Adobe Reader 11.0.03.37 hangs and freezes opening PDF documents

When opening PDF documents with Adobe Reader 11.0.03.37, it hangs and freezes for a few minutes.  Is anyone else experiencing this and is there a fix or work around?
We have Windows 7 Professional 64-bit operating systems.  It takes a moment for the Adobe Reader to unfreeze itself but will eventually.
Thanks!

Found a fix for my problem.  It wasn't the Protected Mode issue after all.  The fix is to disable In Product Messaging.
Here is the fix for the problem.  Now maybe Adobe can address this issue in the future release or patch/update.
Try it on yours and see if it doesn't fix it also.
The following below link provides the information I am about to share with you.
But open Adobe Acrobat Reader without opening a PDF file. So just open Adobe Reader application by itself.
1. Click on EDIT
2. Click on PREFERENCES
3. Click on GENERAL Category
4. UNCHECK "Show me messages when I launch Reader"
5. CHECK "Don't show messages while viewing a document"
This should fix your problem as it fixed mine. See the link below for more information. Looks like I will be doing a regedit script for our network users to get rid of this problem. UGGGHHH!!!!!!
Hope this helps!
http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/IPM.html?zoom_highlight= IPM

Similar Messages

  • After installing Adobe Reader 8.1.2 system restarts and freezes

    After installing Adobe Reader 8.1.2 system restarts and freezes (hangs, locks up)
    I have Windows XP SP2, plenty of spare disk space and Adobe Reader 8.1.1.
    The 8.1.2 Reader appeared to install OK and asked for the system to be restarted. When I accepted this it shut down and rebooted as expected,
    but just before it was fully restarted it froze and I could do nothing.
    I pressed the power switch and tried again but the same thing happened again.
    To get back to a usable system I had to boot in safe mode and go back to a restore point.
    I don't know if this is relevent but it stopped just before Nortom firewall usually starts.
    I am keen to install the new version because of the security fixes.
    Can anyone help?
    Thanks in anticipation

    The link to the Reader forum is at the top of this forum.

  • I downloaded adobe Reader XI sucessfully for Windows but I cannot open pdfs.

    I downloaded adobe Reader XI sucessfully for Windows but I cannot open pdfs.
    Any suggestions?

    I am able to open them now, but I have to open the program first and then open the file through that. This doesn't make sense why I can't just open by clicking on the file.

  • Adobe Reader 8.1.2 (admplugin.apl) crash when opening PDF files

    Hi,
    I did spend some time today trying to get Adobe Reader 8.1.2 to run on a Citrix Access Essential 2.0 server.
    Setup
    Server OS:
    Windows Server 2003 SP2 - fully patched.
    Other software:
    Office 2003 Standard, Danish, SP3
    Symantec Antivirus 10.1
    Adobe Reader 8.1.2, Danish
    The installation is clean (1 week old).
    Problem description:
    When opening PDF files, Adobe Reader crashes before showing any content from the PDF file. The module crashing is admplugin.apl.
    Work-arounds tried:
    Uninstalling and reinstalling Adobe Reader 8.1.2 (DK).
    Disabling Antivirus (service stopped)
    Replacing admplugin.apl with admplugin.apl from Adobe Reader 8.0
    Uninstalling DK version and installing US version.
    Adding user to local Administrators to exclude any permission related problems.
    Deleting Adobe folders from users profile Application Data\Adobe\... and Local Settings\Application Data\Adobe\...
    Turn DEP off
    Solution:
    Finally I gave up and installed 7.0.9 (Danish). It works as expected.
    It seems that the problem is known and a few user has reported this. One Adobe KB article mentions the problem, and the solution is to disable some 3. party diagnostic/support tools provided by DSL providers. This is definitively not the issue in this installation.
    Anybody from Adobe having any input to this problem?
    Best regards from Denmark!

    Hi,
    I am having a similar issue with Ver 8.1.2 running over cirtix with a similar setup to Jans-Peter.
    The difference is that Reader opens fine but when you try to edit preferences it crashes.
    This only happens on an citrix session. If I run reader on the server directly it works OK.
    However after reading above I can replicate the problem on the server by moving or deleting the ADMPlugin.apl file.
    Any further ideas at all?
    Mark

  • Adobe Reader 11.0.01 keeps crashing and can't print documents.  Using OSX 10.8.2  Help!

    Can you help me use Adobe Reader without it crashing?
    Can you help me print a pdf documany?
    Using Adobe Version 11.0.01 on OSX 10.8.2
    Thank You!

    I am using Adobe Reader 11.0.01 with latest Safari without any issues. Plug-in works fine. This isn't true of Firefox 18.0.01 though.
    When you run Reader for the first time, it writes two plug-ins into /Library/Internet Plug-Ins. These files are for PDF browsing in Safari and Firefox. They override the default Safari Quartz plug-in that is standard in OS X and provides default PDF viewing. You can remove the Adobe PDF plug-ins and Safari will just default as expected. The next time you run Adobe Reader, it will notice that those PDF plug-ins need replaced, and it starts all over again.
    In Finder preferences, in the sidebar category, and under DEVICES, the top selectable item is your computer name. Select it and exit preferences. Launch a new Finder window. In the left panel and near the bottom, will be the DEVICES category. Click on your computer name. The silver disk drive icon will be your hard drive name, probably Macintosh HD. Double-click it. Now, double-click Library, and then again, Internet Plug-Ins.
    The two files you want to drag to your Desktop (or the Trash) follow: You will need admin login to do this.
    AdobePDFViewer.plugin
    AdobePDFViewerNPAPI.plugin
    Safari will now resort to default PDF viewing. If you double-click a PDF file on your disk, and Adobe Reader is the default open application, you will have undone the above.
    The steps that I shared previously for changing the default PDF application were to be done in the Finder, on a PDF file already in your computer file system, and not within your browser.

  • Adobe Reader 11.0.06 "There was an error opening this document.  Access Denied"

    Windows 7 64-bit
    If I go into My Windows 7 Documents Library folder (which is redirected by Group Policy to a network share), I get "There was an error opening this document.  Access Denied".  If I then map a drive to the share, I can open the PDF without the error message.
    I've read a workaround for some time now for older versions has been to uncheck Enable Protected Mode at startup under Security (Enhanced) in Preferences.  I find this does work but this is probably not the best way to handle this situation.
    I've also read one person removed the desktop.ini on the desktop to resolve.
    Is there any official response from Adobe on this issue that I can be pointed too?  Are others still having this issue?
    We plan to update several thousand clients and I'd like resolve this issue before we do.

    We tried 11.0.05, 11.0.06 and 11.0.07 with the same result on different computers with different local Admin accounts.
    When we re-install 10.1.0 the issue is gone and Protected Mode is enabled.
    We then returned to 11.0.06 or 11.0.07
    I'm logged in with a local Admin account.
    I turned on Protected Mode Logging and captured what happens when I attempt to double click a pdf file in my Documents Library with 11.0.06 installed.  Access Denied.
    I then doubled clicked the file from a drive mapped to the same share and the file opened.
    [06:11/16:02:40] Adobe Reader Protected Mode Logging Initiated
    [06:11/16:02:41] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:41] real path: \REGISTRY\MACHINE\Software\Adobe
    [06:11/16:02:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:41] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:41] real path: \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Adobe
    [06:11/16:02:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
    [06:11/16:02:41] real path: \??\Volume{a758d00a-e81c-11e2-b856-806e6f6e6963}\$Extend\$Reparse:$R:$INDEX_ALLOCATION
    [06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
    [06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
    [06:11/16:02:41] real path: \??\UNC\nawrcs-bbc1fs\mousers\u212940\Documents\Citrix Adding a Printer.pdf
    [06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
    [06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
    [06:11/16:02:41] real path: \??\UNC\nawrcs-bbc1fs\mousers\u212940\Documents\Citrix Adding a Printer.pdf
    [06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
    [06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
    [06:11/16:02:47] real path: \??\C:\Users\c702939\AppData\Local\Microsoft\Windows\Caches\cversions.1.db
    [06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
    [06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
    [06:11/16:02:47] real path: \??\C:\Users\c702939\AppData\Local\Microsoft\Windows\Caches\cversions.1.db
    [06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
    [06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
    [06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
    [06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
    [06:11/16:02:47] real path: \??\C:\Users\c702939\Desktop\desktop.ini
    [06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
    [06:11/16:02:48] NtCreateFile: STATUS_ACCESS_DENIED
    [06:11/16:02:48] real path: \??\C:\Users\c702939\Desktop\desktop.ini
    [06:11/16:02:48] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY

  • Adobe Reader for Android to play video embedded in a PDF document.

    I am a medical  teacher. A large part of my teaching is technical and skills based and I have a lot of teaching video material. I distribute my material to my students as PDF documents with embedded videos. They can presently only read this on their PCs. It would be wonderful if I could place that material in a 7 inch Android tablet in their coat pockets. They could review a "how to"  video and text immediately before perfoming a medical procedure.  It is so easy and fast to prepare a Word text document, convert it to PDF embedded with a simple cropped video clip. Also the original word document can be updated in moments and be converted into  a fresh PDF with video in a minute later to replace the one on the student computer or tablet whenever. This makes the teaching material a living text easy to keep permanently up to date. To date I have not managed to find an eReader or Tablet that that I could play an video embedded in a PDF document. The problem is Adobe Reader for Android doesn't do this. Does anyone know of any other easy way to produce documents with embedded video that can also be read on a pocket size tablet or eReader?  Is Adobe going to upgrade Adobe Reader for Android to this ability sometime? Is there any other PDF reading app that can play embedded video?

    GoodReader ($4.99), ezPDF Reader ($2.99) and PDF Expert ($9.99) are well rated and support many more features.
    Here a link for your reference: http://indesignsecrets.com/for-interactive-pdf-not-all-readers-are-equal.php

  • Hi... I have the free Adobe Reader on my iPad, but I can't open any document.

    Hi....

    Hi, Bernd
    Yes, it is identified as as Adobe document at the site where it comes from. But as I told before, when I touch the screen "open with Adobe", I receive another one asking me to subscribe the paid version of the Adobe app, for US$ 7,50 by month. Or I receive a screen "open with Dropbox", wich is free but doesn't open the document at all.

  • I downloaded the recent Adobe reader to my Mac, but I can't open PDFs. They come up as blk screen.

    help

    Safari 5 should open PDFs in the browser by default. The reader installation has probably changed that.
    I'd recommend removing Reader using AppZapper.
    It completely removes the app and all associated preference files.
    I used it exclusively on my iMac and MacBook. You can download a trial version that works fully, but IMHO it's worth the $12.95 price to buy it.
    Once it's gone Safari should open PDF in the browser window again.
    If not, we'll look at your preferences.

  • HELP! adobe reader XI (11.0.09)  hangs on installation (running scripts package)

    adobe reader XI (11.0.09) hangs on installation (running scripts package). I cannot shut my computer down, because the installer won't let it and says "interrupting the install will damage the computer) I just wanted to update from 11.0.07 but it said contents had been changed so I had to reinstall adobe reader. So I am trying but it has been hours.

    Hi andrea02,
    Are you still facing this issue?
    You may try uninstall previous installation copy using Adobe Acrobat/Reader cleaner tool::  http://labs.adobe.com/downloads/acrobatcleaner.html
    Regards,
    Ajlan Huda.

  • We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader. For which, We created and execute the below command line to call Adobe Reader and print the PDF on a

    We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader. For which, We created and execute the below command line to call Adobe Reader and print the PDF on a printer."C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe" /T "\\<Application Server>\Report\<TEST.PDF>" "<Printer Name>". Current Situation: The above command line parameter when executed is working as expected in a User's Workspace. When executed in a command line on the Application Server is working as expected. But, the same is not working while executing it from Deployed environment.Software being used: 1. Adobe 11.0 enterprise version. 2. Webshpere Application Server 8.5.5.2. Please let us know if there is a way to enable trace logs in Adobe Reader to further diagnose this issue.

    This is the Acrobat.com forum.  Your question will have a much better chance being addressed in the Acrobat SDK forum.

  • Error encountered while signing. Windows cryptographic service provider reported an error. Object not found. Error code:2148073489. Windows 7, Adobe Reader XI, Symantec PKI, Smart Card and CAC. I have seen other threads for this error but none have a reso

    Error encountered while signing. Windows cryptographic service provider reported an error. Object not found. Error code:2148073489. Windows 7, Adobe Reader XI, Symantec PKI, Smart Card and CAC. I have seen other threads for this error but none have a resolution. Any help would be appreciated.
    Sorry for the long title, first time poster here.

    This thread is pretty old, are you still having this issue?

  • Adobe Premiere Elements 10 on Mac OS 10.7.2 - Hanging and Freezing

    Hello there,
    While I'm not very knowlegable about video editing software, I do use Premiere Elements 10 to edit videos for YouTube. I recently have been able to record using a device which records in 1080i, 29.97fps and saves as an mp4 file format. I've been trying to edit these files (which can be up to an hour long) in Premiere Elements; however, as soon as a video file from this recorder is imported and dragged into the project, it hangs and freezes. Sometimes, the hang happens when "conforming" the video file; other times it happens when trying to preview the video.
    My theory is that it is due to the file format, or because of the sheer size of the file. The files can be several GBs.
    I have tried to reinstall the program, but this hasn't worked.
    Is there any advice you could give me?
    Thanks,
    LiamWatson28.

    Hey Bill, thanks for the quick response.
    It does use the H.264 CODEC. The project preset I'm using is NTSC-AVCHD-Full HD 1080i 30, although when I import the video to the project, I sometimes get a dialog box telling me that the project settings can be matched to the imported video, which I allow it to do. I have around 250GB of free space on my HDD. I allow the video and audio to conform and such on importing, I do not try to edit the video/audio while it is conforming. I'd also like to add that all files are transferred onto the HDD before the edit.
    My specs:
    MacBook Pro 13" (Late 2011) running Mac OS 10.7.4 (Lion) I apologise, I had this wrong in the title and the original post.
    Intel Core i5 2.4GHz Dual-Core
    8GB RAM
    500GB SATA HDD
    Intel HD3000 Integrated Graphics (if that's any help)
    If there's anything else I need to provide, please let me know.
    EDIT: I just tested editing a 10 minute video with the same file format and project preset, and, while it was hanging as frequently, it would only be for up to 5 seconds. Compared to the 50 minute video I was trying to edit, the hangs were much longer, sometimes becoming freezes.  I know that if there aren't any immediate fixes and using the same video settings, I'll have to reduce the file size by reducing the length of the video, so cutting more frequently rather than recording long stretches.
    Thanks,
    LiamWatson28.

  • I did download the new version of adobe but a massage showed all the time (Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser)

    i did download the new version of adobe but a massage showed all the time (Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser)

    You downloaded Adobe... what? Adobe has tons of applications.
    Which Adobe product did you download?
    Clinton

  • I cannot install adobe reader. I get so far and get the message "Error 1324. The oath All folders or the volume is invalid. Please enter it again" can you help?

    i cannot install adobe reader. I get so far and get the message "Error 1324. All folders or the volume is invalid. Please enter it again" can you help?

    We need to know if any registry settings are causing this error.  Please follow these instructions:
    from Windows Start | Search: type regedit and hit Enter; you will see a window like this
    now click on the little arrow ▹ left from HKEY_CURRENT_USER
    Next click the arrow ▹ beside Software, then Microsoft, then Windows, then CurrentVersion, then Explorer, then click on User Shell Folders
    all entries on the right side should start with %USERPROFILE%
    If you have anything different, this may be the cause for the install failure.
    Now you need to repeat the same thing for another key:
    ▹ HKEY_LOCAL_MACHINE ▹ Software ▹ Microsoft ▹ Windows ▹ CurrentVersion ▹ Explorer ▹ User Shell Folders
    Here all entries should start with %PUBLIC% or %ProgramData%.  If you have anything different, this may also be the cause for the install failure.

Maybe you are looking for

  • Insert BLOB problem

    Hi: I'm using oracle 8.1.6 on SunOS 5.7. I tried to insert a MS Word file into a blob column, but failed. Following are what I did: create table test (id number primary key, text blob insert into test (id,text) values (1,empty_blob()); create directo

  • BW with MM

    Hi all,      What questions can i expect in a Technical Interview for BW specificall with MM module? If there is a document could anyone please send it to my mail i.d it would be of great help, as i have to attend an interview shortly. My mail i.d is

  • Archive Backup Failure in Quality Server

    Hello Guru's Since morning archive backup failure in our quality server. I am attaching log  for your reference, Please guide us to resolve this issue BR0002I BRARCHIVE 6.40 (50)                                                                        

  • DocumentBuilder parse closes file

    Hi, I'm basically doing Doc = builder.parse( FileInputStream ) Everything works. I do some locking on the FIS using a channel and lock After the read, I try to call lock.release() and it throws the exception IOException Message: The handle is invalid

  • Como deixar os plugins permitidos permanentemente ?

    Eu uso os plugins do java e o shockwave. E eles sempre bloqueiam tenho que ir lá e dar "permitir e memorizar" e então fica tudo certo. Até eu ter que limpar o cache tem alguma forma que eu possa fazer que deixe permitido mesmo que eu limpe o cache, a