'Adobe Premiere Pro CS6 couldn't find any capable video to play modules' What should i do?

Hi
I've been having some troubleshooting with adobe premiere pro cs6.
I've tried everything from reinstalling it, to changing the bios properties, and i don't know what else should i do.
I have a Dell Vostro with an intel core i7 and a amd radeon 7600M graphics card.
What Should i do?

Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Similar Messages

  • Premiere Pro cc 2014 not find any capable video play modules

    French version :
    bonjour j'ai installer première pro cc 2014 avec les dernières mise à jour en date je ne parviens pas à le démarrer j'ai essayer toute les solution en commencant par desinstaller propement les drivers de ma carte graphique avec l'outil de netoyage fournit par amd, réinstaller première pro cc 2014, j'ai même vérifier la configuration du bios. rien n'y fait j'ai toujours cette erreur "Premiere Pro could not find any capable video play modules"
    carte graphique: sapphire radeon hd 6950
    carte mère : asus p5ql pro
    English version :
    hello I install premiere pro cc 2014 with the latest update in time I can not start I tried all the solution starting with propement uninstall the drivers for my graphics card with the tool cleaning provided by amd reinstall premiere pro cc 2014, I even checked the bios configuration. nothing happens I always have this error "Premiere Pro could not find Any video can play modules"
    graphics card: sapphire radeon hd 6950
    Motherboard: Asus P5QL pro
    report error :
    Nom du journal :Application
    Source :       Windows Error Reporting
    Date :         13/11/2014 10:02:21
    ID de l’événement :1001
    Catégorie de la tâche :Aucun
    Niveau :       Information
    Mots clés :    Classique
    Utilisateur :  N/A
    Ordinateur :   Mixta
    Description :
    Récipient d’erreurs 85962806217, type 4
    Nom d’événement : APPCRASH
    Réponse : Non disponible
    ID de CAB : 0
    Signature du problème :
    P1 : Adobe Premiere Pro.exe
    P2 : 8.1.0.81
    P3 : 5426694c
    P4 : dvaui.dll
    P5 : 8.1.0.81
    P6 : 54263f06
    P7 : c0000005
    P8 : 0000000000187a68
    P9 :
    P10 :
    Fichiers joints :
    C:\Users\Mixta971\AppData\Local\Temp\WER28FC.tmp.WERInternalMetadata.xml
    Ces fichiers sont peut-être disponibles ici :
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_a9de66cfad22891274ed6b2ad373c3cc8e66213_fea0d0c4_18cc8331
    Symbole d’analyse :
    Nouvelle recherche de la solution : 0
    ID de rapport : b8897a65-6b13-11e4-be97-90e6ba56758e
    Statut du rapport : 0
    Récipient avec hachage : 0556574ab858e5348b9b17772269773f
    XML de l’événement :
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows Error Reporting" />
        <EventID Qualifiers="0">1001</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-11-13T09:02:21.000000000Z" />
        <EventRecordID>35631</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Mixta</Computer>
        <Security />
      </System>
      <EventData>
        <Data>85962806217</Data>
        <Data>4</Data>
        <Data>APPCRASH</Data>
        <Data>Non disponible</Data>
        <Data>0</Data>
        <Data>Adobe Premiere Pro.exe</Data>
        <Data>8.1.0.81</Data>
        <Data>5426694c</Data>
        <Data>dvaui.dll</Data>
        <Data>8.1.0.81</Data>
        <Data>54263f06</Data>
        <Data>c0000005</Data>
        <Data>0000000000187a68</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
    C:\Users\Mixta971\AppData\Local\Temp\WER28FC.tmp.WERInternalMetadata.xml</Data>
        <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_a9de66cfad22891274ed6b2ad373c3cc8e66213_fea0d0c4_18cc8331</Data>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>b8897a65-6b13-11e4-be97-90e6ba56758e</Data>
        <Data>0</Data>
        <Data>0556574ab858e5348b9b17772269773f</Data>
      </EventData>

    Hi Delarey,
    Please go to the following location and rename the folder to old_folder name
    User/user  library/Application Support and rename Adobe folder
    User/user library/Preferences and rename the Adobe folder
    Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
    Make sure that you are in user library if you are not sure check the link below.
    Access hidden user library files | Mac OS 10.7 and later
    Regards,
    Vinay

  • Mac OSX, Startup Error with CC 2014 (CC works): Couldn't find any capable video play modules

    I'm getting this on two different machines running different OSX versions with different graphics cards:
    Adobe Premiere Pro Startup Error
    Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.
    My computers are:
    iMAC / OS X 10.9.5 / AMD Radeon HD 6970M 2048 MB
    MacBook Pro / OS X 10.10 / AMD Radeon HD 6750M 1024MB
    Was in a chat with an Adobe tech person and they even remotely got on my computer and changed permissions on two Adobe folders and sub folders and it still didn't work. Adobe Premiere CC seems to work. But clients are all using CC 2004.

    Hi ufoclub,
    Try this:
    Go to the following locations:
    Location 1: When in Finder, click on Go > Go to Folder > ~/Library/Application Support/Adobe
    Location 2: Go > Go to Folder > ~/Library/Preferences/Adobe
    Location 3: Documents > Adobe 
    In all the locations, rename the 'Adobe' folders to 'OldAdobe'
    Launch Premiere, accept the License Agreement and see if it works.
    Note: You will lose your customized workspaces and keyboard shortcuts.
    Thanks,
    Rameez

  • Adobe Premiere Pro cs6 not opening 2 channel audio videos

    1,
    2.

    Welcome to the forum.
    I agree with John T., regarding some MP3 material. See this article: http://forums.adobe.com/message/4146900#4146900
    If you are having issues, when using Audio, but no Video, you might want to try one of two things:
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    Create Transparent Video (from the New Icon), and perform the same operation.
    When you go to Export, just choose Export Audio only, if you want no Video Stream.
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    Hunt

  • Adobe Premiere Pro CS6, Toshiba Qosmio and GoPro issues...

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    You still want to apply the hack in order for Premiere Pro to use your card for GPU acceleration.
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  • Everything on adobe premiere pro CS6 is lagging.

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    >adobe premiere pro CS6 on my laptop
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  • Adobe Premiere Pro CS6 Freezes/Stops Responding No Matter What I Do. Any ideas?

    My Adobe Premiere Pro CS6 keeps freezing or not responding (pin wheel of death).
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    next link says After Effects, but check YOUR permissions !!!
    -http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
    Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
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    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
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  • "Adobe Premiere pro could not find any capable video play modules"!!!

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    http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html

  • Error during start up of Premiere Pro CS6.  "... could not find any capable video play modules..."

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    Thank you everyone for the replies.  Although I don't have a laptop, the following seems to work. 
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  • Premiere cc 2014 crash with message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."

    I updated to Premiere Pro CC 2014, all the other Adobe CC 2014 software works great, but Premiere doesnt even load. The starting page (frame) comes up - my whole computer slows down and after a minute or two it crashes completely and comes up with the message :  "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."
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    Hi Delarey,
    Please go to the following location and rename the folder to old_folder name
    User/user  library/Application Support and rename Adobe folder
    User/user library/Preferences and rename the Adobe folder
    Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
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    Access hidden user library files | Mac OS 10.7 and later
    Regards,
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  • Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

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    Hi Stan.
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    Cheers and good luck

  • Adobe Premiere Pro CS6 (mac) will not completely launch.

    After a few weeks idol my Adobe Premiere Pro CS6 (mac) will not completely launch. It tells me a serious error has occurred, it shuts down and the circle continues. I've even reloaded  the app and it happens again. I did upgraded to Yosemite but I can't find anyone else having probs with Yosemite. Any ideas. No luck on the adobe site.

    >did upgraded to Yosemite
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  • Adobe Premiere pro CS6 installation stops on Mac

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    There are no log files related to Premiere Pro :-( in folder /Library/Logs/Adobe/Installers/
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  • Why are Adobe Premiere Pro CS6 source and program monitors playing each others footage?

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  • Premiere Pro CC stalls at - ImporterQuickTime.prm - "Unable to find any capable video play modules"

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    Hello John,
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