Adobe premiere elements 12 probleme douverture du programme

Bonjour,
J'ai de adobe les éléments 12 Qui fonctionnait DEPUIS Environnement 10 jours Maintenant à l'ouverture juin fenêtre Indique
.robleme un fait au Québec le programme un Cesse de trabalho correctement fenêtres va féprogramme mer de CE
Que se passe-t-il?

ocho3546
Thank you for the reply.
From what you have written so far, I am understanding you are having a problem opening the program. It is not clear whether you are saying opening the program or opening a project.
Let us proceed with the program not opening (launching).
a. You say that you have latest driver for the HD Graphics 4600. Please make sure that the drive update information is from the web site of the manufacturer of the card, not just from Device Manager/Display Adapters/your card and the Driver Tab. If the card is up to date, then try to delete the BadDrivers.txt file. If you are using Windows 7, 8, or 8.1 64 bit computer, then the BadDrivers.txt file is found
Local Disk C
Program Data
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file that you delete. The Premiere Elements Folder contains folders as well as the BadDrivers.txt file. You want only the BadDrivers.txt file within the Premiere Elements Folder and not anything in the folders in that same Premiere Elements Folder. A new BadDrivers.txt file will be generated when you open a Premiere Elements project and the problem hopefully will be gone. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
b. Be sure to be working Run As Administrator and from a User Account with Administrative Privileges.
c. What antivirus program does your computer use? Please determine if the program exists with and without the antivirus program disabled.
d. Be sure to have the latest version of QuickTime installed on your computer.
e. If the above has not solved the problem, then let us delete the Adobe Premiere Elements Prefs file. The path in Windows 7, 8, or 8.1 64 bit is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work then you delete the whole 12.0 Folder in which it exists.
f. Do the uninstall, ccleaner run through, reinstall with antivirus and firewalls turned off.
CCleaner - PC Optimization and Cleaning - Free Download
The translations are not good and the details limited so I am including a lot of troubleshooting possibilities to cover a lot of ground.
Other avenues that might be involved
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Please review and consider.
Thank you.
ATR

Similar Messages

Uploading using Adobe Premiere Elements 12 Network problems

Hi,
Is there a place in Adobe Premiere Elements 12 that we can insert our company proxy details, the reason being. When I go to Publish and Share and click "Social Websites" and want to upload a video to youtube and push next it gives the following error "Online Services encountered an error. The services will be terminated or paused if possible."
If I use a 3G card it allows us to upload. Our network must be blocking this link or programme, yet we have made sure from our side adobe is not blocked on the network and I have access to all websites.
My question is can we insert proxy details somewhere or can I get the link of where that link is taking us to when pushing next trying to upload with youtube via adobe . I know it is going to youtube but I need the exact URL to make sure we allow this link to work.
Anyone have the answer for me?

MaudeSt
This is not Adobe. Rather user to user. For network problems when using the current version which is now Premiere Elements 12, please contact Adobe via its Adobe Chat.
Click on the following link, and then find and click on Chat Panel to discuss
Premiere Elements
Downloading, Installing, Setting Up
Downloading, Installing
Chat Panel
Contact Customer Care
I have set the web page to the Chat Panel level. If it does not hold the setting, then you will need to navigate to Adobe Chat using the topics
above as guidelines. If you end up seeing only Ask the Community instead of Chat Panel, then try again later. Chat has been having in times
when it is unavailable due to updating. It is an on and off situation lately. Chat has the option to do remote control of your computer for
troubleshooting purposes. We do not.
At the moment that I am hitting the "Add Reply" for this post, only Ask the Community option is being displayed at the Adobe Chat contact link.
Please let us know the outcome.
Thank you.
ATR

Adobe Premiere Elements 8.0 - programme closes everytime I open my project within 5 seconds - HELP

Please can somebody help with the above.
The programme closes with no error message or anything, every time I open the project I am working on.
Thanks

ellaf
How long have you been working with Premiere Elements 8.0 successfully? Are you a newcomer to the program?
I will start with the usual questions and then we can fine tune next.
1. Are you working with the 8.0.1 version of the program? If not, then download and install the 8.0.1 update.
Adobe - Premiere Elements : For Windows : Adobe Premiere Elements 8.0.1 update
2. Do you have the automatic Background Rendering and AutoAnalyzer features disabled. If not, please do so.
For Background Rendering, see Premiere Elements Editor Edit Menu/Preferences/General and the Background Rendering preference
there. For AutoAnalzyer, go to the Elements Organizer workspace, Edit Menu/Preferences/AutoAnalzyer Options and disable all those
options.
3. Does the problem exist with and without the antivirus and firewall(s) disabled?
4. Does this problem occur only when you are opening a saved closed project and trying to continue working on the project? Does
the problem occur even if you open a new project? Can the problem happen even before you import media into the project?
Let us start here and then decide what next which might include questions about the properties of your source media, project settings,
computer resources and other as applicable.
Please review and consider.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Problem with Adobe Premiere Elements 11

Hello
Need your advice .
Problem Description:
Adobe Premiere Elements 11 (BOX)
After adding any the timeline material ( pictures or music or video) , 2-3 seconds hanging.
Then closes without any notification.
This program gave me a friend, not for need. He used it to me.
By not knowing at first I installed a Pr, and then my friend temporarily deactivate the license .
In the "Help" menu is available only " Deactivate" ...
It is a problem with the activation or something else?
Hardware:
Operating system Windows XP 32bit sp3
3GB RAM
Processor Intel Q8300 ( 4 cores )
motherboard Asus P5P41TD
video card nVidia GT220 - Latest drivers
Direct X 9.0c
Software:
last QuickTime
microsoft visual c + + 2008 redistributable
microsoft visual c + + 2010 redistributable
net framework 4
net framework 3.5
net framework 3.5 language pack
k-lite codec pack full
Help please .

-What model of camcordder is your video coming from and what format and resolution is it?
I tried to add a video with the two devices.
Samsung HMX-H300
Video settings added to the project:
Video: MPEG4 Video (H264) 1280x720 50fps 12009kbps [V:
HMX-H300 [eng] (h264 main L4.1, yuv420p, 1280x720, 12009 kb / s)]
Audio: AAC 48000Hz stereo 127kbps [A:
HMX-H300 [eng] (aac, 48000 Hz, stereo, 127 kb / s)]
Used settings:
PAL-AVCHD-AVCHD LITE 720p50
The same thing happens and another video.
Sony DSC-H5
Video settings:
Video: MPEG1 Video 640x480 30fps 104857kbps [V: mpeg1video, yuv420p, 640x480, 104857 kb / s]
Audio: MPEG Audio 32000Hz mono 64kbps [A: mp2, 32000 Hz, mono, 64 kb / s]
Used settings:
DSLR-480p-DSLR 640x480p50
the same result.
-How did you get the video from this camcorder to your computer?
Files are copied to the flash card to the HDD.
-Have you ensured that a video clip from this camcorder is the first clip on your timeline so that the program can match its project settings to your video specs?
Yes. Video clip from this camcorder is the first clip in the timeline.
Parameters of the project and the video above.
-When your project settings match your video specs, you will NOT see a yellow orange line along the top of the timeline, above your video clips, in Expert mode. Is this the case with your project?
No. I suspect that the problem occurs in the video is displayed on the timeline.
Because the assets of the project and put the video thumbnail is displayed on this video.
at the time of the drop on the timeline displays only rectangular frame that meets the duration of the video itself. let go of the mouse button. Displays only the blue rectangle.
Thumbnails of the first and last frames do not appear. takes 2-3 seconds and Pr closed.
I believe that until you see the yellow line is not reached.
-Have you ensured that any photos you use are sized to no larger than 2000x1500 pixels in size?
Yes, size is not more than 2000x1500
- You're using a somewhat antiquated 32-bit operating system that can make limited use of your RAM load (which may explain why you only have 3 gigs of RAM), so you'll need to optimize your workflow by matching project settings to your video as closely as possible in order for the program to work effectively and stably.
yes, you're right. need to upgrade to 64bit. so I put 4GB of RAM, but I can not install 64bit Vindovs. no time. and available only 3.25 GB.
I would add, I hope it will help isolate the problem.
I've been tracking work in process monitor Pr. the very moment when it closes when you move the video on the timeline.
begins after the closing lines
Registry
RegOpenKey
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ContentAnalysisData.dll
Before doing so, refer to
File System
C:\Documents and Settings\All Users\Application Data\Adobe\Premiere Elements\11.0\Online\DVD Templates\All_Lang\General\(A) Fun\it_IT_FUN_PAL_S_SM_OUTPUT_s_prv_sm.png
and the like ...
I turned drvatson. now the error appears as a window.
System disk, and on which stands Pr error checking. there are no errors.drive on which stands Pr error checking. There are no errors.

Adobe Premiere Elements 9 has encountered a problem and needs to close.

Adobe Premiere Elements 9 has encountered a problem and needs to close. Asked to be debugged no response an then the program don not respond.
If i Run an old project direct from the file PE 9 it works and then go to a new project it works but from the start up it just closes down.
Bridge is also starting to do it

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Adobe Premiere Elements 11 Effects Problem - HELP

I use Adobe Premiere Elements 11, and when I use effects the footage ends up speeding up, repeating itself, and just not staying the same as it originally was. Does this have to do with what type of footage it is. I am using screen-captures that I got when using Bandicam. If anyone could help me with this problem, it would be greatly appriciated, thanks.

Gamerwalk,
One option would be to convert your odd AVI-MPEG file to DV-AVI, which is what PrE loves most. This FAQ Entry will give you some tips on doing that: http://forums.adobe.com/thread/415317?tstart=0
I use an older file conversion program, DigitalMedia Converter 2.7, but it is NOT freeware. Also, Deskshare, the publisher, has released newer versions.
Good luck,
Hunt

Adobe Premiere Elements 11 & Photoshop Elements 11 Errors, Downloading Problems, Uninstalling probs

On May 8, 2013 I ordered Adobe Premiere Elements 11 & Photoshop Elements 11. To this day they do not work properly, did not download properly, nor can I get them uninstalled properly to reinstall properly. I have not been able to contact Adobe all these months, & now they tell me I have to pay $39.00 more just to speak to them. I refuse to give them anymore money than I have already gave them! Does anyone know how I can resolve this issue? I currently have Adobe Photoshop Elements 7.0 & Adobe Premiere Elements 7.0. I was upgrading.

Thank you so much for replying. But I sort of solved the problem, yet I didn't solve the problem. I am running Windows 7 on my computer. When I purchased Elements & Premiere 11, I purchased a 1 time download from Adobe. Upgrading from 7.0. When I went to download it, then install it, it told me that through an error message, that it was not downloaded or installed correctly, so I would have to uninstall the whole thing & start from scratch, basically. So, I went into the control panel to delete the program. Hit uninstall, & it told me after it was done, that everything was not uninstalled & had uninstalled incorrectly. Now it was missing from the Control Panel, & I could not find the remains anywhere, I thought I would try to redownload it again. So, going through the process, it would let me download it, but it would not install due to the remains of the previous installation. I tried everything. And when I tried to go straight to Adobe, it was a no go. I put it on the back burner for months & used my 7.0 occassionally. Today I decided I wanted it fixed. I went to Adobe...my licenses are still in my account. But no matter what I did, it would not accept my old licenses. With the help of a previous poster, maybe on a different thread, I was able to uninstall the old program remnants. But I could still not download 11. I just decided to cut my loses, & purchased 12. I bought the trials, downloaded them, they worked great, & I purchased them. So, all's well that ends well. Of course, I am $170-some dollars in the hole, but whatever it takes. Again thank you for your reply to my delima.

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I have updated to 12.1. Still no sound.

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I updated to 12.1, but still no sound in any clips. Even not on old files which used to work.

bfun
What computer operating system is your Premiere Elements 12/12.1 running on? Can we assume that this audio plays back OK
on the same computer when you are using a computer player independent of Premiere Elements?
What are the properties of these clips that worked before but do not know with regard to sound
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Have you checked the Edit Menu/Preferences/Audio Hardware ASIO settings? Do you have any 3rd party audio devices incorporated in your computer environment?
Please delete the Adobe Premiere Elements Prefs file and, if that does not work, then the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. The Windows 7, 8, or 8.1 64 bit path is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Option "Show Hidden Files, Folders, and Drives" active so that you can see the complete path cited.
Do you have installation files or installation disc with the purchased serial number in case we need to resort to uninstall/reinstall?
We will be watching for your follow up.
ATR

Is Adobe Premiere Elements 10 compatible with Windows 8? Or maybe it will have problems?

Is Adobe Premiere Elements 10 compatible with Windows 8? Or maybe it will have problems?

Riccardo Pesare
I have Premiere Elements 10 on Windows 8.1 64 bit, and it runs well there.
But, I must disagree with SG when he writes
It will likely run. But it will not be able to take advantage of Windows 8's advanced architecture (including the 64-bit operating system and ability to access more than 4 gigs of RAM).
You can prove to yourself that Premiere Elements 10 is a 64 bit application running on Windows 8 64 bit. To do this use the Process Explorer Sysinternals and add a Image Type Column readout. When you do this for Premiere Elements 10, 11, or 12 on Windows 7, 8, or 8.1 64 bit, the readout tells you that you are working with a 64 bit version.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
And, as a 64 bit application, Premiere Elements 10, 11, or 12 Windows should be able to take full advantage of the 64 bit system when Windows 7, 8, or 8.1 64 bit.
I suspect SG is thinking Mac not Windows in his comment. It is my recollection that Premiere Elements 10 Mac is still a 32 bit application on 64 bit system. And, you are using Windows, not Mac.
We will watch for his clarification on this point or for support for what he posted as is.
ATR

Problem with Adobe Photoshop Elements 12 & Adobe Premiere Elements 12

I have purchased the Adobe Photoshop Elements 12 & Adobe Premiere Elements 12 set, I followed instructions for download and installations, I still can not access them. Please, please help. Please fix the problem.
Thanks!

Ok, so what exactly have you tried which is not working?
What steps have you taken?
What do you see happening on the screen?

Another crash problem with Adobe Premiere Elements 4

another crash question! burned a dvd of project, saw something i needed to change as i watched the dvd, tried to get back into project, but crashed time and time again. have tried any and all suggestions in the forum for other crash problems, but cannot fix. can anyone help? below is error message and my equipment. using Windows Vista. I want to go back to Windows XP, never had a problem. thanks to anyone who has an idea.
Problem event name:                   APPCRASH
Application name:                       Adobe Premiere Elements.exe
Application version:                     4.0.0.0
DEll XPS 420
Intel (R) core (TM)2
Quad CPU Q9450 @ 2.66GHz
4.0 GB
32 bit
Driver software: ACPIx86 based PC
Adapter ATI Radeon HD 3650

I'm not sure what's up at this point, if doing a Save As and deleting your render files doesn't fix your glitch (and assuming you've got adequate, freshly defragmented room on your drives for the program to work).
You can also try working through Adobe's troubleshooting steps:
http://kb2.adobe.com/cps/514/cpsid_51427.html
Renaming the presets folder can help. (The program will automatically make a new one when you next launch it):
Windows XP:
Documents and Settings/[username]/Application Data/ Adobe/Premiere Elements/8.0/MediaIO/Presets/OTHERS
Documents and Settings/[username]/Application Data/ Adobe/Premiere Elements/8.0/Settings/Custom
    Windows Vista:
Users/[Username]/AppData/Roaming/Adobe/Premiere Elements/8.0/SC/Presets

Problem with Adobe Premiere Elements 10 : error DW046

Dear community members,
I have bought Adobe Premiere Elements 10 and installed it from the DVDs on my MAC OSX10.5.8 on december 27, 2013
When creating a new project , I get the following message :
following a serious error, Premiere Elements 10 must stop
Then I click OK and I get a new message :
The Premiere 10 application has closed suddenly after having been rebooted
Then I end up to the error report window. I have sent the error report to Apple ( I can send it to you if you want)
I have also got the following error message :
DW046 : following conflicting process were running, block : dynamiclinkmanager
Notice : it seems this problem is occuring since I underwent a power failure while working on a project. When I want to open an existing project I get the following message :
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
When I say YES, I save it and it comes back to the welcome menu and I cannot see this project.
I have tried to deinstall and reinstall Premiere 10 : this is impossible since I am required to deactivate dynamiclinkmanager that I cannot find.
Notice that Adobe AIR is unable to find a solution whilst it recognizes there is a problem.
Thanks you for your help

AT Romano,
The various links you have provided were very helpful. I could kill the dynamiclinkmanager.
It seems that it is now working.
Thank you, your reply was very quick and your advices very good
Kitaguchi38
Date: Wed, 1 Jan 2014 19:39:00 -0800
From: [email protected]
To: [email protected]
Subject: problem with Adobe Premiere Elements 10 : error DW046
    Re: problem with Adobe Premiere Elements 10 : error DW046
    created by A.T. Romano in Premiere Elements - View the full discussion
kitaguchi38
When you get the message
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
Do you go to the last AutoSave to open that or do you go to the save location of the project file (project.prel) to open that file?
Are you getting message to close the dynamiclinkmanager so that you can move forward?
If so, please check out dynamiclinkmanager location in the following link
http://helpx.adobe.com/photoshop-elements/kb/preference-file-locations -photoshop-elements.html
Have you seen this Photoshop Elements Forum thread with the same DW046?
http://support.muse.adobe.com/message/4771879
More later.
ATR
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Problem with Adobe Premiere Elements 12 using Scary Halloween template

I'm having a problem with Adobe Premiere Elements 12 using Scary Halloween template under Menu Theme. My problem is the red line is default to Scenes. I would like it to default to Play. How can I do that? Is it a bug?
Side Note: Other template default to Play Movie
Thanks

jeffrey caban
No bug. Just the way the .psd for the Scary Halloween template was put together.
You are going to have to get into the .psd for the Scary Halloween template and rearrange the
Layer Sets. Do you know how to do that? If not, I will give you very specific instructions on how to
do that.
You want the order of the Layer Sets to look like
That is what worked for me just now to get the disc menu Preview to open to the main
menu with the red highlight under Play.
We will be watching for your reply.
ATR

Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

haben
From looking at the specifications of your camera (SJCam 4000), we know already what video compression your camera is using. It is H.264.
A H.264.mov file should be supported by Premiere Elements 11. On what computer operating system is your Premiere Elements 11 running?
Do you have the latest version of QuickTime installed on your computer? And, are you running QuickTime and Premiere Elements 11 from a
User Account with administrative privileges? Please go to Premiere Elements 11 Publish+Share/Computer/QuickTime to confirm that you find
presets there for the QuickTime choice there.
What are the properties of these H.264.mov files - is it 1080p30 (1920 x 1080p30) or something else? Do you know if this camera is recording with a variable or
a constant frame rate?
Please review and consider and then we will decide what next.
Thank you.
ATR

Problem with my Adobe Premiere Elements on Imac

I have the brand new IMac 27inch 2013 i5.
When I'm working on Adobe Premiere ELements 9, the program is opening a message which is telling me that there's an error. Then the program closes. It ALWAYS happens when I'm trying to put a menu in my video. It is related to this action. I don't know what to do... I tried to uninstall the program but nothing changed unfortunatelly... I don't know if the problem's related to Adobe or to the IMac...
I'm also not able to install the latest Adobe Flash Player (12) on my IMac.
I really need some help please! Thank you!

Try this workaround for Flash > Adobe Community: ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround

Adobe premiere elements 12 probleme douverture du programme

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