Adobe Premiere Elements gives error for non admin account

Hi
When a New Video project is created within the applciation it gives an error of Premiere Elements has encountered an error [..\..Src\Core\Preferences.cpp-338] (seems to occur during the importquicktime section). Follwed by a Runtime Error "this application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
This works fine for local admin account but we work within a school were the the end users are not local admins and also have a redirected app data folder. I've ran Process Monitor and there were several access denied reg keys that have now all been allowed but the issue still remains.
Thanks
Jayk0

I think you will have to contact Adobe, not other users in a user to user account
My understanding is that ALL versions of Premiere... Elements and Pro... must use an Admin account to run properly
Adobe contact information - http://helpx.adobe.com/contact.html
Help for Download & Install & Setup & Activation
http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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    From: [email protected]
    To: [email protected]
    Subject: problem with Adobe Premiere Elements 10 : error DW046
        Re: problem with Adobe Premiere Elements 10 : error DW046
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    On the original machine, this problem could only be fixed by unplugging and reconnecting the USB cable.  On another identical machine, it still prints, but the error message still occurs.
    Everything works great when logged in as administrator.  Also, there is no error message for the common user when bidirectional support is disabled, but then the printing is horedously slow and ties up the system. 
    Anyone else see this error message or have any clues what to look for?  

    Hi! I don't know how it's described in english, but I will try to tell a solution that worked for me. I just changed the security definitions of Windows for this printer. I'm from Brazil and I really don't know how it's show in english version of Brazil, but I'll try to explain: First of all, you need to log in as Administrator in the domain where the printer is installed. So, go to Start -> Configurations -> Printers and Fax Devices (shown "Impressoras e aparelhos de Fax" for me) Select the printer device that is reporting the firmware download error and open it. Go to the Printer menu (Impressora) and Properties (Propriedades). Select Security in the top of window. Ok, all you have to do is modify the Permissions for the users who have this problem. Allow they all to print and manage documents. This proceedement worked for me, and I hope works fine for everyone too. See you, bye. Até mais, tchau!

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