Adobe premiere elements 11 not responding.

Question

Adobe premiere elements 11 says, "not responding" and asks me if I want to close the program. I have done this multiple times and nothing has worked. I am getting very frustrated and am not impressed by this program. What can I do to fix it?

Answer 1

hunttofilmt
Here is what I was like you to look at and determine if this workflow behaves any differently than the one that you are using now. I am assuming that you are having similar problems with Go Pro Hero 3's 960p @ 48 progressive frames per second and with the Canon's 1080p @ 24 progressive frames per second.
Let us confine these initial tests to the Canon 1080p24, for now to avoid any complications of editing 960p48 in Premiere Elements.
1. Open Premiere Elements 11 and go to File Menu/New/Project and set the project preset to
NTSC
DSLR
1080p
DSLR 1080p24
or
PAL
DSLR
1080p
DSLR 1080p24
depending on whether you have a NTSC or PAL install for your Premiere Elements 11.
Before you exit the new project dialog, be sure to put a check mark next to Force Selected Project Settings on this Project.
2. Import your 1080p24 into the project using Add Media/Files and Folder/Project Assets.
3. In Project Assets, double click the file there to open the Preview Window and proceed to trim your video.
Here is a description of the process from my blog post. Please cross check what you are doing with the steps that I used in the blog post demo.
http://www.atr935.blogspot.com/2013/06/pe11-project-assets-organization-for.html
If that is not successful, then stop and let us know.
If that is successful, then let us look at the 960p48...there is an atypical format for Premiere Elements. Here we are going to set the project preset manually as in the case with the Canon, but here we are going to use the project preset of:
NTSC
DV
Standard
or
PAL
DV
Standard
depending on whether you have a NTSC or PAL install for your Premiere Elements 11.
Before you exit the new project dialog, be sure to have a check mark next to Force Selected Project Setting for this Project.
Then continue with the import and trimming of the video in the Preview Window as you did with the 1080p24 footage.
Looking forward to your results.
Thanks.
ATR
Add On....By the way, how is your external hard drive formatted NTFS or FAT32? Depending on the results from the above mini tests, please look at importing/trimming one of your 1080p24 in the 1080p24 project but import the 1080p24 from a computer desktop save location instead of the external hard drive.