Adobe Premiere Elements 11 in the minimize state "tracks" when moved on screen...

Adobe Premiere Elements 11:
I have finally found time to work on and to learn how to use my recently purchased Adobe Premiere Elements 11 (APE11) and Adobe Photoshop Elements 11, using Adobe’s respective ‘Classroom In A Book’ training aid I recently purchased. To my disappointment when I open Adobe Premiere Elements 11 in the minimize state it “tracks” when I try to move it on the screen, (see images), making it impossible and unacceptable to use. It only happens with APE11 and not with Photoshop, Premiere Organizer, MS Office Suite Programs (Word, Excel, PowerPoint, Outlook, Etc.), or any other programs on my computer. Also, the “tracking” doesn’t happen to a video within the APE11 video working space. I have installed this instance of APE11 twice to no avail using the Adobe defaults. See the added images for the current configuration of my PC and the APE11 version I have. I noticed in APE11’s Properties that I don’t have Compatibility checked-off because I never have had a previous version (see image). I do the Microsoft & Windows 7 updates regularly. This PC was purchased and configured to work on photo and video editing & manipulation, along with my everyday use. [Purchased on 2/22/13 from a reputable company Computer Links, Burlington, NC 27215, 336-226-4738 Invoice# 148599, (Technician: Matt). I am not a computer science person, which is why I relied on Matt to configure my PC. As this appears to be an AEP11 issue I am relying on you to resolve the issue verse Matt. Your support with this is much appreciated.

I wouldn't think the graphic card would be out of date as it was part of the 2/22/13 PC purchase, however I don't know how to verify it using Windows 7 to be sure if it is or isn't. If it was the graphic's card, wouldn't the other programs, such as Adobe Photoshop Elements 11, the MS Office Suite Programs, etc., on the PC also 'track'?.
Message was edited by: Ghost2013

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Adobe Premiere Elements 11 in the 'minimize' state "tracks" when moved across screen...

I have finally found time to work on and to learn how to use my recently purchased Adobe Premiere Elements 11 (APE11) and Adobe Photoshop Elements 11, using Adobe’s respective ‘Classroom In A Book’ training aid I recently purchased. To my disappointment when I open Adobe Premiere Elements 11 in the 'minimize' state it “tracks” when I try to move it across the screen, (see images), making it impossible and unacceptable to use. It only happens with APE11 and not with Photoshop, Premiere Organizer, MS Office Suite Programs (Word, Excel, PowerPoint, Outlook, Etc.), or any other programs on my computer. Also, the “tracking” doesn’t happen to a video within the APE11 video working space. I have installed this instance of APE11 twice to no avail using the Adobe defaults. See the added images for the current configuration of my PC and the APE11 version I have. I noticed in APE11’s Properties that I don’t have Compatibility checked-off because I never have had a previous version (see image). I do the Microsoft & Windows 7 updates regularly. This PC was purchased and configured to work on photo and video editing & manipulation, along with my everyday use. [Purchased on 2/22/13 from a reputable company Computer Links, Burlington, NC 27215, 336-226-4738 Invoice# 148599, (Technician: Matt). I am not a computer science person, which is why I relied on Matt to configure my PC. As this appears to be an AEP11 issue I am relying on you to resolve the issue verse Matt. Your support with this is much appreciated.
I had one person kindly suggest "Could you try to update your graphic card drivers, if they are not current"? If I knew how to & where located on PC I would consider it, however I would think it would be current as it was new when PC was purchase 2/22/13 and if it was out-of-date why wouldn't the other programs on the PC also 'track', such as Adobe Photoshop Elements, MS Ofiice Suite programs, etc.? (PS: I thought I posted this in the Adobe Premiere Elements area 5/19/13, apparently I posted it in the "Downloading, Installing, Setting Up" discussions area instead, & didn't see a way to move it?? I started in APE11 Area.)

ATR and Reese,
It appears Matt solved my issue earlier today and I have been testing it without a failure.
Matt determined it was the Personailization "Themes" I was using. I had the Theme "Windows Classic" selected from the "Basic and High Contrast Themes..." group, and when he changed it to one of the "Aero Themes" the Adobe Premiere Elements "TRACKING" problem went away. He and I are not sure why it works by changing the theme, but it appears to. Using the Aero Theme continues toi allow me to use my own photos for "Desktop Background" and "Screen Saver".
The path to it is via the PC display by right clicking your mouse, select "Personalize", select one of the "Aero Themes" and go from there according to personal taste. See image below:
Note: Something for Adobe to consider going forward, if the above remains a solution. Matt says as I am using Windows 7 I have a selection between Themes, either "Windows Classic" from the "Basic and High Contrast Themes..." group or one of the "Aero Themes" (which resolved my Tracking problem), however Windows 8 did away with the "Aero Themes" and there isn't a choice then what? He isn't sure if there will be a tracking problem or not.
ATM any thoughts on why the above Themes setting would make a difference?
ATM thanks for all your help, along with Matt of Computer Links, Burlington, NC , 336-226-4738. I will update this posting as events occur, both good and bad.
Cheers and Regards,
Mike (Ghost1013)
<><><><><><><><><><><><>
Mike Higgins
>M&W Miniature Llamas
>>Gibsonville, NC 27249
>>>[email protected]
>>>>www.mwminillamas.com
>>>>><><><><><><><><><><><><>

I need help installing my adobe premiere element 13. the soft ware is 3.5 GB and I have a 654.4GB space is this enought space to dowload the software. It appears the software is downloading , but when it gets to the end it gives me the error summary messa

I need help installing my adobe premiere element 13. the soft ware is 3.5 GB and I have a 654.4GB space is this enought space to dowload the software. It appears the software is downloading , but when it gets to the end it gives me the error summary message. I have been on the phone for hours being transfered from from person to the next with no results.

reesep
This is not Adobe. Rather user to user. The Adobe Staff and PRE_help presence in this forum is undefined.
The replies from here are not instantaneous. But, your fellow users all try to respond as timely as possible.
What is your computer operating system?
From where are you downloading Premiere Elements 13....direct from Adobe as the tryout or the purchased product? If the purchased product, do you now have a purchased serial number to go with the installation files?
Where are you stopped in the installation....at the Sign In or before? Is the faulting module cited in any messages? What are the error messages?
The usual questions:
1. Are you working with the antivirus and firewall(s) disabled?
2. Are you running the computer programs as administrator?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
5. Are you installing the program to the default location on the Local Disc C (if Windows).
Let us start here and then decide what next based on the details that you post. Subsequent troubleshooting may include:
deletion of the Adobe Premiere Elements Prefs file and/or uninstall, free ccleaner run through, reinstall with antivirus and firewall(s) disabled.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

When importing a clip to adobe premiere elements 11 the sound on the video doesnt appear in the audio

audio help

if7yg
What computer operating system is your Premiere Elements 11 running on? If Mac, was your purchase the Adobe Premiere Elements 11 Editor from the Mac App Store?
Be that as it may, what are the properties of the video audio file that you are importing in Premiere Elements 11?
A quick way might be for you to tell us the brand/model/settings of the camera that recorded the video audio file (including the file extension of the file).
When the file reaches the Expert workspace Timeline which is the case
a. no sound, but audio file is represented on Audio 1
b. no sound, audio file not represented on Audio 1
c. no sound, audio file represented on Audio 1 and, when you toggle the Audio Display Style to waveform, you
see or do not see a waveform.
(to the left of the word Audio 1 is a speaker icon...clicking on that icon toggles the audio track display...one of the
two choices is the waveform).
Assuming Premiere Elements 11 on Windows 7, 8, or 8.1 64 bit for now, go to Libraries/Documents/Adobe/Premiere Elements/12 and delete the complete contents of the Media Cache Files Folder that you find there. Then open the program and determine if the audio problem persists. Look to the bottom right of the workspace to observe any "conforming" activity in progress when you import the file.
We will be watching for your follow up.
Thank you.
ATR

How do I re-install adobe premiere elements on the same computer? Original installation had error -

How do I re-install adobe premiere elements 11 on the same computer. Original installation had error - missing dll file.

What computer? What exact error? Details are everything...
Mylenium

In Adobe Premiere Elements 9 What does it mean when my export button becomes dormant.

Does anyone know how to get the export button to become active again ?

framlb
Thanks for the reply.
I think that the screenshot idea is good. The following should give the how to for posting a screenshot.
How to post a screenshot in the forum
But wait a minute...where are you in the export choices File Menu or Share?. Are you doing
File Menu
Export
and looking for Movie?
There has not been a File Menu/Export/Movie in that area since Premiere Elements 7. All exports in 9.0/9.0.1, see
what is under the Share header.
Since Premiere Elements 7, the File Menu/Export/ exists only for saving Titler titles. And to do that you highlight your title file
in Project and then go to File Menu/Export/Title which will be fully active.
Please let us know if that is the issue. If you want to export your Timeline content, I can provide more information for
the Share section choices that I mentioned in post 1.
Looking forward to your follow up.
Thank you.
ATR

Included with Adobe Premiere Elements is the SmartSound Quicktracks plug-in

How do I get the plug in for Smartsound Quictracks? It says I can get Quicktrack Soundtracks from the Music Panel, but I can't find it. So do I need to download the plug in? If so, how do I do it?

ATR,
The free version of SmartSound's Sonicfire Pro 5 is only lacking the power of the Scoring Edition (about US $ 100, IIRC). It will handle all SmartSound music. When I bought my version, of the Scoring Edition, I got the physical media, and it came with several discs of SmartSound music. I do not know if the free version has any music, or not, but all SmartSound music will work.
With either version (free, or full-paid), one can do the creation of a music file, to the required Duration, and can add more SmartSound music to that Timeline. Much editing can be done in either version, with the full capabilities available only in the full-paid version. Those capabilities are only available if one is using SmartSound's Multi-track music (mostly in the Strata Series music).
As an example of the capabilities of the Scoring Edition, I selected one of the Strata Multi-track passages, and set the Duration, as needed. That piece included Violin, Bass Guitar, Drums, Piano, Synth, Pads and Rhythm Guitar - each separate, and separately editable. I started with just the Violin, then added other instruments, adjusting the volume of each, as needed, until I had the full compliment of all instruments. Then, at certain points, I went to only the Piano, and at another, the Bass Guitar, going back to the full compliment of instruments, though with varying volumes for each.
Much of that is possible with the free version of Sonicfire Pro 5, but not all.
With PrE 12, there is no ability to launch Sonicfire Pro 5 (either edition) from within Premiere, as there was in PrE 11. The "plug-in" ability does not exist, as far as I can tell. However, Sonicfire Pro 5 (either edition), can be launched as a stand-alone program. As Sonicfire Pro 5 can Import Video, even with its Audio, I just output a "reference file," containing both the Video, and any Audio from my finished PrE Timeline. That is Imported into Sonicfire Pro 5, and visible (and audible) in Sonicfire Pro 5, where I then add my SmartSound music, as I desire, and edit that. When done, I output JUST the SmartSound Timeline as a PCM/WAV @ 48KHz 16-bit, for Import into PrE.
[Edit] In the case of the SmartSound music, from my libraries, all of the music is in .SDS format. I get the WAV with Export.
I hope that answers your questions, but if not, please let me know where I need clarification.
Hunt

Adobe Premiere Pro CC Timeline automatically zooms in when moving clips around

This is an issue that keeps happening. It has been an ongoing problem with Premiere Pro CC and now 2014.1. It would start after working for a while on a project and become more frequent as the project gets larger. The only way to rectify the problem is restarting the computer. I would be working and I go to drag a clip around on the timeline and the timeline will automatically zoom in and thus place the clip in the wrong location. This happens when I am not holding down any keys. It will continue to zoom in every time I move any clips on the timeline and once it starts it happens on all sequences. While restarting the computer seems to help I have to do that 5 or more times in a day which can be very frustrating. It doesn't seem to be related to any OS, computer, hard drive/storage. Deleting preview files, flushing PRAM, trashing preferences doesn't help either. I usually work with Quicktime files AppleProRes Codec or H.264. Any help or insight into this issue would be greatly appreciated.
Here is a video that demonstrates the bug:
Premiere Pro Version: Every version from 7.0.0 to 8.1
OS Version: Every version of Mavricks and Yosemite including version 10.10.1
The footage I most use is H.264 and ProRes 422
The problem occurs randomly throughout the day, nothing seems to trigger it. When it starts the only way to make it stop is to restart the computer
Other software running at this particular time is” Mail, Evernote, Safari, OmniFocus, On The Job, Text Expander, Messages, Preview
No third-party effects or codecs installed.
Hardware:
Mac Pro (Late 2013)
3 GHz 8-Core Intel Xeon 5
32 GB 1866 MHz DDR3
AMD FirePro D700 6144 MB.
No third-party I/O hardware.
Mercury Playback Engine is turned ON

Hi Patrick,
Sorry, I've never seen that. What happens if you do not run any other software launched as you work? If you have time, please file a bug report: http://adobe.ly/ReportBug
Thanks,
Kevin

My narration is gone Adobe premiere elements 10 PC

My audio narration plays perfectly in adobe with the video and had been able to record previously when I did publish and share to an mpeg. The audio is narration recorded in Adobe Premiere elements. The video will publish but no audio comes with it. I've checked all of the settings mentioned in other forum questions

jzd
We are pleased that you were able to complete your project successfully.
But, I have a favor to ask of you in the name of troubleshooting this audio issue.
Do you still have the project file from which you exported successfully (video and audio) to mpeg? From what has been said, you probably have the narration on Audio 2 right now.
Could you reopen the project, move the narration from Audio 2 to the Narration Track and do your export again. When you do, is the audio gone as before or is it now there in that mpeg export?
Is it just one narration clip involved or multiple narration clips? Was the narration created in Premiere Elements with its Narration Tool or created in another program and then that narration imported into Premiere Elements 10 with its Get Media/Files and Folders?
If you do not have time, I understand. But, if you do have the time, the information would be much appreciated.
Thank you.
ATR

Adobe Premiere Elements 13, "No disk in drive E:"

Just installed Adobe Premiere Elements 13, every time I open it I get an error dialog box that states: "No disk in drive E:" If I click to retry or continue 3-4 times it goes away. Comes back every time I close. Have done full uninstall and reinstall.

can't
Thanks for the follow up.
You are right. The No Disk error issue of Premiere Elements 13 was not addressed in the 13.1 Update. Have you see the thread that
I started here on the 13.1 Update details and what has and has not been fixed (from users' perspective)?
Premiere Elements 13.1 In Depth Look
For Premiere Elements, Expert workspace Help Menu/Adobe Premiere Elements and the pop up should display the version
number at the top.
For Elements Organizer, Help Menu/About Elements Organizer.
If you go to Premiere Elements, Expert workspace Help Menu/Updates, do you get a message that the program is up to date?
Please let us know if you have questions or need clarification on this.
Thank you.
ATR

Is Adobe Premiere Elements 10 compatible with OS X Yosemite?

I have Adobe Premiere Elements 10 that I use on my IMAC. I recently updated my operating system to OS X Yosemite and when I go to use the add menus portion of the the program it consistently crashes. I have uninstalled and reinstalled Adobe Premiere Elements 10 and it still crashes when trying to add disc menu's to my movie? Is Adobe Premiere Elements 10 not compatible with OS X Yosemite? Do I need to upgrade my version of Adobe Premiere Elements for the program to work? Larry

Lawrence3973
I am strictly an Elements Windows person and do not have a Mac computer to road test this one. I do remember that question being asked before. My recollection is that Premiere Elements 10 is, but it a recollection which I would need to research. Most of the threads with that question can be found unanswered.
Does Premiere Elements 10 run on Yosemite?
Most of the "Elements" discussions with information revolve around Photoshop Elements Mac and Yosemite.
Are you running the program as Administrator and do you have the latest version of QuickTime installed on your computer? Is it only disc menus that bring the project down? Is it all disc menus or just one or two that are involved in the issue?
But, first I would ask "What video card/graphics card are your computer use?" Therein may be the problem if the card is a NVIDIA GeForce one.
You could try delete the Adobe Premiere Elements Prefs file which I believe can be found in Mac
Users/Owner/Libraries/Application Support/Adobe/Premiere Elements/10.0
Please review and consider.
ATR

Problem with Adobe Premiere Elements 10 : error DW046

Dear community members,
I have bought Adobe Premiere Elements 10 and installed it from the DVDs on my MAC OSX10.5.8 on december 27, 2013
When creating a new project , I get the following message :
following a serious error, Premiere Elements 10 must stop
Then I click OK and I get a new message :
The Premiere 10 application has closed suddenly after having been rebooted
Then I end up to the error report window. I have sent the error report to Apple ( I can send it to you if you want)
I have also got the following error message :
DW046 : following conflicting process were running, block : dynamiclinkmanager
Notice : it seems this problem is occuring since I underwent a power failure while working on a project. When I want to open an existing project I get the following message :
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
When I say YES, I save it and it comes back to the welcome menu and I cannot see this project.
I have tried to deinstall and reinstall Premiere 10 : this is impossible since I am required to deactivate dynamiclinkmanager that I cannot find.
Notice that Adobe AIR is unable to find a solution whilst it recognizes there is a problem.
Thanks you for your help

AT Romano,
The various links you have provided were very helpful. I could kill the dynamiclinkmanager.
It seems that it is now working.
Thank you, your reply was very quick and your advices very good
Kitaguchi38
Date: Wed, 1 Jan 2014 19:39:00 -0800
From: [email protected]
To: [email protected]
Subject: problem with Adobe Premiere Elements 10 : error DW046
    Re: problem with Adobe Premiere Elements 10 : error DW046
    created by A.T. Romano in Premiere Elements - View the full discussion
kitaguchi38
When you get the message
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
Do you go to the last AutoSave to open that or do you go to the save location of the project file (project.prel) to open that file?
Are you getting message to close the dynamiclinkmanager so that you can move forward?
If so, please check out dynamiclinkmanager location in the following link
http://helpx.adobe.com/photoshop-elements/kb/preference-file-locations -photoshop-elements.html
Have you seen this Photoshop Elements Forum thread with the same DW046?
http://support.muse.adobe.com/message/4771879
More later.
ATR
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Problem with my Adobe Premiere Elements on Imac

I have the brand new IMac 27inch 2013 i5.
When I'm working on Adobe Premiere ELements 9, the program is opening a message which is telling me that there's an error. Then the program closes. It ALWAYS happens when I'm trying to put a menu in my video. It is related to this action. I don't know what to do... I tried to uninstall the program but nothing changed unfortunatelly... I don't know if the problem's related to Adobe or to the IMac...
I'm also not able to install the latest Adobe Flash Player (12) on my IMac.
I really need some help please! Thank you!

Try this workaround for Flash > Adobe Community: ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround

Background Task on Adobe Photoshop Elements and Adobe Premiere Elements Organizer "hangs"

I recently upgraded my software from Elements 10 to Elements 12 and had a bit of trouble. Apparently both 10 and 12 have a way of launching an executable in the background which tends to get "stuck" on my system. I believe the problem may be related to the network configuration and software mix I live with, but I need to confirm my suspecions and find a way to control the problem. Here is what I know... I have always experienced a lot of problems using Elements with my NAS device which is a 1TB usb 2.0 connected disk system attached to my Linksys E3000 Router. When I got the router, the BIOS software did not correctly support NTFS file systems, but subsequent updates eventually made this possible if you formatted the removable drive on a system in NTFS, you could then hang it on the router and "see" the contents, serve them via Windows Media Player, or iTunes, etc., etc. from a computer atteched to the network, or via wirless directly off the router. I archived all my photos out on this file system and have successfully indexed it for use with Adobe Photoshop Elements and Adobe Premiere Elements Organizer, but... When I went to install Elements 12 software I tried to install it without first removing Elements 10, and on a system which had run Elements 10 since the last full reoboot. During the install of 12 under "shared services install" the installation process "Hung" on a background task with a name like "AdobeElementsAnalyzer.exe" which only shows up in Windows 7 task manager as a running process, not as a full program, but because the file was locked by the system, the install hung. I eventually figured out that I needed to start the install of Elements 12 software immediately after having rebooted so that this program was not present in the background, and succeeded in completing an install of Elements 12 on my Windows 7 X64 system. This system required a "special" software download for Premiere Elements, but not for Photoshop Elements which is only apparently avaliable under 32bit emulation mode. I finally got the "shared components" portion of the X64 Premiere Elements to complete an install, and then set about verifying the onversion/upgrade of the indexes to my photos and video stored out on the NAS. The same rogue task which prevented me from doing the install showed up agian, taking all the system resources away from my dual processor Intel chip and refusing to let go. I was forced to terminate it from the task manager. I strongly suspect that my "issues" are in part due to the extrordinary network latency imposed by the drive connection I'm using to index my photos and videos, and I'm looking for a better approach to using the editors against my master catalog of files, as well as figruing out just what I need to do to insure that all the files I have stored on the drive are accessible by the organizer when I need to pull a copy to work on.
A complication is that I have two "legacy" Windows XP systems on my network, a reasonably fast Windows Vista Business desktop, and the Windows 7 X64 processor system which is the most powerful system I have. The Windows file security enhancements to NTFS changed from XP, to Vista, to Windows 7, so files which get saved to the NAS disk inherit a variety of different levels of security under windows. I have occasionally gone to one of my old XP boxes and "wiped" the security settings by resetting everything via Windows XP. Because the NAS is so slow, this process can take several hours and must not be interrupted by attempts to do anything affecting the NAS by any of my other networked computers. To avoid problems with my photo archive, it makes sense to me to do all my editing on copies which have been extracted from the NAS archive and stored on the C: drive (boot drive) of my Win X64 system.
What I seriously need to know is this: When/If I define a "watched" portion of my file system, rather than taking the time to manually import every little change to my photo archives, can I expect the Photoshop Elements Organizer to work properly as long as everything stored on the NAS is stored via the same system which runs Elements with the same active "user" in control so that all the windows 7 file security settings putting stuff on the mapped NAS drive remain properly secured under Win 7 X64? Frankly I don't care if the files appear "read only" to every other system and identity on my network, but I do need to be able to "see" them. I have been able to view slide shows and movies stored on the NAS via both my networked iPad, my Apple TV, and using Samsung's funky android and Windows compatible software. Frankly, I doubt that Microsoft or Apple has full understanding and control of the environment where there is no host "server" other than the eprom based stuff my Linksys E3000 loads to emulate early Windows Media Management architecture, but I mange to get it to work as long as I don't try anything sophisticated with the file permissions. As a fall back, can I expect individual "imported" bits out on the NAS to remain stable if indexed and used only by the Elements Organizer running on my Win 7 X64 system?
I am seriously considering converting an old WinXP desktop into a UNIX box which could be configured as a "Server" for everything stored on the NAS and be done with my problems in return for the power required to run the server all the time so stuff is there when I need it. Any recommendations?
Message was edited by: [email protected]

Adobe hasn't said whether it officially supports PSE 7 on Windows 7. But reports are starting to trickle in that PSE 7 works fine on Windows 7 for most people, though a couple people have reported crashes. My PSE 7 seems to work fine, though I primarily use PSE 8 now. This is all very preliminary, and we'll learn more as more people post here.

Adobe Premiere Elements 9 Stopped Working

When I launch Adobe Premiere Elements 9 the only menu options that are available are to create a new Project or open a previous one, all other menu options are greyed out. Creating a new project has no effect. If I attempt to open a previous project I get a message saying a serious error has occurred and Premiere must close. This product had been working fine for the past two years.

Hi There,
I'm having a similar issue, having not used Premiere Elements 9 for a few months, which I'm only discovering now.
My issue seems to be only with the "Instant Movie" option.
When i select "Create/Instant Movie" The PE window opens and loads to a grey screen only.
I installed the 9.01 Update - Same.
I deleted the Prefs file - Same.
I deleted the whole 9.0 folder - Same
So i decided to do a full uninstall/reinstall and the same issue occurred. Again i tried the update, deleting the prefs file and the 9.0 file and I'm still in the same situation.
BTW i have also tried setting compatibility mode to (XP Service pack 2 and 3, Vista SP 1 and 2 and Win7)
Do you have any ideas on what might be causing this?
I'm running Windows 7 and currently running the Premiere Elements 9.01 update.
Any help appreciated.
Thanks.

Adobe Premiere Elements 11 in the minimize state "tracks" when moved on screen...

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