Adobe Premiere Elements 8.0 - programme closes everytime I open my project within 5 seconds - HELP

Please can somebody help with the above.
The programme closes with no error message or anything, every time I open the project I am working on.
Thanks

ellaf
How long have you been working with Premiere Elements 8.0 successfully? Are you a newcomer to the program?
I will start with the usual questions and then we can fine tune next.
1. Are you working with the 8.0.1 version of the program? If not, then download and install the 8.0.1 update.
Adobe - Premiere Elements : For Windows : Adobe Premiere Elements 8.0.1 update
2. Do you have the automatic Background Rendering and AutoAnalyzer features disabled. If not, please do so.
For Background Rendering, see Premiere Elements Editor Edit Menu/Preferences/General and the Background Rendering preference
there. For AutoAnalzyer, go to the Elements Organizer workspace, Edit Menu/Preferences/AutoAnalzyer Options and disable all those
options.
3. Does the problem exist with and without the antivirus and firewall(s) disabled?
4. Does this problem occur only when you are opening a saved closed project and trying to continue working on the project? Does
the problem occur even if you open a new project? Can the problem happen even before you import media into the project?
Let us start here and then decide what next which might include questions about the properties of your source media, project settings,
computer resources and other as applicable.
Please review and consider.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Similar Messages

Premiere Elements 9 crashes when I try to open a project

Premiere Elements 9 was installed on my laptop when I bought it. I have only just tried to use it for the first time this week. When I choose 'create a new project' it opens but there's only a blank screen - no way to start editing, drag video in, etc. When I try to re-open a project, it crashes - saying there has been an error and it has to close.
I have uninstalled and re-installed from the discs that came with the laptop but this problem continues to happen.
Any ideas what I can do to fix this?
Thanks.

Thanks for your suggestions. I'm working on a Windows 7 laptop.
When I try to download the 9.0.1 update I get an error message: "There was an error downloading this update. Please quit and try again later". It doesn't say what the problem is.
1. Yes
2. I've tried this and got the same blank grey screen as before (no work area) - tried to open a project/ create new and I got the error message: "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down." But then it doesn't shut down.
3. I'm not sure what kind of video card - how do I find this out?
Unless you have other suggestions, given my replies above, I'll try deleting the folder you suggest next.
Thanks
Emily
Premiere Elements 9 crashes when I try to open a project
created by A.T. Romano in Premiere Elements - View the full discussion
emilyw76
What computer operating system is your Premiere Elements 9 running on? For now I will assume Windows 7, 8, or 8.1 64 bit.
Have you installed the 9.0.1 Update and are trying to work from it? I suspect not. To do that, you can use Help Menu/Update within the project or, if that is not possible, you can do the update with the program closed. Use the download link
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
Then the usual
1. Do you have the latest version of QuickTime installed on your computer?
2. Are you running the program from a User Account with Administrative Privileges and have you applied Run As Administrator to the desktop icon of the program?
3. What video card/graphics card does your computer use? How many cards, 1 or 2? And, is the card driver version up to date according to the web site of the manufacturer of the card or the web site of the manufacturer of the computer?
An important troubleshooting scheme is to delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
After you determine that the video card/graphics card is up to date and the problems persist, the delete the BadDrivers.txt file.
Local Disk C
Program Data
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the BadDrivers.txt file that you delete. (After you close out of there and open a project, a new BadDrivers.txt file will be generated but the problem should be gone hopefully.)
Please review and consider the above and then we will decide what next as indicated.
Thank you.
ATR

Adobe Premiere Elements 10 takes about 6 minutes to open but then won't close

My old computer died so I am installing my Adobe Premiere Elements 10 on my new laptop with 8 gb Ram, 1 tb storage and Windows 8.1. When I click on the icon to open it it can take up to 5-6 minutes to open and if it does, when I try to close it, it won't close. I just get programs fails to respond. Can any body help me?

csu
What video card is your Windows 8.1 (assumed 64 bit) computer using? NVIDIA GeForce or other?
Please check the Device Manager/Display Adapters to confirm the video card/graphics card and how many cards.
Is the card driver version up to date according to the web site of the manufacturer of the card?
Are you working from a User Account with Administrative Privileges? And, do you have QuickTime (latest version) installed on
the computer with Premiere Elements?
Are you using a pen and tablet device instead of a mouse?
Does the problem exist with and without the antivirus and firewall(s) disabled?
Please consider the above and then we can decide what next.
Thank you.
ATR

Please log-in with an admin account to access adobe premiere elements

I have bought Premier Elements but it will not start. Keeps asking me to: "please log-in with an admin account to access adobe premiere elements". Then it closes.
ASUS laptop, 17" Processor: i7- 4700HQ @2.4 GHz
RAM 8 GB, Win 8.1 64
My account is Admin, and have started the program "As administrator."
Have reinstalled elements.
The computer ran a trial of Adobe Premiere Pro CC perfectly. Have uninstalled it to see if it fixes the problem.
Quicktime ver. 7.7.5 It is up to date.

johnminkara
What version of Premiere Elements are you using on your Windows 8.1 64 bit computer? For now I will assume Premiere Elements 12.
If you are running the program from a User Account with Administrative Privileges, then please apply Run As Administrator
a. by right clicking the desktop icon and clicking on Run As Administrator
or
b. by right clicking the desktop icon, selecting Properties, and then putting a check mark next to Run As Administrator found at the bottom of Compatibility Tab's
"Privilege Level". You could also apply Run As Administrator to the Adobe Premiere Elements.exe file, but one or the other above should do the job.
In the final analysis, you may probably end up with Premiere Elements 12 uninstall usual Control Panel route, free ccleaner run through (regular cleaner and registry cleaner parts), and reinstall with antivirus and firewall(s) disabled. Did you use a "Clean Tool" for the removal of Adobe Premiere Pro CC.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
We will be watching for your results.
Thank you.
ATR

Adobe Premiere Elements 11 is not responding

I work on a macbook pro. I have Adobe premiere elements 11. I uploaded video to a new project. I dragged some of the thumb nails onto the timeline on Thursday and successfully edited. Today I dragged a few more onto the timeline and began editing. All of a sudden, the cursor begins spinning. I go to force quit and it tells me that the program is not responding. I quit and tried again. I have rebooted my computer a number of times, but to no avail. Any suggestions as what I can try to keep the program running and edit my project? Should I just open a new project and start from scratch since I haven't edited many of the interviews?
Thanks.
barb

barb
Please determine if you can open a new project without problems.
Do you work with the AutoSave ON in preferences (Edit Menu/Preferences/AutoSave)? If so, go to the Adobe Premiere Elements Auto Save Folder and go through the Auto Saves
seeking one that will open after you double click it. Each of those AutoSaves is the project file at different phases of your editing. If you get one that opens, then build it back to where you were before you ran into the problem.
If you can get to the build back from an AutoSave, I would watch closely to see what addition to the project sends the project back into trouble again. Then we target
the addition for troubleshooting.
Please review and consider and then let us know the outcome.
Thank you.
ATR

Video editing & playback issues: Adobe Premiere Elements 8

Hello all,
I have made several attempts at transfering HD video files from my camcorder to my PC and then editing.
When I try to play the transferred file, it is a little choppy and then gets worse as I edit it.
Here are my specs/config:
System:
HP Pavilion a6720y
Windows Vista 64 bit
NVIDIA GeForce GT 440
AMD Phenon 9550 Quad Core 2.2Ghz
6GB RAM
640GB SATA drive, 7200 rpm
Camera:
Sony HDR-XR150
Editing Software:
Adobe Premiere Elements 8
I copy the video files from the camcorder to the computer via USB 2.0.
When I connect the camera directly to the TV the video plays without any issues. So I know the AVCHD files are "good" and I suspect they are also possibly "good" on my hard drive, but just cannot be played or edited appropriately for some reason.
One input I received was that due to the nature of AVCHD files, I should convert the video to "I-frame codec" and then edit. Can Adobe Premiere Elements do this?
Any other thoughts/ideas?
Thanks for any help.
D

6GB RAM
PE version 8 is 32bit, so is not using all of your ram
640GB SATA drive, 7200 rpm
I edit AVCHD (with PPro) with THREE hard drives
My 3 hard drives are configured as...
1 - 320Gig Boot for Win7 64bit Pro and all program installs
2 - 320Gig data for Win7 swap file and video project files
When I create a project on #2 drive, the various work files follow,
so my boot drive is not used for the media cache folder and files
3 - 1Terabyte data for all video files... input & output files (*)
(*) for 4 drives, drive 3 all source files & drive 4 all output files
Search Microsoft to find out how to redirect your Windows swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433 use USB externals for editing
A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers
http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

Adobe Premiere Elements 9, Error 400

Hello. I can no longer access the past projects I've created in Adobe Premiere Elements 9. I can no longer create new projects or otherwise use the program.
My adobe id login information works when logging into photoshop.com via a browser, but it does not work from the program itself. I get a message reading, "Photoshop.com services are currently unavailable. Please try again later or check your network connections. Error 400."
I have followed instructions on how to update the Inspiration Browser. This includes uninstalling the existing Inspiration Browser. However, clicking on "download the update" takes me to a standard "problem loading page" tap within Firefox. I've tried pasting the URL (eib.assyst.net/PIB/AdobePhotoshopDotcomInspirationBrowser.html) into other browsers. I've tried allowing that site and photoshop.com in general as a trusted site within IE (Firefox is my primary browser). Still doesn't work.
My web connections are fine.
Adobe informed me during an online chat that my product is "very old" and no longer supported via chat. The box the program came in says 2010.
Any ideas? I've done some Googling and was not encouraged. Thanks.

mikenw253
At this time I think that talk of photoshop.com and Adobe Revel clouds the situation.
The problem of using the Adobe ID and Password still persists for me in Premiere Elements 7, 8.0/8.0.1, 9.0/9.0.1, and 10. But, the workaround of bypassing the Welcome Screen to get to editing and exporting continues to work.
In view of all this, I suspect that you have more problems than just the sign in.
This is what I would like you to do so that, at least, you can get into the program for editing and exporting even if you cannot use the Adobe ID and Password.
1. Delete the Adobe Premiere Elements Prefs file. The path to it is:
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9 Folder
and in the 9 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 9 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see that path.
if that does nothing to help...then
2. Next, go to Administrative Tools/Services/FLEXnet Licensing Service and make sure that Startup Type = Automatic and Service Status = Started.
if that does nothing to help...then
3. If all of the above do not get you at least into the edit workspace, then do a complete and clean uninstall via the usual Control Panel way. Then run the program through ccleaner (regular and registry cleaning). Next reinstall Premiere Elements 9 and then the 9.0.1 Update.
http://www.piriform.com/ccleaner
Again I stress I am not expecting any of the above to impact the Adobe ID and Password issue which, at this time, I believe to an Adobe Server problem. But, I hoping that what I have suggested above will enable you to go about your video editing and export successfully until we can find out from Adobe what is happening on its side with those IDs and Passwords. Yours is not an isolated incident. I have the same problem with my Adobe ID and Password for versions 7, 8.0/8.0.1, 9.0/9.0.1, and 10.
If you have any questions about my latest comments, please do not hesitate to ask for clarification.
Unless the problem of the Adobe IDs and Passwords is not solved soon, I would suggest that the moderators place a notification of the situation in the forum's Announcement.
Thanks.
ATR
Add On...I do not want to distract from what needs to get done for the immediate, but, out of curiosity, did you have media stored on photoshop.com and are you eager to continue with Adobe Revel? You do not need either in order to do your Premiere Elements editing and exporting.

Need to download Adobe Premiere Elements 8 replacement

I purchased this product several years ago, but my computer can no longer find it. I cant find a way to contact to contact Adobe directly, and I am not sure which serial number I have is correct.

drawdalf
What computer operating system was your Premiere Elements 8 running on?
For now I will assume Windows 7, 8, or 8.1 64 bit?
If you go to Control Panel/Programs is your program listed there as an installed program? If not, that does not ALWAYS
mean that it is not installed. So, please follow the path...
Local Disk C
Program Files (x86)
Adobe
Adobe Premiere Elements 8.0
and, in the Adobe Premiere Elements 8.0 Folder, look for two files
a. Adobe Premiere Elements 8.0.exe (double clicking this one should open the program to the Welcome Screen)
and
b. Adobe Premiere Elements.exe (double clicking this one should open the program, bypassing the Welcome Screen)
Can you open the program from either of these files? If so, you can create desktop icons for these files by right clicking the file,
selection Send to, followed by Desktop (Create Shortcut).
Please confirm the above information.
Your serial number should be at Adobe http:/www.adobe.com. And, when signed in there, you should be able to go to "My Products" and
find the same of your product and its serial number (by clicking on the product name). To get new download files if the original purchased
was from Adobe, then Adobe http://www.adobe.come. And, when signed in there, you should be able to go to "My Orders" for
download of the new files.
You can contact Adobe via Adobe Chat about this matter via the following link
Contact Customer Care
Thank you.
ATR

Help me!!!! (please) Garageband closes everytime I open it!

I go to open up garageband and it closes everytime I open it (literally 5 seconds). It automatically loads a previous profile and closes. Even when it didn't open up to the profile before it still closed.
I'm running one of the new Intel G5s FYI.

Hey Rebel,
Before you try anything else, try opening GB under a different user. If that doesn't work and you still want to try to re-install you can do that.
First of all you'll need a lot of hard drive space free. At least 25%. Go to the Applications folder and drag GB to the trash. You might still have a GB icon on the Dock. Just drag it off the dock and it disapears. Do a search for apple loops. If you hit Show All, it will list them out for you. Double click on any of them and it will open a finder window. If you don't have it set the window set to view as columns already, then hit "command 3." This way you can see where you are dragging the files from. Drag the loop folder to the trash unless it is a group of loops you've made. Do that with all the loops. No wtry to re-install GB. restart the computer and let us know how that works.
If it doesn't work, do you have any problems re-installing everything? You might hae some corrupt command language or bad pathways in the OS (happens when people tincker unknowingly). Make sure you put all your personal files on a back up drive or data CD/DVD before you attempt this.

Adobe Premiere Elements 9 has encountered a problem and needs to close.

Adobe Premiere Elements 9 has encountered a problem and needs to close. Asked to be debugged no response an then the program don not respond.
If i Run an old project direct from the file PE 9 it works and then go to a new project it works but from the start up it just closes down.
Bridge is also starting to do it

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Trying to install Adobe Premiere elements 12. When it gets to "Installing required Shared Technologies" stage it gives errror "Setup has detected that Adobe Bridge CS5 (Bridge.exe) is currently in use. Please close all running exe(s). Nothing is runnin

question: Trying to install Adobe Premiere elements 12. When it gets to "Installing required Shared Technologies" stage it gives errror "Setup has detected that Adobe Bridge CS5 (Bridge.exe) is currently in use. Please close all running exe(s). Nothing is running when trying to install this, have been through this process several times. Found undertroubleshooting to delete files PDAppFlex.swf and PDAppFlex-app.xml and have done that as well. Any help will be greatly appreciated

Try Error "Installation cannot continue until... Adobe Bridge is closed" | Installation | CS5

Adobe premiere elements 12 probleme douverture du programme

Bonjour,
J'ai de adobe les éléments 12 Qui fonctionnait DEPUIS Environnement 10 jours Maintenant à l'ouverture juin fenêtre Indique
.robleme un fait au Québec le programme un Cesse de trabalho correctement fenêtres va féprogramme mer de CE
Que se passe-t-il?

ocho3546
Thank you for the reply.
From what you have written so far, I am understanding you are having a problem opening the program. It is not clear whether you are saying opening the program or opening a project.
Let us proceed with the program not opening (launching).
a. You say that you have latest driver for the HD Graphics 4600. Please make sure that the drive update information is from the web site of the manufacturer of the card, not just from Device Manager/Display Adapters/your card and the Driver Tab. If the card is up to date, then try to delete the BadDrivers.txt file. If you are using Windows 7, 8, or 8.1 64 bit computer, then the BadDrivers.txt file is found
Local Disk C
Program Data
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file that you delete. The Premiere Elements Folder contains folders as well as the BadDrivers.txt file. You want only the BadDrivers.txt file within the Premiere Elements Folder and not anything in the folders in that same Premiere Elements Folder. A new BadDrivers.txt file will be generated when you open a Premiere Elements project and the problem hopefully will be gone. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
b. Be sure to be working Run As Administrator and from a User Account with Administrative Privileges.
c. What antivirus program does your computer use? Please determine if the program exists with and without the antivirus program disabled.
d. Be sure to have the latest version of QuickTime installed on your computer.
e. If the above has not solved the problem, then let us delete the Adobe Premiere Elements Prefs file. The path in Windows 7, 8, or 8.1 64 bit is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work then you delete the whole 12.0 Folder in which it exists.
f. Do the uninstall, ccleaner run through, reinstall with antivirus and firewalls turned off.
CCleaner - PC Optimization and Cleaning - Free Download
The translations are not good and the details limited so I am including a lot of troubleshooting possibilities to cover a lot of ground.
Other avenues that might be involved
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Please review and consider.
Thank you.
ATR

Adobe premiere elements serious msg appears

Everytime i click in to start the programme adobe premeire elements it comes up with this message : Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project." Can someone please help !

Im not sure if this is the information you need, but this is what i found.
Maximum Memory Capacity: 4194304 MB
Currently Installed Memory: 512 MB
Available Memory Slots: 3
Motherboard Manufacturer: ASUSTek Computer INC.
Motherboard Model: NODUSM3
Manufacturer & Model:
Compaq Presario SR5002HM
Maximum Capacity:
2.0 GB
Total Memory Slots:
4
Memory Slot 1:
512 MB

Installation Adobe Premiere Elements not working

I'm trying to install the Adobe Premiere Elements 13 but it's not working. I downloaded the file for the trial version, after downloading i also had to download something called Akamai netsession Client ? I dont know what it is, but i installed it as well. But everytime i want to open the setup it says that an error occurred. I cannot open adobe premiere elements, what should i do? i did the installation 4 times now, it's still not working

Update:
Bin soeben beim Installieren. Falls mal jemand das selbe Problem haben sollte... nach Installation von SP2 für Vista (dachte ich hätte das schon gehabt) und Benutzung der selben CD wie für die Installation von PSE 8 funzt es nun... Darauf muss man erstmal kommen... 2 Programme, 2 CD`s die Beide gleich aussehen... und da soll man 2 Mal die Selbe nehmen... egaaal.
Thread könnt ihr, wenn ihr wollt schliessen.

Adobe Premiere Elements 10 kann kein neues Projekt anlegen. Es stürzt sofort ab.

Adobe Premiere Elements 10 konnte erfolgreich installiert werden. Doch beim anlegen eines neuen Projektes kann zwar noch der Name eingegeben werden, aber wenn bei „Speichern in:“ auf „Durchsuchen“ geklickt wird, öffnet sich ein Fenster: „Adobe Premiere Elements wird beendet, da ein schwerwiegender Fehler aufgetreten ist. Es wird versucht das aktuelle Projekt zu speichern.“ Dazu kommt es aber leider nicht, denn es war ja noch nicht einmal eines angelegt.
Das Kombiprodukt Adobe Photoshop Elements 10 funktioniert hingegen einwandfrei.
Das Betriebssystem ist Windows XP, SP3
Woran liegt der Fehler? Was ist zu tun?

wolfhot wrote in German (my questions, answers I have made bold text)
(Google Translate)
First, the usual questions. Have you installed the latest version of QuickTime on your Windows XP 32-bit machine with Premiere Elements 10? Yes, version 7.7.3
     And you are the program from a user account with administrator privileges? yes
     How much RAM is installed and available makes your computer have 4GB RAM
     and how much free space on the hard drive? 109GB and 740GB for the system for data
     Do you have an installation disc for the program or do you have to install from downloaded files? Installation CD (combi "Adobe Photoshop Elements 10 & Adobe Premiere Elements 10"
     Let's start here and then decide what to do next.
     Thank you.
My Reply in German
(Google Translate)
Danke für die Antwort.
Wenn Sie nicht bereits haben, deaktivieren Sie bitte Premiere Elements 10 Hilfe-Menü / Deaktivieren und schließen Sie das Programm. Dann über die Systemsteuerung Route, das Programm zu deinstallieren. Stellen Sie sicher, dass Ihr Computer optimiert ist. Installieren Sie das Programm, aber stellen Sie sicher, dass Anti-Virus haben und Firewalls ausgeschaltet, bis Sie, dass Sie das Programm installiert und dass Sie ein neues Projekt zu öffnen wissen.
Lassen Sie uns sehen, ob die oben hilft, das Problem zu lösen. Wenn nicht, werden wir auf andere Fehlersuche gehen.
Wir werden für Ihre Ergebnisse beobachten.
Vielen Dank.
ATR
Haben wir festgestellt, ...
a. Premiere Elements 10 noch nie gearbeitet, bevor
oder
b. Premiere Elements 10 gearbeitet, aber nicht jetzt
English Version Of My Reply
Thank you for the reply.
If you have not already, please Deactivate Premiere Elements 10 Help Menu/Deactivate and close the program. Then using Control Panel route, uninstall the program. Make sure that your computer is optimized. Reinstall the program, but make sure to have anti-virus and firewalls turned off until you know that you have the program installed and that you can open a new project.
Let us see if the above helps to resolve the problem. If not, we will go onto other troubleshooting.
We will be watching for your results.
Thank you.
ATR
Have we established...
a. Premiere Elements 10 never worked before
or
b. Premiere Elements 10 worked before but does not now

Adobe Premiere Elements 8.0 - programme closes everytime I open my project within 5 seconds - HELP

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