Adobe Premiere Pro CC 2014 operating very slowly

A colleague of mine is editing a documentary.  The entire length of the timeline is about 90 minutes.  Every keystroke within Premiere is painfully slow.  The computer operates outside of Premiere normally.
Is there something we could do to optimize her experience with Premiere?  She is an Avid and Final Cut user and has never experienced this type of sluggish behavior with documentaries before.
Here are her specs:
Project specs: (she is not ready to consolidate the project at this time)

Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Similar Messages

  • Adobe Premiere Pro CC 2014 Crashing very often! Please Help!

    Hello,
    I am currently editing my first feature on Adobe Premiere Pro CC 2014 and it is currently up to date.
    I am editing on a iMac 27in, late 2013 brand new computer.
    Processor: 3.5 GHz Intel Core i7
    Memory 32GB 1600 MHz DDR3
    Graphics: NVIDIA GeForce GTX 780M 4096MB
    System: OSX Yosemite V 10.10.1
    The project is located on a 8TB G Drive
    7200 RPM
    High Performance ThunderBolt drive.
    Details of the project:
    I am currently working on a fine cut of 5K Red Footage that is being cut in the RAW.
    I work at 1/2 quality settings and have no lag.
    The timeline includes limited stacked video files and various mp3 audio files.
    The Problem:
    Lately, the program will randomly quit or freeze up 4-5 times during an 5-6 hour edit session.
    Many times it is random, however, it seems to happen often if I accidentally click on the end of a clip on the timeline and it goes to switch into trimming mode. 
    Also, it will randomly go into the "pinwheel of death" out of nowhere followed by "Adobe CC is not responding."
    My project file is just about 15MB now.
    What is causing this reoccurring problem?
    How can I make it happen less?  I have scoured the forums and found similar articles but no helpful solutions.
    I have recently turned auto save on to save every 2 minutes because there have been more than one occasion where I lost A LOT of work because of this issue.
    I am about two weeks out from picture lock delivery and this issue is driving me crazy and loosing me a ton of time.
    Please help or let me know if any more additional information can help solve the issue.
    I have sent in well over 25 error reports already.
    Thanks,
    Thomas.

    I think I may have found the solution...
    I completely removed the Premiere Pro folder under User > Documents > Adobe and so far it seems to have solved the problem.
    I of course backed up my projects and than deleted this folder. So far it seems it worked.
    I'll know for sure in a day or two, but after constantly crashing, Premiere hasn't crashed for the last 4-5 hours of work.
    Goran

  • How to work on the same project on two machines at the same time and also exchange progress seamlessly using Adobe Premiere Pro CC 2014?

    We are working on a film project on Adobe Premiere Pro CC 2014. Two editors are working on the same film project (same pproj file ) on two machines. As a result the bin structure and the file structure is exactly the same. We even bought two licenses for the respective machines to make matters simple (at least we thought it would).
    Now when we share a sequence between the two machines, every time we have to import and re-link media. Also each sequence import comes with its own set of files, which are actually already present in the project. Basically the new sequences are looking to re-link the media to the original/ source files only and are completely ignoring the file structure present in the project.
    In all editing softwares, timeline/ sequence sharing is a very common practise when working on multiple machines. Why is it so tedious in CC 2014? Every time we share a sequence between the two machines the media gets doubled and tripled in the project. As a result the project file size is increasing perpetually. Already Premiere CC 2014 is extremely laggy and slow, and this stupid bug is making it more difficult for us to finish our work on time.
    Has anybody ever faced this issue? How do we solve it? We are willing to try out any workflow that you can suggest.

    Concurrently working on the same project it requires a specific implementation in all editing programs like Avid's Unity/ ISIS shared storage. That's what you are simply not considering. none of your issues would be any problem if your projects resided on a commonly accessed server or something like that. Check respective hardware solutions.
    Mylenium

  • Adobe premiere pro cc 2014 - constantly crashing

    Naturally, my project is under deadline..
    My system is running OS X 10.9.4 (13E28)
    late-2012 MacBook Pro Retina
    2.6 GHz Intel Core i7
    16GB 1600 MHz DDR3
    Intel HD Graphics 4000
    NVIDIA GeForce GT 650M
    768Gb Flash Hard Drive
    My project consists of DSLR footage (h.264 compressed files) and Zoom H4N Audio (.WAV files)
    Even after spending most of Thursday and Friday on the phone with Adobe support; deleted all files from media cache, re-imported project, waited for premiere to re-conformed footage, etc..
    ...I still find my project loading sluggishly.. like it takes 15 minutes until video clips in the sequence will fully loads & appear in the project window... it becomes momentarily operable before quickly becoming inoperable as the video and audio no longer playback or respond to the cursor.
    At that point  (when playback no longer works) I can still save the project.
    It seems as though the software loses the dynamic link between the footage as it completely goes black.
    Then when I try to exit Premiere CC 2014.. the program locks up and crashes with no report.
    The crash reports I have are from a few days ago when they first began and before they stooped generating reports.
    Majority of the errors were:
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    It also crashed a few times with the following errors:
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff5fbfdef0
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
    Any help would be greatly appreciated!

    First I must say.. ADOBE PREMIERE PRO CC 2014 is glitchy as hell (and in my three weeks editing a documentary or rather two weeks bc I lost an entire week due to this issue) I have come to learn and identify some workaround solutions..
    Here is what I originally wrote after speaking to five different Adobe engineers...
    It is only an issue with PrCC2014 and the temporary solution before the upcoming update is to...
    1) Go into Preferences... Audio... and UNCHECK the box next to "Maintain pitch while shuttling."
    [this is a new feature in PrCC2014 that is processor intensive, causes audio dropouts, and is a major player in why the playback suffers]
    2) Go into your sequences settings for each sequence you have for DSLR footage and change the Editing Mode preset to "CUSTOM"
    3) Next scroll down to Video Previews and change the preview file format to "QuickTime" and the codec to "Animation."
    4) Uncheck the box  next to "Composite  in Linear Color (requires GPU acceleration or max render quality).
    [this is another new feature that is also processor intensive & is also a key suspect to the problem]
    THE KEY TO FIXING (temporarily) THE BEHAVIOR
    When your computer begins to show signs of the glitchy - sluggish playback behavior..
    Stop.. go back into your SEQUENCE SETTINGS and change it to a different EDITING MODE (only temporarily) and click OK.
    You could change yours from ProRes to CUSTOM (as indicated in step #3)
    Next a prompt will pop up asking you...
    Click okay then immediately go back to SEQUENCE SETTINGS and change it back to your original setting, in your case, ProRes.
    Somehow, by DELETING those PREVIEW FILES it essentially resets the issue... until the dreaded glitchy behavior returns.
    I have had luck with this trick and hopefully you will too..
    Cheers!

  • "Adobe Premiere Pro CC 2014.1 has stopped working"

    I'm on a Windows HP ProDesk PC trying to open a file from my external hard drive that I created on my Macbook Air laptop. When I open the file, I'm able to get past the window that says it's locating the media, it loads the sequence timeline, it loads the project assets panel, and then it crashes: "Adobe Premiere Pro CC 2014.1 has stopped working."
    I've tried running Premiere in compatibility mode (setting to Windows Vista and Windows 7), but that yields the same results. I'm going to attempt to update the graphics card driver to the latest update to see if that does the trick.
    I'm running:
    Windows 7 Professional, Service Pack 1
    Intel Core i5-4570 CPU @ 3.20 GHz
    64 Bit Operating System
    Intel HD Graphics 4600
    Any assistance would be greatly appreciated!

    No guarantee that this will work for you, but I went to Intel's website (Intel® Driver Update Utility for graphics drivers) and downloaded the updated driver software. Hope that helps!

  • Rendering white flicker on the program monitor and output video file. How to get rid of this flicker in adobe premiere pro cc 2014?

    Hello,
    I have been working with long sequences in adobe premiere pro cc 2014. All of sudden, I see white flicker in the program monitor and rendered output too. The flicker does not follow any pattern. It is very random.
    How to work around on this?
    Regards
    Naveen Alle

    Concurrently working on the same project it requires a specific implementation in all editing programs like Avid's Unity/ ISIS shared storage. That's what you are simply not considering. none of your issues would be any problem if your projects resided on a commonly accessed server or something like that. Check respective hardware solutions.
    Mylenium

  • Premiere Pro Update Failure: Adobe Premiere Pro CC 2014.0.1 Update Installation failed. Error Code: U44M2P7

    Hi,
    I can't seem to update Premiere Pro. I get the following message:
    Adobe Premiere Pro CC 2014.0.1 Update
    Installation failed. Error Code: U44M2P7
    Have tried the patch, no dice. Need to avoid re-install.
    Would like an Adobe staff member to step up and help out on this.
    Thanks

    U44.. update error http://forums.adobe.com/thread/1289956 may help
    -more U44.. discussion http://forums.adobe.com/thread/1275963
    -http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
    -http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
    or
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Adobe Premiere Pro CC 2014 Will Not Open But other App like Lightroom will..

    Hello,
    Can someone please help with with this problem!?
    I have just purchased Adobe Creative Student Cloud (the full set) and my Adobe Premiere Pro CC 2014 won't open when clicked on... however other App like Lightroom, indesign etc will... Can some explain why this is and help me load it up so i can start editing!
    Thank you,
    George

    if you failed to reset the preferences, do it manually - Adobe Premiere Pro Help | Preferences
    also, make sure your graphics card drivers are up-to-date.

  • Can't Update to Adobe Premiere Pro CC 2014.2

    Hello All,
    I've been trying to update Premiere Pro CC 2014.0 to Adobe Premiere Pro CC 2014.2 on my PC. Adobe Creative Cloud Desktop App is telling me it's up to date, which is incorrect.
    I followed all of the instructions on the help page entitled "Creative Cloud desktop applications listed as up-to-date when they aren't installed" (here: CC desktop lists applications as "Up to Date" when not installed). The issue continues.
    I need to open a project file saved in the most updated version of Premiere, so the issue is urgent for me. Any advice is welcome. Thanks!

    Hi Michael,
    I had a similar issue. I fixed it by signing out, then signing in to CC: Sign out, Sign in | Creative Cloud Desktop app
    See if it works.
    Thanks,
    Kevin

  • Problem update Adobe Premiere Pro CC(2014)

    Hello,
    when I try to update Adobe Premiere Pro CC 2014 the system give me this error "Unable to extract the downloaded files. To download please selected try again. (U44M1L210)
    Nicolò

    We can't know anything. You have not provided any system info or the detailed error report from the "Learn more/ More info" link.
    Mylenium

  • Adobe premiere pro cc 2014.2 has stopped working error 1000

    I'm about to throw this desktop across the room. Please someone help me. When I was using this last week, it would close all of a sudden after a while. Now, it does it so quickly I can only save once. Can anyone help? It's going down hill and I've got deadlines.
    Thanks in advance,
    Leslie

    Adobe Premiere Pro CC 2014.2 is the version I am on.
    I am up to date on all updates.
    Windows 7 64 bit Enterprise
    It stops working with anything I do.
    This is the error message I get in the application log:
    Log Name:      Application
    Source:        Application Error
    Date:          4/27/2015 4:13:02 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      USDOE0042087DT.BECHTELJACOBS.ORG
    Description:
    Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
    Faulting module name: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7
    Exception code: 0xc0000005
    Fault offset: 0x00000000000016a0
    Faulting process id: 0x13a8
    Faulting application start time: 0x01d0812687cc6c6e
    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
    Faulting module path: C:\Windows\system32\devenum.dll
    Report Id: cde2b72f-ed19-11e4-be69-005056c00008
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-04-27T20:13:02.000000000Z" />
        <EventRecordID>696921</EventRecordID>
        <Channel>Application</Channel>
        <Computer>USDOE0042087DT.BECHTELJACOBS.ORG</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Adobe Premiere Pro.exe</Data>
        <Data>8.2.0.65</Data>
        <Data>5486db4a</Data>
        <Data>devenum.dll</Data>
        <Data>6.6.7600.16385</Data>
        <Data>4a5bded7</Data>
        <Data>c0000005</Data>
        <Data>00000000000016a0</Data>
        <Data>13a8</Data>
        <Data>01d0812687cc6c6e</Data>
        <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
        <Data>C:\Windows\system32\devenum.dll</Data>
        <Data>cde2b72f-ed19-11e4-be69-005056c00008</Data>
      </EventData>
    </Event>

  • Adobe premiere Pro CC 2014.2 has stopped Working

    Hey guys,
    I can start up my premiere pro CC 2014 but as soon as I choose a project to open, it loads for a second and then I keep getting the same error window that says: Adobe premiere Pro CC 2014.2 has stopped Working
    My computer:
    Processor: Intel Core i5-2500K CPU @ 3.30Ghz
    GPU: AMD Radeon HD 7800 Series
    RAM : 16GB
    Motherboard: Maximus IV Gene Z
    Windows 7 Ultimate - Service pack 1
    All my drivers are up to date. If you could help me solve this problem I would be most appreciative!
    I have checked the event viewer and found these results:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: Adobe Premiere Pro.exe
    P2: 8.2.0.65
    P3: 5486db4a
    P4: atig6txx.dll
    P5: 8.14.1.6413
    P6: 546e9ebb
    P7: c0000005
    P8: 00000000000122bf
    P9:
    P10:
    Attached files:
    C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: f87a347b-9569-11e4-b338-c86000246990
    Report Status: 1
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> 
    - <System> 
    <Provider Name="Windows Error Reporting" />  
    <EventID Qualifiers="0">1001</EventID>  
    <Level>4</Level>  
    <Task>0</Task>  
    <Keywords>0x80000000000000</Keywords>  
    <TimeCreated SystemTime="2015-01-06T06:05:20.000000000Z" />  
    <EventRecordID>24436</EventRecordID>  
    <Channel>Application</Channel>  
    <Computer>Vol-Opt</Computer>  
    <Security />  
    </System>
    - <EventData> 
    <Data />  
    <Data>0</Data>  
    <Data>APPCRASH</Data>  
    <Data>Not available</Data>  
    <Data>0</Data>  
    <Data>Adobe Premiere Pro.exe</Data>  
    <Data>8.2.0.65</Data>  
    <Data>5486db4a</Data>  
    <Data>atig6txx.dll</Data>  
    <Data>8.14.1.6413</Data>  
    <Data>546e9ebb</Data>  
    <Data>c0000005</Data>  
    <Data>00000000000122bf</Data>  
    <Data />  
    <Data />  
    <Data>C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml</Data>  
    <Data>C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014</Data>  
    <Data />  
    <Data>0</Data>  
    <Data>f87a347b-9569-11e4-b338-c86000246990</Data>  
    <Data>1</Data>  
    </EventData>
    </Event>

    I have a video assignment due this week and I really don't want to have to restart my project on different editing software. I am going to have to ask for a premiere pro refund for this month if I can't get it to work. The software was working fine until 3 days ago. Please help - thanks!

  • Adobe Premiere Pro CC 2014 has stopped working

    Today I've encounter an issue with Adobe Premiere Pro CC 2014 where it will crash on launch, with the error statement, Adobe Premiere Pro CC 2014.0 has stopped working. I've tried uninstalling, reinstalling, rebooting, uninstalling and reinstalling graphics drivers, with no avail. I was even connected to a tech support member who was helping me when the program crashed and now I can't reconnect with that member. I'm at a loss of what to do but any help would be greatly appreciated
    My Computer specs are:
    AMD FX-8350 Eight-Core Processor 4.00Ghz
    8.00 GB Ram
    Nvidia GeForce GTX 570 -driver GeForce 340.52 (7/29/2014)
    Windows 7 64-bit.

    A variety of issues can cause PPRO to crash on launch. Here are some of them:
    a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin.
    the graphics driver
    having an integrated graphics chip as well as a graphics card. Disabling the integrated chip often fixes this.
    having Nvidia CUDA drivers installed on a system with an AMD card
    third-party plug-ins
    a problem with the cache files.
    a problem with the project file (if you're loading a project...)
    folders that Premiere writes to being set to read-only
    the user not having administrator rights
    a conflict/incompatibility with some OS setting
    a problem on the licensing/authentication side.
    A log file might help identify the cause of the crash. Please right-click 'My Computer', select "Manage," look under 'Event Viewer->Windows Logs->Application' to see if there's an event there from Premiere Pro. If so, copy the contents of that log and paste them here.

  • Adobe Premiere Pro CC 2014 compatible with Nvidia 970 GTX?

    Good afternoon.
    I'm an owner of a GIGABYTE Nvidia 660 GTX Ti OC 2GB. The card is detected by Adobe Premiere Pro CC 2014 (Even though,i think,it said that it's not listed or something but will work under my own risk..Is there a way to check if it's certified/supported via my own program and NOT the typical "This is the list of supported GPUs"?)
    Anyways,i was thinking of buying one of the new 970GTX cards to game on better,but also to make full advantage of it's properties to do much more faster encoding/exporting (you know,create a H.264 MP4 720p@29,97FPS file) than my actual 660GTX card with Adobe Premiere Pro CC 2014.
    The thing is,any owner of such card (GIGABYTE,MSI,doesn't matter) have tried to launch Adobe Premiere Pro CC 2014 and export stuff by using the GPU's full potential to make everything faster?.. Because i have this fear of "Getting the newest n greatest Nvidia card so far and in the end see/notice it'll not work with Premiere Pro CC 2014"
    ....Can somebody please help me with this big fear of mine,please?
    Thanks in advance
    DV

    Locked... duplicate discussion... see GTX 970 and Premiere Pro

  • Adobe Premiere Pro CC 2014.2 Trial Version  - Error when importing mts and mp4 video files

    First time using Adobe Premiere Pro (and I'm using the trial version).  When I try to import an mts video file (and tried to import an mp4 file as well), I get the error: Adobe Premiere Pro CC 2014.2 has stopped working.  And then the program crashes. Please help.
    My computer specs: Windows 7 with Service Pack 1,Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.2GHz, RAM: 4.00 GB, System type: 64-bit

    Hi Catherine,
    Welcome to the Adobe forums.
    Please try the steps mentioned below and check if it works for you.
    1. Launch Premiere Pro and create a Project, go to File menu>Project Settings>Renderer and change the Renderer to Software only mode, delete previews if you get a prompt and then try to import the clip.
    2. If step 1 fails or the Renderer is already on Software only mode, go to Start Menu and search for Device Manager, go into Display Adapters and Right click on the Graphics card to select Update driver software option, on the next screen choose "Browse my computer for driver software", then choose "Let me Pick from a list..." option and from the list select "Standard VGA Graphics adapters. You might need to change the screen resolution of your screen and once done restart the machine again.
    Launch Premiere Pro and import the clip to check.
    Regards,
    Vinay

Maybe you are looking for