Adobe Reader 10.1.2 crashes when printing, worked OK w/ 10.1.1
On a Windows 7 (32-bit? Build 6.1.7601) machine with all updates installed, Adobe Reader crashes on print with version 10.1.2. This problem did not occur with version 10.1.1. I'm including a screenshot here, but to help those searching: APPCRASH AcroRd32.exe, Exception code: c0000005.
Note that this post seems to be describing the same problem, but has fewer dtails: http://forums.adobe.com/message/4135936#4135936
Windows server 2003 R2 64-bit SP2
Adobe 10.1.1 or Adobe10.1.2
None of the workarounds work for us.
I have reinstalled Adobe Reader multiple time and applied the 92870 patch, tried all the work abounds with absolutely no effect.
I can’t even get into the preferences to disable protected mode and Adobe crashes as soon as you press the print button. I have tried various local printers as default or network printers as default with no effect, tried assigning share names to all printers and disconnecting all printers with no effect.
This is a very aggravating issues effecting 12,000+ users in my organization.
Please develop a fix sooner than later, one that actually works and one that doesn’t not require 12,000+ clients to make a local change.
Thanks.
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Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-12-04T16:56:57.000000000Z
EventRecordID
77325
Channel
Application
Computer
local
Security
EventData
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11.0.9.29
5412b4b3
AcroForm.api
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00690530
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Problemsignatur:
Problemereignisname: APPCRASH
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OS Version: Mac OS X 10.6.8 (10K549)
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Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
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sorry, just saw that i was accidently in the snow leopard section....i reposted under the correct section. here's the link.
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Message was edited by: Elisabeth Hogrefe -
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