Adobe Premiere Elements 4-Freezing film when editing

When I edit a HD-mp4-file, the film is freezing in the playscreen. This does
not occur when I right click the clip and choose "Edit original" or when I
use Windows Live Movie Maker.
And I am very disappointed that Windows 7 does not accpet Adobe Premiere
Elements 9, which I bought together with my new computer.
The konfiguration of the computer:
OP
MS Windows 7 Home Premium 64-bit
CPU
Intel Core i5 460M @ 2.53GHz
Arrandale 32nm Teknologi
RAM
8.0GB Double channel DDR3 @ 532MHz (7-7-7-20)
Motherboard
Acer SM83-CP (CPU 1)
Grafik
Generic PnP Monitor (1920x1080@60Hz)
ATI Mobility Radeon HD 5650
Intel(R) Graphics Media Accelerator HD
Drives
625GB Western Digital WDC WD6400BEVT-22A0RT0 (SATA)
625GB Western Digital WDC WD6400BEVT-22A0RT0 (SATA)
Optical Units
Optiarc BD ROM BC-5530H
Sound
Realtek High Definition Audio
I use the second disc, 625 GB, for editing, and the disc is almoste not
used.
What to do??

If you are running Premiere Elements 4 on a Windows 7 computer -- particularly if it is Windows 7 64-bit -- that could be at the root of your problem. The program was designed to run on Windows XP or Vista and may not be completely stable on Windows 7 64 bit.
You also don't say what model of camcorder your video is coming from, but that could be significant. Unless your camcorder is a true AVCHD camcorder, Premiere Elements 4 is not designed to work with this video.
Even in version 9, Premiere Elements is not able to work with a number of pocket camcorders (like the Kodak), with the exception of the Flip cam, for which the program has specifically been loaded with the 3ivx codec.
Also, have you ensured you have the latest version of Quicktime, per the program's instructions?
All of these things may be contributing to your problems.

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Computer:
      Operating System                                  Microsoft Windows XP Professional
      OS Service Pack                                   Service Pack 3
      Internet Explorer                                 8.0.6001.18702
Motherboard:
      CPU Type                                          Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz,3166 MHz (7 x 452)
      Motherboard Name                                  FOXCONN G33M03
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      Optical Drive                                     CD-ROM Drive
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    cmdagent.exe             C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe                    5616 KB    83976 KB
    ctfmon.exe               C:\WINDOWS\system32\ctfmon.exe                                                   4008 KB     1816 KB
    cvpnd.exe                C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe                              7328 KB     4320 KB
    devldr32.exe             C:\WINDOWS\system32\devldr32.exe                                                 4164 KB     2420 KB
    Explorer.EXE             C:\WINDOWS\Explorer.EXE                                                         15260 KB    18768 KB
    fdhost.exe               C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\fdhost.exe     6260 KB     6148 KB
    hkcmd.exe                C:\WINDOWS\system32\hkcmd.exe                                                    4448 KB     2336 KB
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Leo_Do
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Sabine
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Do your issues still exist. If they are the same as when you posted on May 8th, then
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3. Specially for
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Adobe Premiere Elements 11 in the 'minimize' state "tracks" when moved across screen...

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ATR and Reese,
It appears Matt solved my issue earlier today and I have been testing it without a failure.
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The path to it is via the PC display by right clicking your mouse, select "Personalize", select one of the "Aero Themes" and go from there according to personal taste. See image below:
Note: Something for Adobe to consider going forward, if the above remains a solution. Matt says as I am using Windows 7 I have a selection between Themes, either "Windows Classic" from the "Basic and High Contrast Themes..." group or one of the "Aero Themes" (which resolved my Tracking problem), however Windows 8 did away with the "Aero Themes" and there isn't a choice then what? He isn't sure if there will be a tracking problem or not.
ATM any thoughts on why the above Themes setting would make a difference?
ATM thanks for all your help, along with Matt of Computer Links, Burlington, NC , 336-226-4738. I will update this posting as events occur, both good and bad.
Cheers and Regards,
Mike (Ghost1013)
<><><><><><><><><><><><>
Mike Higgins
>M&W Miniature Llamas
>>Gibsonville, NC 27249
>>>[email protected]
>>>>www.mwminillamas.com
>>>>><><><><><><><><><><><><>

Adobe Premiere Elements 11 in the minimize state "tracks" when moved on screen...

Adobe Premiere Elements 11:
I have finally found time to work on and to learn how to use my recently purchased Adobe Premiere Elements 11 (APE11) and Adobe Photoshop Elements 11, using Adobe’s respective ‘Classroom In A Book’ training aid I recently purchased. To my disappointment when I open Adobe Premiere Elements 11 in the minimize state it “tracks” when I try to move it on the screen, (see images), making it impossible and unacceptable to use. It only happens with APE11 and not with Photoshop, Premiere Organizer, MS Office Suite Programs (Word, Excel, PowerPoint, Outlook, Etc.), or any other programs on my computer. Also, the “tracking” doesn’t happen to a video within the APE11 video working space. I have installed this instance of APE11 twice to no avail using the Adobe defaults. See the added images for the current configuration of my PC and the APE11 version I have. I noticed in APE11’s Properties that I don’t have Compatibility checked-off because I never have had a previous version (see image). I do the Microsoft & Windows 7 updates regularly. This PC was purchased and configured to work on photo and video editing & manipulation, along with my everyday use. [Purchased on 2/22/13 from a reputable company Computer Links, Burlington, NC 27215, 336-226-4738 Invoice# 148599, (Technician: Matt). I am not a computer science person, which is why I relied on Matt to configure my PC. As this appears to be an AEP11 issue I am relying on you to resolve the issue verse Matt. Your support with this is much appreciated.

I wouldn't think the graphic card would be out of date as it was part of the 2/22/13 PC purchase, however I don't know how to verify it using Windows 7 to be sure if it is or isn't. If it was the graphic's card, wouldn't the other programs, such as Adobe Photoshop Elements 11, the MS Office Suite Programs, etc., on the PC also 'track'?.
Message was edited by: Ghost2013

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I have updated to 12.1. Still no sound.

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I updated to 12.1, but still no sound in any clips. Even not on old files which used to work.

bfun
What computer operating system is your Premiere Elements 12/12.1 running on? Can we assume that this audio plays back OK
on the same computer when you are using a computer player independent of Premiere Elements?
What are the properties of these clips that worked before but do not know with regard to sound
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Have you checked the Edit Menu/Preferences/Audio Hardware ASIO settings? Do you have any 3rd party audio devices incorporated in your computer environment?
Please delete the Adobe Premiere Elements Prefs file and, if that does not work, then the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. The Windows 7, 8, or 8.1 64 bit path is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Option "Show Hidden Files, Folders, and Drives" active so that you can see the complete path cited.
Do you have installation files or installation disc with the purchased serial number in case we need to resort to uninstall/reinstall?
We will be watching for your follow up.
ATR

Adobe Premiere Elements 4-Freezing film when editing

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