Adobe Premiere Pro CC 2014 keeps lagging and crashing

My Adobe Premiere Pro CC 2014 keeps lagging and crashing to a point where I cannot do my job. When I open my premiere file, I can work on my timeline for maybe two or three minutes before it lags, freezes, and then finally crashes. I'm at a loss of what exactly is causing my problem because I edit primarily H.264 files and my sequences are not complex in any sense of the word. I've been dealing with this for days and I cannot seem to find a solution. If anyone has any advice please let me know because I am desperate. Thank you.
Specs:
Model Name: Mac Pro
Model Identifier: MacPro6,1
Processor Name: Quad-Core Intel Xeon E5
Processor Speed: 3.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 10 MB
Memory: 16 GB
Boot ROM Version: MP61.0116.B05
SMC Version (system): 2.20f18
Illumination Version: 1.4a6

Hi Dana,
Can you go to File-Project Settings-General and change the video renderer to Software Only Mode.
Check if that works or not.
Are you using any third party plug-in's for Premiere Pro?
Thank You
Arjun

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Updated to Premiere Pro CC 2014 - keeps freezing and crashing

Everything was fine and dandy until I updated to the latest version last week. Now every 10 minutes, or sometimes randomly, my timeline will freeze on a frame and I'll have to restart the program. Other times, it just crashes and gives me the "quit unexpectedly" message.
What's going on and how do I fix? I'm on a Macbook Pro Retina 13" late 2013, 2.8GHz Intel Core i7, 16GB memory, Intel Iris graphics, OSX10.9.4.

I am having the same issue.
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I have the new MAC Pro and I installed Adobe Premiere Pro CC 2014 few days ago.
I have the UltraStudio 4K by BlackMagicDesign connected through ThunderBolt.
BUT...
Premiere Pro CC cannot add it to the device control.

Did you install the UltraStudio Device driver before Adobe Premiere Pro CC 2014 or after it ?
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Premiere Pro CC 2014 playback freezing and crashing with new iMac i7

Using Premiere Pro CC 2014 and having constant playback freezing and software crashes on a brand new iMac i7.
Here are the specs:
iMac i7 4.0GHz 5k Retina
32 GB Ram
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512GB Solid State Drive
I was on chat yesterday with an Adobe tech. Although playback/render settings show the OpenCL option to utilize the AMD graphics card for processing, I was advised to switch to "Software Only" as that card is not supported yet. I had to re-render my 45 minute documentary (which doesn't appear to be any faster than it was on my old 2011 iMac by the way) and it still has the same issues.
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Hi All,
Taking some tips from Kevin Monahan. If you haven't already gone through this list please do so.
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Ensure Adobe preference files are set to read/write
Delete media cache
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
Disable App Nap
Reboot
Best,
Peter Garaway
Adobe
Premiere Pro

Premiere Pro CC 2014 freezes frequently and crashes

Since upgrading from Premiere Pro CC to Premiere Pro CC 2014 my projects crash in regular intervals, which didn't happen before.
All my settings and presets have been pulled across fine, but suddenly relatively slim projects get stuck during editing, rendering or exporting. The progress bar stops, the preview screen freezes and that's it. I can only radically crash the sucker. I did delete all preview files and it improved marginally... only that the time until it froze took a few minutes longer.
I'm on 64bit high-end Windows 7 machine and have never had this problem with previous versions of Premiere Pro.
Very frustrated.

@bendubb37: I'm not the least bit defensive about complaints regarding the stability and general quality of the program. As a quality engineer on the Premiere Pro development team (not a member of the technical support team), I'm quite familiar with many if not most of the problems--both those that are legitimate bugs in our code and those that result from conflicts with OSes, hardware, codecs, other programs, etc. I genuinely appreciate having customers come to this forum to report issues they're having. Such reports sometimes help us identify bugs that we weren't aware of, and they always help us to prioritize bugs to fix based on which issues are biting the most customers and having the greatest impact on their productivity and satisfaction. And naturally I understand the frustration and anger of customers who are wrestling with one problem or another in the program.
What I took issue with was cutco's derision of a perfectly valid troubleshooting step recommended by a technical support agent and his assertions that a) "This community is kind of useless" and b) "Adobe is absent." Cutco graciously acknowledged that he had let his frustration get the best of him.
As to the oft-repeated claim that CC2014 is buggier and less stable than prior versions, I submit that it's a problematic claim to substantiate, at least based on anecdotal personal experience or taking the pulse of this forum & others. There's no question that some customers who enjoyed smooth sailing with an earlier version are experiencing problems with CC2014. But I know for a fact that this release included fixes for a significant number of bugs, including crashers, so many other customers who were having problems with earlier versions are now cruising along without a hitch (or at least without those old, fixed hitches). Alas, those people are not frequenting the forum to sing the praises of CC2014.
My point here is simply that claims about the relative quality of one release versus others can be a distraction from the more important--and much more concrete--fact: a certain number of customers using CC2014 are having Problem X, which didn't happen in CC7.x. The more we can learn about Problem X--and the more clearly we can differentiate X from Y and Z, which may manifest similarly--the sooner we can nail down the cause.
Don't get me wrong: there is an objective trajectory of a product's quality. Unfortunately, even when you have a large pool of data in front of you, the trajectory doesn't lend itself to quantification. You can't simply count the number of deferred bugs, for instance, because not all bugs are equal. You can't even go by the number of known crashers because some are extreme edge cases while others lurk in the path of mainstream workflows. That said, for people like me who spend our working lives trying to deliver the highest quality possible, the trajectory our program's quality is a common topic of discussion.

Adobe Premiere Pro CC 2014 has stopped working

Today I've encounter an issue with Adobe Premiere Pro CC 2014 where it will crash on launch, with the error statement, Adobe Premiere Pro CC 2014.0 has stopped working. I've tried uninstalling, reinstalling, rebooting, uninstalling and reinstalling graphics drivers, with no avail. I was even connected to a tech support member who was helping me when the program crashed and now I can't reconnect with that member. I'm at a loss of what to do but any help would be greatly appreciated
My Computer specs are:
AMD FX-8350 Eight-Core Processor 4.00Ghz
8.00 GB Ram
Nvidia GeForce GTX 570 -driver GeForce 340.52 (7/29/2014)
Windows 7 64-bit.

A variety of issues can cause PPRO to crash on launch. Here are some of them:
a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin.
the graphics driver
having an integrated graphics chip as well as a graphics card. Disabling the integrated chip often fixes this.
having Nvidia CUDA drivers installed on a system with an AMD card
third-party plug-ins
a problem with the cache files.
a problem with the project file (if you're loading a project...)
folders that Premiere writes to being set to read-only
the user not having administrator rights
a conflict/incompatibility with some OS setting
a problem on the licensing/authentication side.
A log file might help identify the cause of the crash. Please right-click 'My Computer', select "Manage," look under 'Event Viewer->Windows Logs->Application' to see if there's an event there from Premiere Pro. If so, copy the contents of that log and paste them here.

How to work on the same project on two machines at the same time and also exchange progress seamlessly using Adobe Premiere Pro CC 2014?

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In all editing softwares, timeline/ sequence sharing is a very common practise when working on multiple machines. Why is it so tedious in CC 2014? Every time we share a sequence between the two machines the media gets doubled and tripled in the project. As a result the project file size is increasing perpetually. Already Premiere CC 2014 is extremely laggy and slow, and this stupid bug is making it more difficult for us to finish our work on time.
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Concurrently working on the same project it requires a specific implementation in all editing programs like Avid's Unity/ ISIS shared storage. That's what you are simply not considering. none of your issues would be any problem if your projects resided on a commonly accessed server or something like that. Check respective hardware solutions.
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First time using Adobe Premiere Pro (and I'm using the trial version). When I try to import an mts video file (and tried to import an mp4 file as well), I get the error: Adobe Premiere Pro CC 2014.2 has stopped working. And then the program crashes. Please help.
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Hi Catherine,
Welcome to the Adobe forums.
Please try the steps mentioned below and check if it works for you.
1. Launch Premiere Pro and create a Project, go to File menu>Project Settings>Renderer and change the Renderer to Software only mode, delete previews if you get a prompt and then try to import the clip.
2. If step 1 fails or the Renderer is already on Software only mode, go to Start Menu and search for Device Manager, go into Display Adapters and Right click on the Graphics card to select Update driver software option, on the next screen choose "Browse my computer for driver software", then choose "Let me Pick from a list..." option and from the list select "Standard VGA Graphics adapters. You might need to change the screen resolution of your screen and once done restart the machine again.
Launch Premiere Pro and import the clip to check.
Regards,
Vinay

Help! I have an Adobe Premiere Pro CC 2014 sequence @ 59.94 fps and need to export the video as 23.976 but the video looks glitchy! Please Help!

Help! I have an Adobe Premiere Pro CC 2014 sequence @ 59.94 fps and need to export the video as 23.976 but the final video render looks glitchy! Please Help!
I made a new sequence at 23.976 and imported my 1280x720 59.94 video into the sequence... when i rendered it out it looks glitchy!
my client is not allowing 1280 x720 59.94 video files they want 29.97 progressive,25,24,or 23.98
Please Help what do i do! where did i go wrong! this is horrible omg!!!! please help!
Thank you!

Nice!
In my export setting i switched the frame rate to 29.97 and it looks good to me!
Thank you!

Rendering white flicker on the program monitor and output video file. How to get rid of this flicker in adobe premiere pro cc 2014?

Hello,
I have been working with long sequences in adobe premiere pro cc 2014. All of sudden, I see white flicker in the program monitor and rendered output too. The flicker does not follow any pattern. It is very random.
How to work around on this?
Regards
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Concurrently working on the same project it requires a specific implementation in all editing programs like Avid's Unity/ ISIS shared storage. That's what you are simply not considering. none of your issues would be any problem if your projects resided on a commonly accessed server or something like that. Check respective hardware solutions.
Mylenium

Adobe Premiere Pro CC 2014 Crashing very often! Please Help!

Hello,
I am currently editing my first feature on Adobe Premiere Pro CC 2014 and it is currently up to date.
I am editing on a iMac 27in, late 2013 brand new computer.
Processor: 3.5 GHz Intel Core i7
Memory 32GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096MB
System: OSX Yosemite V 10.10.1
The project is located on a 8TB G Drive
7200 RPM
High Performance ThunderBolt drive.
Details of the project:
I am currently working on a fine cut of 5K Red Footage that is being cut in the RAW.
I work at 1/2 quality settings and have no lag.
The timeline includes limited stacked video files and various mp3 audio files.
The Problem:
Lately, the program will randomly quit or freeze up 4-5 times during an 5-6 hour edit session.
Many times it is random, however, it seems to happen often if I accidentally click on the end of a clip on the timeline and it goes to switch into trimming mode.
Also, it will randomly go into the "pinwheel of death" out of nowhere followed by "Adobe CC is not responding."
My project file is just about 15MB now.
What is causing this reoccurring problem?
How can I make it happen less? I have scoured the forums and found similar articles but no helpful solutions.
I have recently turned auto save on to save every 2 minutes because there have been more than one occasion where I lost A LOT of work because of this issue.
I am about two weeks out from picture lock delivery and this issue is driving me crazy and loosing me a ton of time.
Please help or let me know if any more additional information can help solve the issue.
I have sent in well over 25 error reports already.
Thanks,
Thomas.

I think I may have found the solution...
I completely removed the Premiere Pro folder under User > Documents > Adobe and so far it seems to have solved the problem.
I of course backed up my projects and than deleted this folder. So far it seems it worked.
I'll know for sure in a day or two, but after constantly crashing, Premiere hasn't crashed for the last 4-5 hours of work.
Goran

Adobe premiere Pro CC 2014.2 has stopped Working

Hey guys,
I can start up my premiere pro CC 2014 but as soon as I choose a project to open, it loads for a second and then I keep getting the same error window that says: Adobe premiere Pro CC 2014.2 has stopped Working
My computer:
Processor: Intel Core i5-2500K CPU @ 3.30Ghz
GPU: AMD Radeon HD 7800 Series
RAM : 16GB
Motherboard: Maximus IV Gene Z
Windows 7 Ultimate - Service pack 1
All my drivers are up to date. If you could help me solve this problem I would be most appreciative!
I have checked the event viewer and found these results:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: atig6txx.dll
P5: 8.14.1.6413
P6: 546e9ebb
P7: c0000005
P8: 00000000000122bf
P9:
P10:
Attached files:
C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014
Analysis symbol:
Rechecking for solution: 0
Report Id: f87a347b-9569-11e4-b338-c86000246990
Report Status: 1
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-06T06:05:20.000000000Z" />
<EventRecordID>24436</EventRecordID>
<Channel>Application</Channel>
<Computer>Vol-Opt</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>atig6txx.dll</Data>
<Data>8.14.1.6413</Data>
<Data>546e9ebb</Data>
<Data>c0000005</Data>
<Data>00000000000122bf</Data>
<Data />
<Data />
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014</Data>
<Data />
<Data>0</Data>
<Data>f87a347b-9569-11e4-b338-c86000246990</Data>
<Data>1</Data>
</EventData>
</Event>

I have a video assignment due this week and I really don't want to have to restart my project on different editing software. I am going to have to ask for a premiere pro refund for this month if I can't get it to work. The software was working fine until 3 days ago. Please help - thanks!

Adobe Premiere Pro CC 2014 crashing

Hello,
I'm using MBP with OS X 10.9.4, 16GB of RAM with two hard drives, 480GB Sandisk SSD and the stock 750GB HDD.
My MBP is Early 2011 (8,2) model with AMD Radeon HD 6750 graphics card along with Intel HD 3000. I'm using external 27" Thunderbolt display with a resolution of 2560x1440. My project is set to use the OpenCL Mercury acceleration.
The video files I'm editing are Apple ProRes 444 sitting on the HDD drive.
My Premiere Pro CC 2014 keeps crashing all the time. Today it crashed 3 times, telling me a serious problem occurred and that Premiere must shut down. It managed to save the work. On the fourth crash, the application simply refused to play any clips, I tried to quit it, but it wouldn't, forcing me to force quit the application.
Another thing I noticed is that once I click on "open project" from the start screen it takes something like 5 sec. before the project appears. It's a small project so it should open immediately, the way it used to open in the past.
If it's relevant, I have only one installed plugin for Premiere and it's Neat Video Pro.
I don't know what's going on but Premiere Pro (CC, the one before CC 2014) used to be rock solid on this machine.
I'd appreciate any help with this issue since obviously something bad is going on.
All best,
Goran

I think I may have found the solution...
I completely removed the Premiere Pro folder under User > Documents > Adobe and so far it seems to have solved the problem.
I of course backed up my projects and than deleted this folder. So far it seems it worked.
I'll know for sure in a day or two, but after constantly crashing, Premiere hasn't crashed for the last 4-5 hours of work.
Goran

Premiere Pro Update Failure: Adobe Premiere Pro CC 2014.0.1 Update Installation failed. Error Code: U44M2P7

Hi,
I can't seem to update Premiere Pro. I get the following message:
Adobe Premiere Pro CC 2014.0.1 Update
Installation failed. Error Code: U44M2P7
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U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Adobe Premiere Pro CC 2014 Will Not Open But other App like Lightroom will..

Hello,
Can someone please help with with this problem!?
I have just purchased Adobe Creative Student Cloud (the full set) and my Adobe Premiere Pro CC 2014 won't open when clicked on... however other App like Lightroom, indesign etc will... Can some explain why this is and help me load it up so i can start editing!
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if you failed to reset the preferences, do it manually - Adobe Premiere Pro Help | Preferences
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Adobe Premiere Pro CC 2014 keeps lagging and crashing

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