Adobe Premiere Elements failed to return a video frame. Cancelling the operation. (For 3.0)

This is the message that comes up everytime I try to export my 6 minute 10 seconds film. I have used 2 of the 'Video Effects' and the film is mainly made up of AVI files.Will someone please tell me why this is happening and how I can fix it. Thank you very much

This error often shows up when there is a gap in the Video Timeline.
What I would do is zoom in on the Timeline to about the maximum. Hit Home to get the CTI to the 00;00;00;00 point. Now, hit PageDn to step you through your Clips. With the zoom at the max, you should be at the frame-level, so even a 1-frame gap should be visible. However, sometimes even max zoom will not clearly show them. What you need to do is watch the CTI, as it progresses from Clip to Clip. If it seems to "hiccup," or "stutter," you have probably found your gap. In most cases, you can just Select (Lasso) all Clips following and drag them so that the gap is closed. In some cases, you might just want to change the Out Point of the preceeding Clip to close it, or extend the In Point for the following Clip to close. Don't forget to check the entire Timeline for more.
One little caveat. If you do find gap, and close it up with the Lasso and drag method, and also have a Soundtrack that extends the total length of your Video, check that there is NOT more Audio, than you now have Video. If you do, you have two choices: click-drag the Audio's Tail to line it up with your Video's Tail (only if you have just a touch of silence in your Soundtrack, or can slightly alter you Fade-out to work as you want. Or, you can go to the Project panel, and choose the New icon, then Black Video. Drag that to butt up to the Tail of your last Clip, and then click-drag its Tail so that you have maybe one frame more Video, than Audio.
I hope that you'll be able to find a gap, and that it will be the problem. As I said, this is usually the cause for that error message.
Good luck,
Hunt

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"Failed to return a video frame: Cancelling the operation"

I get this error after a few minutes when I try to export an MPEG-2 from Premiere CS3. Hundreds of other people seem to have the same issue, confirms Google, but I have yet to find a solution! Anyone?
Cheers!

Herbie747,
After working through the tips provided by John, look at your Timeline very closely for gaps. When there is a "Failed to return... " error, it is most often associated with gaps (even one frame gaps) in the video. I zoom in to the "frame level" and step through the entire Timeline. If you use the PageUp/PageDown keys, you should see a smooth flow from Clip to Clip. If you get "pause," a "skip" or a "hesitation," you have probably found your gap.
Good luck,
Hunt

Adobe Premiere Elements 13, will not display video picture, audio only. My video format is listed as compatible with Adobe.

Adobe Premiere Elements 13, will not display video picture, audio only. My videois listed as compatible with Adobe.

douglass
On what computer operating system is your Premiere Elements 13 running? Have you updated 13 to 13.1 yet using an opened project's Help Menu/Updates?
If not, please do so.
You have not given us enough information with which to help you.
What are the properties of your source file that is presenting in the project with audio but no video?
Quickest way to gain that information is from brand/model/settings of the camera that recorded the video.
I am looking for
video compression
audio compression
frame size
frame rate
interlaced or progressive
file extension
pixel aspect ratio
What does the file's thumbnail look like in Project Assets after it is imported....thumbnail with no image (gray), thumbnail with only an audio icon
within it, or other? On the Timeline, what do you see represented in Video 1....nothing as opposed to Audio 1 where you see the audio portion of
the file?
Do you have the latest version of QuickTime installed on your computer along with Premiere Elements 13/13.1? Are you running the programs as
administrator?
Is your video card/graphics card driver version up to date according to the web site of the manufacturer of the card?
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ATR

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I really had hoped to get this in today (it's a video pitch for my dream opportunity). Any help you guys/gals can lend would be greatly appreciated!

Bill, thank you! Your article did help, and I was able to get the video to completely render. I essentially used a "Title" track, stripped down of its text/shapes to fill in all the gaps. Seems to have done the trick on that issue.
Unfortunately, I must have done something wrong, because the audio and the video are now terribly out of sync. The odd thing is, it seems to be matched sometimes, but then the video of me talking appears to speed up or slow down - the audio does not sound distorted but the video appears to be changing speeds. It's kind of throwing off my "Oh maybe I added too long of a gap Title frame and skewed the audio" theory.
I was dreading this moment. The moment when all is done and I can't export cleanly! Perhaps I should pose the audio sync problem as a separate question, because this is a fairly detailed project (lots of images/video popping up) and I fear that I'm having some sort of conversion or codec issue now
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I can't download the Adobe Premiere Elements 13. Akamai Download pop up only the download window but downloading do not start. Alternate download Method will start but downloading will stopped always after 655 Megabytes. I have tried with different browse

I can't download the Adobe Premiere Elements 13. Akamai Download pop up only the download window but downloading do not start. Alternate download Method will start but downloading will stopped always after 655 Megabytes. I have tried with different browsers, fire wall and virus protection off and also to download the trial of Adobe Premiere Elements 13 but result is every time same.

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Have a new computer and will I my adobe photoshop elements 12 downloading and installing, do you have the setup for me.

I have a new computer and will I my adobe photoshop elements 12 downloading and installing, do you have the setup for me
I see only photoshop elements 13
Thanks

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe Premiere Elements 7.0 Files in video rendering misplaced.

I wasen't sure where to post this, but i'm having trouble with Adobe Premiere Elements 7.0
While editing a video in this program, I can add multiple videos to my hearts content. It looks good. But when I render out my video, no matter what the format, all the videos that I placed are scattered around randomly. Some only a few inches away from where I put it, some alot further. The only file that usually stays where I put it is the first video file I add into the presentation. Has anyone got anything to help solve this? I can't buy any newer versions of this program, As I am currently short for money, so that is not an option, Is there anything to help?

Just thought I'd just clear up a couple things, because I didn't really describe them very well D:
Any video files or pictures I use from any source, wether it be camera, or from the internet, always have the same problem
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My original video file
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Adobe Premiere Elements fails to launch...

I've been unable to launch Premiere Elements because of a conflict with Quicktime 7.2. Premiere tries to launch and stops at ImporterAIFF.prm each time. I uninstalled Quicktime and now Premiere Elements launches as it should, but without Quicktime installed my iTunes and some Premiere Elements export options will not work.
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I would like to know if Apple is aware of this problem and is there a fix coming (or a workaround for me).
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I am having the exactl same problem. Please post the solution should figure it out.
Astoff

I have a notebook that runs windows 8. Last week I bought and downloaded the Adobe Premiere Elements 13 and made a movie. Unfortunately the film was not good, it does not flow naturally. It features short breaks without stopping, which makes the bad quali

Is the current version of Adobe Premiere Elements 13 certified to run on Windows 8?

Eduardo Cunha
Thanks for the additional information and background on your Premiere Elements projects.
Here are my suggestions for you to consider when you revisit Premiere Elements 13 on Windows 8 64 bit.
a. Music. Actually take your iTunes music into iTunes to convert them to .wav version. And, then import the .wav version
into the Premiere Elements project.
iTunes: How to convert a song to a different file format - Apple Support
b. If you have a 1440 x 1080 HD anamorphic 16:9 source at 29.97 interlaced frames per second, then you (manually) or the project (automatically) set the project preset to
NTSC
AVCHD
HD1080i30
However, when you go to export the Timeline content, then you select an export choice which uses 1920 x 1080 16:9, not 1440 x 1080 which depends on a 16:9 flag to stretch the 1440 x 1080 to 1920 x 1080 for display after encoding.
Consider
Publish+Share
Computer
AVCHD
with preset M2T - H.264 1920 x 1080i30 or MP4 - H.264 1920 x 1080p30.
The missing ingredients in this include frame rate of the original and frame rate for export. Also NTSC or PAL. I have assumed NTSC for now. Curious about the settings used in Premiere Elements 13 tryout on Windows 7 64 bit that you used for comparison to the Windows 8 64 bit results.
Looking forward to your results.
ATR
Add On...Does your camera allow you to record 1920 x 1080p30?

Adobe premiere elements 13 - im getting choppy video and audio in premiere elements 13, how can i fix this...

what settings in preference and project settings can i set to fix this. i have a windows desktop
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FNGTF84
Thanks for the follow up. Sorry that the news was not better.
As for project settings (project preset)....that should be set to match the properties of the media that you import. Only one project preset per project, so, if you have more than one format, you need to set priorities for the project, and then work everything else around that prime choice. But, for now, assuming all the project content have the same format.
The program is set up to have the project select the project preset based on its analysis of the properties of the first source you drag to the Timeline. If it cannot do that for some reason, it does not give you the closest project preset for what you need, instead it gives you its default NTSC/AVCHD/Full HD 1080i30 or its PAL counterpart if you are working in a PAL setup. You can always check to see what the project set. See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio (even if they look grayed out). You can view project settings there, but you cannot make significant changes in what has been set. So, you start a new project if the settings are not right.
The manual way for you to set the project preset....
File Menu/New/Project and Change Settings
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In the New Project dialog that you see next, change the name of the project, and make sure to have a check mark next to Force Selected Project Settings On This Project. OK out of there.
Back in the Expert workspace, import your source media using the project's Add Media/Files and Folders.
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Please consider.
Thank you.
ATR

Application failed to return a video frame

This is no problem to me anymore, but if someone have this error appearing ir rendering process, I can share my solutions. I had to spent some week before I finalize my current project in Premiere Pro CS3. I manage to test all solutions, what people provide in different forums about this error message. I cannot say, that something of this is nuts, maybe there are different problems under this one error message.
1) first they say, that there should not be any gaps between you videos or sequences in timeline – not a single black frame
2) your audio should not be longer than video on timeline. same – not longer than a single frame
3) when you render, you should close all sequences ir timeline palette (they will not be deleted, just closed)
4) and this ir most important – you have to boot your system in 32bit, not 64! I'm working on MacOSX Snow Leo x64, and did render my movie only after I boot in 32bit. It could be solution for Win users, too. I have no idea about CS4 and CS5, bet my CS3 is not 64bit application.
Good luck!

Welcome to the forum, and thank you for posting your observations, and experiences.
I did this ARTICLE for the most likely cause of "Failure to Return Frame" error.
You also make an important note of the Duration of the Audio vs the Video. As the Video takes center-stage, having even a few Audio Units extra, means there is a gap in the Video. To keep this from happening, and to also address some other potential issues, I always end each Timeline with about 02 sec. of Black Video, and always end the Audio within that.
What I find odd, however, is that I have seen Timelines with many gaps, and they Transcode fine, yet have seen Timelines with one 1-Frame gap, that would yield the "Failure to Return Frame." Why the gaps are not 100% universal in shutting down Transcoding, is still a mystery.
Appreciated, and good luck,
Hunt

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Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

Does Adobe Premiere Elements 12 come with a video stabilizer?

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kyuser
Expert workspace
fx Effects Tab at bottom of workspace
Video Stabilizer
Stabilizer
Quick workspace
Video Effects
Stabilizer
You can also start the route with Action Bar Menu (at top of workspace/Effects.....
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ATR

Hello, I'm having a problem with Adobe photoshop element 12 and Adobe Premiere Element 12. Neither program will connect with the server to activate them.

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Hi,
You can try to activate your product offline and it would not ask you for Sign in Window again.
1.Disconnect your Internet connection
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Shikha

Adobe Premiere Saving Issue: Returning a Video Frame

     I have Adobe Premiere Elements 4 and have edited a video on it. The video format is AVI, from a camera that didn't seem to have trouble before this. It is a Sony if that is any help. I'm really hoping it isn't CODEC problems.
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For the Audio Assets, the best that one can do is to use PCM/WAV, and use any number of audio-editing programs to convert that.
Still, your error is "Return a Video Frame." That indicates an error in the Video portion of the Timeline.
Besides gaps, do you have any overly large still images?
As for any gaps, did you use the method outlined in the linked article? They can be very hard to see, even when zoomed into the max view (Frame View).
I still did not see the CODEC of the used AVI files. Can you provide that please, as it might make a differenece?
Good luck,
Hunt

Adobe Premiere Elements failed to return a video frame. Cancelling the operation. (For 3.0)

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