Adobe Pro will not download?

I just purchased Adobe Pro and it will not allow me to download. Why?

Hi esmiller56,
I'm sorry to hear that you're having trouble downloading your new software. Can you please tell me what operating system you're using (Mac OS or Windows, and what version)?
For starters, let's have you try to download from this page: Download Acrobat products | Standard, Pro | XI, X
Make sure that you're logged in as an administrator, and disable any antivirus software on you system before you download and install.
Please let us know how it goes.
Best,
Sara

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