Adobe Premiere Elements fails to launch...

I've been unable to launch Premiere Elements because of a conflict with Quicktime 7.2. Premiere tries to launch and stops at ImporterAIFF.prm each time. I uninstalled Quicktime and now Premiere Elements launches as it should, but without Quicktime installed my iTunes and some Premiere Elements export options will not work.
The error message I recieved when launching Premiere Elements (before uninstalling Quicktime) was the following: Adobe Premiere Elements.exe- Application Error (The instruction at "0x09fc10e3" reference memory at "0x00000018". the memory could not be "read". Click on OK to terminate the program.
I would like to know if Apple is aware of this problem and is there a fix coming (or a workaround for me).
Thanks...

I am having the exactl same problem. Please post the solution should figure it out.
Astoff

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Adobe Premiere Elements 12 will launch and then vanish

Okay so just bought Adobe Premiere Elements 12. Loaded it up and went to run it. First time I ran it I get the Adobe Premiere Elements 12 Launch pad, you know where you select the Organizer or the video editor. I select video editor, it gives me a sub menu asking if I'm opening an existing Project or a new project. I select new project. the Video editor opens and I get a pop up windows stating "Please Log-in with an Admin account to access Adobe premiere Elements." I hit 'ok' and the video editor promptly vanishes leaving me at the launch pad which I close. I go to the short cut, right click on it and select "run as administrator." and I re-launch the program. Back to launch pad, select video editor, select new project. The video editor loads and appears to be working for about 3 seconds and then it vanishes. No error window, no crash report nothing. Just 'pop' it's gone.
Any idea what I can do about this? I'd really like to use the software I just bought.
Compute specs:
OS: Windows 7 Home Premium
-updated system drives yesterday
Prossessor: AMD Phenom 2 X6
8Gb ram
NVidia GeForce GTX 460 4GB card
-Drivers updated yesterday
Primary drive is a solid state 128gb
2 secondary SATA drives at 1TB each
Premiere Elements is loaded on the 1st of the 2 secondary drives.

Please confirm...
a. Are you running the program from a User Account with Administrative Privileges as well as the Run As Administrator from the right click of the program's desktop icon?
- I am running it from an admin level account.
b. Did you install the program to the default drive C location...you mention "Premiere Elements is loaded on the 1st of the 2 secondary drives", but is it the drive designated C?
- No. all I have on my primary drive (C:\) is windows, drivers and scratch disk. All my programs outside of windows are loaded on the drive designated J:\
c. Do you have the latest version of QuickTime installed on your computer with Premiere Elements?
- I did not before, but I just updated it before responding here. No effect.
d. Does your computer use just that NVIDIA video card/graphics care? Is there a second card displayed in Device Manager/Display Adapters?
- the NVIDA GeForce GTX 460 is my only video adapter.
e. Does the problem exist with and without antivirus and firewall(s) disabled?
- Yes. I shut off Kaspersky and tried running the program via the launch pad. no change.
You say that the crashes occur when you select Video and new project. What happens if you select Organizer instead? Still crash?
- If I go into Organizer the system seems to run fine. I loaded Organizer about 20 minutes ago and it's still up and running just fine. But in that same time span I've tried to launch premier elements several times. It still crashes after a few seconds.
New data though. Can't tell if it's from Premier, or something else. a couple minutes after the latest attempt to run Premiere Elements I found a new window with the header "CAHeadless Debug Event". The Window reads:
CAHeadless has encounter an error.
[..\..\Src\Sequence\Sequence.cpp-2233]
and then I have a button that reads "Continue".

Adobe Premiere Elements failed to return a video frame. Cancelling the operation. (For 3.0)

This is the message that comes up everytime I try to export my 6 minute 10 seconds film. I have used 2 of the 'Video Effects' and the film is mainly made up of AVI files.Will someone please tell me why this is happening and how I can fix it. Thank you very much

This error often shows up when there is a gap in the Video Timeline.
What I would do is zoom in on the Timeline to about the maximum. Hit Home to get the CTI to the 00;00;00;00 point. Now, hit PageDn to step you through your Clips. With the zoom at the max, you should be at the frame-level, so even a 1-frame gap should be visible. However, sometimes even max zoom will not clearly show them. What you need to do is watch the CTI, as it progresses from Clip to Clip. If it seems to "hiccup," or "stutter," you have probably found your gap. In most cases, you can just Select (Lasso) all Clips following and drag them so that the gap is closed. In some cases, you might just want to change the Out Point of the preceeding Clip to close it, or extend the In Point for the following Clip to close. Don't forget to check the entire Timeline for more.
One little caveat. If you do find gap, and close it up with the Lasso and drag method, and also have a Soundtrack that extends the total length of your Video, check that there is NOT more Audio, than you now have Video. If you do, you have two choices: click-drag the Audio's Tail to line it up with your Video's Tail (only if you have just a touch of silence in your Soundtrack, or can slightly alter you Fade-out to work as you want. Or, you can go to the Project panel, and choose the New icon, then Black Video. Drag that to butt up to the Tail of your last Clip, and then click-drag its Tail so that you have maybe one frame more Video, than Audio.
I hope that you'll be able to find a gap, and that it will be the problem. As I said, this is usually the cause for that error message.
Good luck,
Hunt

Adobe Premiere Elements 11 unable to launch - User receives Debug & Runtime Errors

Adobe Premiere Elements 11 unable to launch - User receives Debug & Runtime Error. The Adobe program launches and the Premiere Elements splash screen displays. Once the "Loading ImportQuicktime.pm" function completes the following errors display:
The program has been re-installed without success. The only way to open the program is to "Run as Different User" windows 7 function, using the local admin account. The Preferences Folders have been deleted and recreated without success. Any information for this error will be great. Thank you for your time.

Hi UBDEV,
Thanks for posting on the Adobe forums.
Please tell us if this system is on Network, if yes please make sure that My Documents Folder should be on the local drive not on the Network drive.
Regards,
Sandeep

Failed Updates every time!! Error message: Adobe Premiere Elements 12.1 Update Installation failed. Error Code: U44M1P7 Adobe Photoshop Elements 12.1 Update Installation failed. Error Code: U44M1P7

Adobe Premiere Elements 12.1 Update
Installation failed. Error Code: U44M1P7
Adobe Photoshop Elements 12.1 Update
Installation failed. Error Code: U44M1P7
Failed updates everyone on an iMac 27" running Mavericks- what can i do to get the latest updates which include support for my Sony A7 digital camera?
[email protected]

Update 12.1 installation errors | Photoshop Elements, Premiere Elements

Unable to launch Adobe Premiere Elements 10 - Says AdPrE10 has stopped working

I downloaded Adobe Premiere Elements and bought a product license via my workplace.
I was able to install successfully, but when I launch the program, it says Premiere Elements 10 has stopped working. I have not been able to launch the program. I was having the same issues when I was using the trial version. Please help,
I need to work on editing videos rightaway and it is ridiculous that a program that I have paid money to buy is not even launching to begin with. I can't even imagine the trouble I am going to have trying to use this version.
Please don't send me thousands of instructions on downloading and installation. I have been able to download and install and added my serial key number. I see the icon on the desktop, It just doesn't launch. See error image.
Thanks
VidishaP

I am not looking for sarcasm.
Let's address that for a moment.
I replied to your OP about 8 mins. after it was moved here. Much of that time was gathering the links to those articles, most of which I wrote, and have bookmarked. Each contains several links (one, probably 15 links).
In ~ 30 mins. you report that there was nothing helpful in any of those articles or the ones linked to, from them. Though I wrote the articles (most anyway), it would have taken me that long to read each article, and just open the links, with almost zero time to do any of the things suggested. Just tracking down error and warning messages in Event Viewer, and following the links in any of those, would have taken at least that long.
You state that you had the same issues with the trial version.
I had the same issue when I was trying to use the trial version.
In the world of troubleshooting, this is a pretty fair indicator that there is something wrong with your computer, or your OS. If nothing else, it indicates that a problem existed before your recent installation of PrE.
Now I will have to search for return/exchange options since it is not launching by double clicking like every program does.
Actually, Adobe makes this part very easy. Just return their software, within 30-days of purchase, and you get your money back.
Sorry that I could not help you,
Hunt

Adobe Premiere Elements 9 won't open (says 'my online storage is full' on launcher)

I have been using Adobe Premiere Elements 9 for quite some time now. I've made several projects in the past, and now all of a sudden it says on the launcher "You've reached your storage space limit. If you'd like to back up, store, share, and access your photos online, please consider upgrading your storage plan." I ignore the notification and proceed to make a new project. After it finishes loading, the editor tab pops up, but pops up blank, and remains blank, and there's nothing I can do about it. I don't want to pay for online storage because it's too expensive and I don't have the money, and I don't know where I can delete what seems to be online files. I have tried deleting and reinstalling the software, but I still get the error message.
I haven't gotten any help at all for my problem. I payed $100 for this and I want to make use of it. This is my last hope. Someone please find a solution for me.
Bronson

Bronson,
Did you have photos stored on photoshop.com? Ever? If so, they probably have all been transferred over to Adobe Revel if you did nothing during the Adobe transitioning from photoshop.com to Adobe Revel.
Right now there is funny business going on with Elements programs with regard to the Adobe ID and Password sign ins. I still do not see an explanation for not being able to sign in, but the program works in spite of this. I have not see Adobe posting any acknowledgment of the problem or its probable involvement in the situation.
When you reported what I thought was success on your side, I asked
When you get everything together and get a chance, please let us know if it was everything in the list or one particular item in the list that was the key to success?
Never did get an answer to that question whether it was one or a combo of my suggestions that got things working at that time. So, answer to that would help especially now when we seem to get back to Premiere Elements 9.0/9.0.1 not working.
Since your report of success on August 19th how long did the success last? Until today or other?
If you have not already, have you repeated the steps that appeared to resolve the issue?
When you went back to using the "fixed" Premiere Elements 9.0/9.0.1, did you get tempted into clicking on any of the photoshop.com/Adobe Revel lures?
Please review the above and then we can decide what next.
Sorry for the setback.
ATR

Installation of Adobe Premiere Elements 12 always fails

During the installation of my Adobe Premiere Elements 12, I always receive an error message (during the processing of linked components) which says:" During the installation an error has occured."
I have purchased Adobe Premiere Elements online and use the appropriate key provided by the retailer.
My Adobe Premiere Elements 10 works fine though but I would rather like to get my new program going.
I have tried all Adobe error correction proposels already but unfortunately in vain.
Any suggestions how to proceed?

Thanks for your fast reply. I have already solved the problem and everything works fine.
Von: kglad [email protected]
Gesendet: Donnerstag, 28. November 2013 15:48
An: Weblogger
Betreff: Installation of Adobe Premiere Elements 12 always fails
Re: Installation of Adobe Premiere Elements 12 always fails
created by kglad <http://forums.adobe.com/people/kglad> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/5882899#5882899

Adobe Premiere Elements installation fails

I get the following error when installing Adobe Premiere Elements:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed

Can you follow the steps in below mentioned article :-
http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html

My Adobe Premiere Elements 11 Editor just stopped launching and crashed every time now... getting fed up.

My Adobe Premiere Elements 11 Editor just stopped launching and crashed every time now... getting fed up.

tomstanding
Thanks for the reply. You have a lot of considerations before you.decide to purchase additional software.
Great that the Photoshop Elements 11 Editor from Mac App Store is working, but I am not sure how that was integrating with Premiere Elements 11 Editor or will interact with Premiere Elements 11 Mac if you can find the latter for purchase online from Amazon or other. (I realize that the Mac App Store products did not come with Elements Organizer 11; whereas the Premiere Elements 11 Mac does.)
If you want to add Premiere Elements 11 Mac to your computer, it might be a good idea to look at the tryout from the following web site, and then purchase from your selected vendor. The web site offering the 11 tryout does not sell the tryout as far as I have ever heard.
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
With this route you need to read and carryout carefully that web site's "Note: Very Important Instructions" in order to avoid access denied messages.
When you purchased 11 Mac, you could even leave that tryout installed and just insert the serial number from your purchased 11 product in them to make
that your working system.
Please consider.
Thank you.
ATR

I am receiving the following error when launching Adobe Premiere Elements 13

I am receiving the following error when launching Adobe Premiere Elements 13: Premiere Elements Debug Event Preferences.cpp-353 . I am running this on a Win 7 64 bit device on a Windows domain. The user is not a network/local administrator. Any ideas?

RogerCHS
Are you running the program from a Domain or Local Administrative type User Account? Apparently not Local Administrative by your description in the introduction?
Last time we had this type of issue, the user was coming from a Domain type of account. The issue remains in that thread unresolved although there was some intervention
by Adobe Staff.
https://forums.adobe.com/thread/1638947?start=0&tstart=0
Is yours a separate matter or are you related to the user in the other thread?
Please review and consider, supply more details, and then we can decide what next.
Thank you.
ATR

I have fail download the Adobe Premiere Elements 13 more than 5 times. I still can not download. What should I do?

I have fail download the Adobe Premiere Elements 13 more than 5 times. I still can not download. What should I do?

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

Why isn't Adobe Premiere Elements 12 Launching???

I've had Adobe Premiere Elements 12 ever since I got my windows 8 laptop. I upgraded to 8.1 a while ago and still APE12 worked fine. But lately, about 2-3 weeks ago, Adobe stopped working. I will double click the launcher and it simply WILL NOT LAUNCH.
My computer apparently has all the requirements to run it, considering i ran it for years before this happened. how do I fix this ?

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.1 update)
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have an orange line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
-and a fix for at least "some" ATI crashes https://forums.adobe.com/thread/1553342

Why won't Adobe Premiere Elements launch?

Hi. Okay so recently I ordered Adobe Premiere Elements from Amazon. As soon as I got it I followed the installation process. Immediately I had issues with it freezing up during the installation. After trying to install several times it finally went through; but I still have a problem. Everytime I open the program it comes to the menu screen and does not open the video editing section. I have uninstalled and reinstalled so many times and I'm very upset with it. Is there any way I can get it working?
                                                                                                                                                                                     Thanks,
                                                                                                                                                                                                Stephanie.

Without system information nobody can know. This could be anything from permissions issues when creating the caches/ organizer database or a virus scanner or something blocking this stuff to mundane graphics issues in which case you'd simply update the graphics driver.
Mylenium

Adobe Premiere Elements 11 does not open

Hello,
I just bought adobe photo elements 11 and premiere 11. I already had a trial version from Photo Elements11. With the code I could activate the whole program so this succeeded.
However, I tried to install Adobe Premiere elements 11 (several times) I installed and de-installed and re-installed a couple of times but with no success. During the installation process it does go through the whole installing procedure and everything seemed ok; the icon appears on my desktop but when I try to click to open it, it doesn't open..(it's not doing anything at all, you see the mouse turning into that "swirl circle" very briefly then it stops and nothing opens)
I also tried to download the trial version and hoped with the code I could open it, but nothing happen there either.
Hope you can help me out. I also didn;t receive any error messages.
I have a Intel Core i5-2430M - 2,4 Ghz, Windows7.
thanks!
Inge

Could be the auxilairy processes failing to initialize. Perhaps the event viewer can provide some clues:
Working with your Operating System’s Tools
Could also be an issue with teh activation stuff, so try running Help --> Deactivate in PSE, then launch PRE to bring up the activation dialog....
Mylenium

Adobe Premiere Elements fails to launch...

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