Adobe premiere elements organizer appcrash msvcr90.dll windows 7

adobe premiere elements 11 organizer appcrash msvcr90.dll. Hoe dit oplossen ?

paulv
Elements Organizer 11 on Windows 7 (assumed 64 bit).
When did you post this question before today. If all you posted today is all you sent in this thread, then be advised that this is not Adobe. Rather user to user. The replies are not automatic and depend
on a reply from a user based on the use's personal schedule.
I am not sure if the following will target the "msvvcr90.dll" but consider the following for the "crash" aspects
1. Delete the Elements Organizer 11 settings file named psa.prf found
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
13.0
Organizer
and in the Organizer Folder is the psa.prf file that you delete or disable by renaming it from psa.prf to psa.prfOLD.
2. If the Elements Organizer 11 will stay open long enough, create a new catalog.
See Elements Organizer 11 File Menu/Manage Catalog/Catalog Manager.
3. Some times certain formats can bring the Elements Organizer down. What kind of files have you been
importing into the Elements Organizer and are the crashes associated with certain source files?
ATR

Similar Messages

Background Task on Adobe Photoshop Elements and Adobe Premiere Elements Organizer "hangs"

I recently upgraded my software from Elements 10 to Elements 12 and had a bit of trouble. Apparently both 10 and 12 have a way of launching an executable in the background which tends to get "stuck" on my system. I believe the problem may be related to the network configuration and software mix I live with, but I need to confirm my suspecions and find a way to control the problem. Here is what I know... I have always experienced a lot of problems using Elements with my NAS device which is a 1TB usb 2.0 connected disk system attached to my Linksys E3000 Router. When I got the router, the BIOS software did not correctly support NTFS file systems, but subsequent updates eventually made this possible if you formatted the removable drive on a system in NTFS, you could then hang it on the router and "see" the contents, serve them via Windows Media Player, or iTunes, etc., etc. from a computer atteched to the network, or via wirless directly off the router. I archived all my photos out on this file system and have successfully indexed it for use with Adobe Photoshop Elements and Adobe Premiere Elements Organizer, but... When I went to install Elements 12 software I tried to install it without first removing Elements 10, and on a system which had run Elements 10 since the last full reoboot. During the install of 12 under "shared services install" the installation process "Hung" on a background task with a name like "AdobeElementsAnalyzer.exe" which only shows up in Windows 7 task manager as a running process, not as a full program, but because the file was locked by the system, the install hung. I eventually figured out that I needed to start the install of Elements 12 software immediately after having rebooted so that this program was not present in the background, and succeeded in completing an install of Elements 12 on my Windows 7 X64 system. This system required a "special" software download for Premiere Elements, but not for Photoshop Elements which is only apparently avaliable under 32bit emulation mode. I finally got the "shared components" portion of the X64 Premiere Elements to complete an install, and then set about verifying the onversion/upgrade of the indexes to my photos and video stored out on the NAS. The same rogue task which prevented me from doing the install showed up agian, taking all the system resources away from my dual processor Intel chip and refusing to let go. I was forced to terminate it from the task manager. I strongly suspect that my "issues" are in part due to the extrordinary network latency imposed by the drive connection I'm using to index my photos and videos, and I'm looking for a better approach to using the editors against my master catalog of files, as well as figruing out just what I need to do to insure that all the files I have stored on the drive are accessible by the organizer when I need to pull a copy to work on.
A complication is that I have two "legacy" Windows XP systems on my network, a reasonably fast Windows Vista Business desktop, and the Windows 7 X64 processor system which is the most powerful system I have. The Windows file security enhancements to NTFS changed from XP, to Vista, to Windows 7, so files which get saved to the NAS disk inherit a variety of different levels of security under windows. I have occasionally gone to one of my old XP boxes and "wiped" the security settings by resetting everything via Windows XP. Because the NAS is so slow, this process can take several hours and must not be interrupted by attempts to do anything affecting the NAS by any of my other networked computers. To avoid problems with my photo archive, it makes sense to me to do all my editing on copies which have been extracted from the NAS archive and stored on the C: drive (boot drive) of my Win X64 system.
What I seriously need to know is this: When/If I define a "watched" portion of my file system, rather than taking the time to manually import every little change to my photo archives, can I expect the Photoshop Elements Organizer to work properly as long as everything stored on the NAS is stored via the same system which runs Elements with the same active "user" in control so that all the windows 7 file security settings putting stuff on the mapped NAS drive remain properly secured under Win 7 X64? Frankly I don't care if the files appear "read only" to every other system and identity on my network, but I do need to be able to "see" them. I have been able to view slide shows and movies stored on the NAS via both my networked iPad, my Apple TV, and using Samsung's funky android and Windows compatible software. Frankly, I doubt that Microsoft or Apple has full understanding and control of the environment where there is no host "server" other than the eprom based stuff my Linksys E3000 loads to emulate early Windows Media Management architecture, but I mange to get it to work as long as I don't try anything sophisticated with the file permissions. As a fall back, can I expect individual "imported" bits out on the NAS to remain stable if indexed and used only by the Elements Organizer running on my Win 7 X64 system?
I am seriously considering converting an old WinXP desktop into a UNIX box which could be configured as a "Server" for everything stored on the NAS and be done with my problems in return for the power required to run the server all the time so stuff is there when I need it. Any recommendations?
Message was edited by: [email protected]

Adobe hasn't said whether it officially supports PSE 7 on Windows 7. But reports are starting to trickle in that PSE 7 works fine on Windows 7 for most people, though a couple people have reported crashes. My PSE 7 seems to work fine, though I primarily use PSE 8 now. This is all very preliminary, and we'll learn more as more people post here.

Adobe Premiere Elements 10 has stopped working Windows 7 Error Message - Can someone help?

Hello Everyone,
I wanted to checkout the new version of Adboe Premiere Elements 10 for doing some film editing so I downloaded the Trial Version using the Adobe Download Manager. Upon installation, I double-clicked the Elements icon and after a few seconds of trying to open, I get the following:
After surfing the web, I followed several steps to ensure I had all of the latest drivers for audio/video components and the latest version of QuickTime. I uninstalled and re-installed Elements 10 and ensured that my virus protection was turned off.
I am still getting the same error.
Can anyone help?
Thank you in advance!
Will

Will,
Welcome to the forum.
This ARTICLE has a checklist on getting PrE to work well on one's computer, and then it goes into tuning the computer and OS. Last, there are linked articles on troubleshooting, and on many aspects of one's computer and OS, when the general tune up tips do not fix things. If the checklist, and tuneup tips do not help, then step through the troubleshooting tips, one at a time, as they work up in "degree of difficulty."
Good luck,
Hunt

Is Adobe Premiere Elements 7 also compatible with Windows 7?

I have bought some months before Premiere Elements 7...
is it compatible with Windows 7??
Flagezeichen

Hi Bob,
I had the same problems with video capturing with Windows 7 and Premiere Elements 7 and 8.
The problem is not with Premiere Elements, but with the Firewire driver in Windows 7.
I wrote and article on it and have it posted on our web site. Here is the link to it and
it explains step by step how to fix the problem.
http://www.studio1productions.com/Articles/Firewire-1.htm
I should only take you a few minutes to fix the Firewire capture problem.
Best Regards
David Knarr
Studio 1 Productions

Another crash problem with Adobe Premiere Elements 4

another crash question! burned a dvd of project, saw something i needed to change as i watched the dvd, tried to get back into project, but crashed time and time again. have tried any and all suggestions in the forum for other crash problems, but cannot fix. can anyone help? below is error message and my equipment. using Windows Vista. I want to go back to Windows XP, never had a problem. thanks to anyone who has an idea.
Problem event name:                   APPCRASH
Application name:                       Adobe Premiere Elements.exe
Application version:                     4.0.0.0
DEll XPS 420
Intel (R) core (TM)2
Quad CPU Q9450 @ 2.66GHz
4.0 GB
32 bit
Driver software: ACPIx86 based PC
Adapter ATI Radeon HD 3650

I'm not sure what's up at this point, if doing a Save As and deleting your render files doesn't fix your glitch (and assuming you've got adequate, freshly defragmented room on your drives for the program to work).
You can also try working through Adobe's troubleshooting steps:
http://kb2.adobe.com/cps/514/cpsid_51427.html
Renaming the presets folder can help. (The program will automatically make a new one when you next launch it):
Windows XP:
Documents and Settings/[username]/Application Data/ Adobe/Premiere Elements/8.0/MediaIO/Presets/OTHERS
Documents and Settings/[username]/Application Data/ Adobe/Premiere Elements/8.0/Settings/Custom
    Windows Vista:
Users/[Username]/AppData/Roaming/Adobe/Premiere Elements/8.0/SC/Presets

Adobe Premiere Elements 10 - missing and relinking files

I have adobe premiere elements 10 and I am hoping someone can please help me with an issue I am having with unlinked files.
The problem: somehow the files in adobe premiere elements organizer have lost the link w/ the originals. Whether I manually search or allow premiere elements to search, I am unable to relink the files. I thought I had the original file structure from the camera (Canon Vixia; file structure AVCHD - BDMV - STREAM - then there are the files). However all that is in the original file structure are the .xmp files (not the .MTS files like there normally are) I will be honest and say that the computer files did get rather disorganized w/ multiple copies of things (I was having issues w/ converting files w/ the mac, and I used a duplicate finder to find duplicates about a year ago and deleted what I thought were multiple copies of things). Then left the project alone, and now trying to reorganize the videos and make a DVD.
The goal: relink the files
The importance: Everything links up except for about 4-5 months worth of videos. Which happen to be the videos of my 2nd child's birth (her first moments in the hospital, first bath, first Christmas, first everything!) So this is extremely important to me that I find the files and relink them.
What I've done: Manually searched the mac, the backup drive and the cloud backup. No luck. I also had adobe premiere elements search - no luck. I have used the mac search function looking for key words and later the file name (which shows up in Adobe premiere elements organizer - but it has the little yellow question mark prompting me to relink the files - then I can't find the original to link it to).
Fingers are crossed: that someone can tell me there is something I can do with these .xmp files to relink them? Anything that can be done at all? The premiere elements organizer even shows a picture of what the video is - not just a blank gray screen - where is it pulling these images from if they don't exist on the computer somehow?
I've learned my lesson on keeping original files separate, but please help me save and preserve my daughter's precious first memories!
Thanks so much.

Thank you so much for your reply.
-When I right click the thumbnail in Elements Organizer & go to "show properties", I see a picture of a folder and the file structure where it should be found (Macintosh HD/Users/ourfirstlastname/Videos/09 30/ 12/ ). When I follow that file structure on our macintosh HD, there is no "videos" folder in the hard drive. As a side note, the file name in Elements is 00029.MTS so it is trying to find the MTS file.
-Yes, I have Premiere elements 10, working on a mac and I work with Elements Organizer 10 as well
-Yes, the problem is that I can't find on the computer hard drive the originals for those 4-5 months of videos. All that is there is the XMP files (which dates match what I'm looking for). There aren't any .mts files that match the dates anywhere to be found. It is unfortunately very possible I over-did it with cleaning but I really am holding out hope that I'm just looking in the wrong spot. I am pretty proficient on a PC but unfortunately rather new to the mac and was holding out hope that they are hidden somewhere and it's just user error that I can't find them.
-I don't actually have a project that is missing files - it's just missing in the elements organizer. I had not yet started the 2012 project yet. I was attempting to start the project this evening when I discovered that the files I had put in organizer months ago were not linking correctly. When I click on files that are present (basically some files after November 2012) and follow the link, I am able to find them (.MTS files and some .MOV files) in the hard drive.
-I very well could have renamed source media files and folders and likely moved them around. I feel like they would have to be somewhere for there to be an image on the Premiere elements organizer (image w/ little yellow question mark on it) - unless that image is part of the .xmp file?
-I do not have the original footage on the camera's memory. We only use the internal memory of the camera & transfer to computer & back up - keeping original file structure so I figured that was enough :-( Unfortunately that footage from 2012 is long gone off the camera.
Thanks again for your help. If it was any other footage I'd chalk it up to a lesson learned, but those first moments of my daughter's life are super important so I hope I can figure this out!

Is it possible to purchase Adobe Premiere Elements 13 user guide

Is it possible to purchase Adobe Premiere Elements 13 user guide.

learnerinneed
Thanks for the follow up. With the cost of ink and paper these days, the Help PDF shines as a PDF file saved to the computer hard drive for reference. In the later versions, the PDF has hundred plus pages.
I did purchase Photoshop Elements 6 and Premiere Elements 4 in the box packaging when they were released. I still have them installed on my computer even when I went on to later versions and other computer operating systems. I have not looked at what was in the box since the purchase. I looked tonight in the box to refresh my memory as to what User Manual might have been included.
What I found for Premiere Elements 4 in the way of a User Manual as a 23 page booklet titled
Adobe
Premiere
Elements 4
Getting Started Guide
Windows XP
Windows Vista
Is this the Premiere Elements Users Manual for PE4 to which you referred?
We would be glad for the opportunity to be of assistance in threads if you have questions about the program and need clarification on anything written here or elsewhere on the program's features and workflows. If you are used to working with Premiere Elements 4, then period of adjustment will set in...major change in features and workspaces with versions later than 10. Principles tend to remain the same, but it is very frustrating to be armed with principles when you cannot find a feature.
We are not Adobe here...rather user to user. And, this user wants you to succeed. Exploration and experimentation are major tools for success.
Best wishes
ATR

AppCrash Adobe Premiere Elements 10

Hello guys,
I need your help... Iam not longer able to use my Adobe Premiere Elements 10.
Everytime I start the program, the following message and problem in detail occur:
Problemsignatur:
Problemereignisname:    APPCRASH
Anwendungsname:    Adobe Premiere Elements.exe
Anwendungsversion:    10.0.0.0
Anwendungszeitstempel:    4e5ffe8b
Fehlermodulname:    tbb.dll
Fehlermodulversion:    2.2.2009.1011
Fehlermodulzeitstempel:    4ad1da23
Ausnahmecode:    c0000005
Ausnahmeoffset:    000000000002e11b
Betriebsystemversion:    6.3.9600.2.0.0.768.101
Gebietsschema-ID:    1031
Zusatzinformation 1:    bfe4
Zusatzinformation 2:    bfe4f32116e53269c40cb793b24d9516
Zusatzinformation 3:    fabf
Zusatzinformation 4:    fabfd6d2ad9dc1b09ef894206aeb2527
It worked perfect before, but now... it doesn not. I don't know what to do. About one year ago, a friend of mine gave me this program as a present. He installed everything. Iam afraid of reinstalling the program, because Iam not sure if I need a licence, code or something like that. It's a legally bought product, don't worry. Could I find informations about my licence on my computer? I don't have any contact to this friend, so... he won't help me anymore.
best regards
a german girl...

Hi A.T. Romano,
thanks for your fast answer. Mine took longer, sry
Here the information you asked for:
processor: INTEL(R) Core(TM) i5-3317U CPU @ 1.70GHz 1.70 GHz
Windows 8.1 64bit (x64)
card/video:
-> INTEL (R) HD Graphics 4000
-> NVIDEA GeForce GT 740M
I reinstalled Adobe Premiere Elements yesterday. I was afraid because of the serial number, because I read, that it has to be erased before beginning the reinstallation. But the problem was, that I couldn't start the program to erase the number, so I called the support, although they don't offer telephone support concerning Premiere Elements. He told me, that it shouldn't be a problem, if I cannot erase the serial number. It worked without erasing it, but It's unclear if this would work everytime I begin a new installation.
After I reinstalled it, Adobe Premiere Elements worked! But it only worked for yesterday. As I started the program today, it didn't work anymore.
The same problem as I desribed it above occured again. I was searching for the crash cause several hours. Iam so frustrated... Is it because of this tbb.dll modul? (see first post). Is it because of NVIDEA? I downloaded the newest version of Java, but it didn't work either. Is this a viral issue? Iam totally desperated, please guys... help me!
I would even pay for someone, who solves this problem for me. It has to stop!
These APP-Crash problems seem to occur in other programs too I read. And everytime I read those posts about those problems, nobody couldn't find a solution or... they FOUND a solution, but did not post/tell it after.
PLEASE HELP ME! I thought about buying a new software, but it might occur with that again. What shall I do?
Frustrated Jennifer *sniff*

Elements 12 organizer has stopped working and premiere elements 12 get msvcr80.dll missing errors

elements 12 organizer has stopped working and premiere elements 12 gets msvcr80.dll missing errors

First deactivate the product(s) and then uninstall it from the machine using the procedure specifically for your OS. If in Windows and I suspect it is then uninstall from the Control Panel.
To deactivate the product you need to go Editor and then:
Help >> Deactivate
Please also make sure that you have your original CDs and /or DVDs handy including the necessary serial number as you will need them to install the product(s) again.
After uninstalling the products, you need to restart the machine before you start to install again.
You have created the backups of your sentimental photos, right? You need to just in case the machine causes more problems down the line.
G/L

I am trying to install Adobe premiere elements 8 on my new computer (Windows 7). The program ansvers with "the program not installed or can be damaged".

I am trying to install Adobe premiere elements 8 on my new computer (Windows 7). The program ansvers with "the program is not installed or can be damaged". Then aborts the installation.
It`s right, the program is not istalld, it is what i`m trying to do. And there is no problem whit the DVD. Any suggestions?

"Error 1303: Installer has insufficient privileges" or "Error 1304: Error writing to file" | Install | CS3, CS4, CS5 pro…
this link FIXED MY PROBLEM! i did the steps to the programdata\adobe folder and it installed FINE!

Adobe Premiere Elements 12 downloaded and bought on windows computer, transferable to a mac?

I'm about to buy Adobe Premiere Elements 12 on my windows computer.
Can I transfer the licens for this, and other Adobe products, to a new mac computer? Or are the licenses valid on all platforms?
What do I have to do to prepare before? I've read/heard about License Inactivation on the windows installed applications, before installing on the new computer - is that all?
//Johan

When you purchase Elements programs they are valid for either platform though you cannot install the PC version on a Mac, and vice versa. But you do get access to both versions for the same license. Most applications sold by Adobe are not provided for both platforms with the same license however.
You are allowed to have activated installations on two machines. You can install on as many as you like but cannot activate more than two of the installations. You can deactivate if you need to to activate somewhere else.

Is Adobe Premiere Elements 10 compatible with Windows 8? Or maybe it will have problems?

Is Adobe Premiere Elements 10 compatible with Windows 8? Or maybe it will have problems?

Riccardo Pesare
I have Premiere Elements 10 on Windows 8.1 64 bit, and it runs well there.
But, I must disagree with SG when he writes
It will likely run. But it will not be able to take advantage of Windows 8's advanced architecture (including the 64-bit operating system and ability to access more than 4 gigs of RAM).
You can prove to yourself that Premiere Elements 10 is a 64 bit application running on Windows 8 64 bit. To do this use the Process Explorer Sysinternals and add a Image Type Column readout. When you do this for Premiere Elements 10, 11, or 12 on Windows 7, 8, or 8.1 64 bit, the readout tells you that you are working with a 64 bit version.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
And, as a 64 bit application, Premiere Elements 10, 11, or 12 Windows should be able to take full advantage of the 64 bit system when Windows 7, 8, or 8.1 64 bit.
I suspect SG is thinking Mac not Windows in his comment. It is my recollection that Premiere Elements 10 Mac is still a 32 bit application on 64 bit system. And, you are using Windows, not Mac.
We will watch for his clarification on this point or for support for what he posted as is.
ATR

Editing iMovie files with Adobe Premiere Elements for Windows

Hi,
My 12 year old asked for Final Cut Pro for Christmas to edit movies he takes on his iPod touch and iPad. However, he has a Windows-based desktop. As I understand it, Final Cut Pro is not a Windows-based program. I thought we could get him Adobe Premiere Elements for Windows, but will he be able to manipulate his iMovie files easily? I have no idea what format the iMovie files are. Will he be able to download them to his Windows desktop, edit his movie, and then upload back to his Apple devices? Thanks!

clue
Bottom line: Making distinction between video editor project files and formats of exports.
Details...
The iPod touch and iPad typically offer video files H.264.mov or H.264.mp4 formats. This is not a Mac versus Windows matter because we are talking exports (.mov and .mp4) not project files from a video editing project.
He should be able to take his iPod or iPad device videos and edit them in Premiere Elements. And, then he should be able to return them to his device(s).
But, many of these devices record video with a variable frame rate (depending on the lighting conditions to a great extent). Premiere Elements (any version) can have problems with such video to the extend (a) out of sync audio (b) cannot import file at all. I have a iPod Touch 4th Generation and have no Premiere Elements importing/editing/exporting problems with my 1280 x 720 @ 30 progressive frames per second (H.264.mov) video from that iPod.
Below is an excerpt of Premiere Elements 13 exports that might be of interest...
Android Phones and Tablets (NEW)
There are 7 presets in this new Android Phones and Tablets category. Each has Advanced Button and Share Work Area Bar Only opportunities. The names of the 7 Android Phones and Tablets presets are
MP4 - 1080p 25
MP4 - 1080p 29.97
Android Tablet - 1280 x 800 25
Android Tablet - 1280 x 800 29.97
MP4 - 720p 23.976
MP4 - 720p 25
MP4 - 720p 29.97
Apple iPod, iPad, iPhone
In going from 12 to 13, there are now 8 presets instead of 16 for the Apple iPod, iPad, iPhone category. Each preset has Advanced Button and Share Work Area Only opportunities. The names of the 5 presets are
Apple TV, iPad, iPhone4 - 720p25
Apple TV, iPad, iPhone4 - 720p29.97
Apple TV, iPad, iPhone4 - 1080p25
Apple TV, iPad, iPhone4 - 1080p29.97
Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 23.976 NEW
Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 25 NEW
Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 29.97 NEW
Removed preset names are
Apple iPhone, Apple iPod Widescreen Low Quality
Apple iPhone, Apple iPod Widescreen Medium Quality
Apple iPhone, Apple iPod Widescreen High Quality
Apple iPhone, Apple iPod Standard Low Quality
Apple iPhone, Apple iPod Standard Medium Quality
Apple iPhone, Apple iPod Standard High Quality
Apple iPad Widescreen Low Quality
Apple iPad Widescreen Medium Quality
Apple iPad Widescreen High Quality
Apple iPad Standard Low Quality
Apple iPad Standard Medium Quality
Apple iPad Standard High Quality
The ideal way would be to look at the tryout of Premiere Elements 13 before purchase. If not possible, then, if purchased from Adobe direct, there
should be an opportunity for money back within 30 days of purchased. If purchased from an authorized reseller, then the refund/return would be according to the policy of the retailer.
Please let us know if you are OK with the above information. If you need more information, please do not hesitate to ask. If clarification on anything that I have written is needed, please let me know.
Thank you.
ATR

Help with Adobe Premiere Elements window appearing!

I've owned Adobe Premiere Elements 4.0 for about 5 or 6 years now. I still have the original disc and serial number. I installed it on my laptop (Sony Vaio bought in 2009. Runs on Vista), and when I open the program up and click on "files and folders" and double click on a video, I keep getting a pop-up saying "Adobe Premiere Elements is not working." And then the program closes. It frustrates me. I can't afford a new update. Anyway this can be fixed? It never did this to me on my old laptop which I do not have anymore. Thank you for your time.

blaqk
Before you focus on the Premiere Elements 4 itself, let us look at the computer environment and the properties of the video that you are importing into the project.
1. Given you have Premiere Elements 4. Is it installed on Windows Vista 32 or 64 bit?
2. What are the properties of this video that you are importing into the new project and what have you set as the project preset to match the properties of that source media?...I am looking for video and audio compression, frame size, frame rate, interlaced or progressive, file extension, pixel aspect ratio, duration. If you were to import a few jpg photos into a new project would that shut down the project/program as well?
3. Do you have the latest verision of QuickTime installed on your computer with Premiere Elements 4? Do you have the program set for Run As Administrator and set to run from a User Account with Administrative Privileges?
4. Is your video card driver version up to date according to the web site of the manufacturer of the video card?
5. Is your computer optimized with a program such as ccleaner (regular cleaner and registry cleaner)?
http://www.piriform.com/ccleaner
6. Please describe your computer resources?
Let us start here and then we can decide what next based on your details.
Thanks.
ATR

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

Static_Unit
I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
Don't Have Serial Number for Premiere, Only Photoshop?
Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
Thanks.
ATR

Adobe premiere elements organizer appcrash msvcr90.dll windows 7

Similar Messages

Maybe you are looking for