Adobe Premiere Pro CS5 for Mac-installation problem

I have recently bought Adobe Premiere Pro CS5 as an upgrade (for Mac) and after I enter the serial number during installation it asks me for a serial number of a qualifying product, listing three: Premiere Elements 4, 7 or 8. I only have Premiere Elements 9. I would be happy to buy the aforementioned products except several sources suggest that PE8 was never produced for Mac. Any ideas of what I can do?

Get in touch with support and they'll guide you through teh steps and provide the necessary codes.
Mylenium

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Adobe Premiere Pro CS5 for Mac problem

I have recently bought Adobe Premiere Pro CS5 as an upgrade (for Mac) and after I enter the serial number during installation it asks me for a serial number of a qualifying product, listing three: Premiere Elements 4, 7 or 8. I only have Premiere Elements 9. I would be happy to buy the aforementioned products except several sources suggest that PE8 was never produced for Mac. Any ideas of what I can do?

Return it. CS5 has not been sold for more than 1 year. Instead get CS6.

Adobe Premiere Pro CS5.5 Family Installation problem!

Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 18 error(s), 32 warning(s)
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW034: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {4058E728-84D8-45CE-8E2D-5F35BD6659A1} Adobe Extension Manager CS5.5 5.5.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 -----------
WARNING: DW034: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {4058E728-84D8-45CE-8E2D-5F35BD6659A1} Adobe Extension Manager CS5.5 5.5.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {CE75F5DB-8CA3-4E84-A30E-AF9160006105} Adobe Player for Embedding x64 3.1 3.101.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Program Files\Common Files\Adobe\APE\3.101\NPSWF32.dll'(Seq 6)
ERROR: Error code: 1(Seq 6)
----------- Payload: {7F9C94CD-0BAC-4F8F-8990-6A5886F4D550} Required Common Fonts Installation x64 1.0.0.0 -----------
ERROR: DF040: Failed to add Font 'C:\Windows\Fonts\KozGoPro-Bold.otf'. Error: 2(Seq 14)
ERROR: DW063: Command ARKFontCommand failed.(Seq 14)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW034: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {0497EAED-70DA-4BBE-BEB3-AF77FD8788EA} Adobe Premiere Pro CS5.5 Family 5.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Premiere Pro CS5.5 Support: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Story: Install failed
ERROR: DW050: - AdobeCMaps x64 CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - Adobe Premiere Pro CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: Install failed
any1 got any idea what is causing that!? I also tried to install creative suite cs5.5 but i got same errors... i'm trying to install trial version
I'm on windows 7 ultimate sp1 x64

I found a couple errors in your install log.
First you had error DW063 which as you saw refers you to Install log error "Error committing command" | Creative Suite 5, CS5.5. You mentioned the document said to reinstall. If you review the solution it is suggesting there may be a conflict with a previous version being installed. Do you have any previous versions of the Creative Suite installed? If so the document is suggesting you remove those.
The second error is DF037 which points us to document Install log "Exit 6" or "Exit 7" read, write system file errors | Creative Suite 5, CS5.5. This document is basically stating you have permission issues under your current user account and the installer is having problems writing files to your hard drive.
If you would like you are welcome to look at the log files as well. I would recommend you review the following documents for information about reviewing the installation logs:
Troubleshoot CS5 and CS5.5 installation with install logs
Installation, launch log errors | Creative Suite 5, CS5.5
Please feel free to respond back to this thread if you have any questions about the solutions offered within these documents.

Re: Adobe Premiere Pro CS5.5 Family Installation problem!

I have the same problem with adobe master suite.. but that wasnt another instalation... i had formated my pc ... install windows.... made some main updates and after install the MS and I´m having problens... should I unisnstall with revo clean the registry and try it again :::??? ¬¬

EdduVaz did you receive an error message while installing? Which version of Windows are you using?

Final Cut Pro 7 keyboard shortcuts for Adobe Premiere Pro CS5 for Windows

Attached is the file that contains the Final Cut Pro 7 keyboard shortcut set for Adobe Premiere Pro CS5 for Windows.
This file was mistakenly left out of the Premiere Pro CS5 installer, so people who tried to switch to this keyboard shortcut set were unable to do so.
Unzip the file and then install the .kys file by copying it here:
C:\Program Files\Adobe\Adobe Premiere Pro CS5\Keyboard Shortcuts\en_US
(where C:\ may be replaced by the a different volume if you installed somewhere other than the C drive, and en_US may be replaced by another locale ID)
This file was included in the Premiere Pro CS5.5 installer, so manually installing this file is only necessary for Premiere Pro CS5.
For information about keyboard shortcuts, including how to customize them, see this page:
"Keyboard shortcuts"

By the way, Mac users don't need to update this file, it's for Windows users only.

How to download Adobe Premiere pro CS5 for windows to my new imac 27 inch

How to download Adobe Premiere pro CS5 for windows to my new imac 27 inch

IMHO Windows would be the place to start.
Why do you want to load CS5 for Windows?
Adobe does produce a version of CS5 that runs on OS X so that it would not be necessary for you to have to screw around with Windows. Personally that would be the way to go and avoid the hassles of Windows.
Allan

How can I down a Adobe Premiere Pro CS6 for mac on a computer with windows7 system?

How can I down a Adobe Premiere Pro CS6 for mac on a computer with windows7 system?
Explanations with pics will be better.
Thanks.

Not sure what you are asking. A download is a download. what you do with the file afterwards is entirely up to you. If you mean to install Mac software on Win, then no, this can't be done. Furthermore you also would have to have a proper Win serial.
Order an Adobe product platform swap or language swap
Mylenium

Adobe Premiere Pro CC for mac - Lens Distortion

I do not have lens distortion option in video effects. Apparently this is not included in mac version of Premiere Pro CC. Where can I get this plugin? Or is there another way of doing this? Any help would be hugely appreciated. Thanks.

Take your Time Machine and rewind your system to before you installed CC. Problem solved. Specifically, rewind your HD/Library/Application Support/Adobe and user/Library/Application Support/Adobe folders and see if that fixes it. It fixed a wonky AE CS6 I had earlier this week (completely unrelated to CC)
Keep with CS6 until the first updates to CC roll out.
(And don't ever upgrade a critical app mid-project. I know you know that's a huge professional no-no. You had a system that worked just fine.)

Can you transfer files in Adobe Premiere Pro CS5 from a Mac computer to a PC that also has Adobe

I am looking into buying Adobe Premiere Pro CS5 for my iMac computer, because the guy that I am going to help out is in another state, using Adobe Premiere Pro CS5 on his PC, we will both be editing video to be featured on the Pursuit channel. My question is will we be able to open up each other's video files, seeing that I am on a iMac and he is on a PC if we are both using Adobe Premiere Pro CS5? Right now I am using Final Cut Pro X, and he can't read my files, the codecs won't work he says. Please help this is driving me crazy

Yes, project files are cross-platform. There are a few caveats, described here:
"Cross-platform considerations"

While installing Adobe Premiere Elements 10 for Mac my installation encountered errors.

While installing Adobe Premiere Elements 10 for Mac my installation encountered errors. Got about 42% and then crashed with an Exit error Code 7.
The summary says:
DW036: Payload cannot be installed due to dependent operation failure.
I have screengrabs:

This is the correct forum http://forums.adobe.com/community/premiere_elements
And, some information to help with install problems
http://www.adobe.com/support/contact
In the US - Adobe General support 800-833-6687 M-F 5am-7pm Pacific
In the US - Adobe Install Problems 800-642-3623
In the US - Adobe Activation 866-772-3623 Open 24/7
and
New forum for Download & Install & Setup problems
http://forums.adobe.com/community/download_install_setup
Chat http://www.adobe.com/support/download-install/supportinfo/
When you get to the correct forum, provide more information about your computer
These questions below may be for a different product... but the information you need to supply is the same, for the products you use
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
-http://forums.adobe.com/thread/419406

Creative Wedding Transitions & Effects for Adobe Premiere Pro CS5 or CS5.5

Hi!
I am Professional Wedding Video Editor. before that i was using Pinnacle Studio 14 and Canopus Edius Pro but these Sucks, Now i have Intel Core i7 Extreme 64 bit OS and using Windows 7. I just Buye the Adobe Creative Suite 5. and soon i will Upgrade to Adobe CS5.5 . this is the Great Video Editing Software i Ever Seen. But i found some standard Dissolve & wipe Transitions in it.
My Question is that can i Use 3rd Party Creative Video Effects & Transitions with Adobe Premiere Pro CS5?
i want to know about thier names. that has Great transitions and smooth Transitions ever.
Thanks
Looking forward for Great Response.
Regards,
Waseem

Once, one could use the Hollywood FX Transitions (available from Pinnacle), but I believe that as of about CS4, that is no longer possible, but since Zac did not mention it (also, I think that Pinnacle no longer works with Hollywood FX, and they might be history?), I assume that CS5/CS5.5 does not support them either.
Pixelan (mentioned above) is a great resource for Transitons, and I recommed them highly.
I also have ProDAD's Adorage, but do not use those that often.
My normal Transitions are just Butt-cut, Cross-Dissolve and Dip-to-Black.
Good luck,
Hunt

Adobe Premiere Pro CS5.5 Family- 'extracting' for 24 hours and I can't cancel it and start again

Hi
I've been trying to download the trial of Adobe Premiere Pro CS5.5 Family for 24 hours now. It downloaded in Adobe Download Assistant fine and the it started 'Extracting'. Its been extracting for 24 hours and the close or pause buttons next to it are not available to press so I can't stop it and try again.
A message half way through did pop up saying 'opening premier pro, verifying...' but then a warning sign came up saying 'the following disk images couldn't be opended. Reason: Invalid Checksum' . Don't know if that has anything to do with it but on Adobe Download Assistant it is still 'Extracting'.
I am working on a year old Macbook Pro with a fast connection to the internet.
Thanks

buenas dias, yo intentado descargar adobe CS5 standart, premium ... pero todos los ficheros se paran en 49°/° y no van mas, no se que hacer, intentado con todos los exploradores de internet . gracias

Options for exporting a project in Adobe premiere Pro CS5.5

When Exporting a project from Adobe premiere Pro CS5.5 I use the format of Windows Media file and Preset HDTV 1080P 30 HighQuality. At the bottom of the window there are some options that say "Use Maximum Render Quality" And "Use Frame Blending". I used these two options on my first video I exported but I want to know for the future what both of these options do exactly to my film and if they could adversely effect things like lighting and the frame rate of a clip or anything?

Max Render Quality does what is says: gives better picture quality, but will lengthen the export process.
Frame Blending you check when output framerate differs from timeline framerate.

Exsternal harddrive drops out, when using adobe premiere pro cs5. Cant load projects. any one had this problem or the answer to it?

I have two WD external hard drives that i keep all my video files, music and adobe premiere pro cs5 projects on. Up until 2 days ago they were working perfect, now they drop out when i try and load my projects from them, or watch a movie from them. tried restoring from two weeks ago and nothing changed. I get that error msg when i try and load something. The error msg is the one that comes up when you disconnect a usb drive without ejecting it correct. I don't think its the drives as i only use one most the time, and the other just sits there not connected, but that are now having the same issues. Help me plaza

yea i am using the right sequence
here are 4 screen shots of 2 different things i was editing, both used to record my xbox 360 with Hauppauge, Seems adobe is the only program playing the video file with the audio out of sync/mixed up
[URL=http://imageshack.us/photo/my-images/803/screenshotlrh.png/][IMG]http://img803.imageshack.us/img803/1669/screenshotlrh.png[/IMG][/URL]
[URL=http://imageshack.us/photo/my-images/826/screenshot2yv.png/][IMG]http://img826.imageshack.us/img826/3012/screenshot2yv.png[/IMG][/URL]
[URL=http://imageshack.us/photo/my-images/841/screenshot3aa.png/][IMG]http://img841.imageshack.us/img841/7042/screenshot3aa.png[/IMG][/URL]
[URL=http://imageshack.us/photo/my-images/5/screenshot4on.png/][IMG]http://img5.imageshack.us/img5/6096/screenshot4on.png[/IMG][/URL]
The Yellow Devil May Cry video is the video with the audio problem,
The metal gear rising video is red because of the pic above it, and the sound works ok on that, infact that video is finished and uploaded to youtube now.

Where do I get my updates for Adobe Premiere Pro CS5 V5.0.4?

I purchased Premiere Pro CS5 for around £800.00 and have been collecting clips for some time. I now wish to create my final editing and am unable to get updates. Please advise me.
Thank you
Bushtail

Thank you Ann, the link is one Itried before and which always returns advice that the update will not be incorporated in the application! It seems that I already have the latest possible update (5.0.4) so have since asked to upgrade from CS5 to CS6 but as the upgrade will cost an additional $349 above the original purchase price I cannot afford to spend the money on my income as I only use the application for family films, Grandchildren mostly, but thank you for contacting me with the advice.
Robin

Adobe Premiere Pro CS5 for Mac-installation problem

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