Adobe Pro and JAWS

I am trialing Adobe Pro because it can make addessible PDF files for users with visual impairments. Does the user for whom I am creating an Adobe Pro-generated, accessible PDF need to have Adobe Pro installed on their computer or is Adobe Reader sufficient? I went through the "Make Accessible guided action" but my user cannot access the content using JAWS. Advice?

Hi CF,
Your user does not need Acrobat Pro or Reader installed to open a PDF file with JAWS or another application. Regarding how to make PDFs accessible, the W3C PDF Techniques for WCAG 2.0 (http://www.w3.org/WAI/GL/WCAG20-TECHS/pdf.html) would be a good place to start, as would the
U.S. Department of Health & Human Services PDF File 508 Checklist (http://www.hhs.gov/web/508/accessiblefiles/checklistpdf.html). The PDF Accessiblity Checker (PAC) from Access for All (http://www.access-for-all.ch/en/pdf-lab/pdf-accessibility-checker-pac/dl132.html) would be helpful to check your progress.
Hope this helps.
a 'C' student

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    0x020a76d6 AGMInitialize + 33572
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    0x020a7231 AGMInitialize + 32383
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    0x9558a6de thread_start + 34
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    0x958f083e __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x9558ae21 _pthread_cond_wait + 827
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    0x9553b42c pthread_cond_wait$UNIX2003 + 71
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    0x020a779c AGMInitialize + 33770
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    0x020a76d6 AGMInitialize + 33572
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    0x020a7231 AGMInitialize + 32383
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    0x9553282a pthread_cond_wait + 48
    3   com.adobe.amt.services   
    0x1038ff2c C_AMTUISwitchSuppressUpdates + 16864
    4   com.adobe.amt.services   
    0x10388e78 C_EULA_SetState + 2166
    5   com.adobe.amt.services   
    0x1038ff92 C_AMTUISwitchSuppressUpdates + 16966
    6   libsystem_c.dylib        
    0x95586ed9 _pthread_start + 335
    7   libsystem_c.dylib        
    0x9558a6de thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib   
    0x958f102e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x95588ccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
    0x9558a6fe start_wqthread + 30
    Thread 12:
    0   libsystem_kernel.dylib   
    0x958f102e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x95588ccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
    0x9558a6fe start_wqthread + 30
    Thread 13:
    0   libsystem_kernel.dylib   
    0x958f102e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x95588ccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
    0x9558a6fe start_wqthread + 30
    Thread 14:
    0   libsystem_kernel.dylib   
    0x958f102e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x95588ccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
    0x9558a6fe start_wqthread + 30
    Thread 15:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib   
    0x958f0bb2 __semwait_signal + 10
    1   libsystem_c.dylib        
    0x9553b7b9 nanosleep$UNIX2003 + 187
    2   libsystem_c.dylib        
    0x9553b558 usleep$UNIX2003 + 60
    3   com.apple.AppKit         
    0x948d0c1e -[NSUIHeartBeat _heartBeatThread:] + 2399
    4   com.apple.Foundation     
    0x9b07ee59 -[NSThread main] + 45
    5   com.apple.Foundation     
    0x9b07ee09 __NSThread__main__ + 1582
    6   libsystem_c.dylib        
    0x95586ed9 _pthread_start + 335
    7   libsystem_c.dylib        
    0x9558a6de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x0e5b7b60  ecx: 0x0e5b7b40  edx: 0x00000000
      edi: 0x055025cc  esi: 0xbfffdbf8  ebp: 0xbfffdb88  esp: 0xbfffd7c0
       ss: 0x00000023  efl: 0x00010286  eip: 0x022450bc   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000012
    Logical CPU: 2
    Binary Images:
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    0x90005000 - 0x90115fe7  libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <34E1E3CC-7B6A-3B37-8D07-1258D11E16CB> /usr/lib/libsqlite3.dylib
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    0x90672000 - 0x906cfffb  com.apple.htmlrendering (76 - 1.1.4) <409EF0CB-2997-369A-9326-BE12436B9EE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
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    0x90c8d000 - 0x90c8eff0  libunc.dylib (24.0.0 - compatibility 1.0.0) <2F4B35B2-706C-3383-AA86-DABA409FAE45> /usr/lib/system/libunc.dylib
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    0x90ce9000 - 0x90cedff7  com.apple.OpenDirectory (10.7 - 146) <4986A382-8FEF-3392-8CE9-CF6A5EE4E365> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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    0x90ff4000 - 0x90ff8ffd  IOSurface (??? - ???) <CAF0B3F2-1589-3139-8A59-E54797C02EA0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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    Hi rsg1,
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    If you're still having trouble downloading Acrobat, please try grabbing it from the links on this page: Download Acrobat products | Standard, Pro | XI, X
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