Adobe Premiere Elements 12 won't open

I downloaded Adobe premiere elements 12 on my hp and it keeps telling me I need to log in and register, but once I do it looks like it is loading for a few seconds and then just exits. Please help me fix this problem

TripleEinstein
What is the computer operating system for your HP computer? And, since it is a HP computer, does it use more than one video card/graphics card.
Premiere Elements has problems with that 2 card system. Please tell us the card situation as shown in Device Manager/Display Adapters.
The usual drill
1. Running computer from a User Account with Administrative Privileges and Run As Administrator applied to desktop icon?
2. Latest version of QuickTime installed on computer with Premiere Elements?
3. Did you install the program to the default, Drive C location?
4. Does the problem exist with and without antivirus and firewall(s) disabled?
Even though you cannot open the Premiere Elements Editor, can you open the Elements Organizer?
Let us start here and then decide what next.
Thank you.
ATR
Add On...You may want to look at the following
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open

Similar Messages

Adobe Premiere Elements does not open after installation

Hello,
I have written before last week. I have bought Adobe Photoshop Elements 11 and Adobe Premiere Elements 11.
I had a trial version of Photoshop Elements 11 and with the code I could access the full version.
However Premiere Elements did not open after installation. I did not had a trial version so I first downloaded the full program. I went through the whole installation process and everything seemed ok, no error messages. But when I tried to open Adobe Premiere Elements after restarting the computer it did not open at all. Nothing happened.
I have de-installed and re-installed the program for a couple of times over and over again but with not result. Also tried to download the trial version first and also this didn't work. I checked my Quicktime and updated to the latest version.
I use a Windows laptop: Asus Intel Core i5-2430M, 2,4 GHz
I hope you can help me out!
Thanks!
Inge

Yes I saw it but PSE (refers to Photo Shop Elements??) and I have trouble with Premiere Elements..(so the video program)
The Photoshop Elements worked.
I am not sure what to do here also the link at your reply "working with your operation system tools" didn't work..(got the "broken link error")
thanks
Inge

Adobe Premiere Elements Won't Start A New Project?

When I open up Premiere Elements and try to start a new project, all it shows is a black and purple line, then it just stops. I have already tried updating QuickTime, Windows 7, Nvidia Drivers, and Uninstalling and then Reinstalling Premiere elements. I am running it on a PC that has an AMD FX(tm)-6300 Six Core Proccessor, 8 GB of RAM, a Nvidia G-Force GTX 650, and i installed the program on a secondary hard drive with 761 GB of free space.

xXFIRE
What is this "secondary hard drive" on which you originally installed Premiere Elements 12? Internal or external and how formatted NTSC or FAT32?
I do not see where anyone has asked about "Scratch Disks" as they relate to your issues?
Please refer to Edit Menu/Preferences/Scratch Disks...
a. Where are the scratch disks directed and how much free hard drive space is at that location?
b. Do you have all the scratch disks categories directed to the same place? If not, do so and make sure there is lots of free hard drive space where you are pointing them to.
Please look for pile ups of preview files in the Adobe Premiere Elements Preview Files Folder and pile ups of conformed audio in the Media Cache Folder. Both these folders by default are in Documents/Adobe/Premiere Elements/12.0.
Please go to Edit Menu/Preferences/Media and hit the Clean button in the Media Cache Database in that area.
As for the matter of where Premiere Elements program should be installed. Interesting question and some interesting answers. Back in a 2010 thread here on this type of subject, Akshat B (Adobe Staff) wrote
Yes you can install Premiere Elements on any other drive. For that you need to follow these steps:
1. Uninstall current copy of Premiere Elements.
2. Start the installer of Premiere ELements.
3. Choose a location on d:\ drive after choosing the default TV format.
Please keep in mind, even if you select d: drive as the install location some amount of data will get copied to C: drive.
-Akshat
http://forums.adobe.com/message/3284673
Is your Local Disc C, a SSD drive? Why is there so little free space on your Local Disc C?
More later.
Looking forward to your follow up?
ATR

Premiere Elements won't open

I have been using it successfully for a year.
I have 86gig free and 16gig RAM.
EventViewer says:
Faulting application name: Adobe Premiere Elements.exe, version: 11.0.0.0, time stamp: 0x5041d43d
Faulting module name: Display.dll, version: 6.0.0.0, time stamp: 0x5041d00d
Exception code: 0xc0000005
Fault offset: 0x00000000000230bc
Faulting process id: 0x1150
Faulting application start time: 0x01ceda4eb7ce1e83
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Adobe Premiere Elements.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Display.dll
Report Id: 442d0a58-4642-11e3-aa1f-e02a822f3926

mrfcj
By any chance are you working from a dual monitor setup?
Are you on a network? Are you using non default locations for program installation and/or program associated folders and files.
Have you looked at deleting the Adobe Premiere Elements Prefs file? In Windows 7 or 8 or 8.1 64 bit, the path is:
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. Check Folder Option mentioned below so that you can see whole path.
If you do have the latest version of the video card driver installed, consider deleting the BadDrivers.txt file. I am assuming that you have Windows 7 or 8 or 8.1 64 bit Windows and not XP. So, the path to the BadDrivers.txt file should be
Local Disc C
Program Data
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the BadDrivers.txt file that you delete. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the complete path.
Looking forward to your results.
Thanks.
ATR

Adobe Premiere cs2 won't open in Windows 8.1

When I click Premiere, which I downloaded for free 10/19/14, it shows the start-up screen then closes completely.
Why and what can I do to fix it?

Two things to do
1 - right click the program icon and select WinXP mode from the option window
2 - Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors

"Adobe Premiere Elements 11 has stopped working"

Hi,
I have been having problems with getting Adobe Premiere Elements 11 to open. It was working fine for a year and then I haven't been able to get it to open. I have tried running the program as an administrator, uninstalling and reinstalling and deleting other material from my notebook but it always comes up with the same error message.
These are my computer details:
Manufacturer: Toshiba
Model: Notebook
Rating: 5.9 Windows Experience Index
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz 2.40 GHz
Installed Memory (RAM): 8.00 GB (7.89 GB usable)
System type: 64-bit Operating System, x64-based processor
Pen and Touch: No Pen or Touch Input is available for this Display
Serial Number:
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]
Why is this occurring and how do I ensure that the program runs again? Looking at other forums and posts, I see that others have been having the same problem.@

•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Adobe Premiere Elements 10 takes about 6 minutes to open but then won't close

My old computer died so I am installing my Adobe Premiere Elements 10 on my new laptop with 8 gb Ram, 1 tb storage and Windows 8.1. When I click on the icon to open it it can take up to 5-6 minutes to open and if it does, when I try to close it, it won't close. I just get programs fails to respond. Can any body help me?

csu
What video card is your Windows 8.1 (assumed 64 bit) computer using? NVIDIA GeForce or other?
Please check the Device Manager/Display Adapters to confirm the video card/graphics card and how many cards.
Is the card driver version up to date according to the web site of the manufacturer of the card?
Are you working from a User Account with Administrative Privileges? And, do you have QuickTime (latest version) installed on
the computer with Premiere Elements?
Are you using a pen and tablet device instead of a mouse?
Does the problem exist with and without the antivirus and firewall(s) disabled?
Please consider the above and then we can decide what next.
Thank you.
ATR

Adobe Premiere Elements 9 won't open (says 'my online storage is full' on launcher)

I have been using Adobe Premiere Elements 9 for quite some time now. I've made several projects in the past, and now all of a sudden it says on the launcher "You've reached your storage space limit. If you'd like to back up, store, share, and access your photos online, please consider upgrading your storage plan." I ignore the notification and proceed to make a new project. After it finishes loading, the editor tab pops up, but pops up blank, and remains blank, and there's nothing I can do about it. I don't want to pay for online storage because it's too expensive and I don't have the money, and I don't know where I can delete what seems to be online files. I have tried deleting and reinstalling the software, but I still get the error message.
I haven't gotten any help at all for my problem. I payed $100 for this and I want to make use of it. This is my last hope. Someone please find a solution for me.
Bronson

Bronson,
Did you have photos stored on photoshop.com? Ever? If so, they probably have all been transferred over to Adobe Revel if you did nothing during the Adobe transitioning from photoshop.com to Adobe Revel.
Right now there is funny business going on with Elements programs with regard to the Adobe ID and Password sign ins. I still do not see an explanation for not being able to sign in, but the program works in spite of this. I have not see Adobe posting any acknowledgment of the problem or its probable involvement in the situation.
When you reported what I thought was success on your side, I asked
When you get everything together and get a chance, please let us know if it was everything in the list or one particular item in the list that was the key to success?
Never did get an answer to that question whether it was one or a combo of my suggestions that got things working at that time. So, answer to that would help especially now when we seem to get back to Premiere Elements 9.0/9.0.1 not working.
Since your report of success on August 19th how long did the success last? Until today or other?
If you have not already, have you repeated the steps that appeared to resolve the issue?
When you went back to using the "fixed" Premiere Elements 9.0/9.0.1, did you get tempted into clicking on any of the photoshop.com/Adobe Revel lures?
Please review the above and then we can decide what next.
Sorry for the setback.
ATR

Can't open Adobe Premiere Elements 9

I've had some problems with Adobe Premiere Elements 9 recently, and right now I'm not able to use it. I'm not sure what the problem is really or how to fix it so I'll just write down what has happened here and hopefully someone knows what to do.
A week or so ago my laptop started to crash repeatedly, but fortunately that was solved. But then I noticed that when I opened Adobe Premiere Elements, that's when it crashed and only then. It stopped crashing altogether except for when I opened this program (if it is of any importance I also tried opening Windows Movie Maker to edit there in the meantime but the same thing happened there, which seems strange and kinda random to me). I decided to get an antivirus software and install that and see if that took care of it, which I have now done. That didn't exactly take care of it though. The laptop did stop crashing when opening the Adobe software, but nothing happens once it's opened. The tabs on the top right are there but the whole program is just grey (where you would normally have the timeline on the bottom, video to the left, and the files etc. to the right) and nothing else comes up. I then tried to uninstall Adobe Premiere Elements 9 from my laptop altogether and then re-install it with the CD I still had from purchasing the laptop a couple of years ago. But after re-installing there is no change. Just a grey screen once again, except for the tabs and all that on the top. Now I'm not sure what else to try. It's frustrating as I need this program to work right about now. Does anyone know what to do? Thanks.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Some of the below is for Premiere Pro, but the idea is the same for Premiere Elements
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575

Adobe Premiere Elements 11 does not open

Hello,
I just bought adobe photo elements 11 and premiere 11. I already had a trial version from Photo Elements11. With the code I could activate the whole program so this succeeded.
However, I tried to install Adobe Premiere elements 11 (several times) I installed and de-installed and re-installed a couple of times but with no success. During the installation process it does go through the whole installing procedure and everything seemed ok; the icon appears on my desktop but when I try to click to open it, it doesn't open..(it's not doing anything at all, you see the mouse turning into that "swirl circle" very briefly then it stops and nothing opens)
I also tried to download the trial version and hoped with the code I could open it, but nothing happen there either.
Hope you can help me out. I also didn;t receive any error messages.
I have a Intel Core i5-2430M - 2,4 Ghz, Windows7.
thanks!
Inge

Could be the auxilairy processes failing to initialize. Perhaps the event viewer can provide some clues:
Working with your Operating System’s Tools
Could also be an issue with teh activation stuff, so try running Help --> Deactivate in PSE, then launch PRE to bring up the activation dialog....
Mylenium

Adobe premiere elements 11 won't load error 6

The program no longer loads or does anything useful.

Hi,
My operating system is windows 7.
I have reinstalled Adobe Premiere Elements and done the CCleaner and now the program will open but crashes moments later.
Any help with this matter would be appreciated.
Best regards,
Juanita Pytellek
Web: advantagefeeders.com.au
Email: <mailto:[email protected]> [email protected]
Mobile: +61 (0)400 177 738
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This email, including any attachments, is confidential. If you are not the intended recipient please
notify the sender immediately, and please delete it; you should not copy it or use it for any
purpose or disclose its contents to any other person.

Adobe premiere Elements 12 will not open editor

I had Adobe Premiere Elements 11 on my laptop and worked fine. Decided to upgrade to Elements 12 and did but version 12 will not open editor, says sign in, I sign in but no editor. Organizer opens and loaded my Photos and videos. I purchased full retail version for download. My laptop runs windows 8.1 and has an Intel Core i5 dual core processor and 4GB ram.

actll
Have you gone to Computer/Manager/Event Viewer/Windows Logs/Applications and looked for error entries that appear to be associated with this problem?
Did you purchase Photoshop Elements 12 as well as Premiere Elements 12, and does Photoshop Elements 12 Full Editor open whereas Premiere Elements 12 will not open to its Expert or Quick workspaces?
You have probably tried it, but can you open to the Premiere Elements workspaces from the Elements Organizer workspace?
More later.
ATR

Adobe Premiere Elements 8 Can't finish installing Air Runtime Process, and Can't open New Project!

Hey guys,
I'm having some major issues installing PE8. I can open the installer screen fine, and it installs fine until it gets to installing the Air Runtime Process. I have left it downloading that one process for about 5 hours, and i'm not exaggerating. Finnally, I get too mad waiting for it to finish that I exit out of the installation process. Even though the installation was never fully finished, for some reason I do have a Desktop icon for PE8. I click on that and it opens the splash screen with the buttons "New project", "Open Project", and "Organize". When I try to open "New Project" it begins loading the files that it needs to to open it. When it gets to loading the Windows Media file, it freezes and then crashes.
I have uninstalled the PE8 and reinstalled it about 5 times now. I have also used the Windows Cleanup program to clean these corrupted files out of my system before reinstalling. I have called in twice now to the technical support and they haven't helped me one ounce. Any answers would be appreciated! Thanks
Thanks Again,
Spencer
Here is the Crash Data:
<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="3.0.20090804" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown">
<time year="2009" month="11" day="20" hour="22" minute="57" second="2"/>
<user guid="f32bcbfe-242d-4051-8b96-487956b2e7bc"/>
<system platform="windows" osversion="5.1.2600 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="893" machine="AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55" model="x86 Family 15 Model 104 Stepping 1" cpuCount="2" cpuFreq="1800 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x01a29f27">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x01a29f27" symbolname="UIF::MenuUtils::RenameMenuItemCommand"/>
</thread>
</backtrace>
<registerSet>
<register name="EAX" value="0x00000000"/>
<register name="EBX" value="0x000000fa"/>
<register name="ECX" value="0x50010001"/>
<register name="EDX" value="0x0012ddc0"/>
<register name="ESI" value="0x0c93f3a0"/>
<register name="EDI" value="0x0012df24"/>
<register name="ESP" value="0x00000057"/>
<register name="EBP" value="0x0000004f"/>
<register name="EIP" value="0x00000000"/>
<register name="EFL" value="0x00010246"/>
</registerSet>
<binaryImageSet>
<binaryImage start="0x00400000" end="0x008de000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Adobe Premiere Elements.exe"/>
<binaryImage start="0x7c900000" end="0x7c9b2000" type="__TEXT" path="C:\WINDOWS\system32\ntdll.dll"/>
<binaryImage start="0x7c800000" end="0x7c8f5000" type="__TEXT" path="C:\WINDOWS\system32\kernel32.dll"/>
<binaryImage start="0x10000000" end="0x1000f000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\CrashReporter.dll"/>
<binaryImage start="0x59a60000" end="0x59b01000" type="__TEXT" path="C:\WINDOWS\system32\dbghelp.dll"/>
<binaryImage start="0x77c10000" end="0x77c68000" type="__TEXT" path="C:\WINDOWS\system32\msvcrt.dll"/>
<binaryImage start="0x77c00000" end="0x77c08000" type="__TEXT" path="C:\WINDOWS\system32\version.dll"/>
<binaryImage start="0x77dd0000" end="0x77e6b000" type="__TEXT" path="C:\WINDOWS\system32\advapi32.dll"/>
<binaryImage start="0x77e70000" end="0x77f02000" type="__TEXT" path="C:\WINDOWS\system32\rpcrt4.dll"/>
<binaryImage start="0x77fe0000" end="0x77ff1000" type="__TEXT" path="C:\WINDOWS\system32\secur32.dll"/>
<binaryImage start="0x00340000" end="0x0034f000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\LogUtils.dll"/>
<binaryImage start="0x7c9c0000" end="0x7d1d6000" type="__TEXT" path="C:\WINDOWS\system32\shell32.dll"/>
<binaryImage start="0x77f10000" end="0x77f58000" type="__TEXT" path="C:\WINDOWS\system32\gdi32.dll"/>
<binaryImage start="0x77d40000" end="0x77dd0000" type="__TEXT" path="C:\WINDOWS\system32\user32.dll"/>
<binaryImage start="0x77f60000" end="0x77fd6000" type="__TEXT" path="C:\WINDOWS\system32\shlwapi.dll"/>
<binaryImage start="0x774e0000" end="0x7761c000" type="__TEXT" path="C:\WINDOWS\system32\ole32.dll"/>
<binaryImage start="0x78130000" end="0x781cb000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.405 3_x-ww_e6967989\msvcr80.dll"/>
<binaryImage start="0x7c420000" end="0x7c4a7000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.405 3_x-ww_e6967989\msvcp80.dll"/>
<binaryImage start="0x77120000" end="0x771ac000" type="__TEXT" path="C:\WINDOWS\system32\oleaut32.dll"/>
<binaryImage start="0x008e0000" end="0x00a34000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\dvacore.dll"/>
<binaryImage start="0x00370000" end="0x003fc000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ASLFoundation.dll"/>
<binaryImage start="0x4ec50000" end="0x4edfb000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.60 01.22319_x-ww_f0b4c2df\GdiPlus.dll"/>
<binaryImage start="0x76bf0000" end="0x76bfb000" type="__TEXT" path="C:\WINDOWS\system32\psapi.dll"/>
<binaryImage start="0x00a50000" end="0x00a56000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\PRM.dll"/>
<binaryImage start="0x773d0000" end="0x774d2000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1d f_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll"/>
<binaryImage start="0x012a0000" end="0x012d7000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\adobe_caps.dll"/>
<binaryImage start="0x012f0000" end="0x01322000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Startup.dll"/>
<binaryImage start="0x01340000" end="0x01369000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\PreRegistration.dll"/>
<binaryImage start="0x01380000" end="0x0168b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\amtlib.dll"/>
<binaryImage start="0x5b860000" end="0x5b8b4000" type="__TEXT" path="C:\WINDOWS\system32\netapi32.dll"/>
<binaryImage start="0x71ab0000" end="0x71ac7000" type="__TEXT" path="C:\WINDOWS\system32\ws2_32.dll"/>
<binaryImage start="0x71aa0000" end="0x71aa8000" type="__TEXT" path="C:\WINDOWS\system32\ws2help.dll"/>
<binaryImage start="0x4d4f0000" end="0x4d548000" type="__TEXT" path="C:\WINDOWS\system32\winhttp.dll"/>
<binaryImage start="0x763b0000" end="0x763f9000" type="__TEXT" path="C:\WINDOWS\system32\comdlg32.dll"/>
<binaryImage start="0x12000000" end="0x121c7000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\xerces-c_2_1_0.dll"/>
<binaryImage start="0x016a0000" end="0x016b1000" type="__TEXT" path="C:\WINDOWS\system32\msvcirt.dll"/>
<binaryImage start="0x018c0000" end="0x01dae000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\UIFramework.dll"/>
<binaryImage start="0x016d0000" end="0x01843000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ImageRenderer.dll"/>
<binaryImage start="0x7f840000" end="0x7fa07000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\MCDVD_32.DLL"/>
<binaryImage start="0x76b40000" end="0x76b6d000" type="__TEXT" path="C:\WINDOWS\system32\winmm.dll"/>
<binaryImage start="0x01db0000" end="0x02073000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\libmmd.dll"/>
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<binaryImage start="0x67780000" end="0x679ae000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeAuthoring.qtx"/>
<binaryImage start="0x679b0000" end="0x67a03000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeCapture.qtx"/>
<binaryImage start="0x67a10000" end="0x67aa1000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeEffects.qtx"/>
<binaryImage start="0x67cd0000" end="0x67d35000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeEssentials.qtx"/>
<binaryImage start="0x680e0000" end="0x6845b000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeH264.qtx"/>
<binaryImage start="0x67ac0000" end="0x67bb5000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeImage.qtx"/>
<binaryImage start="0x676b0000" end="0x67780000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeInternetExtras.qtx"/>
<binaryImage start="0x67c50000" end="0x67cc9000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG.qtx"/>
<binaryImage start="0x67d40000" end="0x67d9a000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4.qtx"/>
<binaryImage start="0x67da0000" end="0x67e32000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4Authoring.qtx"/>
<binaryImage start="0x67bc0000" end="0x67c42000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeMusic.qtx"/>
<binaryImage start="0x673b0000" end="0x6748b000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeStreaming.qtx"/>
<binaryImage start="0x68050000" end="0x680ab000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeStreamingAuthoring.qtx"/>
<binaryImage start="0x680b0000" end="0x680dd000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeStreamingExtras.qtx"/>
<binaryImage start="0x674e0000" end="0x675bb000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\QuickTimeVR.qtx"/>
<binaryImage start="0x58420000" end="0x58427000" type="__TEXT" path="C:\WINDOWS\system32\imaadp32.acm"/>
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<binaryImage start="0x73b70000" end="0x73b77000" type="__TEXT" path="C:\WINDOWS\system32\tsd32.dll"/>
<binaryImage start="0x58310000" end="0x5832d000" type="__TEXT" path="C:\WINDOWS\system32\msg723.acm"/>
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<binaryImage start="0x582e0000" end="0x582fe000" type="__TEXT" path="C:\WINDOWS\system32\sl_anet.acm"/>
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<binaryImage start="0x736b0000" end="0x736b7000" type="__TEXT" path="C:\WINDOWS\system32\msdmo.dll"/>
<binaryImage start="0x74810000" end="0x7497d000" type="__TEXT" path="C:\WINDOWS\system32\quartz.dll"/>
<binaryImage start="0x74ef0000" end="0x74ef8000" type="__TEXT" path="C:\WINDOWS\system32\wbem\wbemprox.dll"/>
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<binaryImage start="0x74ed0000" end="0x74ede000" type="__TEXT" path="C:\WINDOWS\system32\wbem\wbemsvc.dll"/>
<binaryImage start="0x75690000" end="0x75706000" type="__TEXT" path="C:\WINDOWS\system32\wbem\fastprox.dll"/>
<binaryImage start="0x767a0000" end="0x767b3000" type="__TEXT" path="C:\WINDOWS\system32\ntdsapi.dll"/>
<binaryImage start="0x76f20000" end="0x76f47000" type="__TEXT" path="C:\WINDOWS\system32\dnsapi.dll"/>
<binaryImage start="0x174b0000" end="0x1754c000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\MediaIO\codecs\aacaudio.vca"/>
<binaryImage start="0x4f180000" end="0x4f22c000" type="__TEXT" path="C:\WINDOWS\system32\wmadmoe.dll"/>
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<binaryImage start="0x75cf0000" end="0x75d81000" type="__TEXT" path="C:\WINDOWS\system32\mlang.dll"/>
<binaryImage start="0x184f0000" end="0x18602000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ad2h264vout.001"/>
<binaryImage start="0x4c250000" end="0x4c38b000" type="__TEXT" path="C:\WINDOWS\system32\wmvdmoe2.dll"/>
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</binaryImageSet>
</crash>
<reproSteps>
</reproSteps>
</crashreport>

Hello,
I have the exact same problem as you with PE8 and Win7 (x64), and a reboot also helped me. But the problem came back the next time I tried to open PE. Have you expreienced the same? It cant be that we have to reboot every time we want to use PE?
Best regards
Øystein Morvik
Norway

Can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help

can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help
its says that its currently not availabe
I have so many work counting on this programme plz help

Thank you for your replay
It was working on my Mac before installing the new update of Mac software. then its corrupted
from where I can ask for refund? as I bought from App Store ?
regards

Just installed Adobe Premiere Elements 10 - Crashes upon opening a new Project

I've just installed Adobe Photoshop & Premiere Elements 10 on one of our marketing user's PC, and while Photoshop works like a charm, Premiere Elements 10 crashes every time you try to create a new project. I have done a total uninstall and reinstall, but get the same results. Here is the crash report generated by Windows (7 Pro x64)
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 10.0.0.0
Application Timestamp: 4e791009
Fault Module Name: dvacore.dll
Fault Module Version: 8.0.0.0
Fault Module Timestamp: 4e78f08f
Exception Code: c0000005
Exception Offset: 000000000000154e
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 7a8f
Additional Information 2: 7a8f433f52f6f9a5539b887f16e37397
Additional Information 3: 9ca8
Additional Information 4: 9ca8acafba7b6c4cf5e9fa78b17b0956

Thank you for trying to help, Bill.
I had read about the fingerprint problem in the forums and deactivated that before my first post.
I am reasonably proficient with CS6 web/design, but I don't have a lot of tech knowledge.
While working today, I had trouble with Acrobat X and had to uninstall/reinstall. I have done more restarts in the last 36 hours!
I uninstalled/reinstalled PrE ... in case something that I had done had helped! Organizer opens but not PrE.
I will put the EventViewer stuff at the end of the post. I didn't know there was an EventViewer until today!
It says something about PCI bus. I went to control panel, etc., devices and there were two instances of PCI bus. I asked Windows to update the driver for both and got a message that it had the most up to date driver. Also indicated they were working properly. When I sent the link at the bottom of the EventViewer info to Windows, I got a screen saying it was an unknown error.
I bought PrE on Saturday ... to replace NERO. I thought it would be more consistent with the other programs I use, but maybe I should cut my losses and go back to NERO??? What do you think?
I really do appreciate the help.
Log Name:      System
Source:        Microsoft-Windows-WHEA-Logger
Date:          14/08/2012 5:59:52 PM
Event ID:      17
Task Category: None
Level:         Warning
Keywords:
User:          LOCAL SERVICE
Computer:      MaryRose-HP
Description:
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Bus:Device:Function: 0x0:0x3:0x0
Vendor ID:Device ID: 0x8086:0xd138
Class Code: 0x30400
The details view of this entry contains further information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
    <EventID>17</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2012-08-14T23:59:52.830276300Z" />
    <EventRecordID>651021</EventRecordID>
    <Correlation ActivityID="{3D023B18-BA52-49EA-A02C-2DBEF2BA8D91}" />
    <Execution ProcessID="1796" ThreadID="7340" />
    <Channel>System</Channel>
    <Computer>MaryRose-HP</Computer>
    <Security UserID="S-1-5-19" />
</System>
<EventData>
    <Data Name="ErrorSource">4</Data>
    <Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
    <Data Name="FRUText">
    </Data>
    <Data Name="ValidBits">0xdf</Data>
    <Data Name="PortType">4</Data>
    <Data Name="Version">0x101</Data>
    <Data Name="Command">0x10</Data>
    <Data Name="Status">0x407</Data>
    <Data Name="Bus">0x0</Data>
    <Data Name="Device">0x3</Data>
    <Data Name="Function">0x0</Data>
    <Data Name="Segment">0x0</Data>
    <Data Name="SecondaryBus">0x0</Data>
    <Data Name="Slot">0x0</Data>
    <Data Name="VendorID">0x8086</Data>
    <Data Name="DeviceID">0xd138</Data>
    <Data Name="ClassCode">0x30400</Data>
    <Data Name="DeviceSerialNumber">0x0</Data>
    <Data Name="BridgeControl">0x0</Data>
    <Data Name="BridgeStatus">0x0</Data>
    <Data Name="UncorrectableErrorStatus">0x0</Data>
    <Data Name="CorrectableErrorStatus">0x40</Data>
    <Data Name="HeaderLog">00000000000000000000000000000000</Data>
    <Data Name="Length">672</Data>
    <Data Name="RawData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ata>
</EventData>
</Event>

Adobe Premiere Elements 12 won't open

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