Adobe Premiere Pro CC 2014 opens then closes immediatly

Hi, until today Premiere Pro has worked perfectly but when I turned on my computer this morning it tries to open and then instantly closes displaying no error message or anything, just randomly closes.... any help?

Anyone?

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    if you failed to reset the preferences, do it manually - Adobe Premiere Pro Help | Preferences
    also, make sure your graphics card drivers are up-to-date.

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  • Can't Update to Adobe Premiere Pro CC 2014.2

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  • Adobe premiere Pro CC 2014.2 has stopped Working

    Hey guys,
    I can start up my premiere pro CC 2014 but as soon as I choose a project to open, it loads for a second and then I keep getting the same error window that says: Adobe premiere Pro CC 2014.2 has stopped Working
    My computer:
    Processor: Intel Core i5-2500K CPU @ 3.30Ghz
    GPU: AMD Radeon HD 7800 Series
    RAM : 16GB
    Motherboard: Maximus IV Gene Z
    Windows 7 Ultimate - Service pack 1
    All my drivers are up to date. If you could help me solve this problem I would be most appreciative!
    I have checked the event viewer and found these results:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: Adobe Premiere Pro.exe
    P2: 8.2.0.65
    P3: 5486db4a
    P4: atig6txx.dll
    P5: 8.14.1.6413
    P6: 546e9ebb
    P7: c0000005
    P8: 00000000000122bf
    P9:
    P10:
    Attached files:
    C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: f87a347b-9569-11e4-b338-c86000246990
    Report Status: 1
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> 
    - <System> 
    <Provider Name="Windows Error Reporting" />  
    <EventID Qualifiers="0">1001</EventID>  
    <Level>4</Level>  
    <Task>0</Task>  
    <Keywords>0x80000000000000</Keywords>  
    <TimeCreated SystemTime="2015-01-06T06:05:20.000000000Z" />  
    <EventRecordID>24436</EventRecordID>  
    <Channel>Application</Channel>  
    <Computer>Vol-Opt</Computer>  
    <Security />  
    </System>
    - <EventData> 
    <Data />  
    <Data>0</Data>  
    <Data>APPCRASH</Data>  
    <Data>Not available</Data>  
    <Data>0</Data>  
    <Data>Adobe Premiere Pro.exe</Data>  
    <Data>8.2.0.65</Data>  
    <Data>5486db4a</Data>  
    <Data>atig6txx.dll</Data>  
    <Data>8.14.1.6413</Data>  
    <Data>546e9ebb</Data>  
    <Data>c0000005</Data>  
    <Data>00000000000122bf</Data>  
    <Data />  
    <Data />  
    <Data>C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml</Data>  
    <Data>C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014</Data>  
    <Data />  
    <Data>0</Data>  
    <Data>f87a347b-9569-11e4-b338-c86000246990</Data>  
    <Data>1</Data>  
    </EventData>
    </Event>

    I have a video assignment due this week and I really don't want to have to restart my project on different editing software. I am going to have to ask for a premiere pro refund for this month if I can't get it to work. The software was working fine until 3 days ago. Please help - thanks!

  • Adobe Premiere Pro CC 2014 keeps lagging and crashing

    My Adobe Premiere Pro CC 2014 keeps lagging and crashing to a point where I cannot do my job. When I open my premiere file, I can work on my timeline for maybe two or three minutes before it lags, freezes, and then finally crashes. I'm at a loss of what exactly is causing my problem because I edit primarily H.264 files and my sequences are not complex in any sense of the word. I've been dealing with this for days and I cannot seem to find a solution. If anyone has any advice please let me know because I am desperate. Thank you.
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    Hi Dana,
    Can you go to File-Project Settings-General and change the video renderer to Software Only Mode.
    Check if that works or not.
    Are you using any third party plug-in's for Premiere Pro?
    Thank You
    Arjun

  • "Adobe Premiere Pro CC 2014.1 has stopped working"

    I'm on a Windows HP ProDesk PC trying to open a file from my external hard drive that I created on my Macbook Air laptop. When I open the file, I'm able to get past the window that says it's locating the media, it loads the sequence timeline, it loads the project assets panel, and then it crashes: "Adobe Premiere Pro CC 2014.1 has stopped working."
    I've tried running Premiere in compatibility mode (setting to Windows Vista and Windows 7), but that yields the same results. I'm going to attempt to update the graphics card driver to the latest update to see if that does the trick.
    I'm running:
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    Intel Core i5-4570 CPU @ 3.20 GHz
    64 Bit Operating System
    Intel HD Graphics 4600
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    No guarantee that this will work for you, but I went to Intel's website (Intel® Driver Update Utility for graphics drivers) and downloaded the updated driver software. Hope that helps!

  • Adobe Premiere Pro CC 2014.1 (graphic adapter problem)

    "Adobe Premiere Pro CC 2014.1" but I downloaded the trial version; When I run the program, "Adobe Pro could not find any capable video play modules. Plasa video display drivers update ans start again" as a window opens.
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    I need your help in solving the problem.
    Goodbye ..
    "Adobe Premier Pro CC 2014.1" deneme sürümünü indirdim ama; Programı çalıştırdığımda, "Adobe Pro could not find any capable video play modules. Plase update video display drivers ans start again" şeklinde bir pencere açılıyor.
    Daha sonra program kapanıyor.
    Problemin çözümü konusunda yardımınıza ihtiyacım var.
    Hoşçakalın..

    Dual video problems - Do you have dual graphics adapters?
    Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
    IF YES, read below
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

  • Adobe Premiere Pro no longer opening on my Mac

    I have Adobe Premiere Pro CC 2014 on my Mac. My monthly subscription doesn't end until late November. I've been using Adobe Premiere Pro for over a month with no problems; lately, the playback has been slower, but I figured this was due to my slow hard drive/ larger media files/increased use of effects (and this may be the case, but I figured I'd mention this if there is a connection). The main problem is that Adobe Premiere Pro just WON'T open. The main screen opens up but every time it freezes at "Loading ExporterQuickTimeHost.bundle", as you can see in the screen shot. I then always need to force quit the application..... I urgently need a fix to this problem.

    Not sure if these will help, but the only links I have
    Quicktime errors http://forums.adobe.com/message/4545437
    ExporterQuickTimeHost QT Version http://forums.adobe.com/thread/1109614

  • Adobe premiere pro cc 2014.2 has stopped working error 1000

    I'm about to throw this desktop across the room. Please someone help me. When I was using this last week, it would close all of a sudden after a while. Now, it does it so quickly I can only save once. Can anyone help? It's going down hill and I've got deadlines.
    Thanks in advance,
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    Adobe Premiere Pro CC 2014.2 is the version I am on.
    I am up to date on all updates.
    Windows 7 64 bit Enterprise
    It stops working with anything I do.
    This is the error message I get in the application log:
    Log Name:      Application
    Source:        Application Error
    Date:          4/27/2015 4:13:02 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      USDOE0042087DT.BECHTELJACOBS.ORG
    Description:
    Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
    Faulting module name: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7
    Exception code: 0xc0000005
    Fault offset: 0x00000000000016a0
    Faulting process id: 0x13a8
    Faulting application start time: 0x01d0812687cc6c6e
    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
    Faulting module path: C:\Windows\system32\devenum.dll
    Report Id: cde2b72f-ed19-11e4-be69-005056c00008
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-04-27T20:13:02.000000000Z" />
        <EventRecordID>696921</EventRecordID>
        <Channel>Application</Channel>
        <Computer>USDOE0042087DT.BECHTELJACOBS.ORG</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Adobe Premiere Pro.exe</Data>
        <Data>8.2.0.65</Data>
        <Data>5486db4a</Data>
        <Data>devenum.dll</Data>
        <Data>6.6.7600.16385</Data>
        <Data>4a5bded7</Data>
        <Data>c0000005</Data>
        <Data>00000000000016a0</Data>
        <Data>13a8</Data>
        <Data>01d0812687cc6c6e</Data>
        <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
        <Data>C:\Windows\system32\devenum.dll</Data>
        <Data>cde2b72f-ed19-11e4-be69-005056c00008</Data>
      </EventData>
    </Event>

  • Adobe Premiere Pro CC 2014.2 Trial Version  - Error when importing mts and mp4 video files

    First time using Adobe Premiere Pro (and I'm using the trial version).  When I try to import an mts video file (and tried to import an mp4 file as well), I get the error: Adobe Premiere Pro CC 2014.2 has stopped working.  And then the program crashes. Please help.
    My computer specs: Windows 7 with Service Pack 1,Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.2GHz, RAM: 4.00 GB, System type: 64-bit

    Hi Catherine,
    Welcome to the Adobe forums.
    Please try the steps mentioned below and check if it works for you.
    1. Launch Premiere Pro and create a Project, go to File menu>Project Settings>Renderer and change the Renderer to Software only mode, delete previews if you get a prompt and then try to import the clip.
    2. If step 1 fails or the Renderer is already on Software only mode, go to Start Menu and search for Device Manager, go into Display Adapters and Right click on the Graphics card to select Update driver software option, on the next screen choose "Browse my computer for driver software", then choose "Let me Pick from a list..." option and from the list select "Standard VGA Graphics adapters. You might need to change the screen resolution of your screen and once done restart the machine again.
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  • Adobe Premiere Pro CC 2014.0 has stopped working & Adobe QT32 Server CC 2014.0 has stopped working

    Hello,
    I just installed Adobe Premiere Pro CC 2014 as trial to see if its working on my system but as soon as i launch it, it crashes with the following errors on splash screen: Adobe Premiere Pro CC 2014.0 has stopped working followed by Adobe QT32 Server CC 2014.0 has stopped working.
    System Info:
    Windows x64 bit
    16GB RAM
    Intel Core i7-4770 CPU @ 3.40GHz 3.39GHz
    NVIDIA GeForze GTX 660 (fully updated)
    I turned off Windows 7 Sync Center (suggested in adobe forums) but it didn't help.
    I tried running it as administrator, and playing with the permissions but nothing helped.
    Please help me with my problem.
    Thank you,
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    I have the same problem too.
    I try format pc ans reinstall win7 64 bits totally clean, but nothing...
    Drivers are update, intel i7,nvidia gtx 760,all works fine in all aplications and games.
    When open media encoder or premiere or after effects crash is startup and show message adobeqt 32 stoped.
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    I think what adobe cc 2104 fails hards and adobe needs fix this.
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  • Adobe premiere pro cc 2014 - constantly crashing

    Naturally, my project is under deadline..
    My system is running OS X 10.9.4 (13E28)
    late-2012 MacBook Pro Retina
    2.6 GHz Intel Core i7
    16GB 1600 MHz DDR3
    Intel HD Graphics 4000
    NVIDIA GeForce GT 650M
    768Gb Flash Hard Drive
    My project consists of DSLR footage (h.264 compressed files) and Zoom H4N Audio (.WAV files)
    Even after spending most of Thursday and Friday on the phone with Adobe support; deleted all files from media cache, re-imported project, waited for premiere to re-conformed footage, etc..
    ...I still find my project loading sluggishly.. like it takes 15 minutes until video clips in the sequence will fully loads & appear in the project window... it becomes momentarily operable before quickly becoming inoperable as the video and audio no longer playback or respond to the cursor.
    At that point  (when playback no longer works) I can still save the project.
    It seems as though the software loses the dynamic link between the footage as it completely goes black.
    Then when I try to exit Premiere CC 2014.. the program locks up and crashes with no report.
    The crash reports I have are from a few days ago when they first began and before they stooped generating reports.
    Majority of the errors were:
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    It also crashed a few times with the following errors:
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff5fbfdef0
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
    Any help would be greatly appreciated!

    First I must say.. ADOBE PREMIERE PRO CC 2014 is glitchy as hell (and in my three weeks editing a documentary or rather two weeks bc I lost an entire week due to this issue) I have come to learn and identify some workaround solutions..
    Here is what I originally wrote after speaking to five different Adobe engineers...
    It is only an issue with PrCC2014 and the temporary solution before the upcoming update is to...
    1) Go into Preferences... Audio... and UNCHECK the box next to "Maintain pitch while shuttling."
    [this is a new feature in PrCC2014 that is processor intensive, causes audio dropouts, and is a major player in why the playback suffers]
    2) Go into your sequences settings for each sequence you have for DSLR footage and change the Editing Mode preset to "CUSTOM"
    3) Next scroll down to Video Previews and change the preview file format to "QuickTime" and the codec to "Animation."
    4) Uncheck the box  next to "Composite  in Linear Color (requires GPU acceleration or max render quality).
    [this is another new feature that is also processor intensive & is also a key suspect to the problem]
    THE KEY TO FIXING (temporarily) THE BEHAVIOR
    When your computer begins to show signs of the glitchy - sluggish playback behavior..
    Stop.. go back into your SEQUENCE SETTINGS and change it to a different EDITING MODE (only temporarily) and click OK.
    You could change yours from ProRes to CUSTOM (as indicated in step #3)
    Next a prompt will pop up asking you...
    Click okay then immediately go back to SEQUENCE SETTINGS and change it back to your original setting, in your case, ProRes.
    Somehow, by DELETING those PREVIEW FILES it essentially resets the issue... until the dreaded glitchy behavior returns.
    I have had luck with this trick and hopefully you will too..
    Cheers!

  • Adobe Premiere Pro CC 2014.2 Unusuable - Crash

    Hi, just updated to Premier Pro CC 2014.2, and it's unusuable.
    Drivers all updated, Windows 7 Pro. Intel Core i7 8GB Ram 64 bit
    Application crashes within usually 1-2 minutes of launch at random moments:
    Import transparent PNG 900px wide - instant crash
    Import non transparent PNG similar size - no instant crash, can add transitions, but crashes within 2 mins
    Import video sequence - instant crash on preview in media browser
    Create colour matte - instant crash
    Examples as follows:
    Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0000000000000004
    Faulting process id: 0x1ff8
    Faulting application start time: 0x01d0297d48ce56a9
    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
    Faulting module path: unknown
    Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
    Faulting module name: igdrcl64.dll, version: 10.18.10.3960, time stamp: 0x54299cb8
    Exception code: 0x40000015
    Fault offset: 0x00000000000b7a16
    Faulting process id: 0x83c
    Faulting application start time: 0x01d0297bd75304ee
    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
    Faulting module path: C:\Windows\system32\igdrcl64.dll

    Hey Nick,
    I had exactly the same problem. Crashes after 1-2 minutes of random activities.
    I ended up going down to 2014.0 and then upgrading to 2014.1. Everything is working perfectly now.
    If you are interested to do the same you can go here to get 2014.0: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
    And then here for the upgrades: All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
    Make sure you read the instructions carefully. The 2014.0 link does not work unless you follow the steps.
    Here are my specs and error.
    Win8.1,  2x Gforce Titan Black, Intel i7-4960X @ 3.60GHz, 64GB
    Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
    Faulting module name: ntdll.dll, version: 6.3.9600.17476, time stamp: 0x54516b13
    Exception code: 0xc0000005
    Fault offset: 0x0000000000037049
    Faulting process id: 0xc54
    Faulting application start time: 0x01d028ef6b52f9d8
    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: bd89d792-94e2-11e4-828a-54271e6b4262
    Faulting package full name:
    Faulting package-relative application ID:

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