Adobe PS CC will have to be registered every month

I talked to two people at Adobe Support today after spending 2 hours on hold and about an hour on the CHAT thing with no response.  There was a real problem understanding these guys, especially the "supervisor", but here is the story.
I got my notice of payment this morning and went into Photoshop CC and it would not boot.  Instead, I got the trial version and a request to register and then to the page with a serial number.  To make a long story short, I FINALLY got a human at Support who told me I had to register and the payment was somehow late and it was all my fault.  I was really having a hard time understanding these guys and I was refused a transfer to someone in the US whom I could understand.  If I have to re-register this monthly, then Adobe can have CC.  I'll go back to CS6.  I can buy Lightroom, but I've made it fine with out it.  Man, Adobe's Support was really subpar today.  On a scale of 1 to 10, with 1 the lowest, it was a -15.  Gee. I wonder if I'll hear back from some Tech who will tell me I should keep this and jump through hoops every month.  What a crock.

Thanks for the info, I am unable repair the problem with this info. It may be that I am just not advanced enough to do so. However, in trying to locate program prefrences in Win 7 X64 I do not have a folder titled "After effects". I have used CCleaner to clean temp files etc. I have booted into Safe Mode and shut down all except Windows startups and launched PS-CC in Safe Mode and it stll shuts down by itself after 4 -5 seconds. I have PS-CS6 and it loads with no problems. According to the CC manager both apps are up to date.
Do you advocate I uninstall PS-CC and reinstall? I yes, are there special instructions to accomplish the uninstall and reinstall.
Thanks again for your assistance, richare

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