Adobe Premiere Elements 12 start up problem.

I just purchased and installed Adobe Premiere Elements 12. I have a new pc with windows 8.1. Premiere required that I run the program as an administrator (???). So I ran it as administrator and it starts up, but then immediately closes itself.

mattjay84
Thanks for the update on the issue details.
Bottom line: I am suspecting an Open With directive problem.
Details.....
Please excuse the questions, but I do not want to take anything for granted
Checking the Creation of a New Project
a. If you double click the desktop icon of Premiere Elements 12.1, does the program open to the Welcome Screen?
In the Welcome Screen can you then select Video Editor followed by New Project to open a new project?
b. Can you open the program and a new project by double clicking on the Adobe Premiere Elements 12.exe or Adobe Premiere Elements.exe found
Local Disk C
Program Files
Adobe
12
and in the 12 Folder are these two files. The Adobe Premiere Elements 12.exe should open to the Welcome Screen and the Adobe Premiere Elements.exe opens bypassing the Welcome Screen.
Checking the Opening of a Saved/Closed Project
Now for your workaround...You right click a video file on the hard drive and select Open With and have the opportunity to select specifically Premiere Elements 12. It works. You have a new project, edited, and you save/close it. But, it is the re-opening of that saved/closed project.prel file that I suspect as being at the core of the problem.
so I double clicked the project file I had been working on and it said 'The project is not compatible with current version of Premiere Elements' (even though I had only just saved it from that version).
Where is this project.prel file that you are double clicking to re-open your saved/closed project? And, how do you get to it? What is its hard drive save location - Libraries/Documents/Adobe/Premiere Elements/12.0? If so, what happens if you right click the project prel there and select Open With, followed by Premiere Elements 12?
Please review and consider.
Looking forward to your follow up.
Thanks.
ATR

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Click on the following link, and then find and click on Chat Panel to discuss
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Downloading, Installing
Chat Panel
Contact Customer Care
I have set the web page to the Chat Panel level. If it does not hold the setting, then you will need to navigate to Adobe Chat using the topics
above as guidelines. If you end up seeing only Ask the Community instead of Chat Panel, then try again later. Chat has been having in times
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Adobe Premiere Elements 12 don't start and crashes

Adobe Premiere Elements 12 don't work as it should in Windows 8.
I run the Pc as an Admin Account but still adobe just gives me this message and then crashes.
I only have one account that is Admin on this pc aswell.
I also tried to run the program as "admin" with right mouse buttom, but it's the same error thier.
I have also installed the program on another Pc I dont use but has Win7 and thier it works just fine.
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daniel2014
How long ago did you purchase Premiere Elements 12? If it is within the last 30 days, you might be eligible for a free move to version 13. You need to contact Adobe via its Adobe Chat to discuss that as soon as possible if that is something of interest to you. There may be some debate about the way to make contact, but, if you purchased from Adobe direct as an online download, I would contact Adobe Chat by clicking on the following and following through with Chat Panel.
http://helpx.adobe.com/sea/contact.html?step=PRE_membership-account-payment_payments-invoi ces-orders_stillNeedHelp
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
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See
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Adobe Premiere Elements 12
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Let us start here and then decide what next.
Thank you.
ATR

Problem with Adobe Premiere Elements 10 : error DW046

Dear community members,
I have bought Adobe Premiere Elements 10 and installed it from the DVDs on my MAC OSX10.5.8 on december 27, 2013
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AT Romano,
The various links you have provided were very helpful. I could kill the dynamiclinkmanager.
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Thank you, your reply was very quick and your advices very good
Kitaguchi38
Date: Wed, 1 Jan 2014 19:39:00 -0800
From: [email protected]
To: [email protected]
Subject: problem with Adobe Premiere Elements 10 : error DW046
    Re: problem with Adobe Premiere Elements 10 : error DW046
    created by A.T. Romano in Premiere Elements - View the full discussion
kitaguchi38
When you get the message
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
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Are you getting message to close the dynamiclinkmanager so that you can move forward?
If so, please check out dynamiclinkmanager location in the following link
http://helpx.adobe.com/photoshop-elements/kb/preference-file-locations -photoshop-elements.html
Have you seen this Photoshop Elements Forum thread with the same DW046?
http://support.muse.adobe.com/message/4771879
More later.
ATR
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Having several problems with Adobe Premiere Elements 13. Right now my worst is that when I add text to a clip, it goes out of "auto color" while the text is up. Help?

I'm having a number of problems with Elements 13. One is that, while in "play" mode, the sound will just stop happening. I have to click "pause" then "go" again and the sound comes back. It also stops playing on it's own, I have to hit "play" repeatedly. Just got the software, have been using it extensively for a week or two, and this just started happening.dor
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As for
I'm having a number of problems with Elements 13. One is that, while in "play" mode, the sound will just stop happening. I have to click "pause" then "go" again and the sound comes back. It also stops playing on it's own, I have to hit "play" repeatedly. Just got the software, have been using it extensively for a week or two, and this just started happening.dor
I think that here we need to explore project settings (project presets), properties of source media, and Timeline rendered and unrendered content prior to export.
Please review the above
a. verify if the Auto Color Text Title glitch that I saw is what you described in your situation
b. give the details of your project so that we can explore cause and effect for Timeline content playback irregularities as seen in the Edit area monitor.
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Adobe Premiere Elements 12 start up problem.

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