Adobe Presenter 8 Video Creator crashes when publishing

After capturing a video and demonstration using Presenter Video Creator, I am able to edit the video, choose whether I show talking head, demo, or both.  The program seems to record everything as I would expect.  However, when I attempt to publish, it goes to 5% and then gives me this error: "Application encountered an internal error."  It does not matter if I try to publish to my computer, adobe connect, or anything else.  I see so many great possibilities for this product, but if I can't publish, then it is completely useless to me.  Does anyone have a fix for this?
Adobe Presenter Video Creator version: 8.0.1.260, 64-bit
Thanks,
JJ

Are you getting the internal error during publishing? or is there any other issue with the Video creator.
Can you explain the whole process at which you are getting the internal error?
The latest graphics driver provided by Intel is of version (6.14.10.5437) dated 2/13/2013. 
Did you downloaded and installed the driver by traversing through this link http://www.intel.com/support/oems.htm
Did it throw any error while installing the driver?
Please mention your system name and identification number, i'll check whether your system manufacturer is providing any new updates for your graphics driver.
Also mention the name of the camera you used for recording.
Please make sure you are following the below checklist for recording any new video.
This is a general checklist that should be followed before using Video Creator.
Are your video card driver is up to date? Please check whether you have the latest driver from the manufacturer’s site.  
Are all unnecessary applications closed?
Do you have sufficient free space on your hard disk? At least 5 GB is needed, but around 15 GB is recommended.
Are your webcam drivers up to date? It is recommended to install the webcam driver from the webcam cd or the webcam company’s site.
Are you capturing your video in a well-lit environment? Most webcams perform poorly in bad lighting.

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