Adobe Reader 10.0.1 hangs when multiple PDF files are open, widespread problem, big issue

I have read that quite a few people are having this problem. I have over 3,700 computers with a growing number that are reporting problems. Has anyone else figured out a solution? Adobe needs to fix this!

Does this offer any help? - see http://forums.adobe.com/message/3913446#3913446

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Adobe Reader 9.0 has delay when downloading PDF file through proxy server

There is an issue with the Adobe Reader (and Acrobat) 9.0 PDF Link Helper ActiveX control for Internet Explorer (6 or 7) on Windows computers with respect to proxy servers. Due to this issue, there is a 2 minute delay for any Internet Explorer web browser on the Deere network before any PDF file will open from the Internet within the IE web browser if In-Place activation (Display PDF in Browser) is enabled in Adobe Reader 9. This problem does not affect Adobe Reader 8.
What we are seeing is that when someone on the Deere network clicks on a links to a PDF file in the Internet, the PDF file downloads immediately. But then, after the PDF file is downloaded, the Adobe Reader 9 PDF Link Helper ActiveX control tries to talk directly to the Internet web site. The Adobe Reader 9 PDF Link Helper ActiveX control does not know how to negotiate our proxy server. So after a minute or two, the Adobe Reader 9 PDF Link Helper ActiveX control times out (gives up) and allows the IE browser to display the downloaded PDF file in the IE browser.
We work around this issue by disabling In Place Activation for PDF files in IE (uncheck Display PDF in Browser). But we would like a fix for the PDF Link Helper ActiveX control.
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\9.0\Originals]
"bBrowserIntegration"=dword:00000000
[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Originals]
"bBrowserIntegration"=dword:00000000
Here's what our proxy people see when they do a trace of a PDF file download through their proxy server with IE 7 and Adobe Reader 9 with Display PDF in Browser checked.
The browser tells the proxy to download the pdf, it does and sends it to the browser. Before the browser opens it something in Acrobat ( or I.E. ? ) tries to make a connection back to the content server that hosted the pdf. Unfortunately this agent does not ask the proxy to make the request for it, but rather asks local DNS to resolve the Internet server name. This request dies because our internal private network does not know anything about the Internet. Only the DNS used by the proxy can resolve Interent names. After two unsuccessful DNS queries into the private network, the agent tries to resolve the same Internet name with NBNS ( netbios name service) queries again into the private network, with the same results. These requests persists for more than two minutes ( over 200 unresolved queries ). Then for whatever reason the agent gives up and the already downloaded pdf file loads into the browser.
I have a TCP capture file if you want it.

Hi,
I have the same problem with some specific PDF files. For more than 90% it hangs when opening the file, but sometimes it works (with the same file).
The workflows where it sometimes worked:
a) Loading the PDF, the reader is started the first time and displays license dialog.
b) The reader was already runing and file is loaded with Drag&Drop or File/Open in the Reader
But most times it does not load.
I could not find out which file is missing or trying to be opened. So I tried with the CP949.TXT.
I found no CP949.TXT in Reader 8 installation, so I took it from the link, pasted into notepad and stored in the respective directory
C:\Program Files (x86)\Adobe\Reader 9.0\Resource\TypeSupport\Unicode\Mappings\win\
Now it seems to work fine, opening PDFs with double click from exporer.
But why did Adobe Reader 8 not have the TypeSupport directory at all?
Even when having found a fix (hack?), I think I did not understand the cause of this problem.
Regards,
TheLastReader

All my Adobe Reader (PDF) files are opening only in the secondary monitor by default, as I am workin

I am using Adobe 8 Professional and working on Windows XP. I have been facing an issue lately with opening files in a dual-monitor environment. All my Adobe Reader (PDF) files are opening only in the secondary monitor by default. There are times when I work only in one monitor and when I open a PDF file and want to have a look at it, I have to connect another monitor to view that file, since this file is open in the secondary monitor. It is very disappointing with such instances happening with Adobe (a leading organization). Can you please help so that the Adobe Reader files open in the primary monitor by default?

On a Windows system disable the preview of Windows Explorer.

Safari 5.1.7, using Adobe Reader 10.1.3, does not display pdf files.

I use Safari 5.1.7 and Adobe Reader 10.1.3. I have mac osx.6.8 which, according to Adobe, is compatible with Adobe Reader 10.1.3. Selecting a pdf file to display results in a black page. Why?

Hi..
Try removing a plugin...
Quit Safari.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
/Library/Internet Plug-Ins
Move the Adobe PDF Browser plugin (or just PDF Browser plugin) from the Internet Plug-Ins folder to the Trash.
Relaunch Safari to test.

When a pdf file is opened in a tab, the automatic scroll function from the pad does not work in the other tabs, but only for the particular PDF tab.

The scroll function from the pad/mouse does not work for the other tabs when a PDF file is opened.

Hi NSHS,
Have you checked to see if your PDF add-on is up to date? You should take a look at the [[Opening PDF files within Firefox]] Knowledge Base article. There is a lot of good information in there. You should try both of the suggested PDF add-ons to see if that fixes the issue.
Hopefully this helps!

Adobe reader XI crash and hangs when open the pdf file

After update the adobe reader xi 11.0.10, the reader always crashes and hangs when open the pdf file. Please help me how to do.

Ben Leung wrote:
HThis situation is started after I clear the pop up advertisement.
What kind of advertisement? In Adobe Reader? Can you post a screenshot of that: https://forums.adobe.com/thread/1070933
Regarding the crash, can you try disabling Protected Mode through the registry: download, unzip, then run the registry script https://files.acrobat.com/a/preview/49eeb48b-07c5-4502-984c-8a25259914fa

Adobe Reader 11.0.5 asks to save every file I open...

Every time I open a file just to look at it: When I exit, Adobe Reader asks if I want to save the file. This happens on every file I open, regardless of the source or type of PDF. It also happens when I open those files in Adobe Acrobat Pro, version 9. This has only started relatively recently. I didn't pay much attention at first, because I had other things on my mind, but now it is starting to concern me.
This reminds me of (way back in the day) when there were Word viruses going around which tried to install themselves in every Word document you opened.
Does anyone have any idea what could be causing this, or how I can get it to stop?

This phenomenon can happen with PDF files that have errors in them. Adobe Reader or Acrobat may be able to fix these errors, but if you close the application, it will ask to save the corrected file. If you save it once, that should no longer occur when you open it again.
This is just one explanation, but it doesn't explain why that happens with every PDF you have.
Test: does it also happen with a PDF that is not supposed to contain any errors: http://helpx.adobe.com/pdf/adobe_reader_reference.pdf ?

I installed Adobe Reader X and i can't print PDF's without opening Reader first

Hi, i am using windows XP and i just installed Adobe Reader X onto a workstation within' my office. I use to have Adobe Reader 9 where i could just open a folder with my PDF's. For example, My Documents folder and right click on the PDF i want to print, without opening the file in Adobe Reader first and then clicking print. With Adobe Reader X, i can't do the right click option and print because nothing happens.
Is they an option in Adobe Reader X i need to turn on or off, to get the function of printing by right clicking on the PDF file without opening Reader X to print please ?

Is it happening all the times or happened just in the starting when you hadn't accepted EULA?
Is it still happening after accepting EULA?
Also, can you please tell what printer exactly are you using?

Adobe Reader XI, Comments, Comment Dialog, when multiple paragraphs entered causes comment to rapidly flicker when mouse hovers over comment icon. Unreadable. Can still right click and open the icon to edit text. Windoes 8.1. Repeatable on two identic

Adobe Reader XI downloaded to my wife's laptop tonight. Windows 8.1. Open PDF, select Comments > comment dialog, then place icon on PDF and start editing. Small edits work fine. Large amounts of comment text, once you move off the icon and come back and hover over the comment icon, causes the full size comment window to flicker rapidly (5-10ms between on and off) until you move the mouse away from the icon. Unreadable. Tried on my identical model laptop and happens there too. What's going on?

Adobe Reader 9.1 crashes browser when clicking PDF links

Steps to recreate issue:
1. With Adobe Reader 9 loaded on your Windows PC...
2. With ANY browser, go to any url where you can download PDF forms (ex. www.dlis.dla.mil/PDFs/DD2875.pdf OR http://www.irs.gov/app/picklist/list/formsInstructions.html and click on any .pdf form)
Results: The browser (whether IE 6, 7, 8 or Firefox, Netscape, etc) will crash. The support window takes you to a place that informs you it is an Adobe problem.
Expected results: The PDF should be opened and displayed as usual.
Mitigation: It only occurs with Adobe Reader 9. When I uninstalled Adobe Reader 9, and reinstalled 8.1.3 there was no issue.
Can I get a witness?
How about a fix for this?
[I also work at government sites where they have lots of .pdfs accessible online. They cannot open any of them because of this issue with Adobe Reader 9; the browser just crashes and that is the end of that.]

You could try some of these: http://forums.adobe.com/thread/391737
However, sometimes replacing \windows\system32\ace.dll with the adobe one in \program files\adobe ...... reader\ace.dll has been said to work. Really ugly fix - hopefully someone at Adobe corrects this issue in the future.

Downloaded Adobe Reader to I Pad 2. The PDF file is still not opening.

This is what the file says when I attempt to open it. I copied the first web link and downloaded Adobe Reader from there.
Please wait...
If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/products/acrobat/readstep2.html.
For more assistance with Adobe Reader visit http://www.adobe.com/support/products/ acrreader.html.
Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

I would go the iTunes store and install the Adobe Mobile Reader app and not the computer application Adobe Reader for Windows.
Of course you may find the Adobe Mobil Reader app is not compatible with the iPad2 and that maybe true for all PDF reading apps through iTunes. Also check to make sure your iPad is compatible to the app.

Blank page when pdf files are opened in reader 9

I have an issue with reader 9 and opening pdf files in internet explorer 7. A large number of computers on my network loose the ability to open pdf files in internet explorer 7.
When this event happens and after uninstalling Adobe reader 9, and doing a reinstall I am able to view these files normally. However the problems returns within a day.
I am looking for clues as to what could be breaking the ability to view pdf file in internet explorer 7.

Hi,
We can use jQuery plugin to open the PDf file in browser.
The following link for your reference:
http://www.jqueryrain.com/2012/09/best-jquery-pdf-viewer-plugin-examples/
Best Regards
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

PSE8 hangs when a video file is opened

PSE8 Organizer hangs up whenever a video file is opened. When the file is opened, a movie viewer is displayed but nothing further happens (the movie doesn't play) and the program stalls. Clicking anywhere in the window results in Windows 7 telling me that the program is not responding.
I've tried changing the extension from .MOV to .AVI; same behavior.

Canon videos should play without problem unless the file has become corrupted or edited in some external application.
Try shooting a quick test movie on the camera and copying it directly from storage card to My Videos. Then import to organizer using Get Photos & Videos à from Files & Folders
Then navigate to My videos and highlight your test video file.
Click Open or Get Media.
Now see if that opens and plays.

Adobe Reader v 11.0.10 cannot print PDF files

Hello,
My Adobe Reader v11.0.10 running on Windows 8 Pro with Media Center cannot print anymore.
I used to be able to print from Adobe Reader before.
I still can print to all printers using other applications – Word, Excel, Notepad.
I can print a test page on any of my printers without any problems.
I can print PDF files using other PDF viewers (like Foxit reader), but I can’t print from Adobe Reader.
There is no error message on the screen and there is no any error message in the log files.
If I uninstall Adobe Reader and re-install it, then the first time I log on I’ll be able to print once.
But any consecutive attempt to print will fail!
Any ideas what could be the problem?
Thank you!

Hello,
I go to File --> Print menu.
As I always do.
It used to work before.
I haven't tried "Print as image" option, but I'll try it and post the result!
I will try also unchecking 'Enable Protected Mode at Startup' option under Edit> Preferences> Security (Enhanced)
As I mentioned in my previous post I tried re-installing Adobe Reader - but no luck :
"If I uninstall Adobe Reader and re-install it, then the first time I log on I’ll be able to print once."
I think that the issue is not the particular file - it has something to do with Adobe Reader itself. Maybe it is corrupted????
I'll try again tomorrow and I'll post the result!
Thank you for your reply!

How to install adobe reader to my site [removed] so that pdf file can be read directly in my site instead of getting downloaded ?

How to install adobe reader to my site [spam link removed] so that pdf file can be read directly in my site instead of getting downloaded ?

Adobe Reader is installed on the client side, not on the web server.
Viewing PDFs online is a browser setting.
Please do not post any irrelevant links!

Adobe Reader 10.0.1 hangs when multiple PDF files are open, widespread problem, big issue

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