Adobe Premiere Elements 12. Serial Number Validation

I recently downloaded Adobe Premiere Elements 12. And whenever i open the editor, it shows:
Serial Number Validation
Please connect to the internet to validate your serial number.
I am already connected to wifi. I've been clicking the validate button several times, but still the "serial nunber validation" thing still shows. I have win8 32-bit. Can you please help me? Thanks :-)

Russel Pidot
Did you purchase Premiere Elements 12 from Adobe direct?
I am assuming your download of Premiere Elements was a purchased download rather than the tryout download.
Adobe is the only one to sort out serial number and activation issue.
Please use the following link to contact Adobe via its Adobe Chat.
Contact Customer Care
As of a few moments ago, there was an active Chat Panel at the end of that link.
Please let us know the outcome.
Thank you.
ATR

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