Adobe Premiere Pro CC 2014.2 Trial Version - Error when importing mts and mp4 video files

First time using Adobe Premiere Pro (and I'm using the trial version). When I try to import an mts video file (and tried to import an mp4 file as well), I get the error: Adobe Premiere Pro CC 2014.2 has stopped working. And then the program crashes. Please help.
My computer specs: Windows 7 with Service Pack 1,Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.2GHz, RAM: 4.00 GB, System type: 64-bit

Hi Catherine,
Welcome to the Adobe forums.
Please try the steps mentioned below and check if it works for you.
1. Launch Premiere Pro and create a Project, go to File menu>Project Settings>Renderer and change the Renderer to Software only mode, delete previews if you get a prompt and then try to import the clip.
2. If step 1 fails or the Renderer is already on Software only mode, go to Start Menu and search for Device Manager, go into Display Adapters and Right click on the Graphics card to select Update driver software option, on the next screen choose "Browse my computer for driver software", then choose "Let me Pick from a list..." option and from the list select "Standard VGA Graphics adapters. You might need to change the screen resolution of your screen and once done restart the machine again.
Launch Premiere Pro and import the clip to check.
Regards,
Vinay

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Source:        Application Error
Date:          4/27/2015 4:13:02 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
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<System>
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