Adobe products download then hang on "waiting to install"

Have downloaded the Adobe Application Manager - manually - which is working. Signed in with my creative cloud account, and tried to download Indesign and Photoshop (CS6). Both downloaded fine, but both are now hanging on the "waiting to install" and are not moving at all.
I am on a work network and using Windows XP.
Any help will be greatly appreciated - and if technical language could be kept to a minimum that would also be brill! - I'm no techy!!
Thanks.

Steve you will want to review your installation log files to determine why the installation may be failing. You can find details on how to review the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
Also what version of Windows XP are you using? Which service packs are currently installed?

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Quick catch up. Everytime I went to adobe.com to get something it would NEVER istall. So I had tech support from you guys hook me up with the download links that worked. They all worked great. They all show up in control panel--programs. But in internet explorer I can play videos, but can't here them because the volume icon is GONE.
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Please provide some details, e.g. your Flash Player version, and a link to a site with no volume controls.
A screenshot would also help: http://forums.adobe.com/thread/1070933
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You didn't mention error 1935 in your original post; did you look at http://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html ?
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Hello everyone!
I know questions similar to this have been asked many times before, but I did not manage to find the solution to my problem after a few hours of reading and trying the various 'solutions' around the net and this forum. I apologise if I missed it.
I cannot seem to install Adobe AIR. I run a freshly downloaded installation executable, but it hangs at "Installing..." and 0% progress for a very, very, very long time, if I let it. This last try has been going for 45 minutes as I write. The only way to get out of the installer is through Task Manager and killing the service, as hitting 'Cancel' just makes the installer attempt to cancel endlessly.
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[2012-12-25:01:16:36] Commandline is:
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[2012-12-25:01:16:40] Relaunching with elevation
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Ok, I understand. So before we continue, we really need to figure out what the exact error is. Can you, on at least 2 systems, generate the MSI logs we'll need? Here's a document that explains how to enable logging and where to find the logs once they've been created:
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Chris

Do I need to deactivate all of my older adobe products when joining the cloud?

Do I need to deactivate all of my older adobe products and then download programs that I use?   Should I uninstall all the adobe products and then install the products from the cloud???

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US Cell: 1-903-237-8824
China Cell: 011-861-392-350-4590
Skype:   tmason80
[email protected]
[email protected]
Date: Thu, 6 Jun 2013 02:42:45 -0700
From: [email protected]
To: [email protected]
Subject: starting point
    Re: starting point
    created by Abhijit Kr. in Adobe Creative Cloud - View the full discussion
Hi tmason80,
No, You dont have to uninstall any of your older Version of Adobe products. You can simply download the latest version of Adobe Applications using Adobe Application Manager.
You can diwnload Adobe Application Manager from this link.
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4773&fileID= 4437
regards,
Abhijit
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5384125#5384125
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Adobe products download then hang on "waiting to install"

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