Adobe Premiere Elements 8.0 doesn't work right!
The program keeps shutting down and then when I play back a video I'm making it plays it all skippy-like! What am I doing wrong? I just got a new computer and it's got a dual-core AMD processor and it still doesn't work. I NEED HELP DESPERATELY!!! Please reply quickly!
I would get your brother to help with that info - you'll owe him, so watch out!!!
Without that info, it's almost like saying "my car won't start. What's wrong?"
And then when people begin to ask, "is there gas in the tank? Is the battery charged? Do you have the right key for that car?" and you say, "I don't know," it leaves them in a lurch.
Don't tell your brother that he's helping you learn about both computers and video-editing, or he'll demand higher payment. Just tell him that some guy on the PrE forum asked for some info to help you. Act like it's homework, or something, or he'll get smug, and you will not be able to live with him, if he knows how much he helped. Brothers are like that.
Good luck, and just go down the list. If you run into some spots, where you can't get the info easily, someone here will be glad to help. Might take a few posts, but we'll get this done, and your PrE working, as well as it can. Be patient, and we'll help.
Hunt
Similar Messages
-
Adobe Photoshop Elements 12 Editor doesn't work anymore on my Mac Pro...
Adobe Photoshop Elements 12 Editor doesn't work anymore on my Mac Pro, running Mac OS X Yosemite 10.10.2. I don't know why, because Photoshop Elements has always worked properly before today.
Quite disappointing. I installed the application in May, 2014, downloading it from the App Store, and now I would like to re-install Photoshop Elements.
Can you help me, please?Command + shift + alt... and it works again! Thanks a lot.
-
Adobe Premiere Elements 11 just doesn't start (Win7, 64bit, NEW image)
Hi Everyone,
While Adobe Premiere Elements 10 is just working fine, Premiere Elements 11 won't start. I choose "Video Editor" from the Welcome screen, then select either open project or create new project. I then get to see pink/grey status bar, but nothing else happens. Elements just won't start. Note: The Organizer is working fine.
When I check the Win7 Event list, this is the error that I see:
Faulting application name: Adobe Premiere Elements.exe, version: 11.0.0.0, time stamp: 0x5041d43d
Faulting module name: dvacore.dll, version: 11.0.0.0, time stamp: 0x50408171
Exception code: 0xc00000fd
Fault offset: 0x00000000000e0dfb
Faulting process id: 0x1064
Faulting application start time: 0x01ce2a2c5a5b5a7a
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Adobe Premiere Elements.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 11\dvacore.dll
Report Id: 9d16351a-961f-11e2-936a-463500000031
I checked this community, where several other folks seem to have the same problem. Only few of them have found a solution, but none of them is working for me.
I did install the most recent video driver.
Does anyone know what to do based on the davacore.dll issue displayed above?
Would apprecaite any hint!
Thanks!You might have already seen these, but just in case one has some useful info, I'll post the links:
http://forums.adobe.com/message/4405884
http://forums.adobe.com/message/4469313
http://forums.adobe.com/message/4041017
Good luck, and maybe others have more direct input for you,
Hunt -
I downloaded the Valentines Day DVD menu theme in Adobe Premiere Elements 11, but won't work
It's downloaded but it won't set everything up like the other DVD menu themes when you click on them. Why is this happening?
pnasty09
Thanks for the reply. How many of the other themes have you tried so that you know it is just this one theme that has a problem?
Assuming that your Premiere Elements 11 is on Windows 7, 8, or 8.1 64 bit computer, let us try deleting the Premiere Elements 11 settings file which is named Adobe Premiere Elements Prefs.
With Premiere Elements 11 closed,
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 11.0 Folder in which the Adobe Premiere Elements Prefs file exists. In order to see the complete path cited above, be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active.
Thanks.
ATR -
Adobe Premiere Elements 11 Editor randomly stopped working?
My Adobe Premiere Elements 11 Editor just stopped launching and crashed every time now... getting fed up.
This is the Premiere Pro forum. You should ask here for solution to your problem:
Premiere Elements -
Help with Adobe Premiere Elements 11 Editor - Won't work after Maverick upgrade
I bought Adobe Elements 11 in March of 2013. It was working fine until upgrading to Maverick. It will not open now. Adobe will not help without a serial number. Apple does not provide serial numbers when you buy directly from the App Store. After 3 hours of trying to unintall and reinstall, no luck. Apple said to call Adobe back, Adobe says to call Apple. Finally just asked Apple to refund me the $85.00. They said said they ‘can’t’ since I’ve ‘had it for so long’ (7 months ?? ). They said the problem was my fault because I didn’t check and make sure Adobe Elements was compatible with Maverick before installing Maverick. I should mention that it states (on the App Store page) that Adobe Elements 11 is "compatible with OS X 10.7.5 or later”. Just wondering if anyone else has experienced this problem and if any kind of resolution was achieved? Again, any help would be greatly appreciated.
TonyYes and no help.
See discussion
Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time Dec 13, 2013 6:52:37 AM EST
Chat end time Dec 13, 2013 7:08:55 AM EST
Duration (actual chatting time) 00:16:18
Operator Vaibhav
Chat Transcript
info: Hi, there are several customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You might also try our community forums, where experts are online 24/7.
info: You are now chatting with 'Vaibhav'
Vaibhav: Hello. Welcome to Adobe Technical Support.
Vaibhav: Please allow me a moment while I look into your account & verify the details.
Jerry: okay will wait
Vaibhav: Can you elaborate the issue please?
Jerry: I've been trying to open the app, its does not open it give me an error
Vaibhav: Well we are getting many customer with this issue
Vaibhav: premiere elements 11 is not compatible with MAC 10.9
Jerry: okay what are you doing to resolve the problem
Vaibhav: Well if there will be any update we would inform all the customers right now we have send this to engineering
Jerry: A friend of mine was sent a link that allowed them to reinstall the application and they were also given a serial number as well can't you do the same for me I really need to use this application asap
Vaibhav: for this you need to contact customer services or sales
Jerry: I'm not looking into buying a new copy I NEED HELP!!!!!!
Vaibhav: Well we can not help in this case as this version was released before mac 10.9
Vaibhav: and if you want to use it on MAC 10.9 you would need to purchase Premiere Elements 12 and for that need to contact sales
Jerry: It looks like I am not going to get the same help as every one,just no that you've lost a customer in me
Vaibhav: Well there is nothing that we on chat or phone can do in this
Vaibhav: Thank you for contacting Adobe. Good Bye.
info: Your chat transcript will be sent to [email protected] at the end of your chat. -
Adobe premiere elements trial download link not working
can anyone download the trial version? the golden yellow download button is frozen whenever I try to download premiere elements,
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=en_usactually, note to other downloaders, when this screen below pops up,
click the link at the top of the pop up downloader to install Akamai downloader,reads : dont see the installer? try reopening it ( you click that link in the download pop up
I was only able to download 252mb of a 1.2 gig file, then had to restart the download the next day because I had used the direct links for file 1 and 2 at the bottom of that initial pop up as can be seen by the two download windows to its right, if you need to resume your download because of lost internet connection or time reasons you`ll have to start again,,
however once akamai has installed automatically, or you downloaded and installed manually, you`ll get this download window when you attempt downloading premiere elements 8 (or any other adobe software).
once the download is complete a golden yellow tab will read "install now" in the akamai downloader window,
unfortunately for me I received the following error on installation, even if trying to install to different folder I get the same error,
trying to manually open the file gets me this error
so far this has been a breeze,
using win7 64bit. quadcore. HP pavillion laptop. shouldn`t matter -
What should/can I do?
Hi, If you are not seeing Premiere Pro app listed for download, it is most likely because of your machine being 32 bit.
Apps will not be listed if your machine does not satisfy the requirements. Check your machine's specs against the Premiere Pro system Requirements.
System requirements | Creative Cloud
Not all apps displayed for download | Creative Cloud desktop app
This shall help.
if you seeing any other issue/error, please respond back.
Regards
Ajay Jain -
Adobe Premiere Elements 11 Editor and OS Mavericks
I installed OS Mavericks for Mac and my Adobe Premiere Elements 11 Editor doesn't work more. What must I do?
Evandro Gussi
This thread represents a duplicate of the one that you posted a minute ago.
http://forums.adobe.com/thread/1408820?tstart=0
This probably occurred because you are new to this forum. Duplicate threads are to be avoided since they present confusion for those trying to respond to the question as well as to the person asking for troubleshooting help.
A moderator will probably be along shortly to close this duplicated thread.
I will respond to your question in the first one of these threads posted.
Thank you.
ATR -
Is Adobe Premiere Elements 10 compatible with OS X Yosemite?
I have Adobe Premiere Elements 10 that I use on my IMAC. I recently updated my operating system to OS X Yosemite and when I go to use the add menus portion of the the program it consistently crashes. I have uninstalled and reinstalled Adobe Premiere Elements 10 and it still crashes when trying to add disc menu's to my movie? Is Adobe Premiere Elements 10 not compatible with OS X Yosemite? Do I need to upgrade my version of Adobe Premiere Elements for the program to work? Larry
Lawrence3973
I am strictly an Elements Windows person and do not have a Mac computer to road test this one. I do remember that question being asked before. My recollection is that Premiere Elements 10 is, but it a recollection which I would need to research. Most of the threads with that question can be found unanswered.
Does Premiere Elements 10 run on Yosemite?
Most of the "Elements" discussions with information revolve around Photoshop Elements Mac and Yosemite.
Are you running the program as Administrator and do you have the latest version of QuickTime installed on your computer? Is it only disc menus that bring the project down? Is it all disc menus or just one or two that are involved in the issue?
But, first I would ask "What video card/graphics card are your computer use?" Therein may be the problem if the card is a NVIDIA GeForce one.
You could try delete the Adobe Premiere Elements Prefs file which I believe can be found in Mac
Users/Owner/Libraries/Application Support/Adobe/Premiere Elements/10.0
Please review and consider.
ATR -
White Screen on adobe premiere elements
I have adobe premiere elements 10. It was working fine until one day when I was watching my video the screen was just white. Every time I open premiere elements I get this message saying I have an incompatible display driver and to update it for better playback performance. I am assuming it has something to do with the white screen. I found a display driver that said it wasn't working properly. I think that is the one it is talking about. But I have no idea how to fix it.
Yes, the "white screen" is most often caused by a bad/obsolete video driver.
This article will give you some background, and also point you to updating your video driver: http://forums.adobe.com/message/4137087#4137087
Good luck,
Hunt -
My seriel number for getting adobe premiere elements 12 doesn't work, how can i do ?
Hi!
I bought a canon camera in November and a pack of lightroom 5 and adobe premiere elements 12 were with the camera.
Then i have 2 serial number and when i put the premiere element serial number for getting the app, it doesn't work, the error message says that " we can not validate this serial number please contact the customer service"
But it's the right number and i don't know what to do...
Help pleaseDid you get a disc for the software? Are you sure you are installing version 12?
See if the following helps: Error unable to validate serial number | CS6 -
I bought adobe premiere elements 12 and my serial number doesn't work
i bought adobe premiere elements 12 and my serial number doesn't work
anthony2504
Did you just purchase Premiere Elements 12 - online download or installation disc?
Was the program ever installed by you a while back and are you trying to reinstall it now?
Are you sure that you are working with the serial number and not a redemption code?
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
When working with downloads and installs, please work with antivirus and firewall(s) disabled.
Please review and consider, and then we can decide what next.
Thank you.
ATR -
Adobe premiere element 12 doesn't work without administrator right
adobe premiere element 12 doesn't work without administrator right.
I have these 2 messages after i had selected a New project:
Premiere elements debug event
premiere elements has encountered an error
[..\Src\Core\Preferences.cpp-347]
Microsoft visual C++ Runtime library
Runtime Error
Programm:C:\Program Files\A..
This application has requested the Runtime to terminate it in an unusual waythen start as administrator.
if you want to automate that: http://technet.microsoft.com/en-us/magazine/ff431742.aspx -
Adobe Premiere Elements 12 doesn't import MOV Files
Hi, All!
I'm working on Windows 8.1 64 bit and use Adobe Premiere Elements 12. I've downloaded and installed on my PC latest version of Apple QuickTime 7.7.4.1680.86 from http://www.apple.com/quicktime/download/
I've trying to use some free stuff from http://www.detonationfilms.com/Stock_Directory.html and mix it with my video. You may download example of Pre-Keyed Explosions using direct link: http://www.detfilmsshockwave.com/DVExplosion01.zip or any other stuff from this site...
...but my Adobe Premiere Elements 12 with installed the latest updates doesn't import these MOV Files with codec PNG Image
In fact, Apple does not offer ProRes components for QuickTime on Windows, but I don't know do this problem interact with my trouble?
IMHO, it's best to look at the crash logs for QT32Server! I've found executable QT32Server on my PC in next folder:
C:\Program Files (x86)\Adobe\Elements 12 Organizer\CAHeadless\32\Adobe QT32 Server.exe, but can't found any import logs on my Windows 8.1 including hidden folders. I have trying to check the windows events log for errors %windir%\system32\eventvwr.msc /s but it contains no necessary items.
I have trying to re-install version 6.5.2 of Apple QuickTime, but without success. May be I must try to install any other older version, i.e. 7.5.5 ?
I think perhaps such behavior of Adobe Premiere Elements 12 is in design?
May be I'd try third party free video converter, like SUPER e.t.c. to convert MOV container to AVI?
Please help me to find a way to fix this problem.
Sincerely yours,
JennyK
http://jennyk.ucoz.ruJenny Koltsova
What is this "codec PNG image" that is contained/wrapped by the .mov format? What are the video and audio properties of this video...frame size, frame rate, interlaced or progressive, pixel aspect ratio, et al.
It sounds like you have Premiere Elements 12 is running on some version of Windows with QuickTime (latest version) installed on the same computer as Premiere Elements. Great. Requirement for QuickTime met.
Where is this PNG.mov coming from? And what type of .avi were you thinking to convert to?
Premiere Elements 12 Publish+Share/Computer/QuickTime does offer an export with a PNG video codec with the .mov file extension. I am in the process of exporting my Timeline to that type of file and then determining if I can import that back into Premiere Elements 12 project.
When your png.mov will not install into Premiere Elements 12 on Windows 8.1 64 bit, what is the specific message that you are getting from the program at that time.
More shortly after my export of the png.mov is finished. Any minute now.
ATR
Add On....The png.mov produced by Premiere Elements 12 Window 7 64 bit could be imported into a Premiere Elements 12 project. I am now going to my laptop which has Premiere Elements 12 on Windows 8.1 64 bit to do the same thing and see what happens there. Back soon.
Maybe you are looking for
-
Hi, A backup job has been setup on Windows Server 2012 (Platform: Win32NT; ServicePack: ; Version: 6.2.9200.0; VersionString : Microsoft Windows NT 6.2.9200.0) via Windows Backup Software UI (Local Backup 1.0). It is appearing as a scheduled task "\M
-
Crystal Reports 2008 - connection info in code not recognized
Application is vb.net using dynamic cascading parms and has been runnning fine in Crystal XI using VS2005. We upgraded to VS2008 and CR 2008 for compatibility with Windows 7. Now all reports do not recognize the data connection assignment that take
-
Ipod touch and iphone cannot connect, as no apple mobile device usb
First the problems was my ipod touch, it did not connect to itunes, my computer or would not charge. I tried everything, uninstalling apple software, restarting apple mobile device manager. I tried to find the apple mobile device usb, and it was just
-
Print issue from Illustrator CC
When attempting to print to the Multifunction (bypass) tray on a Canon copier, the paper is pulled from tray one. Is there a setting in Illustrator CC that is over-writing the print driver settings?
-
Variable Engine crashes when querying a tag that doen't exist with OPC client
Hi! I'm working on a system based on LV 2011 DSC. The system is multi-node and uses Sahred Variables. We have a node that has everything available in the system and we would like to use the embedded OPC server in the Variable Engine to grab everythi