Adobe Reader 10.1.2 Printing Issues - Fix don't work

Hello,
in our company we have problems with Adobe Reader 10.1.2; these are the information I think you need to help me in this case. If you need more informations please let me know.
Problem: Printing of PDF-Files is not possible, Reader crashes.
Installed Version: Adober Reader 10.1.2
Every PDF-File: No
Operating System: Windows XP SP3 32Bit
Affected Users: >100
Affected Software: Adobe Reader
Printing with other Software: e.g. PDF-printing with IrfanView is working
Used printers: e.g. Kyocera TASKalfa 250ci KX; Kyocera TASKalfa 300ci KX; Kyocera TASKalfa 420ci KX; Kyocera FS-C8100DN KX; Kyocera FS-C8500DN KX; ...
local or network printers: both
Driver Version: KX
first occur: 10.1.1
Tried solutions:
- fix installed http://helpx.adobe.com/acrobat/kb/pdf-wont-print-reader-10.html
- deactivated Protected Mode at Startup
- hardwaresupport for older graphics card deactivated
- Print PDF as image http://helpx.adobe.com/acrobat/kb/quick-fix-print-pdf-image.html
- deactivated advanced security
- local installation of the printer with the KX-driver
At the moment I don't know what I should try next.
Thank You
Nachricht geändert durch fiduSchwarz

I believe fixes was made in Reader 10.1.5+ to address protected mode in Citrix.
Can you give that a try?
If you are using Citrix Provisioning Services or SCCM/SMS to deploy out versions, every version of Reader/Acrobat in the farm should be uniformally deployed.  You can see the verison in the "Help" menu... "About..."
If you are using PDF through browser, you can still bring up the preferences via "Control K" when the PDF is viewed in browser context.

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