ADOBE Premiere Elements 11 start niet !

Mijn "Adobe Premiere Elements 11" start niet op na herinstallatie door een computerstoring. De installatie is vermoedelijk mis gegaan. Kan de registratie weer vrijgegeven worden?? Bij wie moet ik dat regelen?. Want een mens verdwaald in het klanten servicebos van ADOBE.
Met vriedelijke groet "Vriefoto".

Helaas zijn er maar weinig mensen hier op het forum die Nederlands lezen.
Bovendien is dit het Premiere Pro forum en niet die van Elements.
Graag je vraag en in het Engels hier plaatsen:
http://forums.adobe.com/community/premiere_elements?view=discussions

Similar Messages

Adobe Premiere Elements 11 just doesn't start (Win7, 64bit, NEW image)

Hi Everyone,
While Adobe Premiere Elements 10 is just working fine, Premiere Elements 11 won't start. I choose "Video Editor" from the Welcome screen, then select either open project or create new project. I then get to see pink/grey status bar, but nothing else happens. Elements just won't start. Note: The Organizer is working fine.
When I check the Win7 Event list, this is the error that I see:
Faulting application name: Adobe Premiere Elements.exe, version: 11.0.0.0, time stamp: 0x5041d43d
Faulting module name: dvacore.dll, version: 11.0.0.0, time stamp: 0x50408171
Exception code: 0xc00000fd
Fault offset: 0x00000000000e0dfb
Faulting process id: 0x1064
Faulting application start time: 0x01ce2a2c5a5b5a7a
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Adobe Premiere Elements.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 11\dvacore.dll
Report Id: 9d16351a-961f-11e2-936a-463500000031
I checked this community, where several other folks seem to have the same problem. Only few of them have found a solution, but none of them is working for me.
I did install the most recent video driver.
Does anyone know what to do based on the davacore.dll issue displayed above?
Would apprecaite any hint!
Thanks!

You might have already seen these, but just in case one has some useful info, I'll post the links:
http://forums.adobe.com/message/4405884
http://forums.adobe.com/message/4469313
http://forums.adobe.com/message/4041017
Good luck, and maybe others have more direct input for you,
Hunt

Adobe Premiere Elements 12 don't start and crashes

Adobe Premiere Elements 12 don't work as it should in Windows 8.
I run the Pc as an Admin Account but still adobe just gives me this message and then crashes.
I only have one account that is Admin on this pc aswell.
I also tried to run the program as "admin" with right mouse buttom, but it's the same error thier.
I have also installed the program on another Pc I dont use but has Win7 and thier it works just fine.
So what should I do so I can use the program that I actually bought serval weeks ago?
But still cant use.... Anyone that know of this problem?
Really bad that you cant write or call adobe "support"

daniel2014
How long ago did you purchase Premiere Elements 12? If it is within the last 30 days, you might be eligible for a free move to version 13. You need to contact Adobe via its Adobe Chat to discuss that as soon as possible if that is something of interest to you. There may be some debate about the way to make contact, but, if you purchased from Adobe direct as an online download, I would contact Adobe Chat by clicking on the following and following through with Chat Panel.
http://helpx.adobe.com/sea/contact.html?step=PRE_membership-account-payment_payments-invoi ces-orders_stillNeedHelp
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not open as set, then you will need to navigate to Chat Panel using the above titles as guides.
If you stay with 12, then there are several areas to pursue
1. Can you open the program by going to the Adobe Premiere Elements.exe file, right clicking it and selecting Run As Administrator, and then double clicking the .exe in an attempt to open the program direct to the editor?
See
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 12
and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe and Adobe Premiere Elements.exe. You want the Adobe Premiere Elements.exe file.
2. If you create a new User Account with Administrative Privileges and install and run Premiere Elements 12 from there, does the program open?
3. Does the problem exist with and without the antivirus and firewall(s) disabled?
Let us start here and then decide what next.
Thank you.
ATR

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Tha

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Thank you very much!

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Thank you very much!

Hi. I have just started using Adobe Photo Elements 11 and Adobe Premiere Elements 11. I have many pictures in my photo gallery that I would like to use for a project that I am working on. I opened my photo gallery and it indicated that I could not use

Hi. I have just started using Adobe Photo Elements 11 and Adobe Premiere Elements 11. I have many pictures in my photo gallery that I would like to use in a project that I am working on. When I opened the photo gallery it said I could not use the photo gallery because it has not been updated. Can someone please help me with this...let me know how to do this...or...Thank you,

BNN, even though I understand what KT is saying, your thought resonates with mine. When it comes to building and maintaining my website, I see myself more as a photographer than as a web designer. Hence, even though Apple may not be actively developing (and we are guessing on this one, arent we) iWeb, the existing functionality should do plenty of good to me for next couple years at least.
That said, they released a point update a few days back and with the whole cloud thing building momentum and mobile me going for free, why would Apple want to pull the plug on such a fantastic product?

I use Adobe Premiere Elements 11. I want to make a Credit Roll and start off screen and stop with the credit remaining still in the middle of the screen. I know this can be done with CS6. Can this be done in Elements 11? Does Elements 12 or 13 have these

I use Adobe Premiere Elements 11. I want to make a Credit Roll and start off screen and stop with the credit remaining still in the middle of the screen. I know this can be done with CS6. Can this be done in Elements 11? Does Elements 12 or 13 have these options for Credit Roll.

stevel
Please read my work on this topic which involves Premiere Elements Preroll and Postroll settings.
ATR Premiere Elements Troubleshooting: PE: Preroll and Postroll Options Interpreted
Especially the section relating to Titler, Roll and Crawl Titles.
Please let us know if that worked for you.
Thank you.
ATR

I am on my mac and have os x yosemite. i am trying to install adobe premiere elements 10, but every time it starts downloading it stops and says it encounter 8 errors?

i am on my mac and have os x yosemite. i am trying to install adobe premiere elements 10, but every time it starts downloading it stops and says it encounter 8 errors?

you mean when it starts installing (not downloading), you see errors?
if yes, attach a screenshot of the errors.

Adobe Premiere Elements 12 start up problem.

I just purchased and installed Adobe Premiere Elements 12. I have a new pc with windows 8.1. Premiere required that I run the program as an administrator (???). So I ran it as administrator and it starts up, but then immediately closes itself.

mattjay84
Thanks for the update on the issue details.
Bottom line: I am suspecting an Open With directive problem.
Details.....
Please excuse the questions, but I do not want to take anything for granted
Checking the Creation of a New Project
a. If you double click the desktop icon of Premiere Elements 12.1, does the program open to the Welcome Screen?
In the Welcome Screen can you then select Video Editor followed by New Project to open a new project?
b. Can you open the program and a new project by double clicking on the Adobe Premiere Elements 12.exe or Adobe Premiere Elements.exe found
Local Disk C
Program Files
Adobe
12
and in the 12 Folder are these two files. The Adobe Premiere Elements 12.exe should open to the Welcome Screen and the Adobe Premiere Elements.exe opens bypassing the Welcome Screen.
Checking the Opening of a Saved/Closed Project
Now for your workaround...You right click a video file on the hard drive and select Open With and have the opportunity to select specifically Premiere Elements 12. It works. You have a new project, edited, and you save/close it. But, it is the re-opening of that saved/closed project.prel file that I suspect as being at the core of the problem.
so I double clicked the project file I had been working on and it said 'The project is not compatible with current version of Premiere Elements' (even though I had only just saved it from that version).
Where is this project.prel file that you are double clicking to re-open your saved/closed project? And, how do you get to it? What is its hard drive save location - Libraries/Documents/Adobe/Premiere Elements/12.0? If so, what happens if you right click the project prel there and select Open With, followed by Premiere Elements 12?
Please review and consider.
Looking forward to your follow up.
Thanks.
ATR

Getting the message Adobe Premiere Elements could not start after silent install

I am getting the following message after running a silent command line installtion. The coomand line I am using is
setup.exe" /S /UL1033 /V"/qn COUNTRY=244 SERIALNUMBER="xxxx-xxxx-xxxx-xxxx-xxxx-xxxx" the x64 on Windows 7 64-bit.
After manually running the set-up.exe installer located in the ElementsSTIInstaller folder, Premiere elements launchs.
What is the cause of the error after running a silent installion?
JmFrx

Hi jam62m,
Please follow the steps mentioned in kb article : http://helpx.adobe.com/premiere-elements/kb/silent-install-instructions-premiere-elements- 4.html
and command to install Premiere elements silently is : start/wait OEM.exe /UL%LangCode% /V“SERIALNUMBER=%Adobe volume license serial number%”
Example : C:\ Adobe Premiere Elements 10/Adobe Premiere Elements 10 - 64 Bit> start/wait OEM.exe /UL1033 /V"SERIALNUMBER=1111-1111-1111-1111-1111-1111"
Regards,
Jatin Dembla

Adobe Premiere Elements Won't Start A New Project?

When I open up Premiere Elements and try to start a new project, all it shows is a black and purple line, then it just stops. I have already tried updating QuickTime, Windows 7, Nvidia Drivers, and Uninstalling and then Reinstalling Premiere elements. I am running it on a PC that has an AMD FX(tm)-6300 Six Core Proccessor, 8 GB of RAM, a Nvidia G-Force GTX 650, and i installed the program on a secondary hard drive with 761 GB of free space.

xXFIRE
What is this "secondary hard drive" on which you originally installed Premiere Elements 12? Internal or external and how formatted NTSC or FAT32?
I do not see where anyone has asked about "Scratch Disks" as they relate to your issues?
Please refer to Edit Menu/Preferences/Scratch Disks...
a. Where are the scratch disks directed and how much free hard drive space is at that location?
b. Do you have all the scratch disks categories directed to the same place? If not, do so and make sure there is lots of free hard drive space where you are pointing them to.
Please look for pile ups of preview files in the Adobe Premiere Elements Preview Files Folder and pile ups of conformed audio in the Media Cache Folder. Both these folders by default are in Documents/Adobe/Premiere Elements/12.0.
Please go to Edit Menu/Preferences/Media and hit the Clean button in the Media Cache Database in that area.
As for the matter of where Premiere Elements program should be installed. Interesting question and some interesting answers. Back in a 2010 thread here on this type of subject, Akshat B (Adobe Staff) wrote
Yes you can install Premiere Elements on any other drive. For that you need to follow these steps:
1. Uninstall current copy of Premiere Elements.
2. Start the installer of Premiere ELements.
3. Choose a location on d:\ drive after choosing the default TV format.
Please keep in mind, even if you select d: drive as the install location some amount of data will get copied to C: drive.
-Akshat
http://forums.adobe.com/message/3284673
Is your Local Disc C, a SSD drive? Why is there so little free space on your Local Disc C?
More later.
Looking forward to your follow up?
ATR

Adobe Premiere Elements Gets Stuck On Start Up.

Hey guys, I downloaded the trail verson of Adobe Premiere Elements today and I'm already getting problems. When I start it up, it freezes at "Loading CompilerVfw.prm". Can anyone help me fix this problem? I have Windows Vista.

Well VFW is video for windows, the link below gives some hints to what the problem may be. An imcompatible codec on your system. The issue will be to identify it. Have you installed an codec packs or any video codecs?
http://premierepro.wikia.com/wiki/FAQ:Why_does_Premiere_Pro_freeze_at_%E2%80%9Cloading_Com pilerVFW.prm%E2%80%9D%3F

I can't download the Adobe Premiere Elements 13. Akamai Download pop up only the download window but downloading do not start. Alternate download Method will start but downloading will stopped always after 655 Megabytes. I have tried with different browse

I can't download the Adobe Premiere Elements 13. Akamai Download pop up only the download window but downloading do not start. Alternate download Method will start but downloading will stopped always after 655 Megabytes. I have tried with different browsers, fire wall and virus protection off and also to download the trial of Adobe Premiere Elements 13 but result is every time same.

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Can't start Adobe Premiere Elements 13 video editor.

It says: "Adobe Premiere Elements 13 has stopped working" without additional details. It doesn't close, it is not frozen, but it does not work.
I tried Adobe Premiere Elements 12 (trial version) which had no problem at all on my PC. I'm using the 64 bit version on Windows 7. I've tried to re-start the pc, to uninstall PRE 12, but this does not work. I have access to the Organizer though. Has anyone manages to get PRE 13 installed?

chti_gaby
Thanks for your follow ups.
Let us focus on Premiere Elements 13 Windows 7 64 bit computer.
Let go through the usual drill questions...
a. Does problem exist with and without the antivirus and firewall(s) disabled? Is your antivirus program McAfee?
b. Are you running the program from a User Account with Administrative Privileges and have also selected and applied Run
As Administrator to the desktop icon of the program?
c. Do you have the latest version of QuickTime installed on your computer.
d. Can you open the program using the Adobe Premiere Elements.exe file instead of the Adobe Premiere Elements 13.exe?
See Local Disk C\Program Files\Adobe\Adobe Premiere Elements 13\
Please consider
a. Go to Control Panel/Programs and assure that Adobe Premiere Elements 12 and 13 are not showing as installed programs.
If they are, uninstall.
b. Do a free ccleaner run through (regular and registry parts) to get rid of any leftovers from incomplete installs or uninstalls.
https://www.piriform.com/ccleaner/download
c. Reinstall Premiere Elements 13 with antivirus and firewall(s) disabled.
The following is what was helpful for me when I ran into problems with Photoshop Elements 12 and Premiere Elements 12 installs.
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Depending on how the troubleshooting is progressing, you may want to consider exploring these possibilities.
We could get into video card/graphics card, etc, but your comments on your initial experience with the Premiere Elements 12 tryout
make me hesitate on exploring that aspect of the troubleshooting now.
Please review the above and then we can decide on the next course of action.
Contacting Adobe via its Adobe Chat is a possibility since you have a purchased version of the current version (13), but let us see
what we can do.
Thanks.
ATR

I down loaded Premiere Elements. When I start the program a box pops up saying Adobe Premiere Elements.Exe- No Disk . Please insert disk into the drive

Can anyone help me with this issue?

goinfisin520
Thanks for the reply.
The uninstall and reinstall has been known to be successful in some cases, but I would not do that with using a free ccleaner run
through between the uninstall and reinstall.
The full suggested scenario would be
1. Uninstall the program using the usual Control Panel way.
2. Do a free ccleaner run through to get rid of leftovers from incomplete installs/reinstalls.
CCleaner - Download
3. Reinstall the program with the antivirus and firewall(s) disabled.
Also, before starting the above, go to the Task Manager/Processes and determine that there are no Premiere Elements 13 or Elements Organizer 13 processes open. If found, do End Process for each found.
Depending on the results for the above, we might then try deletion of the Adobe Premiere Elements Prefs File for 13 and, if necessary, the whole 13 Folder in which that Adobe Premiere Elements Prefs file exists.
We will be watching for your results.
ATR
Add On...Remember...latest version of QuickTime installed on same computer with 13 and running program as Administrator.

Is there a way not to have to use the disk to start or exit Adobe Premiere Elements 13. I do not want to have to carry a disk around with me all the time.

Is there a way not to have to use the disk to start or exit Adobe Premiere Elements 13. I do not want to have to carry a disk around with me all the time.

tljtommy
There is a known No Disc error using Premiere Elements 13.
The fix is to delete the OldFilm.AEX file which is found in Window 8.1 64 bit
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 13
Plug-ins
Common
NewBlue
and in the NewBlue Folder is the OldFilm.AEX file that you delete.
Adobe first posted this information in one of the threads here, and it has worked for essentially all who have
gotten the No Disc error in Premiere Elements 13.
Please let us know if this works for you also.
Thank you.
ATR

ADOBE Premiere Elements 11 start niet !

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