Adobe premiere elements 13 does not run

Hy,
I bought adobe photoshop and premiere elements 13 and installed first of all adobe premiere on my laptop with windows 8. Every time I start the program it tells me to register the program and to accept the therms and conditions of adobe. After I ACCEPTED THEM NOTHING ELSE HAPPENS; THE PROGRAM STOPS SOMEHOW????
I reinstalled the program, I registered the Program directly at the homepage, nothing solved the problem...
Heeeeeeeelp me please!!!!!!

Gerold
Thanks for the reply. While reading through it, I was struck by
I work with a normal Compaq LAPTOP 1,72 GHZ and 2 GB RAM Windows 8.
The processor clock speed is low, but look at the installed RAM of 2 GB. I suspect much too low.  If you have high definition project with video compression like AVCHD, you should be in for major problems even if you get the program to open. So, this is a major concern even at the level of trying to get the program to open in that computer environment. How many RAM slots does your computer motherboard have? Can you get at least 4 to 8 GB total installed RAM?
True, your Premiere Elements 13 is a 64 bit application running on Windows 8.1 64 bit and it can take advantage of the 64 bit resources. But you do not appear
to have much 64 bit resources for this to be a positive factor.
With regard to a possible factor that you mentioned...
If you suspect leftovers from previously uninstalled program(s), it is a good idea to go through the scenario
a. uninstall the program the usual control panel way
b. do a free ccleaner run through to get rid of leftovers from incomplete installs and reinstalls
CCleaner - Download
c. reinstall the program with the antivirus and firewall(s) disabled.
Please review and consider. And, then we can discuss the above factors further.
Thank you.
ATR

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