Adobe Presenter 8 keeps crashing Powerpoint

Hello,
I've been using Adobe presenter 8 for over a year on my computer with Windows 7 and Office 2010. My powerpoint instantly crashes any time i click on any of the buttons on adobe presenter (audio edit, manage quiz, publish, slide manager, etc...). I've tried several fixes mentioned earlier (removing temporary files). Also, when I start a new powerpoint it keeps asking me to disable adobe presenter add-in.
Any solutions besides re-installing adobe presenter 8?
Thanks,

I experienced the same problem starting on May 12, 2014 just like you. I spent the day uninstalling and reinstalling but the problem never went away, anytime I try any of the Presenter add-in features it would crash. At he end of the day, I tried it on another computer that has the add-in and the same thing happened. So I do not think it is just my computer. I wonder if there was a windows update that is causing the conflict. I am unable to restore my computer to a previous date to see if that helps or not, but if it is a Window issue, we surely are not the only ones having this problem.
I am running Office 2007 on Windows 2007 Professional and have Presenter 8.1 installed.
ADOBE PLEASE HELP!

Similar Messages

  • Adobe Muse keeps crashing every time I publish any website all of a sudden

    Adobe Muse keeps crashing every time I publish any website all of a sudden. Not just for the website I was working on but now all my websites. It was working perfectly fine and when I hit publish it just crashes. I have multiple copies and different websites and they are all crashing when I try to publish. It seems like it is not an error for just the one website I was working on but the entire program is not functioning correctly. Here's a screen shot of the error.

    Mac or Windows? What's the error that appears? If it's an Apple Crash Report, please copy/paste the first few pages of it here.
    I strongly recommend against it (for multiple reasons below) but if you uninstall Muse, then go to the Creative Cloud Desktop App, and choose "Previous Version" in the Find New Apps section there will be a dropdown arrow next to the Install button. That dropdown will list all versions of Muse.
    If you've saved over top your existing file using the current version, reverting Muse won't work, since older versions cannot open files saved from newer versions. If you've don't significant work in the current version, that will be lost because you'll have to go back to the file as last saved using the prior version of Muse. Finally, there's a significant probability that error/crash is related to content in the file, network configuration, or other outside forces and if that's the case reverting won't avoid the error/crash.
    If you share more info about what error you're encountering, I expect we can determine a workaround/solution.

  • Adobe Presenter 7 and PowerPoint 2010. No Import audio from presentation button

    In Adobe Presenter 7 and PowerPoint 2007 I have the ability to import existing audio narrations by clicking on Import and then clicking the "Import from presentation" button. The button is missing in PowerPoint 2010. Any ideas on how to get it back?

    Hello,
    In PowerPoint 2010; "Import Audio from PowerPoint" is missing .We have logged bug for this. And we will definitely fix this in next release of Presenter. Please use PowerPoint 2007 to use this feature.
    Thanks,
    Shubhi

  • Why does my Adobe Audition keep crashing on my MacBook Pro?

    Why does my Adobe Audition keep crashing on my MacBook Pro?  I've updated everything, and there are no other issues.  It is OS X and Audition CS6.  When I'm mixing a track, it will just shut down with a crash notice.  Very frustrating.

    Hi,
    What is the crash notice you receive?  OS X is very good about keeping extensive, detailed crash logs.  If you launch Applications > Utilities > Console.app  and open the "User Diagnostic Reports" group on the left, can you drag the most recent Audition crash report into an e-mail to [email protected] ?  The contents of that file should make it more clear to us why Audiiton or the OS thinks a crash is happening and will help focus troubleshooting.

  • Adobe Reader keeps crashing on iPad Air

    Not sure if this has already been mentioned by others but my adobe reader keeps crashing every time I pull up any power points since the last update. It is really frustrating since I have so many power points on it from school saved with notes. Is there any way this can be fixed or it in the processed of being fixed in the next update? I have the iPad Air with the latest iOS software. Thank you!

    This is not a problem that we have seen or that others have reported. Can you please share one of the files you are opening by emailing it to [email protected]?
    Thanks!

  • Adobe Reader keeps crashing on my iPad every time i am highlighting the text

    Adobe Reader keeps crashing on my iPad every time i am highlighting the text. Didnt have this problem before. Please help.

    Hi MR.LUSTIN,
    We are not able to reporduce this issue at our end. Could you please share the file with which you are having this issue or is it like with every file this issue is there?
    Thanks,
    -Shilpi

  • Adobe Flash keeps crashing.

    My Adobe Flash keeps crashing. I have uninstalled and reinstalled many times now. Any ideas? MacBook Pro 10.7.5

    Flash Player 13 "Plugin Failure" Workaround

  • HELP: Adobe Flash keeps crashing

    Could somone please help me.  I cannot play most of my games on Facebook because the "most wonderful" Adobe Flash keeps crashing on me.  I spend more time sending crash reports than I do playing the darn games.  Please keep in mind that I am not computer literate at all. I have checked and my Flash is up-to-date. I am using Windows 7...Thank you for anyone who can help....Desiree' (battgurl)Using Flash Player

    First, I would make absolutely sure that you're up-to-date using Mozilla's [http://www.mozilla.com/en-US/plugincheck/ Plugin Check]. If that doesn't help, you should try asking for support at Adobe, because unfortunately this is probably an issue with Flash and not Firefox.

  • Running Macbook Pro i7 processor. Adobe CS5 keeps crashing. Uninstalled and reinstalled - no luck. Purchased CS5.5 - same thing. Any clues?

    Running Macbook Pro i7 processor. OSX 10.7.3. Adobe CS5 keeps crashing. Uninstalled and reinstalled - no luck. Purchased CS5.5 - same thing. Any clues?

    cansee123 wrote:
    No - no such software loaded. I should have also said it's only Indesign which keeps crashing.
    I have no problems with InDesign. It may pay to ask Adobe if it is a common problem with Lion of if they have a solution
    http://www.justanswer.com/sip/adobe?r=ppc%7Cga%7C1%7CComputer%7CAdobe+%2D+1&JPKW =adobe%20support&JPDC=S&JPST=&JPAD=9460837683&JPMT=e&JPNW=g&JPAF=txt&JPCD=201201 20&JPRC=1&JPOP=Janine_TechChat_Control&gclid=CJuNq6WUrq4CFUYcpAodfzSKRA

  • Presenter 7 installs, but no "Adobe Presenter" menu in PowerPoint

    System: Windows Vista SP1 with Office 2007.
    Presenter 6.1 has always worked for me without issues.
    I saw that Presenter 7 had been released, so I grabbed the
    trial version, uninstalled Presenter 6.1, and Installed Presenter
    7. Installation completes without issues. However, when PowerPoint
    is loaded, there is no Adobe Presenter menu present. I followed the
    instructions in the release notes for enabling a disabled add-in,
    but Presenter was not listed as an add-in (disabled or not).
    I've tried a repair installation, I've removed and
    reinstalled, nothing gives me the Adobe Presenter tab in PowerPoint
    2007.
    Anyone else experience this and found a solution? I can't
    wait to get my hands on Presenter 7, but if I can't get it
    installed, it's useless to me.
    For now, I reinstalled Presenter 6.1, and it is back and
    working fine.

    Hi All,
    To answer this, first we need to check if Adobe Presenter is installed on the computer system we are dealing with.
    The easiest and the quickest way would be to go to Control Panel > Add/Remove Programs > Program Features and check within the list of instralled applications.
    Once this is verified, launch Microsoft Power Point 2007 and click on the MS Office button on the top left.
    * From the drop down, select PowerPoint options.
    * Click on the Add Ins Tab on the left hand pane.
    * On the bottom of this page next to 'Manage' click the drop down list to select 'Disabled Items' and click 'GO'.
    * A second box would appear. On this smalll box click and highlight Adobe Presenter Com Add In from the list and click on 'Enable'.
    * Close Powerpoint window and relaunch MS Powerpoint.
    * You should now have the Adobe Presenter Tab available on the top menu bar for MS Powerpoint 2007.
    Regards,
    Ashish Prashad

  • Adobe Presenter 10 crashes when clicking record

    I am using windows 8.1 and have tried the 32 and 64 bit versions of Office 365 and Presenter 10. Since presenter detects the version of Office you have its always using the right one but i still get crash.
    Every time i load it and hit record i get the error message.
    "Adobe Presenter has encountered an unexpected problem while working with this presentation blah blah blah"  This happens with everything i try to try to record, even new presentations.
    I have also completely reinstalled my entire OS and all of the drivers to ensure its not some i loaded.  I have removed my webcam software completely to ensure its not my video camera as well.
    Ive spent hours on the phone with tech support and quite honestly they are terrible.  They have me go through the stupidest exercises to find the problem every time i call and its still not working.
    The last guy i talked to suggested i use another computer which is absurd to even suggest because that would mean i have to buy another copy of Office since its only good for 1 computer and 1 Tablet, let along the fact that i need to record on my best machine now some laptop.
    Windows 8.1
    Office 365
    Presenter 10
    Intel i5 - 4670k
    NVidia 760gtx Latest Drivers
    Realtek Audio
    GIGABYTE GA-Z87X-UD4H LGA 1150 Intel Z87

    After HOURS on the phone with Adobe people and them being completely useless i finally figure out why i am getting crashes when hitting record.
    Presenter 10 doesnt work with Multi Monitor Setups (at least some of them)
    Im not sure if anyone else has multi monitors and uses Presenter successfully but that was why mine crashes.
    This amazes me quite honestly...Powerpoint by nature is designed to support 2 screens...1 for the presentation and 1 for the controls...for Presenter 10 to not support such a basic thing is absurd.
    Come on Adobe you have been through 10 versions of Presenter and you cant get this right?
    This is like removing the start bar from Windows!!!

  • Adobe Presenter 9 and PowerPoint 2013 - Missing Import Audio from PowerPoint button

    I am only able to intermitantly use the Import button in Adobe Presenter 9 to Import Audio from PowerPoint. Why would I be able to do it on some presentations but not all? I thought it was an audio conversion issue but even when I convert the audio (when prompted by PowerPoint) it doesn't always allow me to import it.

    I have found a solution if the original PowerPoint was a ppt file, follow these steps:
    File > Save As a pptx file
    Close PowerPoint (this helps with not corrupting the file)
    Re-open the pptx file
    File > Convert
    Save with a new file name (this helps with not corrupting the file)
    You should now have the Import from Presentation button if you go to the Presenter tab and click the Import button
    I have not found a solution for pptx files yet.

  • Adobe reader keeps crashing

    I use Adobe Reader a lot - every day I'm reading through a number of PDFs, or filling in a fillable PDF form.  However, it keeps crashing on me.  Every day.  Several times a day.  Sometimes it's when doing a search, sometimes it's simply opening a file.  Sometimes it's when entering data into a fillable PDF form.  Sometimes it's when I have only one file open, sometimes it's when I have multiple files open.  There doesn't seem to be any pattern to when it crashes or what causes it to crash.  Right now, Adobe Reader is nearly useless to me because it crashes so often.  It's the only software I have on my machine that routinely crashes so I know it's not a systemic problem but one specific to Adobe Reader.
    Facts:
        Mac OS 10.9.5
       Adobe Reader: 11.0.10
    Both are up-to-date in terms of patches as far as I can tell - at least checking for updates gets a message that the software is up-to-date.
    The only thing I can think of is that something that exists from an older version of Adobe Reader (a preference file, a cache file, or something) is causing the problem.  But, since I don't know the exact list of all files that Adobe uses (or has used in the past), I don't know what files to remove that might be left over from older versions of Reader.
    Can anyone help?  

    I use Adobe Reader a lot - every day I'm reading through a number of PDFs, or filling in a fillable PDF form.  However, it keeps crashing on me.  Every day.  Several times a day.  Sometimes it's when doing a search, sometimes it's simply opening a file.  Sometimes it's when entering data into a fillable PDF form.  Sometimes it's when I have only one file open, sometimes it's when I have multiple files open.  There doesn't seem to be any pattern to when it crashes or what causes it to crash.  Right now, Adobe Reader is nearly useless to me because it crashes so often.  It's the only software I have on my machine that routinely crashes so I know it's not a systemic problem but one specific to Adobe Reader.
    Facts:
        Mac OS 10.9.5
       Adobe Reader: 11.0.10
    Both are up-to-date in terms of patches as far as I can tell - at least checking for updates gets a message that the software is up-to-date.
    The only thing I can think of is that something that exists from an older version of Adobe Reader (a preference file, a cache file, or something) is causing the problem.  But, since I don't know the exact list of all files that Adobe uses (or has used in the past), I don't know what files to remove that might be left over from older versions of Reader.
    Can anyone help?  

  • Is anyone using Adobe Presenter 10 with PowerPoint 2013?

    I was online with the chat support who was trying to help me solve my Adobe Presenter 10 addin in problem with Powerpoint 2013.  He had me remove the software.  When I went to reinstall, the browser logged me off the chat.   When I went back in, they were gone for the day.   Now I have no presentation which was due to be uploaded last Saturday!   Can anyone help?

    Hi Alpi,
    After uninstalling Office 365 (powerpoint 2013 32bit) and reinstalling it , I was able to get the addin to work.
    Before this I reinstalled Adobe Presenter 10 , 3 times without success.
    I am using OS WIN 7
    So this solved my addin issue.   It did not solve my issue with my presentation missing the audio files.    When I publish the presentation in HTML it opens in Firefox perfectly.    But when I go to send the packaged  OR zip files they are missing the audio files.   No where to be found  but it has sound in Firefox HTML.    In the end I copied the audio files from a folder I found , into the folder to share.  Then zip the file using Windows. 
    I won't know if it worked because the network administrator is not back til tomorrow.
    Thanks for trying to assist me with this.   It has been a long day trying to resolve this issue.   I almost wish I had just redone the lecture in powerpoint and skipped the Adobe Presenter 10.   It may have taken me 2 or 3 hours.  But this is better than the 10 hours it took to deal with this issue.
    Have a good night
    Marybeth

  • Adobe Audition keeps crashing at start-up.

    I've tried re-installing three times, tried deleting the 4.0 folder, tried running it as administrator, tried holding the shift key and it keeps crashing. The additional info on the crash is as follows:
    Problem Event Name:          APPCRASH  
    Application Name:          Adobe Audition.exe  
    Application Version:          4.0.0.1815  
    Application Timestamp:          4d8ba538  
    Fault Module Name:          AuScripting.dll  
    Fault Module Version:          4.0.0.1815  
    Fault Module Timestamp:          4d8b96b4  
    Exception Code:          c0000005  
    Exception Offset:          000c5db7  
    OS Version:          6.1.7600.2.0.0.256.1  
    Locale ID:          1046  
    Additional Information 1:          0a9e  
    Additional Information 2:          0a9e372d3b4ad19135b953a78882e789  
    Additional Information 3:          0a9e  
    Additional Information 4:          0a9e372d3b4ad19135b953a78882e789 .
    Don't know what to do....Help please

    This forum is only to discuss the forums, not individual products
    How to Select a Forum http://forums.adobe.com/docs/DOC-1015

Maybe you are looking for

  • "Invalid number" error using Interactive Report search  on collection

    hi -- I have several interactive reports based on collections. In the IR reqion query definition, I cast the collection values as needed (number, date, etc). Everything's been working great. In both development and production, I can use the search fe

  • Microsoft office 2007 mail

    how can I stop my Microsoft outlook mail also being displayed on my service provider mail service?

  • Won't add to library TV shows stored in a network folder

    iTunes 8 for Windows will not add media files of type TV Show stored on a network share to the library. I have tested this with both DRM-protected files purchased from the iTunes store, and with unprotected files I have encoded myself. Any tips on ho

  • Year and month in procedure

    COLUMN NAME DATA TYPE TITLE_ID VARCHAR2(1 BYTE) HITS      NUMBER(6,0) MONTH      NUMBER(2,0) YEAR      NUMBER(4,0) create or replace PROCEDURE e_journal_login (tid e_journal.title_id%TYPE,   hits e_journal.HITS%type,   mon e_journal.MONTH%type, yrs e

  • Whenever I load my imac I cant operate anything

    I brought a new imac 21 inch this week. Last night I tried to load my itunes music from an external hard drive. This caused it to freeze and I could not select anything with either the mouse or the keyboard. So I turned the power off. Now everytime I