Adobe PSE 11 has stopped saving my work.
Hello there,
The mac app I downloaded a while back for Adobe Photshop Elements 11 has started playing up. When I go to edit a picture and then save it, it doesn't come up with any options using the save-as function. It freezes the screen for a few seconds, then the spinning beach ball of doom appears and then the screen un-freezes.
However after this, the file doesn't save. Is this anything to do with the fact that now PSE 12 is on the app store instead of 11, or that I was playing around with my gatekeeper settings last night to open a file I downloaded, but then I changed the settings back to default, so I don't know. I have also deleted and re-installed the app and that didn't help.
Any help would be marvellous as I have a website and I need to make all the graphics ASAP.
Thanks,
Tom
Go to the editor preferences>general, click this button and restart the editor:
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Adobe PSE 11 has stopped saving.
Hello there,
The mac app I downloaded a while back for Adobe Photshop Elements 11 has been playing up today. When I go to edit a picture and then save it, it doesn't come up with any options using the save-as function. It freezes the screen for a few seconds, then the spinning beach ball of doom appears and then the screen un-freezes.
However after this, the files doesn't save. Is this anything to do with the fact that now PSE 12 is on the app store instead of 11, or that I was playing around with my gatekeeper settings last night to open a file I downloaded, but then I changed the settings back to default, so I don't know. I have also deleted and re-installed the app and that didn't help.
Any help would be marvellous as I have a website and I need to make all the graphics ASAP.
Thanks,
TomI do apologise for bumping, but this is SO important.
-
Adobe Photoshop cc has stopped working when saving file.
Whenever i save a file in Photoshop CC or i save as it crashes and gives me the "Adobe Photoshop cc has stopped working" so i cant use Photoshop CC for this reason. I have it sometimes with Illustrator CC as well.
Please Advise.Here is the log of the last quit
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Date/Time: 2013-09-29 17:06:42 -0400
OS Version: 10.8.5 (Build 12F37)
Architecture: x86_64
Report Version: 11
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.0.0 (14.0.0.221)
Parent: launchd [286]
PID: 566
Event: hang
Duration: 1.95s
Steps: 19 (100ms sampling interval)
Hardware model: iMac9,1
Active cpus: 2
Free pages: 317898 pages (-1454)
Pageins: 709 pages
Pageouts: 0 pages
Process: Adobe Photoshop CC [566]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Architecture: x86_64
Parent: launchd [286]
UID: 501
Task size: 57801 pages (+81)
Pageins: 688 pages
CPU Time: 1.250s
Thread 0x3837 DispatchQueue 1 priority <multiple> cpu time 1.242s
19 ??? (Adobe Photoshop CC + 11476) [0x100002cd4]
19 ??? (Adobe Photoshop CC + 2939337) [0x1002cd9c9]
19 ??? (Adobe Photoshop CC + 2939116) [0x1002cd8ec]
19 ??? (Adobe Photoshop CC + 557570) [0x100088202]
19 ??? (Adobe Photoshop CC + 23689692) [0x1016979dc]
19 ??? (Adobe Photoshop CC + 23684834) [0x1016966e2]
19 -[NSApplication run] + 517 (AppKit) [0x7fff86d511a3]
19 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff86d59df2]
19 _DPSNextEvent + 685 (AppKit) [0x7fff86d5a533]
19 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff884b6ae3]
19 ReceiveNextEventCommon + 166 (HIToolbox) [0x7fff884b6b94]
19 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff884b6eb4]
19 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff882460e2]
19 __CFRunLoopRun + 1529 (CoreFoundation) [0x7fff88246ad9]
19 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x7fff8826131d]
19 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x7fff88261804]
19 __NSFireTimer + 96 (Foundation) [0x7fff88e26463]
19 ??? (Adobe Photoshop CC + 23685076) [0x1016967d4]
19 ??? (Adobe Photoshop CC + 555523) [0x100087a03]
19 ??? (Adobe Photoshop CC + 555879) [0x100087b67]
19 ??? (Adobe Photoshop CC + 582890) [0x10008e4ea]
19 ??? (Adobe Photoshop CC + 6254700) [0x1005f706c]
19 ??? (Adobe Photoshop CC + 604834) [0x100093aa2]
19 ??? (Adobe Photoshop CC + 17504061) [0x1010b173d]
19 ??? (Adobe Photoshop CC + 17506899) [0x1010b2253]
19 OWLWidgetShow + 491 (AdobeOwl) [0x103fafc99]
19 ??? (AdobeOwl + 308931) [0x103fb06c3]
19 ??? (AdobeOwl + 256710) [0x103fa3ac6]
19 ??? (AdobeOwl + 161506) [0x103f8c6e2]
19 ??? (AdobeOwl + 334704) [0x103fb6b70]
19 ??? (AdobeOwl + 330364) [0x103fb5a7c]
19 ??? (AdobeOwl + 332051) [0x103fb6113]
19 ??? (AdobeOwl + 848852) [0x1040343d4]
19 ??? (AdobeOwl + 849218) [0x104034542]
19 ??? (AdobeOwl + 861426) [0x1040374f2]
19 ??? (AdobeOwl + 474217) [0x103fd8c69]
19 ??? (AdobeOwl + 586520) [0x103ff4318]
19 ??? (AdobeOwl + 551259) [0x103feb95b]
19 ??? (AdobeOwl + 549120) [0x103feb100]
19 ??? (AdobeOwl + 505385) [0x103fe0629]
19 -[NSView(NSInternal) _setHidden:setNeedsDisplay:] + 1511 (AppKit) [0x7fff86d3dd61]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 310 (AppKit) [0x7fff86f3bad6]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 310 (AppKit) [0x7fff86f3bad6]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 187 (AppKit) [0x7fff86f3ba5b]
19 ??? (Adobe Photoshop CC + 24444340) [0x10174fdb4]
19 ??? (Adobe Photoshop CC + 17503868) [0x1010b167c]
19 ??? (Adobe Photoshop CC + 17504061) [0x1010b173d]
19 ??? (Adobe Photoshop CC + 17504358) [0x1010b1866]
19 ??? (Adobe Photoshop CC + 1000653) [0x1000f44cd]
19 ??? (Adobe Photoshop CC + 557849) [0x100088319]
19 ??? (Adobe Photoshop CC + 631924) [0x10009a474]
19 ??? (Adobe Photoshop CC + 7065255) [0x1006bcea7]
19 ??? (Adobe Photoshop CC + 6973579) [0x1006a688b]
19 ??? (Adobe Photoshop CC + 24625641) [0x10177c1e9]
19 ??? (Adobe Photoshop CC + 23160896) [0x101616840]
19 ??? (Adobe Photoshop CC + 23142888) [0x1016121e8]
19 ??? (Adobe Photoshop CC + 6402318) [0x10061b10e]
19 ??? (Adobe Photoshop CC + 12770453) [0x100c2dc95]
19 ??? (Adobe Photoshop CC + 12825102) [0x100c3b20e]
19 ??? (Adobe Photoshop CC + 12705907) [0x100c1e073]
19 ??? (Adobe Photoshop CC + 12707913) [0x100c1e849]
19 ??? (Adobe Photoshop CC + 12043716) [0x100b7c5c4]
19 ??? (Adobe Photoshop CC + 12044044) [0x100b7c70c]
19 ??? (Adobe Photoshop CC + 12048998) [0x100b7da66]
19 ??? (Adobe Photoshop CC + 12136260) [0x100b92f44]
19 ??? (AdobeCoolType + 352967) [0x104b5e2c7]
19 CTCleanup + 723399 (AdobeCoolType) [0x104c17245]
19 CTCleanup + 388274 (AdobeCoolType) [0x104bc5530]
19 CTCleanup + 388431 (AdobeCoolType) [0x104bc55cd]
14 CTCleanup + 723688 (AdobeCoolType) [0x104c17366]
14 ??? (AdobeCoolType + 74581) [0x104b1a355]
14 CTCleanup + 325358 (AdobeCoolType) [0x104bb5f6c]
14 CTCleanup + 324094 (AdobeCoolType) [0x104bb5a7c]
14 CTCleanup + 1024875 (AdobeCoolType) [0x104c60be9]
14 CTCleanup + 1023752 (AdobeCoolType) [0x104c60786]
14 CTCleanup + 1003223 (AdobeCoolType) [0x104c5b755]
14 CTCleanup + 1003321 (AdobeCoolType) [0x104c5b7b7]
14 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff8fbc7b78]
14 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff896f1523]
14 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff896f18c5]
14 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8b4446aa]
14 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8b4d9b13]
6 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1831 (libFontParser.dylib) [0x7fff8b4da835]
6 TLWFNType1Font::TLWFNType1Font(TResourceForkSurrogate const&, TResourceFileDataSurrogate const&, TResourceFileDataSurrogate const&) + 445 (libFontParser.dylib) [0x7fff8b4efe07]
6 TType1ParsingContext::ParseType1Font() + 20 (libFontParser.dylib) [0x7fff8b4f07d0]
6 TParsingContext::ParseType1Font() + 246 (libFontParser.dylib) [0x7fff8b4f0986]
3 TParsingContext::DoParse(TParserDictionary const*) + 280 (libFontParser.dylib) [0x7fff8b4f1368]
2 TParsingContext::DoCharStrings() + 461 (libFontParser.dylib) [0x7fff8b4f5cd5]
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 299 (libFontParser.dylib) [0x7fff8b4f61bf]
1 memmove$VARIANT$sse3x + 33 (libsystem_c.dylib) [0x7fff852a6209]
1 <executing in user space>
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 236 (libFontParser.dylib) [0x7fff8b4f6180]
1 reallocf + 18 (libsystem_c.dylib) [0x7fff8530a96c]
1 realloc + 125 (libsystem_c.dylib) [0x7fff852d2cbc]
1 szone_size + 177 (libsystem_c.dylib) [0x7fff852d441b]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 417 (libFontParser.dylib) [0x7fff8b4f5ca9]
1 TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 442 (libFontParser.dylib) [0x7fff8b4f56ea]
1 TParsingContext::FillBuf() + 91 (libFontParser.dylib) [0x7fff8b4f1045]
1 TType1LWFNParsingContext::GetBytes(unsigned long&) + 103 (libFontParser.dylib) [0x7fff8b4f1141]
1 TType1LWFNResourceChain::GetNextResource() const + 65 (libFontParser.dylib) [0x7fff8b4f4a9b]
1 TResourceFileDataSurrogate::operator=(TResourceFileDataSurrogate const&) + 47 (libFontParser.dylib) [0x7fff8b4f4af9]
1 free + 199 (libsystem_c.dylib) [0x7fff852d28c8]
1 szone_free_definite_size + 1071 (libsystem_c.dylib) [0x7fff852d8458]
1 <executing in user space>
2 TParsingContext::DoParse(TParserDictionary const*) + 267 (libFontParser.dylib) [0x7fff8b4f135b]
1 TParsingContext::GetFixedArray(int*, unsigned int) + 1 (libFontParser.dylib) [0x7fff8b4f4f07]
1 <executing in user space>
1 TParsingContext::HandleReaction(int) + 4307 (libFontParser.dylib) [0x7fff8b4f367f]
1 TParsingContext::DoEncoding(TEncodingProtocol*) + 410 (libFontParser.dylib) [0x7fff8b4f3f1a]
1 TParsingContext::InterpretInteger(char*) + 112 (libFontParser.dylib) [0x7fff8b4f3d20]
1 strtol_l + 13 (libsystem_c.dylib) [0x7fff8530cebf]
1 <executing in user space>
1 TParsingContext::DoParse(TParserDictionary const*) + 743 (libFontParser.dylib) [0x7fff8b4f1537]
1 TParsingContext::SkipTo(Token) + 96 (libFontParser.dylib) [0x7fff8b4f188a]
1 TParsingContext::GetToken() + 1736 (libFontParser.dylib) [0x7fff8b4f1f9a]
1 TParsingContext::ScanString() + 460 (libFontParser.dylib) [0x7fff8b4f3aea]
1 <executing in user space>
6 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 579 (libFontParser.dylib) [0x7fff8b4da351]
6 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff8b4e1006]
6 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff8b4e10d3]
6 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff849a5c05]
6 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff849a3e31]
*6 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*6 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*6 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*6 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*6 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
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2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1741 (libFontParser.dylib) [0x7fff8b4da7db]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff8b4e1006]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff8b4e10d3]
2 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff849a5c05]
2 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff849a3e31]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*2 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*2 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
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*2 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
5 CTCleanup + 723728 (AdobeCoolType) [0x104c1738e]
5 CTCleanup + 847613 (AdobeCoolType) [0x104c3577b]
5 CTCleanup + 832864 (AdobeCoolType) [0x104c31dde]
5 ??? (AdobeCoolType + 41324) [0x104b1216c]
5 ??? (AdobeCoolType + 31271) [0x104b0fa27]
5 CTCleanup + 1022127 (AdobeCoolType) [0x104c6012d]
5 CTCleanup + 1016665 (AdobeCoolType) [0x104c5ebd7]
5 CTCleanup + 1003321 (AdobeCoolType) [0x104c5b7b7]
5 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff8fbc7b78]
5 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff896f1523]
5 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff896f18c5]
5 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8b4446aa]
5 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8b4d9b13]
5 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1831 (libFontParser.dylib) [0x7fff8b4da835]
5 TLWFNType1Font::TLWFNType1Font(TResourceForkSurrogate const&, TResourceFileDataSurrogate const&, TResourceFileDataSurrogate const&) + 445 (libFontParser.dylib) [0x7fff8b4efe07]
5 TType1ParsingContext::ParseType1Font() + 20 (libFontParser.dylib) [0x7fff8b4f07d0]
5 TParsingContext::ParseType1Font() + 246 (libFontParser.dylib) [0x7fff8b4f0986]
3 TParsingContext::DoParse(TParserDictionary const*) + 280 (libFontParser.dylib) [0x7fff8b4f1368]
1 TParsingContext::DoCharStrings() + 417 (libFontParser.dylib) [0x7fff8b4f5ca9]
1 TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 442 (libFontParser.dylib) [0x7fff8b4f56ea]
1 TParsingContext::FillBuf() + 91 (libFontParser.dylib) [0x7fff8b4f1045]
1 TType1LWFNParsingContext::GetBytes(unsigned long&) + 103 (libFontParser.dylib) [0x7fff8b4f1141]
1 TType1LWFNResourceChain::GetNextResource() const + 54 (libFontParser.dylib) [0x7fff8b4f4a90]
1 TResourceFileDataSurrogate::TResourceFileDataSurrogate(TResourceForkSurrogate const&, unsigned int, short) + 42 (libFontParser.dylib) [0x7fff8b4e1764]
1 operator new(unsigned long) + 34 (libstdc++.6.dylib) [0x7fff83fd9347]
1 malloc + 41 (libsystem_c.dylib) [0x7fff852d2bd7]
1 malloc_zone_malloc + 71 (libsystem_c.dylib) [0x7fff852d2183]
1 _spin_lock$VARIANT$mp + 13 (libsystem_c.dylib) [0x7fff852a7f6d]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 461 (libFontParser.dylib) [0x7fff8b4f5cd5]
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 409 (libFontParser.dylib) [0x7fff8b4f622d]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 342 (libFontParser.dylib) [0x7fff8b4f5c5e]
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I am running on Windows 7 Professional, SP1, 4GB RAM, 64-bit OS, with Administrative privileges using Adobe RoboHelp version 9.0.1.232. I am creating projects on my C drive and linking them to Word 2010 docx files that are on the network then generating them as AIR files for testing purposes at this point. Each linked document is a technical manual (with a TOC and index) having anywhere between 100 and 1000 pages. The plan is to create a project for each of the 20 manuals then link them together and generate a Master Project as an AIR file to distribute to our customers. The manuals contain flowcharts, bullets, numbered lists, images, tables, hyperlinks, etc with approximately 100 custom styles defined in one Normal.dotm file. Only defined styles are used in each of the manuals and all manuals use the same Normal.dotm file. Each custom style is linked to a corresponding style in a custom RoboHelp css file used by all RH projects.
I have a default project that is used to create each separate project which includes a linked docx file that contains each of the custom styles so I do not have to link each Word style to the corresponding RH style every time I create a project for a different manual. My process is this: create project, link docx file, change Properties to create new TOC, Index, Glossary, Generate the linked document, Update linked document (when applicable), generate the AIR file, then update the Word document (in Word) as necessary. I then Update the linked document in RH and generate the AIR file again....and keep doing that until it looks good. So far, I have successfully created projects for 11 manuals with projects ranging in size from 20 to 50 MB. So I know the problem is not my styles, etc.
My problem is this....I will sometimes get the message 'Adobe RoboHelp 9 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available'. Sometimes, I will get the message when the manual has been updated in Word and I select Update in RoboHelp while other times it occurs when I am first getting the project set up. Right now, I am getting this message when I select Generate for the linked manual. I checked my application log file and see that I am getting an EventID 1000, Task Category 100 error. The manual is 477 pages/7.6 MB and the RoboHelp project is 42 MB and has only two really small flowcharts. I have successfully created a project for this manual a couple times before after updating the Word document for things I saw in the AIR file, but when I selected Update in RH, I would get the message and the project was then corrupt so I had to start over. I know it is not an installation problem because I can then open another project and it works fine.
Things I have tried without success: copied the linked manual to my C drive to remove the network aspect. Closed all other applications so only the Word document and RoboHelp are open. My experience has been that in most cases, RoboHelp is happier when I have the manual I am working with open in Word but have also tried it without Word running. I have tried creating the project on the root of C instead of in my folder. Tried it when no one else was on the network (5 am). In one case, I pulled out a chapter that was about 50 pages of flowcharts - which fixed that one. All our flowcharts are inserted into borderless tables as metafiles so they are not free-floating.
Any help anyone could give me as to why this is happening or what I can do differently so as to prevent this from happening would be greatly appreciated.
Thank you!
KathiMy inclination is that it is something in the projects or in the manuals being linked that is the culprit because that is where the consistency lies - projects were created identically and manuals all follow identical formats. The problem typically only occurs after the project has been successfully created and the manual is subsequently updated and I am syncing the manual in RH so I can generate a new AIR file. This is the first time the project has consistently corrupted every time I try to generate the Word document after linking it in RH. This makes little sense to me since it generated fine a couple weeks ago and I did nothing special when I updated it in Word yet when I tried to update it in RH, that is when it originally corrupted. The bottom line is that I cannot 100% trust that any project I run will work the next time. I end up just crossing my fingers and hoping for the best.
My problems seemed to start once I went to RH9 (from RH8) because we had upgraded from MS Office 2003 to the 2010 version and I needed 9 for the docx extension. Like I said, it is not all the time - I can be beating my head against the wall getting one of the projects to work, then create 3 more projects that have no problems and then the next one leaves me wanting to throw my PC through a window....
Deleting the CPD does not corrupt the project, it just removes my default linked document that allows me to circumvent linking the styles individually for that project. Once I have a manual linked and I remove the CPD, it just creates a new one. What I am saying is that if I delete the CPD file, it does not prevent the project from corrupting nor does it make the corrupted project viable again.
thanks!
Kathi -
Adobe RoboHelp 9 has stopped working
RH9 | WebHelp
I've copied an existing project and applied a new stylesheet. This has involved multiple "find and replace" actions in order to change old styles to my new styles. All was going well - everything looked fine and the project compiled without a problem. However, after further changes the compile has stopped working. As I start compiling the following message appears as the process starts updating files "Adobe RoboHelp 9 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I've tried deleting the CPD file, but it doesn't make any difference. I've also tried removing the last topics I've worked on, but again it's just the same.
Does anyone have any ideas? I've spent over a day re-styling the project and don't want to lose what I've done.
ThanksFind and replace for style names done correctly should not cause this. If you searched for something like <p class="me"> and replaced it with <p class="you"> and that class was not quite what was in the CSS, RoboHelp would display your topics with the style name showing in block capitals rather than crash.
My first thought was that something else had been changed unintentionally and was causing this. Then I noted you said it had compiled the first time after you had made the changes. At the moment I am a bit stumped on what it could be.
The first thing I would try is to generate some other form of help, try Microsoft HTML Help (CHM). If that too fails, then you might have to go for working on a backup as below. However, if it works, I would then create a new webhelp layout by right clicking in the SSL and selecting Create New, not the Duplicate option. If that fails then you may have to work on a backup of the project before you did the find and replace, you did make one didn't you?
Ttake a fresh copy of the backup so that you retain an untouched copy. Then copy your new CSS from the broken project into a working copy of the backup using Windows Explorer. Manually apply a few of the styles to a few topics and then test compiling. If that works, then do the find and replace work again testing after each style has been changed. After each successful pass, create a backup in case it goes wrong at the next stage. Before you start any find and replace, post back what you are using for that.
Good luck and post back how you get on.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
Adobe Photoshop CS3 has stopped working... HELP?
Everytime I try to make a GIF, and I select the length of the video, and press okay, a box comes out saying: Adobe Photoshop CS3 has stopped working. I've tried the "CTRL-ALT-SHIFT," but it doesn't work! Please help? ):
I make a GIF like this: File-Import-Video Frames to Layers.
Oh, and I have a Adobe Photoshop CS3 Extended.You'll probably going to have to uninstall, then re-install the application; but you need to provide a lot more information;
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Adobe Photoshop CS3 has stopped working: A problem caused the program to stop working correctly.
I recently purchased a new desktop computer and installed Adobe CS3 Master Edition on it and I get the following error:
Adobe Photoshop CS3 has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Out of the entire suite of tools only Photoshop will not launch. The weird thing is i also had the same Adobe programs installed on my laptop and I have not made any installation updates to that machine and i am getting the same error. I have always installed the same software on my two home machines with no problem until now. Any help is appreciated.
Thanks,
AndyYou'll probably going to have to uninstall, then re-install the application; but you need to provide a lot more information;
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Windows 7 " Adobe Photoshop CS3 has stopped working "
Okay let me stir up a whole new kettle of fish WINDOWS 7 VS CS3 PHOTOSHOP.
I have Windows 7 Ultimate Edition 64bit. I am running (or trying) CS3 Master suite. Most all progams function except Photoshop. I try to load it and I get "Adobe Photoshop CS3 has stopped working" and then there is no fix and no help. Photoshop ran on Vista 64bit just fine.
I'm curious if anyone else is having this same issue? If so have you found any clue as to the issue?
I get the feeling this could be a conflict with a windows 7 update or something?
Any fixes?Try right clicking on the PS CS3 icon and run as admin. I can tell you that people have a lot of problems in running PS CS3 in Windows 7 and had to download the Windows XP virtual and run CS3 in virtual mode.
Anyways here is a link to the suite forums. They may have a better answer there for you.
http://forums.adobe.com/community/creativesuites/creativesuites_windows -
Problem: Adobe Bridge CC has stopped working
I run a Windows computer with Windows 8 64bits OS. When I try to start Adobe Bridge CC I get a message "Adobe Bridge CC has stopped working". I Tried to delete preferences (started with ctrl-key) but no cigar. Then I uninstalled Adobe Bridge and reinstalled it, but still no cigar. The same message occurs whenever I try to open a folder with more than a few pictures in it. My only option is "Close program". Someone has a solution?
I got the reset window but only two options was available (the reset workspace was greyed out). My machine has 16GB ram. The "funny" thing is that suddenly the problem disappeared. I installed Bridge CS6 to circumvent, but one day I started CC again and everything was ok.
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