Adobe Premiere Elements Gets Stuck On Start Up.

Hey guys, I downloaded the trail verson of Adobe Premiere Elements today and I'm already getting problems. When I start it up, it freezes at "Loading CompilerVfw.prm". Can anyone help me fix this problem? I have Windows Vista.

Well VFW is video for windows, the link below gives some hints to what the problem may be. An imcompatible codec on your system. The issue will be to identify it. Have you installed an codec packs or any video codecs?
http://premierepro.wikia.com/wiki/FAQ:Why_does_Premiere_Pro_freeze_at_%E2%80%9Cloading_Com pilerVFW.prm%E2%80%9D%3F

Similar Messages

Adobe Premiere Elements 12 don't start and crashes

Adobe Premiere Elements 12 don't work as it should in Windows 8.
I run the Pc as an Admin Account but still adobe just gives me this message and then crashes.
I only have one account that is Admin on this pc aswell.
I also tried to run the program as "admin" with right mouse buttom, but it's the same error thier.
I have also installed the program on another Pc I dont use but has Win7 and thier it works just fine.
So what should I do so I can use the program that I actually bought serval weeks ago?
But still cant use.... Anyone that know of this problem?
Really bad that you cant write or call adobe "support"

daniel2014
How long ago did you purchase Premiere Elements 12? If it is within the last 30 days, you might be eligible for a free move to version 13. You need to contact Adobe via its Adobe Chat to discuss that as soon as possible if that is something of interest to you. There may be some debate about the way to make contact, but, if you purchased from Adobe direct as an online download, I would contact Adobe Chat by clicking on the following and following through with Chat Panel.
http://helpx.adobe.com/sea/contact.html?step=PRE_membership-account-payment_payments-invoi ces-orders_stillNeedHelp
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not open as set, then you will need to navigate to Chat Panel using the above titles as guides.
If you stay with 12, then there are several areas to pursue
1. Can you open the program by going to the Adobe Premiere Elements.exe file, right clicking it and selecting Run As Administrator, and then double clicking the .exe in an attempt to open the program direct to the editor?
See
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 12
and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe and Adobe Premiere Elements.exe. You want the Adobe Premiere Elements.exe file.
2. If you create a new User Account with Administrative Privileges and install and run Premiere Elements 12 from there, does the program open?
3. Does the problem exist with and without the antivirus and firewall(s) disabled?
Let us start here and then decide what next.
Thank you.
ATR

Adobe Premiere elements 8 won't start new project; crash reports

I just bought Premiere elements 8 and downloaded it, twice, because every time i try to start a new project a crash report comes up and the program closes. Can anyone tell me how to fix this?
Thanks!

Hi Alondra,
there is a separate forum for Premiere Elements at
http://forums.adobe.com/community/premiere/premiere_elements
I suggest that you look over there. They have a Premiere Elements FAQs section posted over on the right hand side of the thread listing. So I suggest that you look at those FAQs and if you don't find your answer there, then post in the main section of the Premiere Elements forum.
Also if your computer has a Nvidia video card there is a banner at the top of the forum with specific info.
Good luck.

Adobe Premiere Elements 8 - Unable to start a project

Hello,
I'm new here, I just bought Premiere 8 to edit and creat home videos, but when I open Premiere and select new project, I can only get as far as naming my file. after that I get a blank grey screen with the menu bar. can't add my files or edit at all. any help would be much appreciated. oh and i'm running windows 7 home edition
Thanks,
ulua76

just noticed that after installing the latest dirver for my sound card, I don't have the option to change to 5.1 only 2.1
This is interesting indeed. When a card supports 5.1, it would be uncommon for the mfgr. to not include that in the driver.
Now, to get my Realtek/Creative SB 24-Live to do DD 5.1 SS in PrPro and Audition, I had to go with ASIO4ALL, a free ASIO driver. Since installing, and pointing to it in all of my programs, that handle audio, I have not had one issue. That little free driver has been the secret to getting all sorts of equipment to work, from embedded audio-chips to some esoteric pro-sound stuff. It is the main "secret" on the Audition forum. Might be worth a try.
Now, though you lost the 5.1 in your chip, if that did not help PrE, then ASIO4ALL will probably not either, but might allow you to get good 5.1, otherwise. Do not forget to change Preferences>Audio Hardware in PrE to point to it, and also any other audio editing programs.
One question, are you running PrE as Administrator? That can cause issues, if one is not.
Sounds like you have enough free HDD space, so I think we can rule that out.
Video driver is probably ruled out.
What about Apple's QT Player? Do you have 7.6.6 (or later, if there is one)? If you do, and things are not working, you might want to look at rolling that back to 7.5.5, the "last known good" version with all Adobe programs. That is what I still have, as too many negative reports have come in on the 7.6.x versions. Two are known bad, and the jury is still out on 7.6.6, at least MY jury.
Are there any error messages, that you've encountered?
Just thinking about the possibilities, and good luck,
Hunt

HELP Adobe Premiere Elements 10 will not start...

I am having problems working this program on my new laptop... this is the message it keeps poping up when i try to load or start a new project
v

More information needed for someone to help... click these links and provided the
requested information
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679

Getting the message Adobe Premiere Elements could not start after silent install

I am getting the following message after running a silent command line installtion. The coomand line I am using is
setup.exe" /S /UL1033 /V"/qn COUNTRY=244 SERIALNUMBER="xxxx-xxxx-xxxx-xxxx-xxxx-xxxx" the x64 on Windows 7 64-bit.
After manually running the set-up.exe installer located in the ElementsSTIInstaller folder, Premiere elements launchs.
What is the cause of the error after running a silent installion?
JmFrx

Hi jam62m,
Please follow the steps mentioned in kb article : http://helpx.adobe.com/premiere-elements/kb/silent-install-instructions-premiere-elements- 4.html
and command to install Premiere elements silently is : start/wait OEM.exe /UL%LangCode% /V“SERIALNUMBER=%Adobe volume license serial number%”
Example : C:\ Adobe Premiere Elements 10/Adobe Premiere Elements 10 - 64 Bit> start/wait OEM.exe /UL1033 /V"SERIALNUMBER=1111-1111-1111-1111-1111-1111"
Regards,
Jatin Dembla

Adobe Premiere Elements 10 kann kein neues Projekt anlegen. Es stürzt sofort ab.

Adobe Premiere Elements 10 konnte erfolgreich installiert werden. Doch beim anlegen eines neuen Projektes kann zwar noch der Name eingegeben werden, aber wenn bei „Speichern in:“ auf „Durchsuchen“ geklickt wird, öffnet sich ein Fenster: „Adobe Premiere Elements wird beendet, da ein schwerwiegender Fehler aufgetreten ist. Es wird versucht das aktuelle Projekt zu speichern.“ Dazu kommt es aber leider nicht, denn es war ja noch nicht einmal eines angelegt.
Das Kombiprodukt Adobe Photoshop Elements 10 funktioniert hingegen einwandfrei.
Das Betriebssystem ist Windows XP, SP3
Woran liegt der Fehler? Was ist zu tun?

wolfhot wrote in German (my questions, answers I have made bold text)
(Google Translate)
First, the usual questions. Have you installed the latest version of QuickTime on your Windows XP 32-bit machine with Premiere Elements 10? Yes, version 7.7.3
     And you are the program from a user account with administrator privileges? yes
     How much RAM is installed and available makes your computer have 4GB RAM
     and how much free space on the hard drive? 109GB and 740GB for the system for data
     Do you have an installation disc for the program or do you have to install from downloaded files? Installation CD (combi "Adobe Photoshop Elements 10 & Adobe Premiere Elements 10"
     Let's start here and then decide what to do next.
     Thank you.
My Reply in German
(Google Translate)
Danke für die Antwort.
Wenn Sie nicht bereits haben, deaktivieren Sie bitte Premiere Elements 10 Hilfe-Menü / Deaktivieren und schließen Sie das Programm. Dann über die Systemsteuerung Route, das Programm zu deinstallieren. Stellen Sie sicher, dass Ihr Computer optimiert ist. Installieren Sie das Programm, aber stellen Sie sicher, dass Anti-Virus haben und Firewalls ausgeschaltet, bis Sie, dass Sie das Programm installiert und dass Sie ein neues Projekt zu öffnen wissen.
Lassen Sie uns sehen, ob die oben hilft, das Problem zu lösen. Wenn nicht, werden wir auf andere Fehlersuche gehen.
Wir werden für Ihre Ergebnisse beobachten.
Vielen Dank.
ATR
Haben wir festgestellt, ...
a. Premiere Elements 10 noch nie gearbeitet, bevor
oder
b. Premiere Elements 10 gearbeitet, aber nicht jetzt
English Version Of My Reply
Thank you for the reply.
If you have not already, please Deactivate Premiere Elements 10 Help Menu/Deactivate and close the program. Then using Control Panel route, uninstall the program. Make sure that your computer is optimized. Reinstall the program, but make sure to have anti-virus and firewalls turned off until you know that you have the program installed and that you can open a new project.
Let us see if the above helps to resolve the problem. If not, we will go onto other troubleshooting.
We will be watching for your results.
Thank you.
ATR
Have we established...
a. Premiere Elements 10 never worked before
or
b. Premiere Elements 10 worked before but does not now

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Tha

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Thank you very much!

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Thank you very much!

Adobe Premiere Elements 11 just doesn't start (Win7, 64bit, NEW image)

Hi Everyone,
While Adobe Premiere Elements 10 is just working fine, Premiere Elements 11 won't start. I choose "Video Editor" from the Welcome screen, then select either open project or create new project. I then get to see pink/grey status bar, but nothing else happens. Elements just won't start. Note: The Organizer is working fine.
When I check the Win7 Event list, this is the error that I see:
Faulting application name: Adobe Premiere Elements.exe, version: 11.0.0.0, time stamp: 0x5041d43d
Faulting module name: dvacore.dll, version: 11.0.0.0, time stamp: 0x50408171
Exception code: 0xc00000fd
Fault offset: 0x00000000000e0dfb
Faulting process id: 0x1064
Faulting application start time: 0x01ce2a2c5a5b5a7a
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Adobe Premiere Elements.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 11\dvacore.dll
Report Id: 9d16351a-961f-11e2-936a-463500000031
I checked this community, where several other folks seem to have the same problem. Only few of them have found a solution, but none of them is working for me.
I did install the most recent video driver.
Does anyone know what to do based on the davacore.dll issue displayed above?
Would apprecaite any hint!
Thanks!

You might have already seen these, but just in case one has some useful info, I'll post the links:
http://forums.adobe.com/message/4405884
http://forums.adobe.com/message/4469313
http://forums.adobe.com/message/4041017
Good luck, and maybe others have more direct input for you,
Hunt

Adobe Premiere Elements 11 Editor: how to get support when you purchase at Apple Store?

[Moving to Premiere Elements... JTS]
I purchased Adobe Premiere Elements 11 Editor software at Apple Store in May/11/2013.
I could use the product no more than 2 times because it started to have problems to open, since then I could not use anymore. In December, when I was trying to use the software again, I couldn't and started to call Apple and Adobe to try to solve my problems.
Apple Support advise me to uninstall my Operational System (@Mavericks) and to install back the older version @Mac_OS_X_Lion_10.7. I did that and Adobe didn't work again. IT downloaded to my computer, but it couldn't be opened. As you can see the print screens below.
After many tries going back and force to Adobe and Apple and now that the software is no longer available in Apple Store I am not sure why, I did not even had chance to try to reinstall and Apple said that they can't do anything. Also Adobe says that I can't get any help besides these forums because I have no Serial Number to provide (Apple never provided me this number).
Anyone had a similar situation like mine? I would appreciate to have some help on this.

Hi ATR,
Thank you very much for your contact. This is the first person from both companies so far who tries to really help me.
As follows are your answers, I would appreciate if I could get some help with that matter.
SERIAL NUMBER FOR MY PRODUCT: The only document I have is the Invoice from Apple/iTunes Store (image below) for my Adobe Premiere Elements 11 Editor purchase, which I believe makes Apple responsible for my product as well. However, last time I talked to Apple, the advisor who spoke to me said that Apple could not do anything else, since the product was no longer available in their Store. Neversthless, Apple never provided me the serial number for the product, which I bought from Apple Store and downloaded directly to my computer. On the other side, all the times I called Adobe, the representatives could not attend me because I don't have the serial number to provide to it.
What is the present situation
a. Do you have Premiere Elements 11 Editor installation files saved to your computer?
Ans: It disappeared from Apple Store in my computer and from iTunes Store as well. However, the software was in my computer before as can be seen in the images below:
b. Is Premiere Elements 11 Editor currently installed on your computer?
Ans: It was installed in my computer when I bought it, and I did use it in 2 occasions. However, after I started to face the problem trying to open the software and use it, Apple advised me to change my Operational System from Mavericks to Mac OS X Lion 10.7 to be able to work with Adobe Premiere Elements 11, since it could be facing problems with Mavericks. After have installed Mac OS X Lion, I tried to install Adobe Premiere again, but now it is not even possible to do from the Apple Store.
c. If you went to http://www.adobe.com, signed in there with your Adobe ID and Password, and went to My Products, do you see your Adobe Premiere Elements 11 Editor listed there and does it include the serial number?
Ans: My Adobe ID doesn't show Adobe Premiere, so that's one more reason why I don't have the serial number for my product. The only document I have for it is the Apple Store invoice and through it I can't have other number besides the order # or invoice # from Apple.
d. Miscellaneous...Did you ever have QuickTime installed on your computer with the Adobe Premiere Elements 11 Editor?...Are your computer preferences and privileges OK?...What is your current computer operating system?
Ans: I used to have my Quick Time when I used Adobe Premiere in my computer. Since came back to Mac OS X Lion 10.7, many softwares were lost when the Operating System was changed.
I hope I have provided enough information, but please let me know if you have any questions.
Best,
AnnelenaPorto

How to get audio into Adobe Premiere Elements 12?

How to get audio into Adobe Premiere Elements 12?
I have filmed an air show with a very good camera JVC pro
And when I pick up the clips in Adobe Premiere Elements 12, it works too, but only without sound.
I think I tried everything for 4 days now.
Sound in my computer works perfectly
I go to where the video files are located and try to run them in VLC or in Nero Kwik so it works fine with both audio and video.
I have checked the sound card.
Yes, I have tried everything so now I'm so tired of this lousy so I'm ready to throw this program at the dump.
It's not normal if you will keep on producing audio for over 4 days at Adobe
The old Elements 9 worked fine. Offer some of would consider developing it again. I do not know how I should do.
My name is Thore Hult
live in Karlshamn in Sweden

Thore Hult
On what computer operating system is your Premiere Elements 12 working on? Have you updated it from 12 to 12.1 Update using an opened project's Help Menu/Update. If not, please do so.
For your immediate problem.
What is the model/settings for the JVC camera that recorded you video. I want to get at the properties of your source video including the file extension.
Since you are getting video, but no audio, please download and install the free codec utility named GSpot to see what is shows
for your Audio Name and Status.
http://www.headbands.com/gspot/
The other properties of the file there would also be of interest.
When you import your source file into the project, do you see any "conforming" activity going in a progress bar at the bottom right corner of the workspace?
If so, do you wait for it to complete before you move forward in the project?
Can you get sound in any of your Premiere Elements projects with this current JVC file or other?
Can we assume that your troubleshooting has included checking
a. Volume control within the project
b. Edit Menu/Preferences/Audio Hardware ASIO
Let us start here and then we can decide what next if necessary.
Thanks.
ATR

My Adobe Premiere Elements was working a little while ago -- nothing has changed on my PC -- now I get error 150:30

My Adobe Premiere Elements was working a little while ago -- nothing has changed on my PC -- now I get error 150:30

seadrift
What version of Premiere Elements are you using and on what Windows computer are you running it?
The 150:30 error is probably indicative of a licensing problem.
How long has the problem existed?
If it persists, please check out the following Adobe document related to troubleshooting this type of matter...perhaps starting with
solution 2.
Error "Licensing has stopped working" | Windows
Please let us know if any of that worked for you.
Thanks.
ATR

Adobe Premiere Elements 12 start up problem.

I just purchased and installed Adobe Premiere Elements 12. I have a new pc with windows 8.1. Premiere required that I run the program as an administrator (???). So I ran it as administrator and it starts up, but then immediately closes itself.

mattjay84
Thanks for the update on the issue details.
Bottom line: I am suspecting an Open With directive problem.
Details.....
Please excuse the questions, but I do not want to take anything for granted
Checking the Creation of a New Project
a. If you double click the desktop icon of Premiere Elements 12.1, does the program open to the Welcome Screen?
In the Welcome Screen can you then select Video Editor followed by New Project to open a new project?
b. Can you open the program and a new project by double clicking on the Adobe Premiere Elements 12.exe or Adobe Premiere Elements.exe found
Local Disk C
Program Files
Adobe
12
and in the 12 Folder are these two files. The Adobe Premiere Elements 12.exe should open to the Welcome Screen and the Adobe Premiere Elements.exe opens bypassing the Welcome Screen.
Checking the Opening of a Saved/Closed Project
Now for your workaround...You right click a video file on the hard drive and select Open With and have the opportunity to select specifically Premiere Elements 12. It works. You have a new project, edited, and you save/close it. But, it is the re-opening of that saved/closed project.prel file that I suspect as being at the core of the problem.
so I double clicked the project file I had been working on and it said 'The project is not compatible with current version of Premiere Elements' (even though I had only just saved it from that version).
Where is this project.prel file that you are double clicking to re-open your saved/closed project? And, how do you get to it? What is its hard drive save location - Libraries/Documents/Adobe/Premiere Elements/12.0? If so, what happens if you right click the project prel there and select Open With, followed by Premiere Elements 12?
Please review and consider.
Looking forward to your follow up.
Thanks.
ATR

Every time I try to upload MOV files from my iphone 5s onto my adobe premiere elements on windows 8 i get 'the importer reported a generic error'

every time I try to upload MOV files from my iphone 5s onto my adobe premiere elements on windows 8 i get 'the importer reported a generic error'

jade harding
What version of Premiere Elements are you using on Windows 8.1 64 bit? For now I will assume Premiere Elements 12 in a NTSC set up.
Your iPhone 5s video is expected to be 1080p @ 30 progressive frames per second? Do you confirm that? Because of the source of your video, it is highly likely that you are dealing with a variable frame rate.
Please give the following a try to see if you then have an "importable" product to take into Premiere Elements presumed 12/12.1.
Download and install the free HandBrake program.
http://handbrake.fr/
Import your video file into the program.
Make sure you browse to and set Destination (suggested Desktop location)
Go to the Video Tab and set
Video codec = H.264 (x264)
Frame Rate = 29.97
put a dot next to Constant for the Frame Rate
Click on the Start at the top left of the workspace
Wait for the "Queue Finished" to appear in the progress bar at the bottom left of the workspace.
Then see if this H.264.mp4 (1920 x 1080 @ 29.97 progressive frames per second file can be imported into Premiere Elements 12 project with a manually set project preset of NTSC/DSLR/1080p/DLSR 1080p30@ 29.97.
Details for setting manual project preset can be found in
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
The details that I have posted in this reply are customized for Premiere Elements and should work fine for you.
We will be watching for your results.
ATR

Adobe Premiere Elements Won't Start A New Project?

When I open up Premiere Elements and try to start a new project, all it shows is a black and purple line, then it just stops. I have already tried updating QuickTime, Windows 7, Nvidia Drivers, and Uninstalling and then Reinstalling Premiere elements. I am running it on a PC that has an AMD FX(tm)-6300 Six Core Proccessor, 8 GB of RAM, a Nvidia G-Force GTX 650, and i installed the program on a secondary hard drive with 761 GB of free space.

xXFIRE
What is this "secondary hard drive" on which you originally installed Premiere Elements 12? Internal or external and how formatted NTSC or FAT32?
I do not see where anyone has asked about "Scratch Disks" as they relate to your issues?
Please refer to Edit Menu/Preferences/Scratch Disks...
a. Where are the scratch disks directed and how much free hard drive space is at that location?
b. Do you have all the scratch disks categories directed to the same place? If not, do so and make sure there is lots of free hard drive space where you are pointing them to.
Please look for pile ups of preview files in the Adobe Premiere Elements Preview Files Folder and pile ups of conformed audio in the Media Cache Folder. Both these folders by default are in Documents/Adobe/Premiere Elements/12.0.
Please go to Edit Menu/Preferences/Media and hit the Clean button in the Media Cache Database in that area.
As for the matter of where Premiere Elements program should be installed. Interesting question and some interesting answers. Back in a 2010 thread here on this type of subject, Akshat B (Adobe Staff) wrote
Yes you can install Premiere Elements on any other drive. For that you need to follow these steps:
1. Uninstall current copy of Premiere Elements.
2. Start the installer of Premiere ELements.
3. Choose a location on d:\ drive after choosing the default TV format.
Please keep in mind, even if you select d: drive as the install location some amount of data will get copied to C: drive.
-Akshat
http://forums.adobe.com/message/3284673
Is your Local Disc C, a SSD drive? Why is there so little free space on your Local Disc C?
More later.
Looking forward to your follow up?
ATR

Adobe Premiere Elements Gets Stuck On Start Up.

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