Adobe product website is a maze?

I was just trying to upgrade my siftware to Window 7 - I had an XP version of Adobe that allowed me to Scan to a PDF.
After an hour of combing the hydra of products, I thought the I had what I needed with Adobe Create PDF.  Not even close. 
The adobe website does a poor job of bringing all of their products to the front for comparison.  The product presentation information is unclear. The indivdual products are not compared side by side for easy view. Thus I purhased the wrong product.  After trying to chat with the rep from another hemisphere, i got transferred to 4 agents, then back to where I started.  I was then asked to purchase Acrobat Pro and eat the cost of my prior purchase as a loss.
I give up.  Is there another product that can scan to a document (Word, Apple, Google, anything else) that is not an Adobe product?

Hi CloudFog,
How can we help? Have you installed the free Adobe Reader? Are you using this along with CreatePDF to convert your documents to pdf?
I want to be sure I am clear as to what you are wanting to accomplish. Are you receiving a specific error message?
Looking forward to hearing back from you!
Kind regards, Stacy

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