Adobe Premiere Elements 8 - Unable to start a project

Hello,
I'm new here, I just bought Premiere 8 to edit and creat home videos, but when I open Premiere and select new project, I can only get as far as naming my file. after that I get a blank grey screen with the menu bar. can't add my files or edit at all. any help would be much appreciated. oh and i'm running windows 7 home edition
Thanks,
ulua76

just noticed that after installing the latest dirver for my sound card, I don't have the option to change to 5.1 only 2.1
This is interesting indeed. When a card supports 5.1, it would be uncommon for the mfgr. to not include that in the driver.
Now, to get my Realtek/Creative SB 24-Live to do DD 5.1 SS in PrPro and Audition, I had to go with ASIO4ALL, a free ASIO driver. Since installing, and pointing to it in all of my programs, that handle audio, I have not had one issue. That little free driver has been the secret to getting all sorts of equipment to work, from embedded audio-chips to some esoteric pro-sound stuff. It is the main "secret" on the Audition forum. Might be worth a try.
Now, though you lost the 5.1 in your chip, if that did not help PrE, then ASIO4ALL will probably not either, but might allow you to get good 5.1, otherwise. Do not forget to change Preferences>Audio Hardware in PrE to point to it, and also any other audio editing programs.
One question, are you running PrE as Administrator? That can cause issues, if one is not.
Sounds like you have enough free HDD space, so I think we can rule that out.
Video driver is probably ruled out.
What about Apple's QT Player? Do you have 7.6.6 (or later, if there is one)? If you do, and things are not working, you might want to look at rolling that back to 7.5.5, the "last known good" version with all Adobe programs. That is what I still have, as too many negative reports have come in on the 7.6.x versions. Two are known bad, and the jury is still out on 7.6.6, at least MY jury.
Are there any error messages, that you've encountered?
Just thinking about the possibilities, and good luck,
Hunt

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Adobe Premiere elements 8 won't start new project; crash reports

I just bought Premiere elements 8 and downloaded it, twice, because every time i try to start a new project a crash report comes up and the program closes. Can anyone tell me how to fix this?
Thanks!

Hi Alondra,
there is a separate forum for Premiere Elements at
http://forums.adobe.com/community/premiere/premiere_elements
I suggest that you look over there. They have a Premiere Elements FAQs section posted over on the right hand side of the thread listing. So I suggest that you look at those FAQs and if you don't find your answer there, then post in the main section of the Premiere Elements forum.
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Adobe Premiere Elements 11 unable to launch - User receives Debug & Runtime Errors

Adobe Premiere Elements 11 unable to launch - User receives Debug & Runtime Error. The Adobe program launches and the Premiere Elements splash screen displays. Once the "Loading ImportQuicktime.pm" function completes the following errors display:
The program has been re-installed without success. The only way to open the program is to "Run as Different User" windows 7 function, using the local admin account. The Preferences Folders have been deleted and recreated without success. Any information for this error will be great. Thank you for your time.

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Thanks for posting on the Adobe forums.
Please tell us if this system is on Network, if yes please make sure that My Documents Folder should be on the local drive not on the Network drive.
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Adobe Premiere Elements 12 don't start and crashes

Adobe Premiere Elements 12 don't work as it should in Windows 8.
I run the Pc as an Admin Account but still adobe just gives me this message and then crashes.
I only have one account that is Admin on this pc aswell.
I also tried to run the program as "admin" with right mouse buttom, but it's the same error thier.
I have also installed the program on another Pc I dont use but has Win7 and thier it works just fine.
So what should I do so I can use the program that I actually bought serval weeks ago?
But still cant use.... Anyone that know of this problem?
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daniel2014
How long ago did you purchase Premiere Elements 12? If it is within the last 30 days, you might be eligible for a free move to version 13. You need to contact Adobe via its Adobe Chat to discuss that as soon as possible if that is something of interest to you. There may be some debate about the way to make contact, but, if you purchased from Adobe direct as an online download, I would contact Adobe Chat by clicking on the following and following through with Chat Panel.
http://helpx.adobe.com/sea/contact.html?step=PRE_membership-account-payment_payments-invoi ces-orders_stillNeedHelp
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not open as set, then you will need to navigate to Chat Panel using the above titles as guides.
If you stay with 12, then there are several areas to pursue
1. Can you open the program by going to the Adobe Premiere Elements.exe file, right clicking it and selecting Run As Administrator, and then double clicking the .exe in an attempt to open the program direct to the editor?
See
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 12
and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe and Adobe Premiere Elements.exe. You want the Adobe Premiere Elements.exe file.
2. If you create a new User Account with Administrative Privileges and install and run Premiere Elements 12 from there, does the program open?
3. Does the problem exist with and without the antivirus and firewall(s) disabled?
Let us start here and then decide what next.
Thank you.
ATR

Adobe Premiere Elements 10 unable to import *.mt2

When I attempt to import a file with the .mt2 extension into Adobe Premiere Elements 10 I recieve a message that says "Online Services encountered an error. The service will now be terminated or paused if possible." Then I am unable to generate the code from the website to import the video. I've imported this type of file hundreds of times in the past with no problems. I am totally stumped.

What model of camcorder is this video coming from and what resolution is it?
Did you use Premiere Elements' Add Media/From Flip or Camera tools to get the video from the camcorder to your computer?
Have you ensured you have the latest version of Quicktime, per the program's requirements?

Adobe Premiere Elements Gets Stuck On Start Up.

Hey guys, I downloaded the trail verson of Adobe Premiere Elements today and I'm already getting problems. When I start it up, it freezes at "Loading CompilerVfw.prm". Can anyone help me fix this problem? I have Windows Vista.

Well VFW is video for windows, the link below gives some hints to what the problem may be. An imcompatible codec on your system. The issue will be to identify it. Have you installed an codec packs or any video codecs?
http://premierepro.wikia.com/wiki/FAQ:Why_does_Premiere_Pro_freeze_at_%E2%80%9Cloading_Com pilerVFW.prm%E2%80%9D%3F

HELP Adobe Premiere Elements 10 will not start...

I am having problems working this program on my new laptop... this is the message it keeps poping up when i try to load or start a new project
v

More information needed for someone to help... click these links and provided the
requested information
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679

Getting the message Adobe Premiere Elements could not start after silent install

I am getting the following message after running a silent command line installtion. The coomand line I am using is
setup.exe" /S /UL1033 /V"/qn COUNTRY=244 SERIALNUMBER="xxxx-xxxx-xxxx-xxxx-xxxx-xxxx" the x64 on Windows 7 64-bit.
After manually running the set-up.exe installer located in the ElementsSTIInstaller folder, Premiere elements launchs.
What is the cause of the error after running a silent installion?
JmFrx

Hi jam62m,
Please follow the steps mentioned in kb article : http://helpx.adobe.com/premiere-elements/kb/silent-install-instructions-premiere-elements- 4.html
and command to install Premiere elements silently is : start/wait OEM.exe /UL%LangCode% /V“SERIALNUMBER=%Adobe volume license serial number%”
Example : C:\ Adobe Premiere Elements 10/Adobe Premiere Elements 10 - 64 Bit> start/wait OEM.exe /UL1033 /V"SERIALNUMBER=1111-1111-1111-1111-1111-1111"
Regards,
Jatin Dembla

Adobe Premiere Elements 0.9 project crash, HELP!

This is the first time I am using these forums, so I hope I posted this in the right sektions.
I need help and solutions for a Project which constantly crashes on my Adobe Premiere Elements 0.9. This program has been awesome and helped me create some projects and videos successfully, up until.... well for about 3 days ago when my latest project crashed when I had just antered and checking the storyboard etc, triggering a "Serious Error" message and then it shuts down. I try again and again, but everytime I try to put something (any sound or video etc) on the storyboard and start working etc the same damn "Serious Error" message and then allways shuts down. It's allways this same and only project (which has worked fine before) that crashes like this...
In an attempt to first solve the problem myself I went through the Premiere Elements 9 files and deleted finnished projects and automatic saved process on projects etc, but still won't work even better... The funny thing is that when I open another project (a finnished project I left saved just in case) and go through the storyboard there and messes around a little and such, it won't crash nor trigger the same message as my latest project. And that program even has some effects on every footageclip on it too, but still it works fine. Haven't touched the program or the program until and since yesterday night to give it some rest but it still won't work, the project just keeps crashing like when and since it first started a few days ago.
I have also read through and tried some things from this Help/Troubleshoot page:
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html
I have so far been doing 1 and 2 of the "Beginning Troubleshooting", otherwise I have been reading it all and such. I am also kinda afraid to do the 3 of the first quests because I worked so hard on this project and even tough it just keeps crushing, I'm afraid to lose it. Other, I have deleted audios and such from my filegallery on my Adobe Premiere Eements, stuff I don't need anymore because its projects are already done. After I did that I also tried to create a new project just for testing. The amazing this about this is that this the new created project I created works just fine, I could do all kinds of the stuff, effects and advanced editing which I did on the same project before it started crushing. Tough I didn't save that test-project since I didn't find a reason to since it worked so good. And so the thing is that I can start and create a new project and start working and do usual stuff on it with no problem, same when I open up another project and do stuff, it all works just fine! It is just this one and only project that keeps crushing with this "Serious Error" message, all the time... Does anybody else have, or has had the same problem? What could the problem and error be and how to fix it?
This crushing project do has some effects on every footageclip/videoclip on it, to set the right mood for the musicvideo I'm making. I am making a musicvideo, and I haven't even done the half of the project/video. The song I am making this musicvideo with is about 00:07:32 in length, and (tough this detail may have no influence or meaning) the music is Symphonic Metal. The actual file of the song is 6,96 MB in size. This is also not the first time I've done such projects with such long songs on this same program either, one of my last videos I managed to successfully make and create a musicvideo with a song which was about 13 minutes and 30 seconds in length, and I also used effects on pretty much every videoclip on that project too.
The current filesize so far on the actual project.prel-file of my project that keeps crushing is 9.73 MB.
I am also using Adobe Premiere Elements and doing this troubleing, crashing project on a PC, a Fujitsu Windows (I believe Windows 7, or even updated to a newer version?). It has a regular ATI-card. The computer also has 2 modems and there's still some pretty GB amount free on them. The PC's main system also has a RAM in 6.00 GB and the operative system is the 64-bites.
In short, the PC should just fine be able to handle Adobe Premiere Elements 0.9 and all its projects, just as it has handled it all before plus all my PC games at that. So it must be something with my Adobe Premiere Elements and that specific project which is the problem, but what is the problem and the serious error and how to fix it?
Could it help to save and create the actual video in this crashing project, delete that project then start a new project, upload and put in the videofile of the crashing project in that new project and then continue from there?
In either cases, I need help with this. Please, help!

Thanks so much for your reply, Steve!
Even tough I trust you guys enough here on the official Adobe site/forums to answer those questions as best I can, I am at the same time not very fond of giving away too much information because of safety. I understand I have to If I'm to recieve the accurate answers and solution, but as this is the internet you can never know. But again, I trust you guys enough on here and thus I'll try to answer those questions as best I can, even tough I am not very good with such stuff about computers. The PC I am using is also not only mine, it is the family computer also which me and my whole family uses.
The operating system on my computer (according to the computer propotions etc) is a 64-bites operating system and the computer/PC is also a Windows 7 Home Premium.
The processor the computer/PC have is a Intel(R) Core(TM) i5 CPU and the RAM is 6.00 GB. However, (and I hope I make this understandable because the computer/PC is in swedish)the subscore of RAM in the computer's Performance-Classification/Ranking is 7,5. The processor subscore is 7,3 per second. And the free space? Well, we have two modems, let's say a modem A and a modem B. Adobe Premiere Elements 0.9 is set to save all its stuff etc on modem B, while modem A is the main modem and spaces all main stuff and other things of the computer/PC. Modem A has about 314 GB of free space, while modem B has 207 GB of free space. Modem A's capacity is a total of 489 GB in which 175 GB has been used, the modems filesystem is a NTFS. Modem B is also a NTFS filesystem and its capacity is a total of 439 GB in which 232 GB has been used. And the Disk Cleanup? I believe my that latest ran it for about a few weeks ago. We also have a CCleaner also. But about the Disk Defragmenter, I have no idea. What exactly does a Disk Defragmenter do?
You mean, entering my project that keeps crushing and simply rename it by using "Save As"? If that is what you mean, I dunnow If that actually worked. When I still tried to do stuff and edit the crashing project (tough as said, it hardly took any changes and process before it triggered that message) and then crashed and shut down, and I opened up the program again (trying to open the same project that way), it asked me If I wanted to re-create the missing process from the last crash of the same project. I tried it and it automaticly was renamed to a for example Project.copy. But when I tried to work with that it was to no futher success, the project kept crashing. I haven't renamed the project by "Save As" tough, but I doubt it'll work, I even tried to rename the actual project file in the Adobe Premiere Elements files but nope... the project keeps crashing. But also about the same question, "Save As" under a new name but in its own folder? You mean the actual project folder or Adobe Premiere Elements preview folder of the projects?
My camcorder is pretty old by now, have had it since I turned 15, it has worked pretty good since then. Its model is a Sony Handycam, Carl Zeiss Vario-Tessar OPTICAL 20x. Even tough the last thing maybe doesn't say anything, this is all I know about my camcorder, except that it is a model no. DCR-HC17E PAL. But in that Project which keeps crashing, there are only a few actual camcorder clips used as I am making a Game-MusicVideo and most of the footage of the Video-game (actually a PC game) I'm making a musicvideo of is downloaded from Youtube mostly from a guy I asked permission for to download his recorded footage of the game. I used a Youtube downloader called ClipConverter. As I don't have a SD card I cannot make this footage myself. But some footage I recorded on my camcorder, but If I can find high quality clips and get them, I will. The other footages is actual official trailers of the PC games which also was downloaded from the net. But I can give you the stuffs filetypes and hoping that may help. The downloaded footage which was downloaded by this ClipConverter, are MP4 files. The other stuff (which were official trailers) and most of them are also MP4 files, the others are QuickTime-film files. Many of these downloaded footages and trailers are also in HD quality, at least some of them I think.
The actual filetype ofthe footage I myself recorded with my camcorder are, well.... it says Videoclip in the file. Maybe it is AVI?
The project settings? You mean the settings you set at first when starting as a new project? The general settings are, in editingsettings it is AVCHD 270p square pixel. This is kinda hard for me to tell since everything is in swedish in my program. But these settings has worked perfectly before, same with all files, footages and videoclips I have been using, also all the soundfiles etc. Even the actual crashing project worked perfectly before it started crashing... So why does it so suddenly start crashing now?
The audio is a song I copied directly from its album and CD into the computer/PC and it seems to be in WMA format in filetype.
And lastly, no I haven't rendered the timeline of the project ever, not even on my other projects. What does the rendering do and is useful for? I have very little knowledge of it. Other, I keep the Timeline mode open all the time because I can edit my videos much better with it, but perhaps that editing method make little influence of the actual problem.
Other, yesterday when writing the post and topic, I forgot to mention that I restarded my computer right after I created a new project, that testing project. When finnished with the testing I restarted the computer. Since then I haven't touched the crashing project since now tonight, when checking its settings for this post. I am also right now trying to create and save the actual videofile of it, saving it on my computer. I'll soon see If it's successful without any crashing interruptions, plus that the video itself works and is smooth when I'll play it on Windows Media Player like all the rest of my other videos. I do this just in case I must create a new project to be able to continue with my musicvideo, as the first part of it I worked very hard on.
Other and again, I am still puzzled about why this is even happening, that this project which worked perfectly fine before, just suddenly starts triggering that "Serious Error" message and crashes. And in this program which worked so perfect before. Has this happened to anyone else before? Has anyone else experienced the same issue I have? Is this a knowledgable issue which has solutions and ways to fix it?... :/

Adobe Premiere Elements 10 kann kein neues Projekt anlegen. Es stürzt sofort ab.

Adobe Premiere Elements 10 konnte erfolgreich installiert werden. Doch beim anlegen eines neuen Projektes kann zwar noch der Name eingegeben werden, aber wenn bei „Speichern in:“ auf „Durchsuchen“ geklickt wird, öffnet sich ein Fenster: „Adobe Premiere Elements wird beendet, da ein schwerwiegender Fehler aufgetreten ist. Es wird versucht das aktuelle Projekt zu speichern.“ Dazu kommt es aber leider nicht, denn es war ja noch nicht einmal eines angelegt.
Das Kombiprodukt Adobe Photoshop Elements 10 funktioniert hingegen einwandfrei.
Das Betriebssystem ist Windows XP, SP3
Woran liegt der Fehler? Was ist zu tun?

wolfhot wrote in German (my questions, answers I have made bold text)
(Google Translate)
First, the usual questions. Have you installed the latest version of QuickTime on your Windows XP 32-bit machine with Premiere Elements 10? Yes, version 7.7.3
     And you are the program from a user account with administrator privileges? yes
     How much RAM is installed and available makes your computer have 4GB RAM
     and how much free space on the hard drive? 109GB and 740GB for the system for data
     Do you have an installation disc for the program or do you have to install from downloaded files? Installation CD (combi "Adobe Photoshop Elements 10 & Adobe Premiere Elements 10"
     Let's start here and then decide what to do next.
     Thank you.
My Reply in German
(Google Translate)
Danke für die Antwort.
Wenn Sie nicht bereits haben, deaktivieren Sie bitte Premiere Elements 10 Hilfe-Menü / Deaktivieren und schließen Sie das Programm. Dann über die Systemsteuerung Route, das Programm zu deinstallieren. Stellen Sie sicher, dass Ihr Computer optimiert ist. Installieren Sie das Programm, aber stellen Sie sicher, dass Anti-Virus haben und Firewalls ausgeschaltet, bis Sie, dass Sie das Programm installiert und dass Sie ein neues Projekt zu öffnen wissen.
Lassen Sie uns sehen, ob die oben hilft, das Problem zu lösen. Wenn nicht, werden wir auf andere Fehlersuche gehen.
Wir werden für Ihre Ergebnisse beobachten.
Vielen Dank.
ATR
Haben wir festgestellt, ...
a. Premiere Elements 10 noch nie gearbeitet, bevor
oder
b. Premiere Elements 10 gearbeitet, aber nicht jetzt
English Version Of My Reply
Thank you for the reply.
If you have not already, please Deactivate Premiere Elements 10 Help Menu/Deactivate and close the program. Then using Control Panel route, uninstall the program. Make sure that your computer is optimized. Reinstall the program, but make sure to have anti-virus and firewalls turned off until you know that you have the program installed and that you can open a new project.
Let us see if the above helps to resolve the problem. If not, we will go onto other troubleshooting.
We will be watching for your results.
Thank you.
ATR
Have we established...
a. Premiere Elements 10 never worked before
or
b. Premiere Elements 10 worked before but does not now

Unable to start my Adobe Premiere Element 10

I have been using my Adobe Premiere Element 10 often without any problem. I have Windows 7. I recently tried to open a project I played with the day before and when I click on this project it loads and then close without any message.
When I try to open a new project the same phenomena occurs. Tried to restart my computer and tried it again but it doesn't change anything.

Francois
Regarding your Premiere Elements 10 on Windows 7 (assumed 64 bit) computer....
Let us look at deleting the Premiere Elements 10 settings file which does not require opening the program. We will delete the Adobe Premiere Elements Prefs file found in the Windows 7, 8, or 8.1 64 bit path
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
10.0
and in the 10.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 10.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the path cited.
Also, look at the issue with and without the antivirus disabled. There are been some serious problems related to McAfee recent updates.
Look for pile ups of preview files, conformed audio, and conformed video.
Have you verified at the web site of the manufacturer of you video card/graphics card that the driver version is up to date?
If it comes to a program uninstall/reinstall, do you have program installation files or installation disc with purchased serial number?
Please review the above and then let us know if any of it worked for you to resolve you Premiere Elements issues.
Thank you.
ATR

Adobe Premiere Elements 11 just doesn't start (Win7, 64bit, NEW image)

Hi Everyone,
While Adobe Premiere Elements 10 is just working fine, Premiere Elements 11 won't start. I choose "Video Editor" from the Welcome screen, then select either open project or create new project. I then get to see pink/grey status bar, but nothing else happens. Elements just won't start. Note: The Organizer is working fine.
When I check the Win7 Event list, this is the error that I see:
Faulting application name: Adobe Premiere Elements.exe, version: 11.0.0.0, time stamp: 0x5041d43d
Faulting module name: dvacore.dll, version: 11.0.0.0, time stamp: 0x50408171
Exception code: 0xc00000fd
Fault offset: 0x00000000000e0dfb
Faulting process id: 0x1064
Faulting application start time: 0x01ce2a2c5a5b5a7a
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Adobe Premiere Elements.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 11\dvacore.dll
Report Id: 9d16351a-961f-11e2-936a-463500000031
I checked this community, where several other folks seem to have the same problem. Only few of them have found a solution, but none of them is working for me.
I did install the most recent video driver.
Does anyone know what to do based on the davacore.dll issue displayed above?
Would apprecaite any hint!
Thanks!

You might have already seen these, but just in case one has some useful info, I'll post the links:
http://forums.adobe.com/message/4405884
http://forums.adobe.com/message/4469313
http://forums.adobe.com/message/4041017
Good luck, and maybe others have more direct input for you,
Hunt

ADOBE Premiere Elements 11 start niet !

Mijn "Adobe Premiere Elements 11" start niet op na herinstallatie door een computerstoring. De installatie is vermoedelijk mis gegaan. Kan de registratie weer vrijgegeven worden?? Bij wie moet ik dat regelen?. Want een mens verdwaald in het klanten servicebos van ADOBE.
Met vriedelijke groet "Vriefoto".

Helaas zijn er maar weinig mensen hier op het forum die Nederlands lezen.
Bovendien is dit het Premiere Pro forum en niet die van Elements.
Graag je vraag en in het Engels hier plaatsen:
http://forums.adobe.com/community/premiere_elements?view=discussions

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Tha

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Thank you very much!

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Thank you very much!

Hi. I have just started using Adobe Photo Elements 11 and Adobe Premiere Elements 11. I have many pictures in my photo gallery that I would like to use for a project that I am working on. I opened my photo gallery and it indicated that I could not use

Hi. I have just started using Adobe Photo Elements 11 and Adobe Premiere Elements 11. I have many pictures in my photo gallery that I would like to use in a project that I am working on. When I opened the photo gallery it said I could not use the photo gallery because it has not been updated. Can someone please help me with this...let me know how to do this...or...Thank you,

BNN, even though I understand what KT is saying, your thought resonates with mine. When it comes to building and maintaining my website, I see myself more as a photographer than as a web designer. Hence, even though Apple may not be actively developing (and we are guessing on this one, arent we) iWeb, the existing functionality should do plenty of good to me for next couple years at least.
That said, they released a point update a few days back and with the whole cloud thing building momentum and mobile me going for free, why would Apple want to pull the plug on such a fantastic product?

Adobe Premiere Elements 8 - Unable to start a project

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