Adobe Primiere Pro CS5 classroom in book files not opening...

I can open files from other sources but the new Adobe classroom in a book series is giving me issues:
I have a mac but the sdisk says PC/Mac.
Error message (no number here)
File import failure
File format not supported
Anyone have any ideas? thanks

First, I'm mad as heck! I pre-order my CiaB CS5 and mine has NOT come yet... ! You got yours first.
OK, let's talk about those PRPROJ files. There are two ways to use a PRPROJ file in PrPro - you can Open from the New/Open dialog, and you can use New Project to create one, and then Import the PRPROJ into that Project, where it will bring in the full Bin structure and the Timeline(s). One just needs to twirl open those Bins and then Dbl-click on the Timeline. Does this second method also fail for you?
As for the "file type" error, my first thought is that the file affinity for PRPROJ is not set correctly in your OS. I know zero about how/where this is done in the Mac OS's, so will be of no help. Second, I wonder if you have a bad installation. Can you create a New Project? Does that New Project function correctly?
One good thing about your issue is that the author of that book is a MOD here. He knows exactly what is on that DVD, and has personally tested it. Curt can very likely get you up and using the book and its assets in a hurry.
Personally, I am thinking that all CiaB CS5's are magically disabled, until Hunt gets his copy...
Good luck, and let us know about the Import Project and also how New Project works for you. Curt will be by soon too.
Hunt
[Edit] One last thought - you do have PrPro CS5 don't you? CS5 Projects will most likely NOT Open/Import into earlier versions.
Message was edited by: Bill Hunt - Added [Edit]

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Todd_Kopriva wrote:
> There was a FIX promised for this issue almost 6 months ago.
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Application Timestamp:    4ce382d1
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Fault Module Version:    0.0.0.0
Fault Module Timestamp:    4ce34399
Exception Code:    c0000005
Exception Offset:    0000000000076198
OS Version:    6.1.7600.2.0.0.768.3
Locale ID:    1033
Additional Information 1:    7113
Additional Information 2:    7113dc2716522a4a2de374964462f9ff
Additional Information 3:    f442
Additional Information 4:    f4429beec7c520d1488e5ecd10601a50
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Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 18 error(s), 32 warning(s)
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW034: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {4058E728-84D8-45CE-8E2D-5F35BD6659A1} Adobe Extension Manager CS5.5 5.5.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 -----------
WARNING: DW034: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {4058E728-84D8-45CE-8E2D-5F35BD6659A1} Adobe Extension Manager CS5.5 5.5.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {CE75F5DB-8CA3-4E84-A30E-AF9160006105} Adobe Player for Embedding x64 3.1 3.101.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Program Files\Common Files\Adobe\APE\3.101\NPSWF32.dll'(Seq 6)
ERROR: Error code: 1(Seq 6)
----------- Payload: {7F9C94CD-0BAC-4F8F-8990-6A5886F4D550} Required Common Fonts Installation x64 1.0.0.0 -----------
ERROR: DF040: Failed to add Font 'C:\Windows\Fonts\KozGoPro-Bold.otf'. Error: 2(Seq 14)
ERROR: DW063: Command ARKFontCommand failed.(Seq 14)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW034: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {0497EAED-70DA-4BBE-BEB3-AF77FD8788EA} Adobe Premiere Pro CS5.5 Family 5.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Premiere Pro CS5.5 Support: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Story: Install failed
ERROR: DW050: - AdobeCMaps x64 CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - Adobe Premiere Pro CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: Install failed
any1 got any idea what is causing that!? I also tried to install creative suite cs5.5 but i got same errors... i'm trying to install trial version
I'm on windows 7 ultimate sp1 x64

I found a couple errors in your install log.
First you had error DW063 which as you saw refers you to Install log error "Error committing command" | Creative Suite 5, CS5.5. You mentioned the document said to reinstall. If you review the solution it is suggesting there may be a conflict with a previous version being installed. Do you have any previous versions of the Creative Suite installed? If so the document is suggesting you remove those.
The second error is DF037 which points us to document Install log "Exit 6" or "Exit 7" read, write system file errors | Creative Suite 5, CS5.5. This document is basically stating you have permission issues under your current user account and the installer is having problems writing files to your hard drive.
If you would like you are welcome to look at the log files as well. I would recommend you review the following documents for information about reviewing the installation logs:
Troubleshoot CS5 and CS5.5 installation with install logs
Installation, launch log errors | Creative Suite 5, CS5.5
Please feel free to respond back to this thread if you have any questions about the solutions offered within these documents.

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