Adobe Presenter presentation won't load from Adobe Connect server.
I created a slideshow using Adobe Presenter 8. It was successfully published to our Adobe Connect server. However, when accessing it via the URL on Connect, the presentation never loads. The status wheel just spins and spins. Can you please assist us in troubleshooting this issue? Thanks.
If you extract the zip, then launch the index.htm file it should play in your browser. The viewer.swf file can work as well, but you may have needed to associate it to your browser to get it to work.
If you expereince the same behavior when playing locally, I'd suspect that Connect is not the issue.
It may be something as simple as an image on the first slide (possibly within the first three slides) that is causing the issue. You might try right clicking on the images in PPT and doing a Save Image As... and saving it as a JPG (even if it already is) and then re-inserting the image.
You can also try breaking the presentation into smaller groups of slides and publishing them untill you find the offending slide(s) and then modifying the slides to resolve the issues.
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Process: Adobe Muse [2143]
Path: /Applications/Adobe Muse.app/Contents/MacOS/Adobe Muse
Identifier: AdobeMuse
Version: 5.0.704 (???)
Code Type: X86 (Native)
Parent Process: launchd [140]
User ID: 502
Date/Time: 2013-08-10 11:34:21.321 -0700
OS Version: Mac OS X 10.8.3 (12D78)
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Crashes Since Last Report: 3
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Anonymous UUID: B2B3E6B3-18E6-84E0-26BC-CF941178798D
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VM Regions Near 0x3f800004:
Memory tag=240 0000000017d79000-0000000017ed9000 [ 1408K] ---/rwx SM=NUL
-->
__TEXT 000000008fe82000-000000008feb5000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x032796dc 0x3000000 + 2594524
1 ??? 0x1566923a 0 + 359043642
2 ??? 0x1566992c 0 + 359045420
3 ??? 0x15669aee 0 + 359045870
4 ??? 0x14c1acc0 0 + 348236992
5 com.adobe.AIR 0x0318ee0f 0x3000000 + 1633807
6 ??? 0x156747d0 0 + 359090128
7 ??? 0x1567527e 0 + 359092862
8 ??? 0x15677871 0 + 359102577
9 ??? 0x1566a4c3 0 + 359048387
10 ??? 0x14c26af6 0 + 348285686
11 ??? 0x120314f7 0 + 302191863
12 ??? 0x14514f5c 0 + 340873052
13 ??? 0x14514e84 0 + 340872836
14 com.adobe.AIR 0x0326505e 0x3000000 + 2510942
15 ??? 0x1632014b 0 + 372375883
16 ??? 0x163205cf 0 + 372377039
17 ??? 0x14c179d4 0 + 348223956
18 ??? 0x16325f25 0 + 372399909
19 ??? 0x1632644c 0 + 372401228
20 ??? 0x1632657d 0 + 372401533
21 ??? 0x16326b0b 0 + 372402955
22 ??? 0x16326ca0 0 + 372403360
23 ??? 0x16326eef 0 + 372403951
24 ??? 0x15677a47 0 + 359103047
25 ??? 0x148b1997 0 + 344660375
26 ??? 0x16324543 0 + 372393283
27 ??? 0x16324629 0 + 372393513
28 ??? 0x16324779 0 + 372393849
29 ??? 0x16324a19 0 + 372394521
30 ??? 0x16326b0b 0 + 372402955
31 ??? 0x16326ca0 0 + 372403360
32 ??? 0x15677a47 0 + 359103047
33 ??? 0x148b1997 0 + 344660375
34 ??? 0x16324543 0 + 372393283
35 ??? 0x16324629 0 + 372393513
36 ??? 0x16324779 0 + 372393849
37 ??? 0x16324a19 0 + 372394521
38 ??? 0x163269c0 0 + 372402624
39 ??? 0x16326b0b 0 + 372402955
40 ??? 0x16326ca0 0 + 372403360
41 ??? 0x16326eef 0 + 372403951
42 ??? 0x15677a47 0 + 359103047
43 ??? 0x1566a4c3 0 + 359048387
44 ??? 0x1566c8cd 0 + 359057613
45 ??? 0x1566cb93 0 + 359058323
46 ??? 0x15677a47 0 + 359103047
47 ??? 0x15677e0d 0 + 359104013
48 ??? 0x1605b1ba 0 + 369471930
49 ??? 0x16062d90 0 + 369503632
50 ??? 0x1606337b 0 + 369505147
51 ??? 0x16ffe6ec 0 + 385869548
52 ??? 0x16fff52a 0 + 385873194
53 ??? 0x170034f7 0 + 385889527
54 ??? 0x1700380e 0 + 385890318
55 ??? 0x17003a6d 0 + 385890925
56 ??? 0x17004945 0 + 385894725
57 ??? 0x17004a6c 0 + 385895020
58 com.adobe.AIR 0x03249435 0x3000000 + 2397237
59 com.adobe.AIR 0x03249edf 0x3000000 + 2399967
60 com.adobe.AIR 0x033efcb4 0x3000000 + 4127924
61 com.adobe.AIR 0x033eb0fb 0x3000000 + 4108539
62 com.adobe.AIR 0x033e481b 0x3000000 + 4081691
63 com.adobe.AIR 0x033e4856 0x3000000 + 4081750
64 com.adobe.AIR 0x033f1542 0x3000000 + 4134210
65 com.adobe.AIR 0x036ec5c9 0x3000000 + 7259593
66 com.adobe.AIR 0x0378e563 0x3000000 + 7923043
67 com.adobe.AIR 0x03390661 0x3000000 + 3737185
68 com.apple.AppKit 0x99b04a50 -[NSWindow sendEvent:] + 7159
69 com.adobe.AIR 0x033997b0 0x3000000 + 3774384
70 com.apple.AppKit 0x99aff97f -[NSApplication sendEvent:] + 4278
71 com.adobe.AIR 0x03389571 0x3000000 + 3708273
72 com.apple.AppKit 0x99a1969c -[NSApplication run] + 951
73 com.adobe.AIR 0x03009fbe 0x3000000 + 40894
74 com.adobe.AIR 0x0300a304 0x3000000 + 41732
75 libobjc.A.dylib 0x96bfe5d3 -[NSObject performSelector:withObject:] + 70
76 AdobeMuse 0x00002f8f start + 2567
77 AdobeMuse 0x000025bd start + 53
Thread 1:
0 libsystem_kernel.dylib 0x9390e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x960e40ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x960e3e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x960cbd2a start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9390e9ae kevent + 10
1 libdispatch.dylib 0x985ccc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x985cc7a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x9390e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x960e40ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x960e3e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x960cbd2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9390e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x960e40ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x960e3e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x960cbd2a start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e6280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9616c095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x03517237 0x3000000 + 5337655
4 com.adobe.AIR 0x0334a79c 0x3000000 + 3450780
5 com.adobe.AIR 0x03517351 0x3000000 + 5337937
6 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
7 com.adobe.AIR 0x03517466 0x3000000 + 5338214
8 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
9 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e6280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9616c095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x03517237 0x3000000 + 5337655
4 com.adobe.AIR 0x0334a79c 0x3000000 + 3450780
5 com.adobe.AIR 0x03517351 0x3000000 + 5337937
6 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
7 com.adobe.AIR 0x03517466 0x3000000 + 5338214
8 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
9 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e6280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9616c095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x03517237 0x3000000 + 5337655
4 com.adobe.AIR 0x0334a79c 0x3000000 + 3450780
5 com.adobe.AIR 0x03517351 0x3000000 + 5337937
6 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
7 com.adobe.AIR 0x03517466 0x3000000 + 5338214
8 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
9 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e6280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9616c095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x03517237 0x3000000 + 5337655
4 com.adobe.AIR 0x0334a79c 0x3000000 + 3450780
5 com.adobe.AIR 0x03517351 0x3000000 + 5337937
6 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
7 com.adobe.AIR 0x03517466 0x3000000 + 5338214
8 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
9 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9390dc72 __semwait_signal + 10
1 libsystem_c.dylib 0x9616ba55 nanosleep$UNIX2003 + 189
2 com.adobe.AIR 0x035172e2 0x3000000 + 5337826
3 com.adobe.AIR 0x033a0469 0x3000000 + 3802217
4 com.adobe.AIR 0x033a0486 0x3000000 + 3802246
5 com.adobe.AIR 0x03517351 0x3000000 + 5337937
6 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
7 com.adobe.AIR 0x03517466 0x3000000 + 5338214
8 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
9 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e6280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9616c0e0 pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.AIR 0x03517263 0x3000000 + 5337699
4 com.adobe.AIR 0x0355d092 0x3000000 + 5623954
5 com.adobe.AIR 0x03517351 0x3000000 + 5337937
6 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
7 com.adobe.AIR 0x03517466 0x3000000 + 5338214
8 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
9 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e6280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9616c0e0 pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.AIR 0x03517263 0x3000000 + 5337699
4 com.adobe.AIR 0x036f072d 0x3000000 + 7276333
5 com.adobe.AIR 0x03517351 0x3000000 + 5337937
6 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
7 com.adobe.AIR 0x03517466 0x3000000 + 5338214
8 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
9 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 12:: JavaScriptCore: FastMalloc scavenger
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e6280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9616c095 pthread_cond_wait$UNIX2003 + 71
3 WebKit.dylib 0x10f998c3 WebKitGetAPI + 1401461
4 WebKit.dylib 0x10f99931 WebKitGetAPI + 1401571
5 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
6 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 13:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9390b7d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9390acb0 mach_msg + 68
2 com.apple.CoreFoundation 0x90681f89 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x9068796f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x9068702a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x90686e9b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x95da663a +[NSURLConnection(Loader) _resourceLoadLoop:] + 395
7 com.apple.Foundation 0x95e0a7c8 -[NSThread main] + 45
8 com.apple.Foundation 0x95e0a74b __NSThread__main__ + 1396
9 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
10 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 14:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9390dbe6 __select + 10
1 com.apple.CoreFoundation 0x906cb660 __CFSocketManager + 1632
2 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
3 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e62e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x960e6572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.AIR 0x033888f4 0x3000000 + 3705076
4 com.adobe.AIR 0x0334935e 0x3000000 + 3445598
5 com.adobe.AIR 0x033494e0 0x3000000 + 3445984
6 com.adobe.AIR 0x03517351 0x3000000 + 5337937
7 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
8 com.adobe.AIR 0x03517466 0x3000000 + 5338214
9 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
10 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e62e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x960e6572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.AIR 0x033888f4 0x3000000 + 3705076
4 com.adobe.AIR 0x0334935e 0x3000000 + 3445598
5 com.adobe.AIR 0x033494e0 0x3000000 + 3445984
6 com.adobe.AIR 0x03517351 0x3000000 + 5337937
7 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
8 com.adobe.AIR 0x03517466 0x3000000 + 5338214
9 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
10 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e62e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x960e6572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.AIR 0x033888f4 0x3000000 + 3705076
4 com.adobe.AIR 0x0334935e 0x3000000 + 3445598
5 com.adobe.AIR 0x033494e0 0x3000000 + 3445984
6 com.adobe.AIR 0x03517351 0x3000000 + 5337937
7 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
8 com.adobe.AIR 0x03517466 0x3000000 + 5338214
9 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
10 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9390d8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x960e62e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x960e6572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.AIR 0x033888f4 0x3000000 + 3705076
4 com.adobe.AIR 0x0334935e 0x3000000 + 3445598
5 com.adobe.AIR 0x033494e0 0x3000000 + 3445984
6 com.adobe.AIR 0x03517351 0x3000000 + 5337937
7 com.adobe.AIR 0x035173cb 0x3000000 + 5338059
8 com.adobe.AIR 0x03517466 0x3000000 + 5338214
9 libsystem_c.dylib 0x960e15b7 _pthread_start + 344
10 libsystem_c.dylib 0x960cbd4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0b85627c ebx: 0x0b8561f0 ecx: 0xbfffbfe8 edx: 0x3f800000
edi: 0x01338000 esi: 0x3f800000 ebp: 0xbfffbf68 esp: 0xbfffbf20
ss: 0x00000023 efl: 0x00210206 eip: 0x032796dc cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x3f800004
Logical CPU: 0
Binary Images:
0x1000 - 0x6ff7 +AdobeMuse (5.0.704 - ???) <0A87B357-0D94-8006-FA4C-C9A78864BCCE> /Applications/Adobe Muse.app/Contents/MacOS/Adobe Muse
0xc8000 - 0xd5ff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0xe9000 - 0xeefff com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <081467DA-1F55-3C0C-8081-062A985F36B7> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x700000 - 0x70efff libSimplifiedChineseConverter.dylib (61) <60899F9C-A79F-3BC2-855E-DC5C78B98FEB> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x7d0000 - 0x7f4fff com.apple.security.csparser (3.0 - 55179.11) <F7C9285E-F077-3D96-8F9D-24497266F35D> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/MacOS/cspa rser
0x1b00000 - 0x1c1fffb com.apple.WebKit (8536 - 8536.28.10) <C181C3FB-91E3-38AB-A709-6B61935B3AD8> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x3000000 - 0x4835fcb +com.adobe.AIR (3.6.0.5970) <1953D72E-FB0E-3923-D7CE-63DE5F64AAEB> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x4b2f000 - 0x57c2ffb com.apple.WebCore (8536 - 8536.28.10) <AA738A8C-808D-302A-B58D-404C58075C45> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0xc7c4000 - 0xc7c8ff3 +com.adobe.OOBELibANE (1.0 - 1) <DE7B0DA4-FCEF-3847-9A91-6AC486346269> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.oobelib.extensions/META-INF /ANE/MacOS-x86/OOBELibANE.framework/OOBELibANE
0xc7cd000 - 0xc7d1ff7 +com.adobe.IMSLibANE (1.0 - 1) <B30EB91C-AFFD-3305-A19A-0DCCF4C6516E> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.ims.extensions/META-INF/ANE /MacOS-x86/IMSLibANE.framework/IMSLibANE
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0x94787000 - 0x94789ffd libCVMSPluginSupport.dylib (8.7.25) <C8FC6227-5209-3138-89CD-03CAD11F3EC3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x9478a000 - 0x9478bffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x94796000 - 0x947a0fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x947a1000 - 0x947e3ff7 libcups.2.dylib (327.3) <C7A4A315-FA15-354B-8BC9-BE824C4EFF6D> /usr/lib/libcups.2.dylib
0x947e4000 - 0x948f1ff3 com.apple.ImageIO.framework (3.2.0 - 849) <B34C2380-51F6-38B1-BB6C-C2E5185D90EF> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x948f9000 - 0x94947ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x94948000 - 0x9496afff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x9496b000 - 0x94ff7ff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x94ff8000 - 0x9501dff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9501e000 - 0x9507cff7 com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <953DD669-8C6E-387D-AB3F-D8C8965347DF> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9507d000 - 0x95080fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x95081000 - 0x950b0ff7 com.apple.securityinterface (6.0 - 55024.4) <7C5E28DC-F8BE-3238-883F-E1646A2AF895> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x950b1000 - 0x950b1fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x950b2000 - 0x950b3fff libsystem_sandbox.dylib (220.2) <61A79095-1978-3AAA-B0E0-658BC8E5F045> /usr/lib/system/libsystem_sandbox.dylib
0x950b4000 - 0x951a5ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x951ac000 - 0x952c8ffb com.apple.desktopservices (1.7.3 - 1.7.3) <7157C51D-C695-3C9E-B532-F551E7E55B56> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x952c9000 - 0x952d5ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x952e7000 - 0x95303fff libPng.dylib (849) <BF2CB6F5-A2F1-35A4-93F7-ACA6D7F02084> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x95304000 - 0x95313fff libGL.dylib (8.7.25) <818E3E6B-9B00-3117-8157-9E95CB59A47B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x95314000 - 0x953befff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x953bf000 - 0x953cfff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x953d0000 - 0x9551efff com.apple.CFNetwork (596.3.3 - 596.3.3) <EC7EF37B-B00E-374D-9E8F-E4E22D741059> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9551f000 - 0x95534fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x95535000 - 0x95547fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x95548000 - 0x95587ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x95594000 - 0x955b1fff libxpc.dylib (140.42) <1E419D55-C5C1-33FF-B52E-6C7FFBEA5E1F> /usr/lib/system/libxpc.dylib
0x955b2000 - 0x955d7ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x955d8000 - 0x9596bff3 com.apple.MediaToolbox (1.0 - 926.87) <F3623474-03AD-3A7F-8BD1-46A44A12E74E> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x9596c000 - 0x959d2fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x959d3000 - 0x95a4cff0 com.apple.CorePDF (2.0 - 2) <6B5BF755-F336-359C-9A99-F006F61442CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x95a4d000 - 0x95bd6ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x95bd9000 - 0x95be6ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x95be7000 - 0x95beeffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x95bef000 - 0x95c0cfff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x95c0d000 - 0x95c0fffb libRadiance.dylib (849) <EAF7C74F-2A71-3A07-82E1-4FADEAFCF201> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x95c10000 - 0x95c13ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x95c14000 - 0x95ca6ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x95ca7000 - 0x95cddffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x95d14000 - 0x95d6bff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x95d6c000 - 0x9608aff3 com.apple.Foundation (6.8 - 945.16) <C4D95341-B4FF-30AC-815A-A23C019C57A3> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9608b000 - 0x96099ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x9609a000 - 0x960baffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x960cb000 - 0x96188feb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x96189000 - 0x961edfff com.apple.datadetectorscore (4.1 - 269.2) <B4D53047-C613-32F8-9E08-0154EA81B487> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x961ee000 - 0x961eefff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x961ef000 - 0x9634cffb com.apple.QTKit (7.7.1 - 2599.24) <39CC892D-2874-33FE-BE30-87FE07D875BD> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9634d000 - 0x9638fff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
0x96390000 - 0x9678cfeb com.apple.VideoToolbox (1.0 - 926.87) <D6460276-E1CF-317D-B32F-80EAE916168C> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9678d000 - 0x9686efff libcrypto.0.9.8.dylib (47) <D4EFFCFB-206D-3E3D-ADB5-CBAF04EB8838> /usr/lib/libcrypto.0.9.8.dylib
0x9686f000 - 0x9687afff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x968aa000 - 0x968cfffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x968d0000 - 0x96b29ff8 com.apple.JavaScriptCore (8536 - 8536.28.10) <B02A662A-7DE6-3C9D-AB08-AA746D48FF2B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x96bd5000 - 0x96bdcffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96be0000 - 0x96ced057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x96cee000 - 0x96cf7ff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x96cf8000 - 0x96d0fff4 com.apple.CoreMediaAuthoring (2.1 - 914) <37C0A2C7-73B3-39BC-8DE1-4A6B75F115FC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
0x96d10000 - 0x96de4ff3 com.apple.backup.framework (1.4.2 - 1.4.2) <0473EB45-E9BF-3C10-B235-A6E2B960A88F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x96de5000 - 0x96fa1ffd libicucore.A.dylib (491.11.2) <59A23F06-16AD-35F8-BA58-D17305232402> /usr/lib/libicucore.A.dylib
0x96fa2000 - 0x97262ff3 com.apple.security (7.0 - 55179.11) <165A3105-9ADF-329B-93FC-3C8EFAEDDD13> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x974fe000 - 0x97631ff3 com.apple.MediaControlSender (1.7 - 170.20) <7B1AC317-AFDB-394F-8026-9561930E696B> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
0x97632000 - 0x97726ff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x9776d000 - 0x977b2ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x977ff000 - 0x97957ffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <0D36953C-9897-3E9B-8C70-847E90B203A2> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9798c000 - 0x979e7fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x979e8000 - 0x97c18fff com.apple.QuartzComposer (5.1 - 284) <4E8682B7-EBAE-3C40-ABDB-8705EC7952BD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x97c19000 - 0x97c95ff3 com.apple.Metadata (10.7.0 - 707.5) <F2BC2AB4-A87A-3D37-A496-AC21EF3E1244> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x97c96000 - 0x97cfaff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x97cfb000 - 0x97d28ffb com.apple.CoreServicesInternal (154.2 - 154.2) <DCCF604B-1DB8-3F09-8122-545E2E7F466D> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x97e3a000 - 0x97e58ff3 com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x97e59000 - 0x97e83ff9 com.apple.framework.Apple80211 (8.3.2 - 832.18.1) <69AD5C5E-14A2-3E2B-AE28-2C7A7E4F5D0A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x981a1000 - 0x981a3fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x981a4000 - 0x981fdfff com.apple.QuickLookFramework (4.0 - 555.5) <4E381B7B-7EB5-37FD-9BA7-517DB48D07A7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x981fe000 - 0x98309ff7 libJP2.dylib (849) <B2D0E844-C390-376C-91D9-F3501B5C7A83> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9830a000 - 0x983c8ff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x983c9000 - 0x98415fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x984ea000 - 0x984f0fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x984f1000 - 0x984f1fff com.apple.To fix this, I launched eclipse again with the -clean option. CFB asked me to enter a key (which I already had done before I applied update 1). I entered the key again and CFB loaded.
I had already run eclipse with the -clean option after installing CFB update 1. I double checked to make sure I didn't have to do this each time I restarted eclipse - I quit eclipse and launched it again, and CFB loaded. Everything seems to be working okay now. -
Adobe tv videos won't load, Windows 7 64 bit
I'm attempting to view the training videos for CS6 applications, and they don't load. A black box is displayed where the video should play. This happens under the latest versions of all of these browsers: IE, Chrome, Opera, and Firefox. I made sure I have the latest versions of Flash and Air (3.2) installed. I have no problem viewing Flash videos on other sites.
Any ideas?
RonI've just recently had this problem. After 10 hours of trying to fix it (no help from Adobe!) I found the answer. It seems that at sometime a flashplayer update deleted the settings for Adobe TV. Since I didn't know anything about these settings I started from scratch. Heres what I did:
1. First BACKUP YOUR SYSTEM !!!!!
2. Completely uninstall the flashplayer. TIP: Google for the official Adobe uninstaller.
3. Uninstall Photoshop Elemernts. TIP: The uninstall procedure is on the Photoshop Elements install disc. Start a new install and it will uninstall your old one. Stop after the uninstallation step.
4. Download and install the latest flashplayer.
5. Reinstall Photoshop Elements.
6. Reboot system and test Adobe TV.
YMMV. Good Luck! -
Pdf file won't print from adobe footer pop up
Pdf file won't print form adobe footer pop up
Attached is screenshot. The menubar footer that allow you to print from adobe.
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Illustrator CS4 won't download from Adobe site
Hello!
I would appreciate some help. I bought Photoshop and Illustrator CS4 for Mac on disc a few years ago and have since lost the discs in one of my moves. I want to install them both on a different Mac so I found where to download directly from Adobe (http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html). I clicked on on the link to download Illustrator File 1 of 1 for Mac OS X and it initialized a download but after waiting half an hour nothing had actually downloaded (it was still stuck at 0 of ___). I cancelled it and clicked on the link to download Photoshop and it instantly started downloading and I had the program installed in a few hours. Went back to Illustrator and tried again, but the same thing happened (as in, nothing actually downloaded). I don't see what I can possibly be doing wrong and can't find a way to actually contact Adobe, and I would love some help - I really just want to get this set up!
Thank you so much!beadandreel,
I believe you should try a chat here,
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html
or here,
Adobe ID and registration support (non-CC)
http://helpx.adobe.com/x-productkb/global/service-c1.html -
Just purchased HP laptop 64bit windows 8. Adobe flash player shows installed but it will not load or even display. Tried to uninstall and reinstall that did'nt work.
See
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968
Also http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html -
PE8 edit won't load from start screen in XP Pro
I have just installed PE8 in place of Pinnacle Studio Plus 10.8 which I've been using for a few years with few problems. It seems to install OK with no error messages but It won't load "new project" from the start screen although it will load "organiser". I also can't get into "new project" from the organiser. My computer is running XP Pro and has a single core Intel Pentium 4 processor running at 2.66GHz with 2Gig of RAM. Should I be able to run PE8 on my system?
You should be -- assuming you have at least 30 gigabytes of free, defragmented space on your C drive and all of your operating system and Quicktime updates.
A Pentium, though, is way at the lower end of the required power to run this program. Unlike previous versions of the program, version 8 needs a huge amount of power to run. I can barely run it on my Pentium 4, and then only with basic miniDV editing, although it runs much better on my dual-core 2.6 ghz machine.
To see how much power it needs to start up and run, open the Task Manager (right-click on your Windows Task Bar) and watch how long it takes for your processor to settle down when you launch the program. On my Pentium, it can take over 5 minutes to open a project and stabilize!
There's more information in the FAQs to the right of this forum.
http://forums.adobe.com/thread/533334?tstart=0
And here's some ideas for shutting down some very intrusive background processes.
http://forums.adobe.com/thread/503270?tstart=0 -
Flash won't load from creative suite..
I downloaded a trial of Flash from the Adobe site 5 months
ago. I recently purchased Creative Suite 3 w/ Flash included.
Every program from my newly purchased CS3 disks load up and
activate except for Flash. When I tried to reinstall from the
disk it tells me that Flash is already installed, but when I look
in the application folder it's no where to be found. I trashed the
old expired trial version and tried to reload - still no success??
Any suggestions...?mikejjr wrote:
> Ever since I loaded the new Internet Explorer, 7.0, my
FLASH won't load. When
> I go to a site requiring FLASH, it tells me that the
site requires FLASH, and I
> need to downloaded it from Macromedia... I have download
it twice, and still
> NO luck.
>
> Any suggestions? Can anyone help?
adobe.com/support/flash
look for links for player installation troubleshooting.
Also make sure that anti spy ware / ad ware and other that
type
of tools are not set to block flash content.
Some of these tools do that by default
Best Regards
Urami
<urami>
If you want to mail me - DO NOT LAUGH AT MY ADDRESS
</urami> -
Some Adobe PDF documents don't print from Adobe Reader; with other software it works correctly
Dear community,
I'm facing the problem that some Adobe PDF documents with lots of colors and lines (size less than 3 MB) don't print on our printers from Adobe Reader XI.
The same files when opened with PDF XChange or PDF Architect are printed out without problems.
How can I provide an Adobe Reader that is able to do so? Any recommendations about solving the issue are very appreciated.
Best regards
ChristianWord document problem fixed at the moment by deleting and adding the Lexmark printer again.
-
App Store won't load from dock
Hi,
I am 10.6.8 with all updates current and wish to download Lion. The Icon for App Store won't load the app store and I've gone to iTunes trying to find the download site, no luck.
I'm in the U.S. Virgin Islands and was searching to see if I'm red-lined due to location?
Anyone have comments?
ThanksI, too, have all updates and want to download Lion.
Same as above with the App Store.
Tried the iTunes route and still no luck.
Looked at various forums, removed a few items from Library based on Apple Discussion recommendations.
Still no luck.
Working on iMac Intel Core 2 Duo
Maybe it isn't a good time to upgrade, and I should wait until the next version. The bug reports should be resolved sometime soon.
This experience is moving me away from upgrading and it is annoying me because this has been a waste of no small amout of my time.
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