Adobe Professional - link action - File Exit doesn't work as it should

In Adobe Professional, create a new link using the following steps:
- Create Link
- Custom Link
- Click Next
- Go to the Actions tab
- Select the 2 following Actions:
     - File>Close
     - File>Exit
- Click Ok on the 2 dialog boxes.
-save the pdf
When you open the document  (in Reader or Professional) and you click the link, the File Exit action never occurs (Adobe stays open).  For certain users, the File Close action works (but not the the File> Exit).
Please note that all users have the following configuration:
Edit --> Preferences --> Internet --> Display PDF in Browser = UNCHECKED
Edit --> Preferences --> Internet --> Allo fast web view = UNCHECKED
All users are using Adobe Reader 9.2, and the behavior is the same for all.

Marcslrois666, you are in the wrong Forum.
this Forum covers the Adobe Connect, which server/service for live/ on-demand online training.

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