Adobe Reader 10.1.2 and IE9 Issues
For about a year I have been seeing people post about IE9 and unable to open Adobe PDF files from various locations on the Internet. Adobe you must fix this problem as it has troubled many individuals over the past year or so. This is not a browser issue but rather a problem with the Adobe Reader as it works with Adobe Reader 9.x and not 10.1.x
Windows 7 has been out for two+ years and Microsoft is on the forefront of releasing Windows 8 within a year. I have performed the steps posted on several sites indicating that you must "uncheck open in browser,""Uncheck enable protected mode" "Uninstall /reinstall," "Update to latest version of Adobe," "Remove Adobe X and roll back to 9.x", etc... All of these issues are still existing for many individuals. Why has this issue not been resolved? I find it disturbing that Adobe just seems to "NOT CARE" and blatantly blame IE9.
I work for a global solutions provider and as such we should be able to roll out Adobe reader X to any client running Windows 7 and IE9 without flaw.
Now we are having to roll back from Adobe Reader X to 9 this can impact several enterprise corporations and clearly should be able to be resolved with a complete fix for reader 10.x or a new version of Adobe Reader rather than a simple band aid
I would love to have this fixed than have to roll back over 10000+ machines to Adobe Reader version 9.x
Adobe please fix this issue as this is impacting individuals, small corporations, enterprise corporations globally!
Yes, I have seen this a couple of times here in the forums. But I, for one, have no problems opening PDF files in IE9 (as long as I use the 32-bit version).
Maybe Adobe has troubles reproducing the issue?
Similar Messages
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Adobe Reader xi: transparent toolbars and scrolling issues
Recently upgraded from v9 to v 11 on pc. Adobe Reader starts and opens PDFs. However, where the toolbars would normlly appear at the top of the screen they do not; instead there is space for the toolbars but the desktop is visible instead of the toolbars. The rest of Adobe Reader is visible on screen, e.g. the text of the pdf document being viewed, it is just the toolbars that don't appear; instead you can see through to the desktop where the toolbars would normally be. The toolbars are, in other words, completely transparent but the rest of Adobe Reader is visible. Other symptoms:
- On scrolling within a PDF the text of the PDF becomes blurry and repeats itself down the screen
- After a moment I also get an acrord32.exe error.
- Tried to upgrade to Adobe Flash 11.7.700.169 and install failed: 'Unable to load application configuration'.
- During all this System Restore crashed loosing previous restore points; this may be a coincidence.
BACKGROUND
- Adobe Reader v9.5.1 worked fine pre upgrade
- In 'add/rempove programs' v9.5.1 is still installed; if I try to uninstall I get: 'This patch package could not be opened. Verify that the patch package exists and that you can access it...."
- Running on xp sp 3
- Up to date withWwindows patches
- Microsoft virus scanner up to date; no viruses
- Desktop is classic windows blue
Any help gratefully received!Recently upgraded from v9 to v 11 on pc. Adobe Reader starts and opens PDFs. However, where the toolbars would normlly appear at the top of the screen they do not; instead there is space for the toolbars but the desktop is visible instead of the toolbars. The rest of Adobe Reader is visible on screen, e.g. the text of the pdf document being viewed, it is just the toolbars that don't appear; instead you can see through to the desktop where the toolbars would normally be. The toolbars are, in other words, completely transparent but the rest of Adobe Reader is visible. Other symptoms:
- On scrolling within a PDF the text of the PDF becomes blurry and repeats itself down the screen
- After a moment I also get an acrord32.exe error.
- Tried to upgrade to Adobe Flash 11.7.700.169 and install failed: 'Unable to load application configuration'.
- During all this System Restore crashed loosing previous restore points; this may be a coincidence.
BACKGROUND
- Adobe Reader v9.5.1 worked fine pre upgrade
- In 'add/rempove programs' v9.5.1 is still installed; if I try to uninstall I get: 'This patch package could not be opened. Verify that the patch package exists and that you can access it...."
- Running on xp sp 3
- Up to date withWwindows patches
- Microsoft virus scanner up to date; no viruses
- Desktop is classic windows blue
Any help gratefully received! -
Adobe Reader 8.1.2 and MAC OS X 10.4.11
Hi,
Just installed Adobe Reader 8.1.2 and when I try to open a .pdf, the file opens for around 5seconds and then disappears and Reader closes without any apparent error message.
In all my years of using free Acrobat (now reader? - why the change in name?) I've never had an issue as just a "dumb" user... I'd sure like to get back to that situation ;-)
Here is what gets written into the console window if that helps:
===== samedi 29 mars 2008 10 h 01 Europe/Paris =====
terminate called after throwing an instance of 'std::runtime_error'
what(): Unable to determine registration filepath!
Any and all suggestions gratefully received.
PaulR>In all my years of using free Acrobat (now reader? - why the change in name?
The name was Adobe Acrobat Reader until version 5.0. As of 6.0 (2003)
they changed it to Adobe Reader.
>
> what(): Unable to determine registration filepath!
Could be this issue:
http://kb.adobe.com/selfservice/viewContent.do?externalId=333592
Aandi Inston -
Adobe Reader is shutting down and won't open
Adobe Reader is shutting down and won't open, can i get some support?
Some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html -
On a computer running Windows 8 Enterprise, Adobe Reader 11.0.03, and Flash Player 11.8.800.94, I am unable to open a flash-enabled PDF. Reader gives me the error "To view the Flash technology content in this PDF file, please install this version of Flash Player that supports Adobe Reader and Acrobat." Adobe's Flash verification page shows me that Flash Player is working, and I can open other basic PDFs in Reader. I have another machine with an identical setup, except that it has Acrobat 11.0.03 instead of Reader, and the PDF opens just fine on that machine. Why won't Reader open the Flash-enabled PDF?
http://helpx.adobe.com/acrobat/kb/reader-acrobat-flash-player-download.html
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I cannot open a PDF in either Chrome or Firefox. I have uninstalled and reinstalled Adobe Reader XI.0.09 and restarted my computer. This is the error I receive: Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing
Perhaps the PDF files are corrupted.
Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
Now you can try opening the PDF's from the file menu and see what's going on.
If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
Download the free ClamXav and run a scan on the possibly infected folder. -
Adobe Reader 11.0.03 and Windows 8
Hello,
I am getting the error "cannot find or create the font 'Arial'. Some Characters may not display or print correctly" in Adobe Reader 11.0.03. If I click thru the error, the pdf is fine and perfectly readable and doesn't appear again. Also, my co-workers can download/open the same pdf's from the same source and get no errors at all. If I forward the pdf that I received the error with, the person who received the pdf in question doesn't get the error. It is random, it doesn't happen with all pdf's, but enough to cause concern. I have uninstalled/re-installed Adobe Reader 11.0.03, and done a repair. The font in question is installed. I even downloaded/installed the Arial font from an installation CD of Windows 8 in case mine were corrupted somehow. Some backround information:
Windows 8 on a tablet PC running a Corporate image
Adobe Reader 11.0.03
This image is the standard for my company and is the exact same on every tablet that is deployed within the company. Yet, to my knowledge, I am the only one receiving this error. I do not want to have this tablet re-imaged and don't believe it should be necessary.
Any and all help and/or suggestions would be greatly appreciated.
If I have forgotten to include any needed information to help your diagnosis/resolution, please let me know and I will post it as soon as I can.
Thanks in advance for your help.http://helpx.adobe.com/acrobat/kb/reader-acrobat-flash-player-download.html
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Adobe Reader 9.3.4 and Pro Extended
I tried to upgrade to the 9.3.4 version of reader and it wouldn't let me for some reason. Something about a missing .msi file in one of the directories. So I used revo uninstaller to remove it and try to reinstall it. I redownloaded the program and the ran the Adobe Reader 9.3.4 Update - setup. It processes to 100 % and then closes. And nothing. so I don't know whats going on. I also downloaded the trial of Adobe Pro Extended and everything went fine up to the install screen. I click the install button and nothing happens, so no clue whats going on with that either. Any ideas?
I tried the first link to install reader and it simply runs to 100% and then closes.
Date: Tue, 5 Oct 2010 08:43:37 -0600
From: [email protected]
To: [email protected]
Subject: Adobe Reader 9.3.4 and Pro Extended
Can you try installing the same from the following locations:
ftp://ftp.adobe.com/pub/adobe/reader/win/9.x/9.3.4/enu/AdbeRdr934_en_US.exe
http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro_extended
P.S. The error message that you received while updating Adobe Reader was probably due to the fact that you may have deleted the cached setup files on your system. Hence, it was prompting you to provide the required installer file (.MSI file)
> -
Printing problem Adobe Reader 9.3.0 and Windows 7 64bit
Good morning:
I cannot print a PDF to my Toshiba E-Studio165 copier (print through router). The data is sent to my E-Studio and the data light blinks and the copier starts but nothing prints.
I can print the same PDF to an old Brother HL-5140 that is connected via USB.
At first I thought there might be a document converter problem but as I can print to 1 printer but not the other that might not be the situation.
Any suggestions would be appreciated.
DavidMany thanks for your helpful advices!
Now I know, that after 9.3.0 first must be installed 9.3.1 and second 9.3.2. I see, this was the error and not the en_US/german problem.
I have prepared 3 screenshots of my Windows 7, to show you, that I have 3 Adobe Readers in my Adobe folder under C:\Program Files (x86).
Please see snap0003.jpg with the three Adobe Readers. In snap0004.jpg can you see my Add or Remove Programs: Adobe Reader is not existing.
In snap0005.jpg is a screenshot from Secunia PSI. I had the Adobe Reader 9.3.0 and they offer me the update to 9.3.2! That brings me an update error.
But my problem is, how can I uninstall 2 of 3 Adobe Readers. What can you say me to this problem? -
I have Adobe Reader on my tablet and Adobe Reader XI on my laptop, how can I merge the two?
You'll need to explain better what you're trying to do.
I can't conceive what it would mean to merge applications on two different operating systems. -
I am trying to load Adobe Reader on windows 7 and I am getting an error message 1606
teying to load Adobe Reader on windows 7 and getting an error message 1606 could not access network location c:\users\Scott\ApplicationData\
can you help with this?Try the new Microsoft Fixit Center - it may help you fix this error.
Please note that this software is still beta, so it may be advisable to take a System Restore Point before proceeding.
Feedback would be appreciated. -
Cannot install Adobe Reader 11.0.09 and Asian Fonts over older versions
I'm using a script to install Adobe Reader 11.0.09 and it works sometimes, but very often, there is an error saying it cannot install it because a previous version exists.
We have to manually uninstall older versions of Adobe Reader 11 and then re-run the script and then it works.
@echo off
cls
start /wait msiexec.exe /i \\appserver1\Apps\AdobeReader\11.009\AcroRead.msi /qb TRANSFORMS="\\appserver1\Apps\AdobeReader\11.009\AcroRead.mst"
start /wait msiexec.exe /i \\appserver1\Apps\AdobeReader\11.009\fonts\FontPack11009_XtdAlf_Lang.msi /qb
How can we change this script so that it will force installation over any previous version?
By the way, the installation was created with Adobe Customization Wizard and has settings enabled to remove any previous versions of Adobe Reader. So, the problem with installing over existing version could be from the Font Pack installation,What does the verbose installation log say?
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I downloaded the latest version of Adobe Reader (11.0.07) and installed it. Message said install successful. But APEX learning software does a check to see if my system has Adobe Reader and it says I still need to install it. What's up? This has happened to me numerous times throughout the years. I need to get to the bottom of this problem. Thanks for your help.
You still don't give us the message you are receiving. My guess: you are trying to open a PDF in a browser that uses its own PDF viewer, not the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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I am told by my bank's customer service rep, who believes that "print to PDF" is available in Windows 7, there should be a way to import a form or document to Adobe Reader XI, sign it and save the result in order to email as attachment. I am trying to avoid using a fax machine or a scanner, not yet set up. In addition, Windows 7 is in process of being loaded on another laptop, but not yet complete.
"print to PDF" from what? If the form is already a fillable PDF, then just fill it, save it, and send it via email (or share via Files at https://cloud.acrobat.com/).
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