Adobe PSE 11 installer defaults to the "uninstall" routine.

I’m trying to install PSE 11 from a downloaded < Adobe_PE11_T1.zip >. Preferring a “clean” installation, first I uninstalled PSE 10 (Windows7 Control Panel / Programs); however, PSE 10’s program folder did not delete. So, I deleted it manually, then ran Adobe’s <adobe_creative_suite_cleaner_tool>, and selected “All.”
Now, unzipping and installing PSE 11 causes the installer to default consistently to "uninstall." I’ve performed cold boots between each step, and repeated the entire process with identical results. How do I "reset" Adobe for a clean installation?
Windows 7 Home Prem. Svc Pk 1
Dell XPS 8100, x64-based; Intel Core i7 CPU
BIOS: Dell A03, 12/9/2009; RAM 8.00 GB; Virtual Mem.: 15.9 GB

Since you deleted PSE10 program files folder manually, it might create some issues. Please restart you system once and then look for any residues of PSE10 in program files\adobe\ and try installing PSE11.
Thanks
Andaleeb

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Adobe AIR installation questions

Hi all,
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1. Adobe AIR installation requests that the user enters their computer password. Is there any way to retrieve this password from a separate installer? The binary application that we ask our users to install asks the user for their password and it would be nice to not ask the user to enter their password twice. Are there any possibilities for sharing this password between our binary application and the Adobe AIR installer?
2. If I sign up as a re-distributer of AIR, is the Adobe EULA which is displayed at the start of installation still necessary? I'm already displaying one EULA (with the binary application) and I'd prefer not to have to display two.
3. I'm assuming that there is no way to specify the directory into which I'd like the Adobe AIR runtime to be placed - can you confirm that Adobe AIR is always installed in the /Applications folder on mac and c:/Program Files on Windows?
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Thanks
Sean

1: We are working on a method to use a local socket to communicate with an installed c# application on the users machine. The situation is very similar, however we store credentials encrypted and accessible to the installed binary. If those credentials do not exist the AIR app requests the user to input them and they are sent to the binary. These credentials are stored either per session, daily or forever per the user's preferences. We use this method to let AIR be the front end it was designed to be and leave all the heavy lifting OS / processor wise to the binary. Unsure if this would help but you can read a bit more on using local sockets here: http://help.adobe.com/en_US/AIR/1.5/devappshtml/WS5b3ccc516d4fbf351e63e3d118666ade46-7caf. html
2: The EULA is still required as the End User has to accept it. If there's a way around that, I'm not aware.
3: The installation directory can be changed by the user unless you are performing silent installs (available when you sign a redistribution agreement). I don't recommend relying on the installation directory never changing.
Try using nativePath to determine where your program location is: (javascript)
//application directory
var file = air.File.applicationDirectory.resolvePath("testfile.html");
air.trace(file.nativePath);
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air.trace(file.nativePath);
4: I've faced the problem where the AIR runtime is not available, but we always fall back on the badge there. For what it's worth it's pretty handy at detecting requirements and getting them to the user.
hope that helps

Adobe Acrobat 8 Professional - will not uninstall

I tried to install this program with Windows 7, 64-bit numerous times and it would not work 100%. I even downloaded the "patch" file for windows 7, but the program would freeze every single time I opened it. I have since reverted back to just using Adobe reader, but CANNOT uninstall Adobe Acrobat 8 Professional. The uninstall completely freezes about 60-65% of the way through, and I just end up closing it down. However, I cannot install any new software on my computer because the installer application keeps saying that another program is being installed (Adobe) when in actuallity it is NOT!
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Hi meanwire,
I had a similar problem .
Here is the solution that worled for me. try it out:
1. Install Acrobat 8.0 (which i think you have already done)
2. Now go to the following link and download Acrobat 8.1 update
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3662
3. Apply the downloaded 8.1 update manually
4. Once the manual update is successful launch Acrobat and do Acrobat menu Help ->Check for updates
Hope it works for you!!
Regards,
hit.anand

Cannot find Adobe PSE 10 download

I bought the download of Adobe Photoshop Elements 10 on November 23rd 2011. I have the serial number for it.
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Someone in Adobe must have the link to dowmload Adobe PSE 10 again.
How do I access it?

I have only one Adobe ID. Adobe PSE 10 was purchased directly from Adobe. The order number was: #AD004449239. I can send scanned copies of the order confirmation and e-mail with the serial number which I received on November 23 2011.
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How do you stop DNG Converter from embedding Adobe's ACR default settings instead of custom settings?

I notice that the new version of Adobe DNG Converter (8.6, and maybe earlier) appears to place Adobe's ACR defaults in the converted file. Thus, the converted files open up in Bridge with an indication that they already have settings made, and, hence, ACR does not apply the custom camera settings. One has to Clear Settings first in Bridge, then open in ACR.
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Is there any way to prevent DNG Converter from installing settings?

ssprengel wrote:
What do you mean by “custom camera settings”? Do you mean you’ve changed the Camera Raw defaults for a particular camera and those aren’t being seen until you do a Reset? Or do you mean some sort of Nikon-settings that Adobe never looks at?
Also at what point in the workflow are you converting these files, just after copying them to your hard-disk and before touching them with any other Adobe software, or after they’ve been adjusted in Nikon software, or after they’ve been adjusted in Bridge/ACR, initially as NEFs?
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Adobe air installer problem. app behaving strange

Hi all
i developed a desktop app in flex..In this i set the alpha of a text input /text area to alpha=0
.the app is behaving different..on different pc's..i executed to debug the app on my pc on setting the alpha=0 for text input the background becomes transparent and i was able to write text with alpha not effecting the text in the text input...then i copy the code to another pc install the adobe air installer and debug the code again ..now what i see was lil strange that the alpha property also effects the text contained in the text input...
chk the link below too
http://forums.adobe.com/thread/526301?tstart=0
can any body tell me whats happening or it depends upon the adobe air installer .
I installed the adobe air installer on my pc 1 and a half month back..on the other pc i installed 2 weeks back..
where is the problem?
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If you need it for the usage meter, instructions here > http://usagemeterapp.comcast.net/air.html
Repair permissions prior to installing Adobe Air.
Launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
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FAQ's for > Xfinity Usage Meter Application

Adobe Acrobat X defaults to last page viewed

When I open a pdf, Adobe Acrobat X defaults to the last page viewed. How do I default it to go to the top of the first page?

Edit - Preferences - Documents - tick off "Restore last view settings when
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How do I install the FM10 licensing fix when Adobe Update Installer won't run?

Adobe Update Installer won't run so can't install FM10 licensing fix
This question is Not Answered.(Mark as assumed answered)
Aug 9, 2013 12:09 PM
Tags (edit): none (add)
Because FM10 began crashing with "fatal" errors whenever I tried to generate a TOC for a small (65 page) book, I researched workarounds and none of them worked. Now that I have delivered a crippled deliverable via Acrobat manipulations, I would like to fix FM. I uninstalled it and reinstalled it, got some updates, and then received the "licensing fix" error that popped up in January. I'm wondering why this fix was included not in the updates. That said, the licensing fix package, first, would not unzip so I downloaded it again. I unzipped it but I got a message that Adobe Updater Installer could not run and after several clicks I found that file. I reinstalled Adoble Update Installer but it still does not run.
I am running Windows XP and have TCS 3.5.I uninstalled FM and RH but not Acrobat, Captivate, or Photoshop.
So, now what? Listen to my supervisor who says never use FM again?
P.S. Why do I have to enter a title for my question and then do it again when this page opens??

Give Adobe Support a call or contact the TCS team at [email protected] - something in your environment is causing the installer to fail (I'd guess).

Upgraded PC from XP to Win 7. Can no longer run my adobe products. What is the best proceedure to repair the installations?

How do you correct the installation problems?

Hi Tom,
It's recommended to uninstall the Adobe software's before upgrading the OS.
I would suggest removing the apps and reinstalling them.
Regards,
Rave

When ever i try to install photoshop cc on my laptop i keep getting this error "We've encountered the following issues installer failed to initialize. Please download adobe support advisor to detect the problem."

when ever i try to install photoshop cc on my laptop i keep getting this error "We've encountered the following issues installer failed to initialize. Please download adobe support advisor to detect the problem."

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

I use a lot of Adobe PSE programs, especially PSE 9. All of a sudden PSE 9 became dysfunctional. The cursor won't respond. Do I have to buy PSE 9 again ?

I use a lot of Adobe PSE products (photography) especially PSE 9. All of a sudden, the cursor on PSE 9 began to malfunction. It won't respond to some of the tools, it'll pick the wrong tool, etc. Do I jave to rebuy another new version of PSE 9 or simply move on ?

Reset the tools. Click on the little arrow, top left, on the option bar of one of the tools. That may fix it.
If not, suggest that you reset preferences to default.
Window
Step 1. Hold down the Alt + Ctrl + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Step 2. Reset the preferences as above.
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Macintosh
Step 1. Hold down the Opt + Cmd + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Step 2. Reset the preferences as above.
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Cs6 mc Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.

I am having trouble installing cs6 mc from both dvd and download.
I keep getting the same error for the Installer "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."
Is there a fix for this?
Here is the PDApp.log from the latest attempt to install:
8/16/2014 19:47:53 [INFO] Setup - Build Version - 6.0.335.0
8/16/2014 19:47:53 [INFO] Setup - Logging Level verbosity Set to 4
8/16/2014 19:47:53 [INFO] Setup - Start Adobe Setup
8/16/2014 19:47:53 [INFO] Setup - TimeLog: Bootstrapper Start
8/16/2014 19:47:53 [INFO] Setup - TimeLog: Start initial checks
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8/16/2014 19:47:53 [INFO] PIM - XML is valid
8/16/2014 19:47:53 [WARN] PIM - Failed to find Node
8/16/2014 19:47:53 [INFO] Setup - Found 6 packages in setup manifest
8/16/2014 19:47:53 [INFO] PIM - Build Version - 6.0.335.0
8/16/2014 19:47:53 [INFO] PIM - Logging Level verbosity Set to 4
8/16/2014 19:47:53 [INFO] Utilities - Folder does not exist
8/16/2014 19:47:53 [INFO] PIM - Build Version - 6.0.335.0
8/16/2014 19:47:53 [INFO] PIM - Logging Level verbosity Set to 4
8/16/2014 19:47:53 [INFO] PIM - CREATE PIM Instance ...
8/16/2014 19:47:53 [INFO] Utilities - File does not exist
8/16/2014 19:47:53 [INFO] Utilities - File does not exist
8/16/2014 19:47:53 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/16/2014 19:47:53 [INFO] PIM - SUCCESS Created Tables.
8/16/2014 19:47:53 [INFO] PIM - PIM Database is Up To Date.
8/16/2014 19:47:53 [INFO] PIM - Updater Inventory location:D:\TD\CS6_App\Adobe CS6\resources\updaterinventory.dll
8/16/2014 19:47:53 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/16/2014 19:47:53 [FATAL] PIM - Error could not executeGeneralSQLQuery.
8/16/2014 19:47:53 [FATAL] PIM - Failed select count(*) from sqlite_master.
8/16/2014 19:47:53 [FATAL] PIM - file is encrypted or is not a database.
8/16/2014 19:47:53 [FATAL] PIM - Error in Get Table count.
8/16/2014 19:47:53 [FATAL] PIM - ERROR Failed select count(*) from sqlite_master.
8/16/2014 19:47:53 [ERROR] PIM - Could not createOrUpdatePIMDbSchema.
8/16/2014 19:47:53 [INFO] PIM - PIMSqlite closeDB status 0
8/16/2014 19:47:53 [ERROR] PIM - Failed to initialize ACF pim.db. Database is corrupted. Download a new copy of Adobe Application Manager from http://www.adobe.com,or install this product again.
8/16/2014 19:47:53 [FATAL] Setup - Unable to perform Disk space check
8/16/2014 19:47:53 [FATAL] Setup - Errors faced in OS requirement checks. Exiting...
8/16/2014 19:47:55 [INFO] PIM - PIMSqlite closeDB status 0
8/16/2014 19:47:55 [INFO] PIM - FREE PIM Instance ...
8/16/2014 19:47:55 [INFO] Setup - cleanUSF: Deleting Path C:\Users\[user name]\AppData\Local\Adobe\OOBE\PDApp
8/16/2014 19:47:55 [INFO] Setup - Setting current directory to C:\Users\[user name]\AppData\Local\Adobe\OOBE
8/16/2014 19:47:55 [ERROR] Setup - Error in deleting folder C:\Users\[user name]\AppData\Local\Adobe. Error Code:145
8/16/2014 19:47:55 [INFO] Setup - ================= End Adobe Setup. Exit code: -3 =================
Please help.
Thank you,
Carl

That LOOKS like you are trying to install to the D drive instead of the default C drive... true?
What happens if you install to the default C drive?
What happens if you right click the installer and select "Run as Administrator" from the option list?

I am trying to uninstall and then reinstall the suite. The uninstall app Adobe says to use, however, is nowhere to be found.

As part of my effort to get cs6 (especially InDesign) to work flawlessly in Yosemite on my iMac, I am trying to uninstall and then reinstall the suite. The uninstall app Adobe says to use, however, is nowhere to be found. Not in Applications, not in Utilities, not in a search. Any advice?

Hello Jimmy,
in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later and it would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
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I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.htl and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter

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error 1321 the installer has insufficient privileges to modify this file c:\program files\adobe\reader 11.0\reader\arh.exe
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Adobe PSE 11 installer defaults to the "uninstall" routine.

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