Adobe Premiere Pro CC 2014.2 Closes at launch / stopped working
Here's a log of the error, any light on the subject would really help, unfortunately it's in Spanish:
Nombre de registro:Application
Origen: Windows Error Reporting
Fecha: 07/01/2015 9:48:12:PM
Id. del evento:1001
Categoría de la tarea:Ninguno
Nivel: Información
Palabras clave:Clásico
Usuario: No disponible
Equipo: HappyDayBP-PC
Descripción:
Depósito con errores , tipo 0
Nombre de evento: APPCRASH
Respuesta: No disponible
Id. de archivo CAB: 0
Firma del problema:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: ImageRenderer.dll
P5: 8.2.0.65
P6: 5486b5ee
P7: c0000096
P8: 0000000000185b4f
P9:
P10:
Archivos adjuntos:
C:\Users\Happy Day BP\AppData\Local\Temp\WERC266.tmp.WERInternalMetadata.xml
Es posible que estos archivos estén disponibles aquí:
C:\Users\Happy Day BP\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_e244566bb9682d22cabf27353e5d45cb9e988bd_0f0cd73e
Símbolo de análisis:
Nueva búsqueda de una solución: 0
Id. de informe: c582b47a-96e0-11e4-96fb-5404a600c710
Estado del informe: 1
XML de evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-08T02:48:12.000000000Z" />
<EventRecordID>8095</EventRecordID>
<Channel>Application</Channel>
<Computer>HappyDayBP-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>No disponible</Data>
<Data>0</Data>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>ImageRenderer.dll</Data>
<Data>8.2.0.65</Data>
<Data>5486b5ee</Data>
<Data>c0000096</Data>
<Data>0000000000185b4f</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Happy Day BP\AppData\Local\Temp\WERC266.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Happy Day BP\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_e244566bb9682d22cabf27353e5d45cb9e988bd_0f0cd73e</Data>
<Data>
</Data>
<Data>0</Data>
<Data>c582b47a-96e0-11e4-96fb-5404a600c710</Data>
<Data>1</Data>
</EventData>
</Event>
I was behind on an update! Never mind LOL!
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Source: Application Error
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Event ID: 1000
Task Category: (100)
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Keywords: Classic
User: N/A
Computer: USDOE0042087DT.BECHTELJACOBS.ORG
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Faulting module path: C:\Windows\system32\devenum.dll
Report Id: cde2b72f-ed19-11e4-be69-005056c00008
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-27T20:13:02.000000000Z" />
<EventRecordID>696921</EventRecordID>
<Channel>Application</Channel>
<Computer>USDOE0042087DT.BECHTELJACOBS.ORG</Computer>
<Security />
</System>
<EventData>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>devenum.dll</Data>
<Data>6.6.7600.16385</Data>
<Data>4a5bded7</Data>
<Data>c0000005</Data>
<Data>00000000000016a0</Data>
<Data>13a8</Data>
<Data>01d0812687cc6c6e</Data>
<Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
<Data>C:\Windows\system32\devenum.dll</Data>
<Data>cde2b72f-ed19-11e4-be69-005056c00008</Data>
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Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
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Report Id: bd89d792-94e2-11e4-828a-54271e6b4262
Faulting package full name:
Faulting package-relative application ID: -
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or
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Adobe premiere Pro CC 2014.2 has stopped Working
Hey guys,
I can start up my premiere pro CC 2014 but as soon as I choose a project to open, it loads for a second and then I keep getting the same error window that says: Adobe premiere Pro CC 2014.2 has stopped Working
My computer:
Processor: Intel Core i5-2500K CPU @ 3.30Ghz
GPU: AMD Radeon HD 7800 Series
RAM : 16GB
Motherboard: Maximus IV Gene Z
Windows 7 Ultimate - Service pack 1
All my drivers are up to date. If you could help me solve this problem I would be most appreciative!
I have checked the event viewer and found these results:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: atig6txx.dll
P5: 8.14.1.6413
P6: 546e9ebb
P7: c0000005
P8: 00000000000122bf
P9:
P10:
Attached files:
C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014
Analysis symbol:
Rechecking for solution: 0
Report Id: f87a347b-9569-11e4-b338-c86000246990
Report Status: 1
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-06T06:05:20.000000000Z" />
<EventRecordID>24436</EventRecordID>
<Channel>Application</Channel>
<Computer>Vol-Opt</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>atig6txx.dll</Data>
<Data>8.14.1.6413</Data>
<Data>546e9ebb</Data>
<Data>c0000005</Data>
<Data>00000000000122bf</Data>
<Data />
<Data />
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014</Data>
<Data />
<Data>0</Data>
<Data>f87a347b-9569-11e4-b338-c86000246990</Data>
<Data>1</Data>
</EventData>
</Event>I have a video assignment due this week and I really don't want to have to restart my project on different editing software. I am going to have to ask for a premiere pro refund for this month if I can't get it to work. The software was working fine until 3 days ago. Please help - thanks!
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