 7 x64 system). The people using
the computer lab will not have administrative rights.
How can we activate the MPEG component beforehand on all the labs computers without user interaction?
Do we need to insert registry values? Does the process download something from the internet? Install?
Thank you in advance.

Here is the response I received from the experts at Adobe.
Siddharth: May I know the exact error message you are getting/
robert: it is a UAC prompt from Windows (7, 64).
robert: "register service"
robert: standard user can not activate it. It must be done with Admin account. Since I will use these computers in a lab environment, I do not want to give them admin accounts.
Siddharth: Robert, I am sorry to inform you that the UAC error is related to the system security.
robert: yes, of course.
robert: which is prompted by activating the MPEG component from your software.
robert: is it not possible to run this software as a standard user? Must the users have an admin account?
robert: to activate the MPEG component?
Siddharth: You can use the software but you will not be able to use certain functions in the software.
Siddharth: it is advisable to use the software in the Admin accounts.
robert: Is there a way for me to install this software such that this comonent is activated and does not prompt the user?
Siddharth: I am sorry, but that is not possible.
robert: I'm sure this software is often used in a lab that would not grant the users an admin account.
robert: is it correct that the MPEG activation happens everytime. Shouldn't it be a one-time operation?
Siddharth: Robert, there are known permissions with the standard user accounts.
robert: what does that mean?
Siddharth: This is not just related to Premiere Elements.
robert: so how do standard users use this program? Are you saying it is impossible for standard users to export as MPEG? I can't believe this is true.
Siddharth: Adobe does not recommend standard user accounts.
robert: There must be a way to activate the MPEG component for the standard users accounts so they are not prompted again and again for this. It doesn't make any sense.
Siddharth: I would suggest you use the software in Admin account.
robert: this is very dissapointing. and I know there must be a way to accomplish this.
Siddharth: I am sorry but I will not be able to help you with this.
so... not much help here.

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I have downloaded Adobe Photoshop digitally but when i activated adobe I keep getting this error message Adobe Premiere Elements.exe - NO DISK. There is no disk in the drive. Please insert a disk into drive/device/harddisk/dr1

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It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
If you meant Adobe Photoshop Elements, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
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a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
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Hello, I have a personal laptop not used for work that runs windows 7. At work, I work on a Windows 8 tower. I am trying to figure out if there is going to be any issues if I purchase Adobe Premiere Elements 12 and install it on both machines. Somewhere it said that you can't run them at the same time? Is this true? Thanks in advance

jmkaden
I just now found the following Adobe document online and it is confirming what I have been telling you
End-user license agreements FAQ
Excerpt from above link
Can I use my software on two computers?
If you own, or are the primary user of, a single-user or volume license Adobe product that is installed on a computer at work, you can also install and use the software on one secondary computer of the same platform at home or on a portable computer. However, you may not run the software simultaneously on both the primary and secondary computers.
No more than one user can use a single-user license Adobe product.
Note: AVL customers have to buy two different licenses to use both operating systems, even if they have two different computers. They can only use the same license on another computer (not simultaneously) with the same platform at home.
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You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
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2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care

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Hello
Need your advice .
Problem Description:
Adobe Premiere Elements 11 (BOX)
After adding any the timeline material ( pictures or music or video) , 2-3 seconds hanging.
Then closes without any notification.
This program gave me a friend, not for need. He used it to me.
By not knowing at first I installed a Pr, and then my friend temporarily deactivate the license .
In the "Help" menu is available only " Deactivate" ...
It is a problem with the activation or something else?
Hardware:
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3GB RAM
Processor Intel Q8300 ( 4 cores )
motherboard Asus P5P41TD
video card nVidia GT220 - Latest drivers
Direct X 9.0c
Software:
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microsoft visual c + + 2008 redistributable
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Help please .

-What model of camcordder is your video coming from and what format and resolution is it?
I tried to add a video with the two devices.
Samsung HMX-H300
Video settings added to the project:
Video: MPEG4 Video (H264) 1280x720 50fps 12009kbps [V:
HMX-H300 [eng] (h264 main L4.1, yuv420p, 1280x720, 12009 kb / s)]
Audio: AAC 48000Hz stereo 127kbps [A:
HMX-H300 [eng] (aac, 48000 Hz, stereo, 127 kb / s)]
Used settings:
PAL-AVCHD-AVCHD LITE 720p50
The same thing happens and another video.
Sony DSC-H5
Video settings:
Video: MPEG1 Video 640x480 30fps 104857kbps [V: mpeg1video, yuv420p, 640x480, 104857 kb / s]
Audio: MPEG Audio 32000Hz mono 64kbps [A: mp2, 32000 Hz, mono, 64 kb / s]
Used settings:
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the same result.
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Files are copied to the flash card to the HDD.
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Yes. Video clip from this camcorder is the first clip in the timeline.
Parameters of the project and the video above.
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No. I suspect that the problem occurs in the video is displayed on the timeline.
Because the assets of the project and put the video thumbnail is displayed on this video.
at the time of the drop on the timeline displays only rectangular frame that meets the duration of the video itself. let go of the mouse button. Displays only the blue rectangle.
Thumbnails of the first and last frames do not appear. takes 2-3 seconds and Pr closed.
I believe that until you see the yellow line is not reached.
-Have you ensured that any photos you use are sized to no larger than 2000x1500 pixels in size?
Yes, size is not more than 2000x1500
- You're using a somewhat antiquated 32-bit operating system that can make limited use of your RAM load (which may explain why you only have 3 gigs of RAM), so you'll need to optimize your workflow by matching project settings to your video as closely as possible in order for the program to work effectively and stably.
yes, you're right. need to upgrade to 64bit. so I put 4GB of RAM, but I can not install 64bit Vindovs. no time. and available only 3.25 GB.
I would add, I hope it will help isolate the problem.
I've been tracking work in process monitor Pr. the very moment when it closes when you move the video on the timeline.
begins after the closing lines
Registry
RegOpenKey
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ContentAnalysisData.dll
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and the like ...
I turned drvatson. now the error appears as a window.
System disk, and on which stands Pr error checking. there are no errors.drive on which stands Pr error checking. There are no errors.

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SlugHammer
Let us back up on this so that I do not take anything for granted.
You wrote
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Then you wrote
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Please critically distinguish between Insufficient space on DVD disc versus Local Disk C.
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Thanks.
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jzd
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I just updated to Photoshop & Premiere Elements 13, by downloading the 64-bit Windows version from the Adobe website. Windows keeps popping-up (multiple times) "Adobe Premiere Elements.exe-no disk" window. Circle X - comment "There is no disk in drive. Please insert a disk into drive\Device\Harddisk\DR3. After 6 to 18 times (choses cancel, try again, continue). The window finally goes away. How do I get rid of this problem? BTW, when installing from Version 11, I opted from the preferences from the 11 Version.

One
What motivated you to
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One time when it had this 50% CPU issue, I let it sit overnight, and the export was finished in the morning. The export that time was to a 90MB FLV for posting to the "web" according to the Share wizard. But when I was doing the above (issue #2), it went into the 50% CPU usage but didn't finish after waiting around 2 hours. Even if I were to let it sit that time, and it were to finish, it seems like something's wrong and that this is unacceptable.
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To recap:
C:\ hard drive ---> PRE7, my project.
E:\ USB drive ---> 12GB source AVI file and destination for export.
I saw elsewhere on this forum that someone imported a mini-dv captured AVI into Window Movie Maker and then exported it to Mini-DV from that app. This solved that person's problem with hanging during peak file creation. I had the 50% hang issue during peak file generation but I'm not sure it was related to peak file generation. A peak file was generated in a project which, when exported with share as mentioned above, still did the hang 50% CPU issue. Regardless, I will try the import/export/movemaker thing and report back but I've been trying enough things that I wanted to take a second to ask for assistance.
Does anyone have this issue, and is there a patch or fix?
I might be able to provide a user mode dump of the 50% CPU adobe process. There is some call stack information and I'm wondering if developers would want this info if they don't already have a solution/fix to this bug.
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I have some more info on the hang which I've been experiencing during export/share of a project which uses an AVI as its one main clip. Adobe Premiere Elements 7 (PRE7) appears to be hanging because it's looping endlessly in ImporterAVI.prm. I'm wondering if this info can be passed onto Adobe developers and/or if I can submit this information elsewhere for such processing. I also have a process dump file which might be helpful, not to mention the original project files.
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In a sense, I view PRE7's "share" as essentially an import, processing of imported information (i.e., effects and transitions), and an export. It's an import of all clips into the project at the right times, a processing of all effects, and finally an export to a destination. I realize this is simplistic, but the point I'm making is I have a simple project with a single AVI, and it appears that the "import" portion of PRE7's Share option is choking on the only clip used by this project. I also don't have much but simple transitions and a beginning/ending title on the project, so I'm not thinking this use of PRE7 is much more than what I'm doing with MovieMaker when importing/exporting this AVI.
I fully agree that optimum hardware can be either required or critical for certain types of video editing, but PRE7 is a consumer program and I'm not using anything extensive about it and the symptoms are that PRE7 is looping on its import of a file other programs don't have a problem with. I already tried purchasing a 1TB external, which I'm glad I did, but I really think Adobe developers should look at this issue. There may be a problem with handling certain AVI clips used in a project when those clips come from certain sources. If there is an issue, perhaps it could warrant a fix that would make PRE7 more compatible with these other clips.
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Here are textual technical details:
Plug-in which loops: C:\Program Files\Adobe\Adobe Premiere Elements 7.0\Plug-ins\en_US\ImporterAVI.prm
The following are the instructions at the "bottom" of the loop which never ends. Below, I put "***" at the jump instruction I mentioned earler. If I force the carry flag to be 0 at that point, and the jump is skipped, the export completed successfully. Additionally, notice that [esp-0x1c] is 0x2000, and that both eax and edi are 0. When I see it loop, eax stays at 0 and never reaches 0x2000. I wonder if something about the AVI is causing values used by this importer to be such that it causes this endless loop, and if that's the case, and if such values are valid/good, I'm wondering if the importer can be fixed by being able to detect such values so as to not choke (if in fact it's an importer issue).
1239dda2 50 push eax
1239dda3 ffd1 call ecx
1239dda5 8b442424 mov eax,dword ptr [esp+24h]
1239dda9 015c2428 add dword ptr [esp+28h],ebx
1239ddad 03c7 add eax,edi
1239ddaf 83c410 add esp,10h
1239ddb2 3b44241c cmp eax,dword ptr [esp+1Ch]
1239ddb6 89442414 mov dword ptr [esp+14h],eax
; *** This is where it loops around and around.
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2)
ImporterAVI!xImportEntry+0x1040:
1239ddc0 8b542420 mov edx,dword ptr [esp+20h]
1239ddc4 52 push edx
1239ddc5 e810d40000 call ImporterAVI!xImportEntry+0xe45a (123ab1da)
1239ddca 83c404 add esp,4
ImporterAVI!xImportEntry+0x104d:
1239ddcd 5f pop edi
1239ddce 5e pop esi
1239ddcf 5d pop ebp
1239ddd0 33c0 xor eax,eax
1239ddd2 5b pop ebx
1239ddd3 83c428 add esp,28h
1239ddd6 c3 ret
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
3195d9b8 12387545 10590f9c 27c53e00 06b35ff6 ImporterAVI!xImportEntry+0x103a
3195d9ec 1239ea10 06b35ff6 00000000 27ad8a60 ImporterAVI+0x7545
3195da1c 1238aa31 06b3554b 00000000 7fdf0000 ImporterAVI!xImportEntry+0x1c90
00000000 00000000 00000000 00000000 00000000 ImporterAVI+0xaa31
[esp-1Ch]: 3195d9a0 00002000
eax=00000000 ebx=00000000 ecx=3195dbcc edx=00000000 esi=27ad8a60 edi=00000000
eip=1239ddba esp=3195d984 ebp=3c7ba50b iopl=0 nv up ei ng nz na pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000287
ImporterAVI!xImportEntry+0x103a:
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2) [br=1]

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I use Adobe Premiere Elements 11, and when I use effects the footage ends up speeding up, repeating itself, and just not staying the same as it originally was. Does this have to do with what type of footage it is. I am using screen-captures that I got when using Bandicam. If anyone could help me with this problem, it would be greatly appriciated, thanks.

Gamerwalk,
One option would be to convert your odd AVI-MPEG file to DV-AVI, which is what PrE loves most. This FAQ Entry will give you some tips on doing that: http://forums.adobe.com/thread/415317?tstart=0
I use an older file conversion program, DigitalMedia Converter 2.7, but it is NOT freeware. Also, Deskshare, the publisher, has released newer versions.
Good luck,
Hunt

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Hello,
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I also tried to download the trial version and hoped with the code I could open it, but nothing happen there either.
Hope you can help me out. I also didn;t receive any error messages.
I have a Intel Core i5-2430M - 2,4 Ghz, Windows7.
thanks!
Inge

Could be the auxilairy processes failing to initialize. Perhaps the event viewer can provide some clues:
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Could also be an issue with teh activation stuff, so try running Help --> Deactivate in PSE, then launch PRE to bring up the activation dialog....
Mylenium

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I'm using Adobe Premiere Elements 11 on a new HP workstation. I've created several projects without problems. I've recently had some lost media files and re-installed Premiere Elements. Now when I click play, it plays for a short time and then stops. I click again and it plays for a short time and stops again. Any suggestions?

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Thanks for the replies.
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most of it free).
With those clips with the .mod file extension, right click the file name, select Rename from the drop down list.
When you select Rename, typically the name part of the file, not the file extension, is highlighted for the type in.
file name.mod. In that case, with your mouse cursor, click between the . and the mod and drag the mouse curser
to the right over the mod. Then type mpeg or .mpg.
A good starting place to explore for best settings for your described source might be
Project Preset set manually to
NTSC
DV Standard
or you might want to experiment with
NTSC
FLIP
Flip Mino and Ultra 29_97p
Please check out the how to for manual setting of the project preset. That is found at bottom of the following link
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
We will be watching for your progress. Please let us know if you are OK with the above information.
Thank you.
ATR

Adobe Premiere Elements 12 has stopped working

Running Premiere Elements 12 since last September. Although we don't always get along, it would always launch for me. This problem has been happening since Wednesday. I believe Microsoft updates were applied Wednesday morning, but not sure this affects the Elements startup. I applied the Premiere Elements 12 update on Wednesday morning, I though the installation said update 12.1.0.0, but it could have been 12.0.0.1. I remember a 12 and a 1 and a zero. The program starts, displays the spash screen, I click on Video Editor, which present the Existing Project or New Project tabs, clicking either of these causes the problem. Here are the details-
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 12.0.0.0
Application Timestamp: 530bd24a
Fault Module Name: WorkspaceManager.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 523cd2f7
Exception Code: c0000005
Exception Offset: 0000000000013070
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 548c
Additional Information 2: 548cd48eca8b94a71c47df1fc7a5ed12
Additional Information 3: 252a
Additional Information 4: 252a1a8470036fa2eb4b513e907014d9
Read our privacy statement online:
I find is interesting that I applied the update, but the app version is listed as 12.0.0.0, may give someone a clue. Control Panel says Premiere Elements 12.1.0.0 is installed. OS is Windows 7 54-bit. 8GB RAM.
Comments and suggestions welcome.

PolarBear74
The first question is "If you believe the problem set in with Microsoft Updates, did you roll back the Microsoft Updates?"
Your screenshoot looks OK. Where is the 12.0.0.0 that you say you see?
1. Check out the Adobe Premiere Elements Previews Folder and the Media Cache Folder for pile ups of preview files and conformed audio.
(See Libraries/Documents/Adobe/Premiere Elements/12.0). Also check for pile ups of conformed video (See Edit Menu/Preferences/Media and Media Cache Database and its "Clean" button.)
2. See Edit Menu/Preferences/Scratch Disks and let us know where they are directed and how much free hard drive space exists at that location(s).
3. Is the problem confined to all projects (new and old)?
4. If you have not already, please delete the Adobe Premiere Elements Prefs file.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not solve the problem, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Let us pause here. Please let us know the outcome.
Thanks.
ATR

Adobe Premiere Elements 12.0

I work for the Department of National Defense in Ottawa, Ontario Canada.
We have a client who wishes to use Adobe Premiere Elements 12.0 on a multi-user workstation. The client intends to install the software on this workstation to open its use to multiple clients on the same device. To our understanding, Adobe licencing is a per-user licence and may only be installed for that user on a primary workstation and a mobile laptop providing that the user does not use the licence simultaneously on the two machines.
What process can we take to be able to provide Adobe Premiere Elements 12.0 on a multi-user workstation? Is there a special licencing package available to allow multiple users to use Adobe Premiere Elements 12.0 on the workstation?
Thanks!

Just following up - we are looking for information on licencing. Please help.

Adobe Premiere Elements 10: MPEG Activation on multiple computers

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