Adobe Reader 11.0.1.36 crashes when printing
When attempting to print on an HP LaserJet printer, Adobe Reader 11.0.1.36 crashes with the folling error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 11.0.1.36
Application Timestamp: 50d0b932
Fault Module Name: StackHash_21b4
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b60
Exception Code: c0000374
Exception Offset: 000c380b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 21b4
Additional Information 2: 21b47e7cb79c7a333094519068d13981
Additional Information 3: 7a3b
Additional Information 4: 7a3b65e38c6ef11c42496196fbe749bf
I see that this problem occured with earlier versions and was later fixed. Is a fix available for this version?
thanks
Thanks for the link, but installing the flash player and the newer version of the Reader [11.0.02] doesn't help. So I had to reinstall the X version to make things work. I want to make a bug report but the form isn't working either!
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Hello,
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Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: Acrobat.exe
Anwendungsversion: 9.5.0.270
Anwendungszeitstempel: 4f03f71d
Fehlermodulname: Acrobat.dll
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Fehlermodulzeitstempel: 4f03f251
Ausnahmecode: c0000005
Ausnahmeoffset: 006ccadd
Betriebsystemversion: 6.1.7601.2.1.0.256.1
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789
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Process: AdobeAcrobat [6142]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.5.0 (9.5.0)
Code Type: X86 (Native)
Parent Process: launchd [178]
Date/Time: 2012-01-23 17:35:51.285 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 573578 sec
Per-App Interval Since Last Report: 318700 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 2FBD03A6-9A6E-407D-B683-2DA98F1D700F
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You can either
(a) Sign in using the web browser and find your post
Adobe Reader 11.2.1 still crashing
and attach each video to your existing reply by clicking the Video icon.
or
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Event Viewer entry:
Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 25/01/2012
Time: 3:10:25 PM
User: N/A
Computer: %COMPUTERNAME%
Description:
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For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 41 63 72 ure Acr
0018: 6f 52 64 33 32 2e 65 78 oRd32.ex
0020: 65 20 31 30 2e 31 2e 32 e 10.1.2
0028: 2e 34 35 20 69 6e 20 75 .45 in u
0030: 6e 6b 6e 6f 77 6e 20 30 nknown 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 30 30 30 35 32 38 65 000528e
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Thank you
Mike
Michael P. Pickard
Enterprise Technologist
USIS Infrastructure Architecture
Thin Client Computing
John Hancock 200 Berkeley Street Boston, MA 02116
Desk: 617-663-2848 Mobile: 617-763-9190
Email: [email protected]
From: Ankit_Jain <[email protected]>
To: JHMPPICK <[email protected]>
Date: 02/29/2012 01:50 AM
Subject: Adobe Reader X 10.1.2 crashing
Re: Adobe Reader X 10.1.2 crashing
created by Ankit_Jain in Adobe Reader - View the full discussion
Could you please check and see if you have the MS patch KB2624667
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Replies to this message go to everyone subscribed to this thread, not
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Adobe Reader 11.0.3 keeps crashing while I'm editing documents
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Joe
From: Pat Willener <[email protected]>
To: jose free <[email protected]>
Sent: Monday, October 6, 2014 7:43 PM
Subject: Adobe Reader 11.0.3 keeps crashing while I'm editing documents
Adobe Reader 11.0.3 keeps crashing while I'm editing documents
created by Pat Willener in Adobe Reader - View the full discussionAdobe Reader cannot edit documents. If it crashes when doing something else (e.g. filling forms, commenting, ...), update to 11.0.09 and try again. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6797701#6797701 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
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Process: Adobe Digital Editions [1042]
Path: /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier: com.adobe.adobedigitaleditions.app
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Code Type: X86-64 (Native)
Parent Process: ??? [1]
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OS Version: Mac OS X 10.10.2 (14C1510)
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Anonymous UUID: 39575296-9512-7D9E-6037-5A7F3189509D
Time Awake Since Boot: 3000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
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VM Regions Near 0x20:
-->
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3 com.adobe.adobedigitaleditions.app 0x000000010fbc868d css::StyleHandler::processXMLStylesheet(uft::URL const&, mdom::Node const&, uft::String const&) + 227
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Supply pertinent information for quicker answers
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Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
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