Adobe Premiere Pro CS6 Dolby Audio Decode Licensing Restriction

I have a Macbook Pro and a Mac Pro. They are both running Premiere Pro CS6 v6.0.2. On my Macbook Pro, I started a project using AVCHD media in the form of .mts files. I believe these files have Dolby Digital Audio. I have project managed all of the files onto my external harddrive for editing on my Mac Pro; however, as I open the project file I recieve an error message "This installation does not have a license to decode Dolby Digital audio". If I then open a different project and check the error log, I see the error "Dolby Audio Decode Licensing Restriction on file..."
Sometimes when opening the project I also get an error "There is no Preset for this sequence..." or something similar. I cannot rememeber exactly.
I have the exact same plugins on both my Mac Pro and Macbook Pro. They are running the same version and they are both activated on my Creative Cloud membership. Any thoughts on why I can't open the project on my Mac Pro?

In short after reading LOTS of people complaining like you have, like I have like probably about 1 million people who own AVCHD cameras have that the most used format to shoot on for home /semi pro users is AVCHD and Premiere... get ready for this... take a deep breath.... DOESNT SUPPORT ITS AUDIO FILES. Its apparently licensed by DOLBY and you ahve to contact and minktonka company and pay.... really sit down first... take another deep breath... they want $300 for the plugin to make it work.
So Adobe have shafted.... is that a polite enough word... its customers who just want to play their files - not even encode the project to dolby digital - just play and edit their stuff. No even though you own that camera which only lets you shoot in that format and even though you are stuck wanting Premiere, adobe thinks that for the large monthly sum the world can go sit on its finger before they will sort this out.
Charming huh.
Adobe are you listening..... hello Adobe... have you gone mad Adobe... hello. Earth calling Adobe.
As someone pointed out you can play these files on quicktime, media player... so seems apple and microsoft PAY THEIR LICENCES ON BEHALF OF THE USERS OF THEIR PRODUCTS. Adobe must either be skinflints or maybe a nephew of theirs owns Minkytonkatoy firm who are selling that annoying plugin. Ever heard of download sites... cough cough.

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Dolby Audio Decode Licensing Restriction

I have used the same video camera Canon which shoots AVCHD for 2 years now and had Adobe CS 5 Production Premium for Windows, CS 5.5 for Mac and now Creative Cloud on both a Mac and Windows 7 64 bit computer. No problems inputting the same footage week after week until about 2 months ago. Now on the Windows PC the audio in my video does not get conformed when videos are imported. Instead I get a "Dolby Audio Decode Licensing Restriction for <my path to .MTS file> This installation does not have a license to decode Dolby Digital audio.". Did Adobe put out a Creative Cloud update that broke something? I do not have this problem on the Mac. But the Windows PC is my video production machine and needs to be working again. Please help.

I unsintalled and reinstalled PP CS 6. When I imported the files again, 2 of them no longer gave the error and conformed the audio, but 2 other files gave a new error (forget what that one was) and did not conform. I got the camera back today as these were videos copied from the camera memory to SD card, then onto hard drive. Connecting the camera directly I was able to copy directly from the camera to my computer and when I import that file into PP, it can conform the audio no problem.
Also, one of the videos was supposedly corrupted and could not load at all that was copied from the SD card and was the same when reading the card directly from my Mac and PC. I was able to copy it directly from camera to hard drive and it imported with no issues.
Could it be that a bad sector on the SD card causes the video to be corrupted when copied, then transferred bad video to PC? Should that cause PP to throw this licensing issue though? Adobe should at least know under what coding circumstances they would throw such a specific error. Maybe it could instead say the audio in the video is corrupt or something. I will update this again if next time something different happens again.

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>accidentally shut off my computer
1st, very basic question... Windows or Mac?
-See the Information FAQ http://forums.adobe.com/message/4200840 for what you need to say when you ask a question
2nd question... HOW did you shut off your computer?
For Windows (I don't do Mac) there is generally a "graceful" shut down when you push the power button, since the power button on modern computers is not DIRECTLY connected to the power supply, it goes through a motherboard control circuit that tells the power supply to shut down only AFTER all open programs are closed
If you hit some kine of external power switch (rocker switch on a surge protector, for instance) so power was ABRUPTLY cut off... you very likely have a corrupted Windows System Registry... and that would require a complete hard drive formatting and reinstall of everything to fix the problem

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Help!
Canon 7D Footage
1080P 24fps
ESata Externanl HDD
Windows 7 Ultimate
Core i7
12 GB ram

I am having a similar issue that I have nailed down to two specific audio tracks. When I play audio on these particular tracks, which have Compressor and Denoise plugins on the track mixer, I get the crash error. Understand, the Compressor and Denoise effects are not on the audio itself. When I move the audio up to the adjacent tracks above, there is no crash or error, but of course, I don't get the effects that I desire.
I solved the problem by right clicking and "Remove Audio Effects..." of which I had a 6 db boost in "Volume". I made up the gain on the Compressor plugin on the track.
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How can I get adobe premiere pro cs6 after the release of CC?

How can I get adobe premiere pro cs6 after the release of CC?

CS6 Trial Downloads (Not Creative Cloud Subscription)
http://forums.adobe.com/message/5649304#5649304
Perpetual License version - no subscription necessary.
Fully functional 30 day trial, after installation run: Help > Updates...
CS6 - Buy the Perpetual License version
(Not Creative Cloud rental)
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
To buy an upgrade instead the of full version, click the buy button
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CS5 and CS5.5 Products are eligible for upgrade to CS6.

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Peter
CS6 END USER ID                       22298999
End User Name                           PETER JONES
Previous records under              PETER FENNELL-JONES

No problems with CS5.5
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The Serial number appears to have been accepted.since Encode now starts up without a license message.

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Per the suggested guidelines, here are the specifics:
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All updates have been installed.
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Thanks Mark. Here is the Media-Info Data of one of the clips:
File: CHRISTOPHER.mov
Size: 8.11 GB
Format: QuickTime/MPEG-4/Motion JPEG 2000 format
Stream count: 2
Duration: 00:58:29
Bit rate: 19841 kb/s
Meta info:
    creation_time: 2013-12-23 18:51:36
Stream 0
Type: video
Codec: mpeg2video
Codec profile: Main
FourCC: hdv9
Duration: 00:58:29
Width: 1280
Height: 720
Sample aspect ratio: 1:1
Display aspect ratio: 16:9
Pixel format: yuv420p
Frame rate: 59.95 fps
Bit rate: 18300 kb/s
Meta info:
    handler_name: Apple Alias Data Handler
    creation_time: 2013-12-23 18:51:36
    language: eng
Stream 1
Type: audio
Codec: pcm_s16be
FourCC: twos
Duration: 00:58:29
Bit rate: 1536 kb/s
Sample rate: 48000 Hz
Sample format: s16
Channel: 2
Meta info:
    handler_name: Apple Alias Data Handler
    creation_time: 2013-12-23 18:51:36
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CS6 Trial Download - where can I find it?
http://forums.adobe.com/message/5459679#5459679
CS6 - Buy the Perpetual License version (Not Creative Cloud rental)
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
To buy an upgrade instead the of full version, click the buy button
then select 'I want to buy: Upgrade' instead of 'Full'.
CS5 and CS5.5 Products are eligible for upgrade to CS6.

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>adobe premiere pro CS6 on my laptop
1st... More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
ESPECIALLY hardware details
2nd... what are you editing?
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http://forums.adobe.com/thread/592070?tstart=30
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•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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Adobe Premiere Pro CS6 Dolby Audio Decode Licensing Restriction

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