Adobe Presenter 8 Record Video option

I'm getting a error message 'Application is already running' every time I try to use the Record Video option.  I end the task in Task Manager, but that doesn't seem to help. 
What's causing this and how do I get the Record Video option to work?  I'm trying to record what's on my monitor.
Thanks!
LCBGa

Hi,
Just to confirm, what process are you killing in the task manager.
Is it powerpoint.exe or Adobe-Pr-VC.exe. You need to kill the latter.
If this the case, try closing all the applications and re-start your system.
Was the app working earlier ?
Thanks,
Alpi

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