Adobe Premiere Elements 11 Playback Stops

I'm using Adobe Premiere Elements 11 on a new HP workstation. I've created several projects without problems. I've recently had some lost media files and re-installed Premiere Elements. Now when I click play, it plays for a short time and then stops. I click again and it plays for a short time and stops again. Any suggestions?

Mary
Thanks for the replies.
Typically, I think about Scratch Disks as storage places to where the project automatically sends its files generated as part of one of its activities - thinking
preview files, conformed audio, autosaves, encoded files. An Adobe document describes them as per the following link.
Adobe Premiere Elements 11 * Working with scratch disks
You do not want your computer bogged down by pile ups of these files from project to project.
With your next projects, I would look at beforehand pointing all the Scratch Disks (Edit Menu/Preferences/Scratch Disks) to that E drive with the 1.8 TB space (assumed
most of it free).
With those clips with the .mod file extension, right click the file name, select Rename from the drop down list.
When you select Rename, typically the name part of the file, not the file extension, is highlighted for the type in.
file name.mod. In that case, with your mouse cursor, click between the . and the mod and drag the mouse curser
to the right over the mod. Then type mpeg or .mpg.
A good starting place to explore for best settings for your described source might be
Project Preset set manually to
NTSC
DV Standard
or you might want to experiment with
NTSC
FLIP
Flip Mino and Ultra 29_97p
Please check out the how to for manual setting of the project preset. That is found at bottom of the following link
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
We will be watching for your progress. Please let us know if you are OK with the above information.
Thank you.
ATR

Similar Messages

Adobe Premiere Elements 13 stops working trying to add media via videos from camera

When I try to add media selecting videos from camera or flip, Adobe Premiere Elements 13 stops working and closes. What might be the problem?

elizabethmeow
On what computer operating system is your Premiere Elements 13 running? Have you had the opportunity to update 13 to 13.1 using an opened projects Help Menu/Update?
What are the full properties of your source media and how are you importing them that you are trying to import into the project? A quick way to get that information, if you do not know that information, is for you to post the brand/model/settings for the camera that recorded the video.
Do you have the latest version of QuickTime installed on your computer with Premiere Element 13, and are you running the program as Administrator?
Lots of additional questions, but the answers to the above may give us the answer that you need to resolve you issue.
Thank you.
ATR

PRE 7 Error: Adobe Premiere Elements.exe stopped working

Today I started getting Adobe Premiere Elements.exe has stopped working and than the program closes. Does anyone know how I can fix this? I un-installed and re-installed it and still get the same thing.

Just as a possible additional clue. I have been editing a video of 1:40 hours length for the past 5 hours. PRE7 behaved well. Then, after saving my project, I tried to apply some colour filters (Auto Levels and Colour Balance HLS). PRE7 then crashed and is now unable to open the same project (which is 1.84 mb in size WITHOUT the filters saved in it) but can open an autosave version of 1.5mb in size. As that is 1.5 hours older, it is of little help to me, though.
(Note: this after I gave up and redid this video, after PRE8 totally crashed and PRE7 couldn't reopen this project file either.)
So there seems to be an error regarding the project file size and some weird "setting" that prevents PRE7 from opening that project.
(Note 2: I have now wasted so much time with this, that it is getting beyond just annoying. Adobe should fix this ASAP or provide all users a free copy of Premiere CS4 - if that is any better, that is. As no other video editor can import PREL files, one basically starts from scratch, which is even more annoying.
Note 2b: I have gone through all the suggestions made, am not running an Nvidia graphics card and am now at a loss as to what to do to successfully reopen this project file.)
Helmar
PS: Attached in the case anyone cares, both PREL files. The large one that doesn't open, the old one that does. Happy bug hunting, Adobe! The licensing code for PRE CS4, please send to the email attached to my profile. Thank you!

Adobe Premiere Elements 9 Stopped Working

When I launch Adobe Premiere Elements 9 the only menu options that are available are to create a new Project or open a previous one, all other menu options are greyed out. Creating a new project has no effect. If I attempt to open a previous project I get a message saying a serious error has occurred and Premiere must close. This product had been working fine for the past two years.

Hi There,
I'm having a similar issue, having not used Premiere Elements 9 for a few months, which I'm only discovering now.
My issue seems to be only with the "Instant Movie" option.
When i select "Create/Instant Movie" The PE window opens and loads to a grey screen only.
I installed the 9.01 Update - Same.
I deleted the Prefs file - Same.
I deleted the whole 9.0 folder - Same
So i decided to do a full uninstall/reinstall and the same issue occurred. Again i tried the update, deleting the prefs file and the 9.0 file and I'm still in the same situation.
BTW i have also tried setting compatibility mode to (XP Service pack 2 and 3, Vista SP 1 and 2 and Win7)
Do you have any ideas on what might be causing this?
I'm running Windows 7 and currently running the Premiere Elements 9.01 update.
Any help appreciated.
Thanks.

Adobe Premiere Elements has stopped working

I have had APE 9 for about a year and recently bought a new computer. I re-downloaded it, using the original serial numbers and everything was fine. I loaded up a video successfully and everything seemed fine. I have a Sony HDR CX115 camera and use APE to edit the videos. The new computer runs Windows 7, the older one was XP. During the editing process, which normally takes a couple of hours, the machine crashed about 30 times and the message above was displayed. I resorted to saving everying minute or so, and eventually got the job done. Anyone any ideas? Have I got one of the settings wrong. Assume there's no problem about re-using the original software?
Thank you
Mel Jones
Birds with Bottle

Very little data for anyone to help... need DETAILS about your hardware and the files you are using
Most of these links are for Premiere Pro, but the IDEAS show the kind of information
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/
http://blogs.adobe.com/premiereprotraining/2011/02/red-yellow-and-green-render-bars.html
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project
More information needed for someone to help http://forums.adobe.com/thread/416679
Some is general about your computer and OS, some is specific to video editing
Build a Configuration file http://www.piriform.com/speccy
Brand/Model Computer (or Brand/Model Motherboard if self-built)
How much system memory you have installed, such as 2Gig or ???
Operating System version, such as Win7 64bit Pro... or whatevevr
-including your security settings, such as are YOU the Administrator
-and have you tried to RIGHT click the program Icon and then select
-the Run as Administrator option (for Windows, not sure about Mac)
Your Firewall settings and brand of anti-virus are you running
Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
-or the brand/model graphics chip if on the motherboard
-and the exact driver version for the above graphics card/chip
-and how much video memory you have on your graphics card
Brand/Model sound card, or sound "chip" name on Motherboard
-and the exact driver version for the above sound card/chip
Size(s) and configuration of your hard drive(s)... example below
-and how much FREE space is available on each drive (in Windows
-you RIGHT click the drive letter while using Windows Explorer
-and then select the Properties option to see used/free space)
Windows Indexing is BAD http://forums.adobe.com/thread/676303
While in Properties, be sure you have drive indexing set OFF
-for the drive, and for all directories, to improve performance
Some/Much of the above are available by going to the Windows
Control Panel and then the Hardware option (Win7 option name)
OR Control Panel--System--Hardware Tab--Device Manager for WinXP
And the EXACT type and size of file that is causing you problems
-for pictures, that includes the camera used and the pixel dimensions
Plus Video-Specific Information http://forums.adobe.com/thread/459220
Read Bill Hunt on editing a VOB/MPG file http://forums.adobe.com/thread/464549
Edit Vob http://premierepro.wikia.com/wiki/FAQ:How_do_I_import_VOB_files_/_edit_a_DVD%3F
Read Hunt on Using MOD/TOD files http://forums.adobe.com/thread/699990
Work through all of the steps (ideas) listed at http://forums.adobe.com/thread/459220
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section at the troubleshooting link
Also read file troubleshooting http://kb2.adobe.com/cps/407/kb407928.html

Adobe Premiere Elements crashes on export

Hello,
I am working on a video project in Adobe Premiere Elements 4.0. My computer is a Windows Vista Ultimate 32-bit Dell XPS M1530 laptop with the following hardware:
Toshiba MK3263GSX Disk Drive
285 GB, 149 GB used
burst transfer rate: 3 MBps
5400 RPM
8 MB cache
Intel Core 2 Duo CPU T8300
2.40 GHz
4.00 GB of RAM
Whenever I try to export my project (which is less than 3 minutes long and contains no more than 2.25 GB of 720p 30fps video), the program crashes. Usually, the progress bar will go about half way before an Adobe message tells me that Premiere is running low on system memory. Not long after that, a Windows message appears telling me that "Adobe Premiere Elements has stopped working" and it crashes to the desktop. This has occured without fail perhaps 50 times in all my tries to get this to save.
As this project has progressed and become larger and larger, it has become more and more difficult to export. At first, there were no problems. Then, I had to start restarting the program or my computer immediately before exporting. After making a few more changes and additions, I have been entirely unable to export succesfully.
I have set my export settings at far lower levels than would be acceptable for this project, but the program still crashes. I was most recently trying to save the file as an .mpg with the NSTC Widescreen DVD settings. Trying to save in other file formats and at other settings has not been succesful.
I do realize that this is probably a commonly asked question, so I apoligize for bringing it up again. I have searched for information on this topic and have tried several suggestions, including changing the virtual memory and cleaning up my hard drive.
Is my computer just too weak to export this project? Would a more recent program fix my problem? Are there any techniques or suggestions I should try?
Thank you very much for your help.

>chose setting NTSC HDV
According to Kodak http://store.kodak.com/store/ekconsus/en_US/pd/Zi8_Pocket_Video_Camera/productID.156585800 you are not selecting the correct setting... that camera does not use HDV
If the forum search is working today, search on
kodak zi8
to find out what you should be doing

I have adobe premiere elements 10 and I am having some problems with it please help

So here are the problems I'm having with Adobe Premiere Elements 10:
1. Transitions will not load. The word loading pops up and it won't come up.
2. The videos won't play smoothly. When I press play it skipps in a way it won't play smooth which makes it really hard to edit.
3. Keeps closing out on me. It will have a thing that pops up that says "Adobe premiere elements has stopped working and closes out of the program. It does it constantly.
Please help me I don't know what is wrong with it.

The first two issues sound like a video driver problem.
What is the make/model of your video card/chip?
What is the installed video driver number and date?
For the last issue, it could be many things, including the video driver. I'd look over this ARTICLE, and if there is nothing in the first part, then move on to tuning up the OS an computer in the second part. That would probably be a good time to post the full specs. of your computer, and also both your Project and Source footage. Finally, part three covers many troubleshooting tips, and furnishes many links.
Good luck,
Hunt

Adobe Premiere Elements Help

I am using Adobe Premiere Elements 4.0 with Windows 7. It's worked before, but now every time I try to work on my project a window pops up that says "Adobe Premiere Elements has stopped working" and the programs closes. Occasionally, a different window pops up that says "Adobe Premiere Elements is low on system memory. Please save your project and proceed with caution." Help!

ajn333
I think that we need to look at those low memory messages. And, we need more details.
1. Given you have Premiere Elements 4 on Windows 7? Is that 32 bit or 64 bit. Premiere Elements 4 will be a 32 bit application either way with max. supported installed RAM = 4 GB of which 3 GB of RAM or less are available. So, first, how much RAM do you have installed and how much of that is available?
2. What is your project preset and what are the properties of your source media? Photos, pixel dimensions and how many photos; video, properties for video and audio....total duration of the Timeline. Those video and audio compressions as well as the file extension are important. Are you working with any DV AVI Type 1 video on that Timeline?
3. How long ago did it work before? And for how long were you working with Premiere Elements 4 without issues?
4. Have you optimized your computer? Besides the RAM situation, how much free hard drive space do you have? Do you do routine computer maintenance to get rid of pile ups of preview files, conformed audio, and conformed video?
5. Since the time when things were working until now, any additional programs, codecs, plug-ins, and the like?
6. What specifically are you doing in the project when you get these low memory messages and/or program and project shut downs?
Are you just opening the project, in the middle of some heavy editing, or other?
Let us start here and then decide what next.
The answers will be in the details.
Thanks.
ATR
Add On...Please do not hesitate to ask if you need clarification on anything that I have written.

"Adobe Premiere Elements 13 has stopped working"

I got a copy of Premiere Elements 13 on "Black Friday" (one month ago). I am using stabilization and sometimes get "Adobe Premiere Elements 13 has stopped working". I have been guessing at the problem and run several experiments - one being; stabilize a clip in it's own project and create an MP4 to use in the final project. The latest clip seems to render fine, but crashes on playback (sometimes this happened on version 12 but not so consistently and often. I'm running 64 bit Windows 7 Home Premium, with 6GB RAM, 3.30GHz, Intel Core i3 - 4 core processor. I use two monitors with the built-in video hardware. Rendering max's out all four cores while stabilization taxes the RAM. Where can I look to find out more details about this problem (only guessing with anything less)? Thanks for the help.

Ray
Thanks for the reply with further details and results.
The generalization is that you (manually) or the project (automatically) sets the project preset to match the properties of the source media.
But, if you have more than one format to import, you can still import that "atypical" format into the project (a project cannot have more than one project preset). But, the Shake Stabilizer will not stabilize it since it's properties do not match the description of the project preset. You can easily understand this by looking at the description of the project preset that has been set for the project and comparing it with specification of your video source. But, I have not yet found that such a situation creates a project/program "stopped working" as in shutting down the project/program.
I suspect a major factor when you run into a Shake Stabilized induced project/program shutdown is computer resource demands of the feature for the video which is requiring the stabilization. And, I have found that the stabilization times can be long.
Consequently, if the Shake Stabilizer does not cause the project/program to shutdown when asked to stabilize a video clip (without other effects). I am very guarded in the outcome, especially stabilization times, when the Shake Stabilizer is asked to stabilize a video clip to which other effects have already been applied.
We will looking forward to your results.
Thank you.
ATR

Unable to launch Adobe Premiere Elements 10 - Says AdPrE10 has stopped working

I downloaded Adobe Premiere Elements and bought a product license via my workplace.
I was able to install successfully, but when I launch the program, it says Premiere Elements 10 has stopped working. I have not been able to launch the program. I was having the same issues when I was using the trial version. Please help,
I need to work on editing videos rightaway and it is ridiculous that a program that I have paid money to buy is not even launching to begin with. I can't even imagine the trouble I am going to have trying to use this version.
Please don't send me thousands of instructions on downloading and installation. I have been able to download and install and added my serial key number. I see the icon on the desktop, It just doesn't launch. See error image.
Thanks
VidishaP

I am not looking for sarcasm.
Let's address that for a moment.
I replied to your OP about 8 mins. after it was moved here. Much of that time was gathering the links to those articles, most of which I wrote, and have bookmarked. Each contains several links (one, probably 15 links).
In ~ 30 mins. you report that there was nothing helpful in any of those articles or the ones linked to, from them. Though I wrote the articles (most anyway), it would have taken me that long to read each article, and just open the links, with almost zero time to do any of the things suggested. Just tracking down error and warning messages in Event Viewer, and following the links in any of those, would have taken at least that long.
You state that you had the same issues with the trial version.
I had the same issue when I was trying to use the trial version.
In the world of troubleshooting, this is a pretty fair indicator that there is something wrong with your computer, or your OS. If nothing else, it indicates that a problem existed before your recent installation of PrE.
Now I will have to search for return/exchange options since it is not launching by double clicking like every program does.
Actually, Adobe makes this part very easy. Just return their software, within 30-days of purchase, and you get your money back.
Sorry that I could not help you,
Hunt

Adobe Premiere Elements 11 Editor randomly stopped working?

My Adobe Premiere Elements 11 Editor just stopped launching and crashed every time now... getting fed up.

This is the Premiere Pro forum. You should ask here for solution to your problem:
Premiere Elements

I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yel

I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yellow line that graphs volume takes a sharp raise or dip at the beginning or end of the clip, but there is no change in volume when I play back. What am I doing wrong?

rickeyt
Thanks for the reply. Great news about the volume adjusts.
Now about those fades for the volume. How are you doing that?
1. Right click the Timeline video audio and select Fade and then
see the Fade options (I had a video with audio file, so I saw the choices as shown in the screenshot)
2. You can also create two volume keyframes at each end of the Timeline audio clip rubberband (orange line that goes horizontally across the middle of the audio clip). At the position of the Timeline Indicator, click the Add/Remove Keyframe icon, and then with the mouse cursor position the white dots (volume keyframes) to achieve the Fade In and Fade Out audio. In the screenshot below I have moved the Timeline Indicator so that you could better see the white dots (volume keyframes).
Please let us know if any of the above works for you with regard to the audio fades.
Thank you.
ATR

Adobe premiere elements 13 has stopped working message

Every time I open adobe premiere elements 13 and download any form of media, in about every 2-3 minutes when i'm editing my video, A message will come up stating that "Adobe Premiere Elements 13 has stopped working." It forces me to close the application. I went to a computer expert and he said that my computer meets all the requirements of the software and even exceeds some of them since it's only 2 years old. Why does this keep on happening to me and how do I fix it?

senseimike
Premiere Elements 13 on what computer operating system?
Have you updated 13 to 13.1 using an opened project's Help Menu/Update? If not, please do so.
Now the usual drill questions...
1. Do the problems exist with and without the antivirus and firewall(s) disabled?
2. Are you running the program as Administrator?
3. Are you using a pen and tablet device instead of a mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card. According
to the Device Manager/Display Adapters, how many video cards/graphics cards is your computer using? Are you running
a multi- monitor system?
5. Is the latest version of QuickTime installed on your computer along with Premiere Elements 13/13.1?
6. What are the properties of your source media including file extension and duration? Knowing brand/model/settings of the camera that
recorded the videos is probably the quickest way to get at that needed information. What project preset are you (manually) or the project
(automatically) setting?
7. What specific edits are you doing in the project when the program crashes/shuts down? Is there any consistency to the "stopped working"?
You talk about every 2 or 3 minutes in the workflow. But what is the size of the project by the time the problems set in....2 or 3 minutes
from the time you started the project or 2 or 3 minutes after you have been working on the project for 10 to 90 minutes?
Please review and consider the above, and then we will decide what next.
Thank you.
ATR

I use Adobe Premiere Elements 11. I want to make a Credit Roll and start off screen and stop with the credit remaining still in the middle of the screen. I know this can be done with CS6. Can this be done in Elements 11? Does Elements 12 or 13 have these

I use Adobe Premiere Elements 11. I want to make a Credit Roll and start off screen and stop with the credit remaining still in the middle of the screen. I know this can be done with CS6. Can this be done in Elements 11? Does Elements 12 or 13 have these options for Credit Roll.

stevel
Please read my work on this topic which involves Premiere Elements Preroll and Postroll settings.
ATR Premiere Elements Troubleshooting: PE: Preroll and Postroll Options Interpreted
Especially the section relating to Titler, Roll and Crawl Titles.
Please let us know if that worked for you.
Thank you.
ATR

I am on my mac and have os x yosemite. i am trying to install adobe premiere elements 10, but every time it starts downloading it stops and says it encounter 8 errors?

i am on my mac and have os x yosemite. i am trying to install adobe premiere elements 10, but every time it starts downloading it stops and says it encounter 8 errors?

you mean when it starts installing (not downloading), you see errors?
if yes, attach a screenshot of the errors.

Adobe Premiere Elements 11 Playback Stops

Similar Messages

Maybe you are looking for