Adobe Premiere Pro error when launching software...

I am getting the following error when launching Adobe Premiere Pro CS6:
Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.
I checked my drivers and they are up-to-date. I am using Core I7 Windows 7. I did have Adobe Premiere CS5 installed and it worked fine. When I subscribed to the Creative Cloud I uninstalled the CS5 installation and downloaded the CS6.

Try http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html

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More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
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•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
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Adobe premiere pro cc wont launch anymore

hello
i'm using premiere pro cc for 1 month.
it wont launch anymore.
sudainly.
yesterday computer crashed to blue screen when i did try to lauch.
today no error message just (in french "adobe premiere pro a céssé de fonctionner"
graphic card driver are updated.
wondows 7 , 64 bits
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Xa

Hi
I have the same problem, did you find a way to fix it ?
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Adobe Premiere Pro crashing when doing nearly anything?

Usually, the program crashes when I import a file. If it doesn't crash by then, it will crash when I move a file to the timeline or create a new sequence with the file. I have reinstalled the program four times, and the errors persist. I've had the creative cloud on my computer for about a month, and I've always had this problem. Never had time to deal with it until now. I'm running a Windows 7 64 bit desktop. Can anyone help me fix this?

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
-and a fix for at least "some" ATI crashes https://forums.adobe.com/thread/1553342

Adobe X Pro error when saving randomly

We have techs signing PDFs and saving them. However, randomly, users will get an erorr when saving.
Error: The document could not be saved. Cannot save to this filename. Please save the document with a different name or in a different folder.
Then the file name goes to something like aac04492 or aai04492 or aaa04492.
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PROBABLY SHOULD BE MOVED TO ADOBE ACROBAT.

ISSUE:
When signing a PDF document, then saving it, we sometimes come up with the error
"There was an error when attempting to commit this signature. The document was not saved.
The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."
Adobe now says it is a Known issue and they may fix it in 10.1.2 update….
The only workaround is to disconnect computer from the network, which defeats the purpose of course.
From the chat:
Premjit: I have checked with my resources and see that it is a network related issue with Acrobat version 10.1.1.
Premjit: Yes, it happens to random network due to the network policies.
Premjit: Yes, we have a few case which related to network.
Premjit: Our Developer are also checking on this an may fix it with the next version.

I reinstalled my OS as I do every year or so. when I install CS4 I do not have Premiere Pro Adobe Premiere Pro Error 1603. Error 1311.Source file not found: F:\Adobe CS4\payloads\AdobePremierePro4All\AdobePremierePro4All1.cab. Verify that the file exists

Error 1603. Error 1311.Source file not found: F:\Adobe CS4\payloads\AdobePremierePro4All\AdobePremierePro4All1.cab. Verify that the file exists and that you can access it.

And what exactly? You have not provided any system info or other details.
Mylenium

Install adobe premiere pro cc

Hello,
I want to install the trial version of adobe premiere pro cc but this software does not appear in adobe creative cloud.
I can install all the software except this one.
Do you have a solution?
thank you

risqueur15 wrote:
I want to install the trial version of adobe premiere pro cc but this software does not appear in adobe creative cloud.
The usual reason is that Premiere Pro is 64 bit only and requires a 64 bit processor and 64 bit operating system.
If you have neither of those e.g. Win 7 32 bit or Win 8 32 bit then you will not see the software available for download since it will not run on your system.

Adobe Premiere Pro CC 2014.2 Trial Version - Error when importing mts and mp4 video files

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My computer specs: Windows 7 with Service Pack 1,Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.2GHz, RAM: 4.00 GB, System type: 64-bit

Hi Catherine,
Welcome to the Adobe forums.
Please try the steps mentioned below and check if it works for you.
1. Launch Premiere Pro and create a Project, go to File menu>Project Settings>Renderer and change the Renderer to Software only mode, delete previews if you get a prompt and then try to import the clip.
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Regards,
Vinay

When Exporting "Adobe Premiere Pro sorry, A serious Error has accord that requires....."

Since the new update when Exporting I get this message ""Adobe Premiere Pro sorry, A serious Error has accord that requires....." I've tried to reinstall the software on both computer without any luck. Please Help!

Premiere worked before.
I’m not using any third party effects or codecs.
MAC
Processor 3.4 GHz Intel Core i7
Memory 24 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GTX 680MX 2048 MB
Software OS X 10.9.1 (13B42)
Adobe Premiere Pro CC Version 7.2.1(4)
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After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?

What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

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I am receiving the following error when launching Adobe Premiere Elements 13: Premiere Elements Debug Event Preferences.cpp-353 . I am running this on a Win 7 64 bit device on a Windows domain. The user is not a network/local administrator. Any ideas?

RogerCHS
Are you running the program from a Domain or Local Administrative type User Account? Apparently not Local Administrative by your description in the introduction?
Last time we had this type of issue, the user was coming from a Domain type of account. The issue remains in that thread unresolved although there was some intervention
by Adobe Staff.
https://forums.adobe.com/thread/1638947?start=0&tstart=0
Is yours a separate matter or are you related to the user in the other thread?
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Hi,
1. Please go thorough the following Microsoft article:
http://social.technet.microsoft.com/wiki/contents/articles/enable-disa ble-the-local-hidden-built-in-administrator-account-in-windows-7.aspx
2. During installation "charlemagnestd-Bold.otf" font in C:\Windows\Fonts\ is not preserved due to some permission issues on this folder. You can do any of the following:
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Hope that will resolve the issue.
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Another: a serious error has occurred that requires Adobe Premiere Pro to shut down

I know a few people have had the same notification:
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
I have tried a whole series of things to fix it and no luck. Here are all the computer stats... does anyone have any ideas???
Premiere Pro
Version number: CS5, with most recent update
Installation language: English
Updates applied: Most recent… installed AFTER problem started
Project/sequence settings… NA
Operating System
Name: Windows 7, 64bt
Update/patch level: Service Pack 1
Installed language: English
Display resolution and color depth. 1920x1080; 32bit color
CPU type and speed Core i7 950
Amount of memory (RAM) 12GB
Video card
Manufacturer: Nvidia
Model: FX3800
Driver version: Latest (installed after errors started)
Number of monitors (displays): in use 2 (with one disabled for testing)
Audio card
Manufacturer Gigabyte Technology 82801J HD Audio Controller
Model
Driver version: 6.1.7601.17514 (latest version)
Each hard drive's capacity and space remaining Disk setup (partitions used, raid configuration, what is where for OS/projects/media/scratch/audio)
C and D, no partitions. D is raided, controlled by hardware controller. All software on C. Media kept on D.
Hardware capture device NA
Manufacturer
Model
Driver version number
Capture software NA
Name
Company
Version
Comprehensive list of third-party plug-ins you installed.
None for Premiere I don’t think. A couple for After Effects. Have been installed for a while with no recent updates.
Exact text of any error messages
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
Explain clearly what you want to do, what you are doing and what the result is
Open Premiere to do some work
Be sure to mention if it is something that worked before using the same procedure
Nothing has changed on the PC prior to program failure.
Very importantly: Post details of troubleshooting you have already done to avoid "did that" reponses to questions people ask when trying to help.
Tried:
Reinstalling
Reducing to one screen.
Holding Shift when starting until first screen (New/ Open Existing/ Help)
Holding Ctrl, Shift Alt when starting until first screen (New/ Open Existing/ Help)
Programme crashed regardless of clicking directly on loading icon and opening New or Existing via first load screen, or via clicking directly from a project file.
Removed all fonts installed since last opened.
Restarting.
Updated Graphics Driver.
Updated Premiere

Hi guys; I thought I would share my experience and how I managed to fix this problem. It might help someone.
In my case I kept receiving this message; eventually after re-launching Premiere, I actually paid close attention to the "software loading" information and saw that it got stuck on my installed "Colorista ii" which is a colour grading software.
Now the red bulb came on my head ping!
I recently just upgraded my Mac to the OS X Yosemite & that affected pretty much any non-updated application, which in my case was that and many more of the Red Giant Pacakge; so I searched for the upgrade via Red giant Link, and low and behold I found it and did so. Immediately everything loaded up perfectly fine.. and now can't even do the work, cos I'm so exhausted from an 'almost heartattack'; so going to sleep and commence later in the day I guess..
Now, you might probably want to check if any application on your system needs upgrading to whatever is the operating system on your Mac or PC at this very time. It might help.
Always back-up.
I hope I helped someone :-)
@ToleXElijah
Extreme Studio Manager

Adobe Premiere Pro CC launches for some users, but crashes for others.

I am troubleshooting an issue in a college computer lab. Adobe Premiere Pro CC launches perfectly for some users, but crashes for others. All computers are joined to a domain. The program launches successfully under faculty and admin accounts. It launches under my student account and will launch for some students in the class. There are, however, some students who cannot get the program to launch. Each time it fails when attempting to load ImporterQuickTime.prm.
For these students, the following error appears:
Adobe Premiere Pro CC has stopped working
Check Online for a solution and close the program (Tried this nothing seems to come of it)
Close the program
I clicked View problem details
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 7.2.2.33
Application Timestamp: 532c3999
Fault Module Name: dvaui.dll
Fault Module Version: 7.2.2.33
Fault Module Timestamp: 532bed86
Exception Code: c0000005
Exception Offset: 00000000002d31c1
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 3272
Additional Information 2: 32722596c6b4441ac0840ed9743cbfbb
Additional Information 3: 3e22
Additional Information 4: 3e2260f0a53760c20f23c7e2675c1736
I did check Quicktime and it is not updated to the most recent version. However, if it was a result of Quicktime not being up to date, why can some accounts launch the program while others cannot. I have also updated the graphics driver on one computer. No change. I compared my student Active Directory account to that of one student who could not launch the program. They are in exactly the same place in AD and therefore have the same permissions on the domain. This is a puzzling issue and the instructor is getting frustrated. Any help or suggestions with this matter would be greatly appreciated.
-Barb

I have no idea, other than what I said about the program's design requirement for an Admin account and "sometimes" problems on any other account
About the only thing I can suggest is a "remote control" chat session... when a student with a non-working account is having problems
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Unable to Launch Adobe Premiere Pro CS6 using High-Performance on AMD Radeon Graphic Card

I have been unable to launch Adobe Premiere Pro since installing it with the error message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again"
Here are my specs:
Lenovo Ideapad U400
Windows 7 (64bit)
Intel i5 2.5 ghz processor
AMD Radeon 6470M graphics card
The only occasion during which I have successfully launched Premiere Pro was after reverting to the default graphics card on my computer and uninstalling AMD Radeon, otherwise, I have tried to change Premiere Pro to run on High-Performance on Catalyst Control Center to no avail, I do not wish to revert to the Standard Graphics Card as it slows down my computers performance one hell of a lot, neither do I wish to have to constantly uninstall and reinstall my AMD Radeon Graphics Card when I use Premiere Pro. Thank you for your time.

Update:
- with Intel (R) HD Graphics Card disabled, Catalyst Control Center reports that no AMD Graphic card is installed
- using Device Manager under Control Panel, AMD Radeon 6470M was verified to be up-to-date
- Premiere Pro works so long as I disable the Intel card before launch, however, I re-enable it upon startup to get rid of the 800x600 resolution
- AMD Mobility Radeon Driver Verification Tool is unable to verify and update my driver, refers me to lenovo to update it.
- My graphics card is up-to-date as verified by lenovo
- Intel (R) HD Graphics Card now up-to-date
- Display currently mainly using Intel (R) HD Graphics Card (Possibly why it caps resolution at 1024x768 when disabled) I'm not sure how to switch the main Graphics Card used, Catalyst Control Center doesn't seem to have the option.
- when disabled, computer reverts to vgasave instead of Radeon
- Disabling Radeon does nothing to existing display
- After updating my Intel card, Catalyst Control Center reported CCC was not supported by the current display adapter
- CCC worked after rolling back Intel card
From what I infer, I believe the problem to root from my intel card being the main card used, if there is anyway to switch my radeon card to the default instead of the Intel card, do tell me, I believe this may solve the problem, I apologise for troubling you guys, and I'm starting to feel that I shouldn't be troubling Adobe with my problem with AMD, this discussion is probably really out of place but I hope it will help out others with a similar problem.

Adobe Premiere Pro error when launching software...

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