Adobe Reader 11.0.2 Very very slow

Hi all,
Since I have updated to Adobre reader 11 (11.0.2 or 11.0.3), I have some issues on some computers.
i have 40 computers with the same configuration (Win 7 x64)
For 20 of them, It is very slow to open a document (about 6-7 secondes to open Adobe reader)
the the other 20, no issue (1 second max, to open Adobe)
I have noticed that disabling "protected mode" permits to avoid the issue, but I dont want to disable this important security feature.
Why some of the machines works well and the others do not work well ?
Does that performance issue is a known issue by Adoebe ?
Do you have any link to any Adobe release note dealing with that ?
Do you have a way to fix that issue  without redusing security ?
Thank you every body for your help

Hi Pat,
reader_sl.exe is not in the startup list.
Disabling protected mode is a very high security break that i dont want.
Any other idea ? Thank you

Similar Messages

  • Adobe Reader C:\ProgramData\Adobe\Reader\9.3\ARM folder very large - 15GB and growing

    Hi,
    I am looking into an issue on a Windows 2008 Server running Citrix XenApp.
    The folder: C:\ProgramData\Adobe\Reader\9.3\ARM is currently 15GB and growing.
    There are sub folders for about 250 user names under this ARM folder - each of varying sizes up to 250MB each...
    There are also 78 folders with numerical names ranging from 579 to 32742 totalling 125MB.
    From Google it would appear ARM is something to do with Adobe Reader Manager and automatic updates or something...?
    But why does this server have sub folders for 250+ users and can I delete them as the server is running short on space???
    Many Thanks,
    Anthony.

    There have been quite a few updates after 9.3.0, but as far as I know ARM should not create those subfolders under each User name.
    If you (or Users on this system) do not attempt or do not intend to attempt to install those updates, you can safely delete this whole folder and disable ARM by setting bUpdater value to 0 in the policy registry for Adobe Reader 9 - please search this forum for detailed information on this registry.

  • How can I speed up opening documents in Adobe Reader xi?   It is extremely slow.  I have Windows 7 Professional.

    Opening documents with Adobe Reader xi on my computer is extrememly time-consuming and frustrating. Should I go back to an earlier version of Adobe? I never had this problem until I updated.  My operating system is Windows 7 Professional.

    Hi SuzyQ1,
    The opening time of a PDF depends a lot on its internal structure.
    Very complex forms are also known for long opening times.
    Try clearing the Temporary files on your Windows and it will speed up your system to some extent.
    Another thing you can do is,you would have to turn off any software that is running either in your Task Bar or shut them down in Task Manager.
    Regards,
    Florence

  • Adobe Reader XI, AppData Redirection & Protected Mode = Slow Performance

    I'd really appreciate any useful information that might allow the use of protected mode, but with reasonably good performance in the following scenario:
    Environment:
    - Windows 7 desktops with Adobe Reader XI
    - AppData is redirected to users' home folders
    - Desktops (5 - 10  in most cases) across a ~10 Mbps MPLS link from server hosting fome folder and the PDF docs being accessed.
    - Protected Mode Enabled (as recommended)
    Symptom:
    - It takes an inordinate amount of time (20 - 30 seconds) to open a tiny (100KB file) from a remote file server.  By comparison an Excel spreadsheet of similar size opens in 2 - 3 Seconds.
    Temporary Workarounds (either results in SUBSTANTIALLY better (and acceptable) performance):
    - Disable Protected Mode (for obvious reasons, we'd like to have this feature enabled)
    - Disable Appdata redirection (for many other reasons, Appdata redirection makes sense for our environment)
    Other notes:
    A network trace shows a large amount of SMB/CIFS traffic (5000 - 6000 packets) to/from the AppData folder when appdata is redirected to the users' home folders.
    One thought I had was whether or not there is a means to direct an app to use AppData\Local instead of Appdata\Roaming, or if there is a means to direct Adobe reader to use an entirely different (and local to the OS) folder for whatever it needs appdata for when in protected Mode.
    Any suggestions that don't include the workarounds already described are welcome.  Thanks!

    Protected Mode sounds like a good idea, but it causes so many different problems that even some Adobe support staff regularly recommend to disable it.  I am sure that I myself have recommended that a couple of hundred times here in the Reader forum.  Why have a security option that disables normal functions like opening documents or printing them...?

  • Adobe Reader SLOW/Locks Up

    I'm running Windows Vista and for over a year now Adobe Reader (8 or 9) run very slow. Whenever I zoom, pan, or scroll it will take 100% of the CPU for a minute or more before the screen actually moves. If I touch anything in the meantime then the program stops responding. Any help is greatly appreciated!

    See Clive Robertson's post "Open PDF's at Lightning Speeds"

  • Adobe Reader for Playbook

    Just another voice about the Adobe Reader for Playbook.
    I plan on using Playbook for meetings where  I need to flip through large files rapidly and back and forth.
    The version of Adobe Reader on my Playbook is very slow to load the pages, flipping is difficult and frequently ends up closing the App ,and it does not allow the rapid selection of a particular set of pages to return to without flipping through the 25 preceding pages -  not useful for the type of work I am doing.
    Is there a newer version of the Reader for Playbook that will let me do what I need to do?
    Halafi

    Agreed, Reader for PlayBook should have all the regular reader features.
    When the reader for iOS was launched
    Interact with PDF files:
    • Search text to find specific information
    • Use bookmarks to jump directly to a section in your PDF file
    • Select single page or continuous scroll modes
    • Easily zoom in on text or images for a closer view
    • Quickly navigate through large files using thumbnails
    • Select and copy text from a PDF file to the clipboard
    Reader fo the Android
    Interact with PDF files
    • Search text to find specific information
    • Use bookmarks to jump directly to a section in your PDF file
    • Select single page or continuous scroll modes
    • Easily zoom in on text or images for a closer view
    • Quickly navigate through large files using thumbnails
    • Select and copy text from a PDF file to the clipboard

  • Can I delete previous Adobe Reader downloads when a new has been updated.

    Can I delete prvious downloads of Adobe Reader as my computer is so slow.

    As I understand things, if you uninstall previous versions of Reader in Windows, you can ruin the remaining one(s). I would suggest removing all versions of Reader and then doing a fresh install of the version you want to keep. But I have my doubts that having several versions of Reader can slow your computer very much.

  • Update adobe reader 8.0 to 9.0

    I'm not able to update adobe reader 8.0 to 9.0 version.
    During the installation program doesen't find AdbeRdr812_it_IT.msi.
    Os is Windows vista 32bit home premium .
    Pls someone can suggest me what I can do to resolve this kind of problem?
    Tks in advance.

    Hi, I want to know whether i need to uninstall adobe reader 8.1.3 before i install adobe reader 9. can the two version coexist?
    seems adobe didn't want us to uninstall version 8.1.3 before we download and install version 9(please check out the following address):
    http://www.adobe.com/products/reader/8to9/
    Anybody help? whether we need to uninstall adobe reader 8.1.3 before we install adobe reader 9.'
    Thank you very much.

  • Can't Install Adobe Reader

    I had Adobe Reader Installed and it worked fine.  Then an update failed and Reader disappeared.  I tried to download it and reinstall it, but it gives me a message that it doesn't have enough permission to access Activex file, and asks me to log in as adminstrator.  I'm already logged in as administrator. I tried to uninstall all Adobe Files and then reinstall, but it only deleted some files and not all, due , again, to permissions problems.  I tried altering folder permissions, but nothing helps.  So now, I have some pieces of Adobe files, and can't download and install.  Where do I go from here? Please help.

    Michael Kazlow,
    I can't believe it!  That did it!
    I didn't even know there was such an Installer Cleanup tool.  What I had was a mess, and this cleaned it up; now Adobe Reader works.
    Thank you very much for the rapid and notably effective response!
                   Jerry Potts

  • Problem with selecting text in Adobe Reader XI

    Hi all, I am encountering a problem with Adobe Reader XI and it is very strange I could not find an alike issue on the internet so I guess I have to submit a question with it.
    So here it is, I am using Adobe Reader XI Version 11.0.2, operating system: Windows 7. I do not know it starts from when but it has the problem with selecting text - to be copied in pdf documents. I ensure that the documents are not scanned documents but word-based documents (or whatever you call it, sorry I cannot think of a proper name for it).
    Normally, you will select the text/paragraph you want to copy and the text/paragraph will be highlighted, but the problem in this case that I cannot select the text/paragraph, the blinking pointer (| <-- blinking pointer) will just stays at the same location so I cannot select/highlight anything to be copied. It happens oftenly, not all the time but 90%.
    This is very annoying as my work involves very much with copying text from pdf documents, I have to close the pdf file and then open it again so I can select the text but then after the first copying or second (if I am lucky), the problem happens again. For a few text I have to type it myself, for a paragraph I have to close all opening pdf documents and open again so I could select the paragraph to copy. I ran out of my patience for this, it causes trouble and extra time for me just to copying those texts from pdf documents. Does this problem happen to anyone and do you have a solution for this? I would much appreciate if you could help me out, thank you!

    Yeah,  I totally agree, this is very strange. I have always been using Adobe Reader but this problem only occurred ~three months ago. It must be that some software newly installed I think. But I have no idea.
    About your additional question, after selecting the texts and Ctrl + C, the texts are copied and nothing strange happens. It's just that right after I managed to copy the texts, it takes me a while to be able to select the texts again. For your information, I just tested to select the texts and then pressed Ctrl, the problem happened. And then I tried pressing C and then others letters, it all led to the problem.
    I guess I have to stick with left-clicked + Copy until I/someone figure the source of this problem. Thanks a lot for your help!

  • Javascript maildoc issue with Adobe Reader 9.5

    Good morning all,
    I am trying to find a possible answer to an issue I have been given regarding the maildoc javascript we are using in one of our forms.
    We are on Windows XP, Adobe Reader 9.5 and Outlook 2010.
    We generate purchase orders within SAP and forward to out vendors, they supply confirmation information and digitally sign the document.  The completed document should then be emailed as an attachment.
    Using Adobe Reader X this process runs very smoothly but in 9.5 the email is generated but without the PDF form as an attachment.
    Has anybody else had this issue or is this known and not available until X?  I have read on a number of posts that there are possible issues with Apple and such the like but wondered whether this was also an issue on the MS platform.
    Thanks in advance.
    Ashley

    Could I then ask another question regarding this?
    Was it possible to generate the email including the PDF from Adobe Reader in version 9.5 or was this facility only available in Adobe Acrobat until the introduction of Adobe Reader X?
    Hope this makes sense as I really need to get an answer back to my boss.
    Thanks for any information in advance.
    Ashley

  • Cannot file, save as in Adobe Reader 9.1.2

    I currently access my electricity and gas bill online and both of these are always displayed in pdf format.  Unfortunately, since updating to reader 9.1.2, I am no longer able to see the toolbar menu, normally above the picture icon toolbar menu, so the File, Save As option is not visible.  Therefore, I can no longer save my electricity and gas bills to my PC but instead can only print them which is slightly defeating the whole object of having my bills online!  Can anyone explain why I am not able to see the File, Save As option at all?  I have asked my Electricity and Gas provider and they tell me that they can see it fine at their end.  They are currently using Adobe Reader version 7.

    Thank you very much for your response but unfortunately none of the suggested solutions have worked.  When pressing F8 then F8 again, the picture icon toolbar toggles between not being shown and then being shown again so no Save options appear.  When pressing F9, nothing happens at all.  When pressing Ctrl+Shift+S an adobe message appears in the middle of the screen stating the following "This document does not allow you to save any changes you have made to it unless you are using Adobe Acrobat 9, Pro 9 or Pro Extended 9.  You will only be saving a copy of the original document.  Do you want to continue?"  It then prompts you with "OK" or "Cancel".  Upon pressing "OK" absolutely nothing happens.   I have seen this type of message many times before when trying to save pdf files and it has successfully saved the file but for some reason nothing happens in this version of adobe reader.  Do you have any other thoughts at all as to how to solve this?

  • Why doesn't adobe reader print

    Adobe Reader has stopped printing for me. I don't recall when the problem started, but until recently I could print easily. Now, every time I try to print any PDF file (old or new, including files I've printed before), I get his message: "The document could not be printed," followed by "There were no pages selected to print." That latter statement is always untrue. I should add that I have no trouble printing from other programs.
    Today, I uninstalled Adobe Reader 11.0.08 and downloaded the program afresh. No difference when I tried to printed.
    What can I do to restore the print function?

    It took me a while to find how to disable the protected mode in Security
    (Enhanced), but after doing that, I managed to get Adobe Reader to
    print! Thanks very much--both for your good advice and for your prompt
    response.

  • Edit pdf with Adobe Reader Pro XI?

    How do I edit a PDF file with Adobe Reader Pro XI?

    "How" very much depends on what exactly you want to achieve.  Basically you open it in Acrobat, then use the tools to edit it.  You may need to perform text recognition (OCR) if the document is a scanned image.
    If you need details how to do certain edits, you better ask in the Acrobat forum (Creating, Editing & Exporting PDFs).

  • Adobe reader (acrobat) 与其他阅读器显示的符号大小不同

    用Latex生成的pdf文件。
    生产环境如下:用winedt编译器+MikTex系统+Xelatex编译, 正文中加载宏包 \usepackage{fontawesome}。
    生成的文档,用SumatraPDF,Foxit等pdf阅读器均显示正常。
    但用adobe reader 9 (X) 均不正常。
    如图所示:

    Thank you very much for your answer.
    It is perfect by using   Reader XI.
    Anyway, this is a flaw in the old Reader (acrobat) since most people still use the Reader 9 (X).

  • Can't download Adobe Reader - IE8 crashes

    Hi,
    I am astonished that something as simple as downloading a file isn't simple.   Anyway, the problem I seem to experience is that IE8 crashes (or appears to crash) when trying to download Adobe Reader.   I had a very similar problem today with trying to download Adobe Flash.
    I don't know what to do aside from looking at other options (non-Adobe reader on the internet). 
    I have a fresh install of Windows XP Pro with SP3.  I'm using IE8. 
    I wonder if it is possible to get Adobe Reader using an ftp connection.
    David

    This might work (a free pdf reader by Foxit):
    http://www.foxitsoftware.com/pdf/reader/
    I downloaded Foxit's free pdf reader and had it up and running in less than 5 minutes.   By comparison I've been struggling with trying to download the Adobe Reader (and Flash player) all day today (spent the day reading forum posts).
    Now, I just need a replacement for flash.
    Just for the record, I never would have switched to something else if it were possible for me to download Flash and Adobe reader.  It is beyond me why a company as large as Adobe cannot find a simplistic way to deliver an installation file.  It's perplexing and frustrating.   But, at least I found an alternative.
    David

Maybe you are looking for

  • HT201302 how do i upload specific pictures from iphone to windows 7?

    i only want 300 of my 1,000 pictures, but when i plug my iphone in, it automatically downloads all of them. is there somewhere i can select the specific pictures i want from my iphone onto my computer? iphone 4s -> Windows 7

  • ITunes 11 - I am absolutely lost - what happened to transferring apps, files, etc.?

    I have iTunes 10 at work, but I made the mistake of installing 11 on a computer at home.  All it seems to have is advertisements for music or other media, which I absolutely do not care about. In know they call it I"Tunes," but all I want to do is tr

  • Offline online

    HP Officejet 4500 wireless - I cannot send a print to my printer because it is offline.  How do I get it online again.  I tried shutting everything down and waiting.  I went to the control panel and tried all I could but now help.  Please respond thi

  • Some of the items in the Itunes Library....were not copied....because you..

    are not authorized to play them on this computer. This is what I got...here's my story. I recently got a mac (absolutely LOVE LOVE LOVE it)...and my former pc was in the shop having the lcd replaced...so in my impatience I switched all the songs that

  • Will Mountain Lion work on my mac?

      Model Name:          MacBook Pro   Model Identifier:          MacBookPro3,1   Processor Name:          Intel Core 2 Duo   Processor Speed:          2.4 GHz   Number of Processors:          1   Total Number of Cores:          2   L2 Cache: